All OneCause Reviews
1-25 of 325 Reviews
Sort by
Terri
51 - 200 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed August 2021
Good Option for Mobile Bidding
Penne
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Unbelievable support - like having three more employees pitching in.
The time saved with the OneCause product is really like having extra employees/volunteers. Can't imagine doing it without them.
PROSThe software did everything we needed it to and more - from selling tickets and foursomes to silent auction and day-of fixed price items...simple to implement and a nice customer facing mobile app. But what really makes the product different is the incredible support you get from their team. Regular check-in's and calls - by the time our event rolled around, they knew more about it than I did. Although it was my first year running the multi-day events, I felt extremely comfortable and confident due to the support I received from OneCause.
CONSI have only one complaint, and that is that there's not great-looking templates for the landing pages, and when we built our own, it was kind of a process in that it has to be stored on a website rather than uploading to OneCause. I believe they're working on improving that.
Daunel
Non-Profit Organization Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Valuable Fundraising Tool
OneCause has become a valuable tool in our fundraising arsenal. During the pandemic the platform provided us the ability to hold all of our planned events even with the cancellation of in-person events and the uncertainty that surrounded event planning. OneCause provided the tools to enable virtual and contactless events pretty seamlessly. Our constituent base has adapted to the use of the online platform, which we continue to use with live events as well, and we have been able to grow our donor base by offering an online component to donors who cannot attend in-person events but still want to support our cause.
PROSWe purchased this software when the need for virtual events arose. We were looking for a tool to use for fundraising events that included raffles, silent auctions, registration, and peer-to-peer campaigns. The different options available within the software allowed us to tailor each event set up to our specific needs. We required a platform that would be viable for both a virtual and in-person events and would also offer options for hybrid events. The help and support available from OneCause helped to streamline the learning curve. Once we got past the learning curve, the product is easy to use. The various reporting functions were important since the software does not integrate with our CRM system. The ease of use for our donor base was a factor as well.
CONSOneCause does not integrate with the CRM system we use, so we had to come up with a few internal workarounds to address accounting and donor contact issues. Setting up event pages is not intuitive, and I needed the help of a web developer to give the pages a professional look and feel. There is a large learning curve to be able to utilize all aspects of the software, which involved a lot of online training videos and articles.
Reason for choosing OneCause
We chose OneCause due to the ease of use, the different applications that could be applied using the software that fit our fundraising model, and the value proposition compared to other products.
Jennifer
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2017
BIDPAL sold our not for profit a bill of goods and then failed to deliver!
Zero
PROSThe best thing I can say about this software is my login worked and that's about it!
CONSCustomer Service was horrible. We got passed around from one person to the next and then was told that the program would have to be 'worked around' costing my volunteers valuable time to get what we were told we would have from the software. Our guests at our fundraisers complained constantly about the software and the onsite representative did NOTHING to step in and assist. When asked for a pro-rated refund mid year because the software was handicapping our events, we were told simply no. Thanks for nothing BIDPAL!
Vendor Response
We appreciate your candid feedback. We¿re disappointed that you didn¿t feel our team met your expectations. In further looking into your review, it appears that your initial auction with BidPal was a success. One of the unique aspects of BidPal is that you can use the software for multiple fundraisers throughout the year, however like any software it has it limits. Based on our team¿s feedback it sounds like you wanted to try and use BidPal for an additional fundraising campaign in a manner that it is not intended to be used for. We applaud your creativity and appreciate that this may have been frustrating that the software wasn¿t able to meet your expectations despite our team¿s efforts to provide alternative solutions. We¿ve passed your feedback on to our product development team as they are always working to add new functionality. Although our Director of Client Success and his team were not able to connect with you, they remain ready to assist you at any time.
Replied October 2017
Masud
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
My Experience With OneCause
I like the registration and attendee management It makes scheduling easy and is so easy to use With OneCause, we have had it easy managing events
CONSWell, OneCause has been amazing and really no issues
Mikayla
Fund-Raising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Absolutely seamless software and such a game changer for our non-profit!
