# Agile Ticketing Software Reviews, Demo & Pricing - 2026 > Review of Agile Ticketing Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/event-management/agile-ticketing-profile --- [Home](https://www.softwareadvice.com/) / [Event Management Software](https://www.softwareadvice.com/event-management/) / Agile Ticketing Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/event-management/agile-ticketing-profile/alternatives/) # Agile Ticketing 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Agile Ticketing 4.6 [(21)](https://www.softwareadvice.com/event-management/agile-ticketing-profile/#reviews) Pricing Starting at $500.00 per month ### About Agile Ticketing Agile Ticketing is a cloud-based event ticketing solution. It caters to performing arts, film festivals, music festivals, cinema and art houses, universities and colleges, garden, tour operators and regional ticketing providers. Key features of the product include membership management, event ticketing and marketing, customer relationship management (CRM), gift and loyalty card management. The system also provides integrated Facebook ticketing features, gate control and access management options and concessions and merchandise processing tools. The tool’s reporting and accounting services help in real-time accounting and auto-syndicate reporting. Agile Ticketing also features concession and merchandise management, which allows users to manage point-of-sale for gifts and other merchandise using touch-screen enabled POS app. Agile Ticketing integrates with third-party solutions such as Rentrak and Facebook. The solution performs marketing and ticketing functions for film festivals, art houses, call center order entries, online and kiosk sales and box offices. The vendor provides email and phone support to the customers. ## Agile Ticketing User Interface ## Popular Agile Ticketing Alternatives Main Product Agile Ticketing 4.6 [(21)](https://www.softwareadvice.com/event-management/agile-ticketing-profile/#reviews) Ratings Breakdown - 3.95Ease of use - 4.47Value for money - 4.85Customer support - 4.50Functionality Pricing Starting at $500.00 per month Alternative Product [Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/) 4.9 [(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.86Value for money - 4.94Customer support - 4.73Functionality Pricing Available upon request Alternative Product [Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/) 4.9 [(595)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.78Value for money - 4.81Customer support - 4.63Functionality Pricing Starting at $0.28 one time Alternative Product [Showpass](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/) 4.7 [(406)](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.63Value for money - 4.65Customer support - 4.57Functionality Pricing Available upon request Alternative Product [ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/) 4.8 [(272)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.78Value for money - 4.85Customer support - 4.63Functionality Pricing Starting at $20.00 per month Alternative Product [EventCreate](https://www.softwareadvice.com/event-management/eventcreate-profile/) 4.9 [(786)](https://www.softwareadvice.com/event-management/eventcreate-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.83Value for money - 4.78Customer support - 4.79Functionality Pricing Starting at $39.00 per month ## Agile Ticketing Pricing and Plans Starting price: $500.00 per month Free Trial Free Version Basic $500.00 per month No plan information available ## Agile Ticketing Features - Popular features found in Event Management Agenda Management Contact Management Customizable Branding Exhibit/Vendor Management Mobile Access Reporting/Analytics Speaker Management Surveys & Feedback Ticketing Venue Management - More features of Agile Ticketing Activity Dashboard API Attendance Management Barcode/Ticket Scanning Customer Data Management Customizable Reports Customizable Templates Discount Management Email Marketing Employee Management Event Calendar Event Management Event Scheduling Kiosk Ticketing Mobile Ticketing Online Ticketing Onsite Ticketing Point of Sale (POS) Print-at-Home Promotions Management Registration Management Reserved Seating Sales Reports Season Tickets Seating Map Social Promotion Third-Party Integrations Ticket Brokering Ticket Reservations Website Management ## Agile Ticketing Integrations Zapier Integration rated undefined from -1 review DonorPerfect Integration rated undefined from -1 review Assembla Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review FandangoSEO Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review See all 7 integrations ## Agile Ticketing User Reviews Overall Rating 4.6 Ratings Breakdown 5 62% 4 33% 3 5% 2 0% 1 0% Secondary Ratings Ease of Use 4.0 Value for money 4.5 Customer support 4.8 Functionality 4.5 Have you used Agile Ticketing and would like to share your experience with others? YO Yewande O. Verified reviewer Insurance 51-200 employees Used daily for more than 2 years Review source Reviewed November 2025 AGILE TICKETING 5 Great experience with customer support and great value for money, i will recommend again and again. Great tool Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Helped manage events very well, it was easy to use and my organization was able to customize. Great tool Cons: Event ticketing was always having bugs and issues but customer support was always available and helpful Read More JC Javier C. Verified reviewer Entertainment 11-50 employees Used daily for more than 2 years Review source Reviewed December 2019 Great service, great product 5 We've been using Agile Ticketing for 5 years now and are extremely happy with the platform itself and the company's service. Their team is knowledgeable and friendly, always willing to help there is a problem. The fact that they are open to feedback form their customers - and actively implement requested features - shows that they absolutely care about their customers first and foremost. