

ACTIVE Network Software
About ACTIVE Network
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ACTIVE Network User Reviews
OVERALL RATING
Showing 4 reviews
Lindsay
Verified reviewer
Company size: 2-10 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
April 2019
13 years and going
I have been with is for so long because they are worth the time and the money. People use their software to sign up for all sorts of things, so they are used to the formatting.
Pros
I have been using Active's summer camp registration software for a bakers dozen years. It is intuitive, its simple to use, its easy to create forms, and manage yourself. I love it. Always have.
Cons
Sometimes, tho rare, it will be tough to pull the financial information I need but luckily customer service is right there with you to help
Diana
Time used: More than 2 years
Review Source: Capterra
February 2018
Easy to use software
Pros
Support for customers is excellent. I frequently need to troubleshoot small issues, and I can ask a service agent a question via chat and get an answer in real time. Being able to see all past sessions is good for record keeping and history of payments from families. Previously we had paper registrations so this was a big improvement in handwriting legibility, and having all information in one accessible place.
Cons
The fees could be lower. However you can negotiate the transaction fee and payment frequency with the vendor depending on a number of factors, i.e. number of registrations, etc.
Vadim
Verified reviewer
Company size: 201-500 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: GetApp
April 2017
Will
Company size: 1 employee
Industry: Health, Wellness and Fitness
Review Source: Capterra
January 2021
Predatory company, borders on scam.
Extremely negative
Pros
Extremely difficult to work with the customer service team at Active network.
Cons
Support from company and pricing. Very predatory practices and difficulty cancelling.