I cannot fathom maneuvering the pandemic as a non-profit without the use of OneCause, much less any other year. We incorporated it into every single virtual event and in-person event and were able to stay financially stable thanks to its use. We actually surpassed our budgeting goals for the year and had the most successful mobile bidding gala silent auction in the Zoos history. We look forward to using OneCause for many years to come!
PROSOneCause, including their mobile bidding, peer-to-peer and online giving platforms, has absolutely set the standard for fundraising software for the best price. The software has been invaluable to our non-profit, paying for itself after a single event. Our team seamlessly incorporated each platform into our in-person and virtual events with ease. The mobile bidding software is not only a breeze for administrators to create and manage from the back end, but we have received countless compliments from users/guests as to its ease of use. Even older audiences were able to easily navigate the auction, donate and even set bots/watch different packages. The peer-to-peer platform was unreal. Not only does it have the best aesthetics and options for design, it's seamless in its reporting and analytics. Our peer-to-peer Walk was praised for being a interactive, exciting way to build networks and fundraise for the Zoo for an extended period of time. We cannot stress the effectiveness of this software enough!
CONSThere is truly so little that we dislike about OneCause. Our customer support contacts were so easy to reach, communicate with and work through any dilemma with. Our only "wish list" item for OneCause's mobile bidding software is simply to be able to categorize fixed price packages. That's all we can think of to improve the platform, which speaks strides of its excellence.
Reason for choosing OneCause
OneCause has superior aesthetics and their staff were significantly better to work with. We had an unprofessional interaction with Classy staff that put a bad taste in our mouth.
Reasons for switching to OneCause
OneCause is more affordable and offers a better experience for the administrators on the back end and guests/users. Reports/CSV files also seamlessly download and upload into our donor database, DonorPerfect.
Vendor Response
What a helpful review, Mikayla! Thank you so much for your kind words and for your partnership. Fundraise on!
Replied April 2021
Laurna
Farming, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Best Bang for Your Buck
I could be a sales rep for One Cause because I love it that much! I have influenced 3 other non-profits within my community to purchase the software. I also helped in getting them going with their setup.
PROSAfter participating in the One Cause University, I felt very accomplished and capable. What I love the most, is the seemingly endless supply of functionality! The reports are amazing and easy to access. The ease of designing your event page is wonderful. Even the smallest of events appear grand when One Cause is the incorporated. I have recommended the software to 3 local nonprofits and even assisted them in getting started on the setup.
CONSOne small enhancement- I would request that within one event have the capability to divert funds into separate banking accounts. Example- Fixed price items be processed in one account, silent/ live auction proceeds in a different account. I have not used the software for an in person event, so can't speak to it's ticketing abilities.
Reason for choosing OneCause
You have to tell buyers to do the math- most other non profit software take a percentage of the proceeds of your auction/ fixed price items for your event. If your proceeds are small, then go with the "free" or reduced software. Our event was set to have a larger amount in proceeds. It was a huge benefit for us to pay more up front, as a fixed price purchase for this amazing, highly functioning software. Ticket sales are about the same everywhere you turn- I did not find any option that avoided ticketing fees.
Vendor Response
We appreciate this review and your partnership, Laurna! Thank you for spreading the word to help support others' causes, as well!
Replied April 2021
Sheena
Fund-Raising, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
User friendly and a must-have for large events
While the community was sure it wouldn't work for them, it did! The ease of bidding from anywhere you are and sharing the items with friends and family near and far is extremely beneficial. Our auction proceeds have nearly doubled since we started using Onecause to its full capacity.
PROSI love the max-bids function. We try to push this out to our constituents so that they can attend and enjoy the evening without worrying about getting outbid.
CONSThree suggestions: Be able to select who has to enter a credit card to bid and who doesn't. As a school we know almost everyone attending and some of our parents prefer not to enter a credit card up front. While some attendees are not known to us and requiring a credit card would be a must. Secondly, allowing for more than one photo upload would be great. The added URL option is wonderful, but it's sometimes not easy to find photos of items online, especially if they are one of a kind. Another suggestion: We use the Auction Catalogue as our displays at the event. It would be really great to single page display option for items that need to be highlighted. A larger picture or event logo at the top would add to it.
