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About ACTIVE Network
ACTIVE Educate is a cloud-based class registration solution designed for studios of all sizes. It offers online registration, marketing and online membership management functionalities within a suite.
ACTIVE Educate features online registration, which allows users to manage class registration from the website with the help of customizable web forms. Clients can pay for classes online, and they can manage their registrations and profiles.
ACTIVE Educate offers marketing and communication management, which allows users to manage promotional campaigns. Users can design email campaigns using configurable email templates, send them to clients and prospects and track campaign performance through a dashboard.
4 Reviews of ACTIVE Network
Overall rating
3.5 / 5 stars
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April 2019
Lindsay from BCS
Verified Reviewer
Company Size: 2-10 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
13 years and going
I have been with is for so long because they are worth the time and the money. People use their software to sign up for all sorts of things, so they are used to the formatting.
Pros
I have been using Active's summer camp registration software for a bakers dozen years. It is intuitive, its simple to use, its easy to create forms, and manage yourself. I love it. Always have.
Cons
Sometimes, tho rare, it will be tough to pull the financial information I need but luckily customer service is right there with you to help
February 2018
Diana from JP KidsArts
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2018
Easy to use software
Pros
Support for customers is excellent. I frequently need to troubleshoot small issues, and I can ask a service agent a question via chat and get an answer in real time. Being able to see all past sessions is good for record keeping and history of payments from families. Previously we had paper registrations so this was a big improvement in handwriting legibility, and having all information in one accessible place.
Cons
The fees could be lower. However you can negotiate the transaction fee and payment frequency with the vendor depending on a number of factors, i.e. number of registrations, etc.
April 2017
Vadim
Verified Reviewer
Company Size: 201-500 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: GetApp
Ease-of-use
2.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
April 2017
January 2021
Will from FirstLight
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
January 2021
Predatory company, borders on scam.
Extremely negative
Pros
Extremely difficult to work with the customer service team at Active network.
Cons
Support from company and pricing. Very predatory practices and difficulty cancelling.