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Agile Ticketing's platform is highly malleable and can fit many kinds of movie theaters, particularly those in the non-profit sector. It's able to take in ticket sales, service fees, donations, rentals, etc. while also generating detailed and helpful reports to better understand how our sales are doing. Customer service is also excellent, with their team promptly and thoroughly responding to support tickets; they are also open to feature suggestions and I can personally confirm that they do implement feasible suggestions that customers make. It also has a great membership component that lets us off-load the work of maintaining records to the platform itself and physical fulfilment letters to their team. Cons: The built-in CRM is usable but lacking in features as it does not allow for custom queries and the rich-text editor is just not enough to maintain brand consistency. The reporting portal, while pretty detail and overall helpful, also needs work because it does not allow for custom queries either. There is a function to create a custom report but they are based on existing ones. All that said, the team is aware of these issues and are actively working toward improving them. Reasons for choosing Agile Ticketing Agile's product had all of the features that we needed and wanted at a fair price point. Reasons for switching to Agile Ticketing The OmniTerm platform was not suited for our non-profit art house model and lacked many necessary features. Vendor Response Javier- Thank you so much for your kind words and review. We love getting a chance to work towards finding solutions alongside you and are always striving to listen to our clients and meet their needs. We are honored to have the Coral Gables Art Cinema as a client of ours. Your success is our success. Replied January 2020 Read More ML Monika L. Verified reviewer Motion Pictures and Film 2-10 employees Used daily for more than 2 years Review source Reviewed January 2019 Great customer service. 3 Agile has served us well for several years, but it lacked donor management tools and extensive database and reporting, so we made a move to another product. However, I miss its customer service. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: It has great customer service - always ready to help within minutes or hours! It has a lot of useful features that other products lack. They do offer a lot of services as well, like membership fulfillment, equipment rental, pass printing, etc. which is very helpful! Cons: the interface is very outdated and some features are cumbersome to use. Read More MS Misha S. Verified reviewer Professional Training & Coaching 11-50 employees Used weekly for less than 6 months Review source Reviewed April 2025 Great Software for Organization 4 It has been an overall great experience in making our organization more functional and organized Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: I love how effective it is at tracking and providing the internal communication that you need Cons: I feel like it is not scalable when you need to add additional parameters Read More RA Ramya A. 11-50 employees Used weekly for less than 6 months Review source Reviewed December 2017 What is Agile and Why Does It Matter? 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Responding to Change Perhaps the biggest advantage Agile development practices bring to development teams and businesses in general is its emphasis on responding to change and focus on working on projects that matter when they matter. Agile methods don’t force us to attempt to divine the future in 9, 12, or 24-month projections. A properly-oriented Agile team has a list of the most important things they can work on; when they finish the most important thing on that list, they move to the next most important thing…and so on, ad infinitum. This type of focus has many benefits: Customers get solutions to the problems they value most, sooner Stakeholders can prioritize things in a progressive fashion reflecting actual market conditions at a given time Developers feel valued, since they’re working on things that actually matter and will receive frequent in-depth feedback from the very people using the product (ideally, at least). Accepting Uncertainty The second biggest source of value Agile development brings to an organization is that its practices accept the fact we don’t know everything about a project when we first start.This is in stark contrast to more “traditional” stage-gate and waterfall approaches, where requirements are expected to be “complete” before anyone so much as touches a keyboard to type their first line of code. Agile instead accepts that we will discover more information as we go on; we may find a particular technical solution doesn’t meet the needs of customers, or we might discover there’s an entirely different problem underneath the stated problem, and by solving problem we can solve not just the proposed issue, but other customer concerns as well. Applying Agile principles to our approach allows us to accept the unknown and prioritize discovery and experimentation to drive out uncertainty before we fully commit to a solution. Faster Review Cycles In order for teams to be both accepting of uncertainty and responsive to change, there’s a need for rapid iteration and cyclical, comprehensive reviews as work is completed — to ensure that new discoveries are contemplated and current efforts are evaluated. Most Agile practices either time-box efforts (Scrum) or control the amount of “work in progress” (Kanban) to ensure efforts are completed within a reasonable amount of time. Those efforts are then reviewed with customers or customer proxies (such as internal services teams or stakeholder teams). The focus on ensuring prompt reviews and feedback from actual users (or as close to the user as you can get) addresses the most common failings of waterfall approaches — the delivery of a product nobody really wants or likes after a 6-9 month closed development cycle. Greater Flexibility in Releasing Features In addition to faster cycles of review with customers or customer proxies, the focus on delivering working software in time-boxed or effort-boxed iterations of work provides the business as a whole more flexibility in when product should be delivered to end users. In more traditional approaches, releases occur when all the planned work is completed…or, even worse, on a date set by stakeholders regardless of how polished the actual work is on that date. Agile approaches, on the other hand, provide sufficient functionality Less Up-Front Work Prior to the advent of Agile development methodologies, not only did product requirements attempt to predict what would be needed in 6-9 months, but they also attempted to be an encyclopedic contract outlining and detailing nearly every single aspect of a product’s design and development. It was not uncommon to see Product Requirements Documents (“PRDs”) and Technical Requirements Documents (“Specs”) exceeding fifty or more pages and outlining specific deliverables developers would use as checklists of exactly what to deliver — nothing more and nothing less. Agile instead focuses us on defining and prioritizing problems to solve; collaborating with our developers to design, specify, and revise work needs to be done; and to exert only the amount of effort needed to move a product or project to its next phase. Incurring high up-front costs in investigation, documentation, and contract negotiation is anathematic to the fundamental beliefs outlined in the Manifesto. Cons: Lack of Understanding Flexibility Can Lead to Bad Behaviors Culture Fit Lack of Predictability Integrating Diverse Skill Sets Into Teams Challenges at Scale Read More AW Alicia W. Entertainment 51-200 employees Used daily for less than 12 months Review source Reviewed April 2018 Exceptionally robust ticketing platform to meet needs both large and small. 