Reason for choosing OneCause
It was mostly the UI and ease of access. The reporting was also a big selling point. The look off the bidding websites are top-notch.
Reasons for switching to OneCause
Auction tracker only offered paper bid sheets and the UI was not nearly as easy as Bidpal.
Vendor Response
We are so glad to be partnered with your cause, Sheena. Thank you so much for taking the time to provide us with a review. We are happy to hear that our software provides a user-friendly experience and has allowed your proceeds to grow.
Replied April 2022
Elizabeth
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Very user friendly with great help desk response time.
I have been thrilled with the customer service provided by OneCause. Anytime I have had a question, the person helping me via the chat feature was quick and had great answers. If they did not know the answer, they have always been wonderful about asking management for clarification. Love love love my customer success manager [sensitive content hidden]!
CONSI would like to be able to tailor and tweak the reports a little more. We moved over from Greater Giving and while OneCause has been worlds easier to use, the reporting options are definitely subpar in comparison.
Reason for choosing OneCause
OneCause was a better value for the money.
Reasons for switching to OneCause
Greater Giving was always glitchy and would crash. Several years in a row our event registration was backed up bc the software kept crashing.
Jenny
Primary/Secondary Education, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
OneCause is worth it!
I actually enjoyed our event for the first time. Since I had someone from OneCause helping with the technical check-in, processing in person gifts and auction check out, I could visit with our guests and ask them about their bids, if they were enjoying the event and thank them for attending. It was a huge win for me!
PROSThe training classes are helpful. Software is easy to use. Any questions I had-they were there to help.
CONSThe cost. But it is worth it. It’s just hard for our non- profit to spend money on something that makes my life easier.
Reason for choosing OneCause
The gal that worked with me on the sales side was wonderful! Patient with our slow process and worked with me, answered lots of questions. Gave us the best deal she could. She was a jewel! Whoova- didn’t fit our needs- more for a conference- even though he knew this-he was pushy and just wanted to make the sake.
Reasons for switching to OneCause
Our donors were upset that they had to opt out of the additional “donation “ to the hosting software. Many missed seeing this. Our board wanted a report on what extra was given and that wasn’t available. So I was told to check out Bidpal.Also using BetterUnite- the internet failed and the board blamed the software. But we found it difficult to use as we didn’t have enough training on it
Vendor Response
We are so happy to hear about your positive experience with our software, Jenny. Thank you so much for taking the time to write this review. So grateful to be partnered with your cause.
Replied March 2023
Katrina
Non-Profit Organization Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
Great customer service and helpful tutorial videos for setup
Overall, it has been a good experience. The process has been fairly easy and the support has been excellent.
PROSThe customer support and the ease of getting answers. The sleek look of the website.
CONSThe inability to duplicate prior year's events without much effort. That you cannot upload multiple pictures for silent auction items.
Reason for choosing OneCause
Everything was available on one site, no outside advertising
Reasons for switching to OneCause
The ability to make our available auction online & better controls on ticket sales.
Vendor Response
Thank you so much for taking the time to write this review. We love hearing how useful our training and support services are for your experience. Grateful to partner with your organization!
Replied February 2023
Hyla
Fine Art, 2-10 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
Good Product, Good Service, Relative Ease of Use
We were grateful to have a OneCause staff member at our Gala and she was excellent. However we have now learned to run the software ourselves with success. Customer service was good but it is not helpful to be directed to a website or genreal anwers to questions when you are seeking a specific answer. WE still can't figure out what some monthly charge is for. Overall expereince was good.
PROSWhile we still can't get our people to give up paper bidding, we are very pleased with the ability to set up the auction page and share it it with event attendees and others. We have been successful using a buy now option and selling items before the event.
