ACTIVE Network Software

About ACTIVE Network

ACTIVE Educate is a cloud-based class registration solution designed for studios of all sizes. It offers online registration, marketing and online membership management functionalities within a suite. ACTIVE Educate features online registration, which allows users to manage class registration from the website with the help of customizable web forms. Clients can pay for classes online, and they can manage their registrations and profiles. ACTIVE Educate offers marketing and communication management, which allows users to manage promotional campaigns. Users can design email campaigns using configurable email templates, send them to clients and prospects and track campaign performance through a dashboard. ...
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ACTIVE Network User Reviews

OVERALL RATING

Showing 4 reviews

Lindsay

Verified reviewer

Company size: 2-10 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2019

13 years and going

I have been with is for so long because they are worth the time and the money. People use their software to sign up for all sorts of things, so they are used to the formatting.

Pros

I have been using Active's summer camp registration software for a bakers dozen years. It is intuitive, its simple to use, its easy to create forms, and manage yourself. I love it. Always have.

Cons

Sometimes, tho rare, it will be tough to pull the financial information I need but luckily customer service is right there with you to help

Diana

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2018

Easy to use software

Pros

Support for customers is excellent. I frequently need to troubleshoot small issues, and I can ask a service agent a question via chat and get an answer in real time. Being able to see all past sessions is good for record keeping and history of payments from families. Previously we had paper registrations so this was a big improvement in handwriting legibility, and having all information in one accessible place.

Cons

The fees could be lower. However you can negotiate the transaction fee and payment frequency with the vendor depending on a number of factors, i.e. number of registrations, etc.

Vadim

Verified reviewer

Company size: 201-500 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: GetApp

2

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

April 2017

Will

Company size: 1 employee

Industry: Health, Wellness and Fitness

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

January 2021

Predatory company, borders on scam.

Extremely negative

Pros

Extremely difficult to work with the customer service team at Active network.

Cons

Support from company and pricing. Very predatory practices and difficulty cancelling.