5 We were able to improve the patron experience in ticket purchase and use; as well as easily train our box office team to use the product. This product also delivered significant improvements in reporting - ticketing information, sales/finance reconciliation, etc.; and so much more. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We had a very long list of specific criteria we were looking for in a new ticketing system. While no system is perfect, nor does everything, Agile certainly met the most of our needs to the best extent compared others. - Overall it's a very robust tool with many features you can use (or choose not to use) to meet your needs for events large or small. - It provides lots of detailed reports to meet a broad cross-section of organisational needs (whether box office, marketing, finance, etc.) - Agile provides a comprehensive series of online training sessions, webinars and documentation accessible any time. - Our cashiers found it easy to learn and use. - It's very flexible, in the most minuscule ways, so that you can customise it to meet your organisational needs and your individual event needs incredibly specifically. - Their tech/support team is very friendly, helpful, and highly responsive. They respond quickly, and do their best to find the optimal solution. - They do not assume their tool does everything: they provide regular system updates to meet customer needs. They are regularly in touch with their customers to assess what people are looking for regarding changes/upgrades and they do their best to incorporate that information in each iteration. - Their sales team is incredibly friendly, patient, helpful and understanding. They listened to our concerns, and answered our many questions, and worked with us to find the best contract possible for everyone. Cons: This is a big platform that can do so many things, that it takes a while to learn all the functions well enough to be able to maximise its use. Read More LK Lilian K. Verified reviewer Education Management 11-50 employees Used daily for less than 2 years Review source Reviewed June 2024 Why Agile Ticketing Is The Best 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I like the registration management features The software makes the ticketing process easy It comes with great event management features. Cons: No bad experiences with Agile Ticketing. Read More VB Vera B. Verified reviewer Entertainment 2-10 employees Used daily for more than 2 years Review source Reviewed December 2019 Vera's Review 5 At first, I was a little intimidated by the program (three years ago) but now I'm super comfortable using it and it's a treat compared to other ticketing programs I've used for other Film Festivals. Maybe it's because I've had more training with Agile than any other ticketing program... Also, I could not do it without the help of the Agile team. I'm a very visual or active learner so I need someone there to help me through the steps to really absorb the process, which the team is really good about doing. Ratings Breakdown 3 Ease of use 5 Customer support 4 Functionality Pros: What I like most is the simplicity of the layout. After a good training, the program is easy to pick up for first time users. (Especially for new box office agents/customer service agents who work out of the Sales-Adv side.) Cons: My least favorite thing about the program is Gift Memberships. The process to fulfill them is long and complicated. I'd prefer an option where we just fill up a card and send it in the mail rather than the current process... Maybe there's a solution I don't know about! Reasons for choosing Agile Ticketing Pricing! Read More MF Mindy F. Higher Education 201-500 employees Used daily for more than 2 years Review source Reviewed April 2018 Agile is an excellent solution to the ticketing world that has truly helped advance our university. 4 Please refer to the section on Pros. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Agile Ticketing Solutions is an in depth and advanced ticketing solution that serves our university for a wide range of events from high profile external concerts/events to athletic games, theatre productions, music concerts, student-run events... The customer service is top-notch and always readily available to assist us with all our needs. The software itself is very user-friendly. The tutorials and training webinars are valuable tools that teach us and enable us to do things for ourselves. Cons: Reporting: There are several options to choose from, but with all the different kinds of events it is sometimes hard to find just the right report to meets our needs. It would be nice if we could customize our reports. Read More cs caroline s. Used daily for more than 2 years Review source Reviewed April 2018 extremely positive! We have used it for 5+ years and it continues to grow to meet our evolving needs 4 so far I am very pleased Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Agile is flexible and user friendly and allows us to effectively and clearly promote dozens of events at a time. It has a better layout than the majority of other ticketing websites we have looked at which makes the user experience more positive (thus resulting in more sales). As our festival has grown, and our needs have changed, it has evolved with us. We are very happy with the product and especially the customer service which is excellent. Cons: I have had an overall positive experience with Agile. At the beginning (several years ago) I was not as happy with the format but they are constantly making improvements and we are very pleased with the current format. Read More Showing 1 - 10 of 21 Reviews Load More Reviews ## Agile Ticketing Popular Comparisons [Eventbrite vs Agile Ticketing](https://www.softwareadvice.com/event-management/agile-ticketing-profile/vs/eventbrite/) [Compare All Alternatives](https://www.softwareadvice.com/event-management/agile-ticketing-profile/alternatives/) ## See what companies are saying about Software Advice