CONSThere needs to be a better way to cusomize bid sheets. There also needs to be a more intuitive, easy way to get people to preregister --- like a big button that says PRE-REGISTER. A small sign in button on the top right had corner of the auction page was hard for our people. Also a one step process to pre-regestier and put in a credit card (as opposed to a two step process) would be great.
Reason for choosing OneCause
Onsite support, reasonable price, good initial sales contact, reputation and references.
Reasons for switching to OneCause
They were unable to provide onsite support for our live gala event in 2021.
Vendor Response
Thanks for this helpful input, Hyla! We love being able to support your events and help you raise more for your cause!
Replied April 2021
Erin
Civic & Social Organization, 11-50 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
Worked for us
Overall this worked great for our annual fundraiser. We are looking forward to using it again for next year's fundraiser in a (hopefully) hybrid in person and online event!
PROSIt's fairly easy to use overall. We used this for one large event and it saved so much time doing some things on here that we would have otherwise done manually!
CONSWhile some features are user friendly, the design component of the event isn't as easy. It's actually kind of of a pain to upload pictures and format your actual site. I would have expected it to be easier based on the webinars I'd attended and conversations with the host.
Reason for choosing OneCause
It had all the features we needed and the initial guy that I talked to had a great presentation and was awesome. He was what really sold it to me. Cost was not more than any other program but this had everything we wanted. I had used it before as a user at another event and really liked it on that side as well.
Vendor Response
Love supporting your successful online fundraiser, Erin! Can't wait to go hybrid together in the future!
Replied April 2021
Jessica
Non-Profit Organization Management, 2-10 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
various support
Great! From the start of the sales person to diving in and creating our campaigns, OneCause was right there to answer our questions when they came up.
PROSGreat support in so many areas! From the many different options to fundraise online to the webinars to the personal support...it's always there for us when we have questions.
CONSThe a la cart. For the money, I would like to have all the options and not have to pay more for extras.
Reason for choosing OneCause
Another trusted non-profit recommended it.
Reasons for switching to OneCause
FlipCause was not able to make a key change within the fundraising product.
Vendor Response
So glad you're able to use all of our resources to support your fundraising, Jessica! We're thankful for your partnership.
Replied April 2021
Justin
Food & Beverages, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2022
Proves Tools for Success
OneCause has been an overall positive addition to our fundraising toolkit. They provide immediate support when needed.
PROSOneCause provides the tools including a knowledge base and customer success managers to ensure your event goes off without a hitch.
CONSThe OneCause software is split between BidPal and P2P. The P2P is a lot more modern and has a sleek design. The BidPal software could greatly benefit from an upgrade with a more intuitive and user-friendly backend.
Reasons for switching to OneCause
The customer service for OneCause has been extraordinary. They take the anxiety out of an event by making sure we are on track for success every step of the way from the first to the final gift.
Vendor Response
Thank you so much for this review, Justin. We love hearing how our support team and resources have been beneficial to your experience. Glad to be partnered with your cause.
Replied December 2022
Stella
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
OneCause User
I like using OneCause because it is easy to manage and easy to train people on. I love working with the OneCause staff online and most especially on site. The OneCause support staff is knowledgeable and promptly responds to questions or needs. The onsite staff is very friendly and work really hard to provide us with feedback on how best to maximize the features of the platform. They make recommendations but make sure they know who the client is and not overstep their bounds.
PROSI have used this platform in my previous job and I found it to be very easy to use, like the newly updated features i.e. sponsors able to send a unique invite link to their guests. Our events team was able to jump in and use it right away. I also like that disbursements are made the next day after the event and the financial reports are easy to use or download..
CONSNot being able to upload images directly on the site. I have to use a dropbox link to store the images I use for the pages.
Reason for choosing OneCause
Previous user and knows the benefits
Reasons for switching to OneCause
Bad service experience
Vendor Response
Thank you so much for taking the time to provide us this review, Stella. We love hearing how our software was easy to use and seamless for your organization. So glad we get to partner with your cause.
Replied September 2022
Sean
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Great Event Processing
Above and beyond, OneCause's customer service is one of the main reasons to try this product. The customer service is readily available for any support large to small and responds to any inquiry with efficiency. OneCause is also a great platform for event payment processing - simple for donors and simple for staff.
CONSThe reports features could have more definitions/learning on which report pulls what. The registration/log-in for donors to the online giving could also be simplified - a few of our donors didn't want to go through a log-in process and just donate, but we couldn't figure out how to do that.
Vendor Response
Thank you for the thoughtful feedback, Sean. It is with the insight from customer's like you that we can continue to build upon our software capabilities. Thankful to get to partner with your cause.
Replied June 2022
Maureen
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
OneCause is wonderful!
We've used OneCause for smaller fundraising events with a silent auction and large gala events with a live auction. For any event, it's been the key to our event success.
PROSThe customer service sets OneCause apart. Knowing that you can always speak with someone at OneCause leading up to your event is incredible. They answer the phone quickly and are so easy to understand. They always present the optimal way to set it up too. The software is very intuitive to use. Both event attendees and employees have positive interaction with the software.
CONSI can't think of any -- it's really a great platform.
Patricia
Museums and Institutions, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Customer Service at it's Best
The best asset that OneCause has is the people that work there. Every question is quickly answered, and the phone support staff seems genuinely excited about helping. For "in person" events, the support staff is invaluable. Even with virtual events, our normal person was just a phone call away as the auction was ending
PROSThe product is easy to use. It shows the items and packages very well online. The bidding features are excellent, and help encourage donors to bid. It can be updated and changed rapidly. The custom features really help donors focus on the needs and the stories of the organization, and add to their desire to bid on tiems.
CONSThere aren't any cons for us right now in the way we use the program.
Reasons for switching to OneCause
I can't remember the name, but there sales department did a GREAT job of selling the product, but it was not nearly as appealing once the items were online, and their support staff was horrible. I wish I could remember there name, but it was 4 years ago.
Anonymous
51-200 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Good Option for Mobile Bidding
It was a good initial foray into mobile bidding for the silent auction at our fundraiser, but we did not use them again the next year. We found another option that was more user friendly and was able to avoid the glitches that we had experienced with BidPal. I will say again - their customer service was excellent and I have not used them since they became OneCause.
PROSThe move to mobile bidding was a big deal for our annual fundraising event. BidPal (now OneCause) fit the bill at the time. The rep was fantastic and the customer services is excellent. The app was not hard to use, but has its drawbacks. I used this in late 2017, so things may have changed or improved since then. Our guests did like the change to mobile bidding even with the hiccups.
CONSWe ran into some glitches at the event. Live auction items appeared in the app for bidding when they were supposed to remain separate. This issue was fixed quickly. If a winning bidder changed their mind, the item automatically reverted to the next highest bidder and charged their card. Caused me a few problems after the event, but their customer service was excellent and helped me through the issues.
Irma
Health, Wellness and Fitness, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Annual Auction and Other Fund Raising Events
Customer service is great and for the most part, there is usually a workaround for some things as they are encountered.
PROSThis product is easy to use and their customer service team is great. Over the years we have seen improvements made to the software to enhance its features some even based on our recommendations. The digital platform is great!
CONSNot being able to change certain things after they have been imputed.
Reason for choosing OneCause
Customer service by far has beat all others, ease of use, and account executives that are present during our annual main event help alleviate the stress.
Reasons for switching to OneCause
The other program was very complicated, didn't provide the reports we needed, and wasn't very user-friendly. Customer service wasn't the greatest and it was very expensive.
Vendor Response
We're so glad you notice our enhancements as we make them, Irma :) Thankful for your continued partnership over the years!
Replied April 2021
Elizabeth
Non-Profit Organization Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2022
Overall, a good platform
Overall, it is good. My one suggestion would be to change the look of the different help articles. I spent hours reading and learning about features that did not apply to me. I only learned that they did not apply to me by calling the customer service line.
PROSI like that it is very easy for our event attendees to use. We rarely run into issues with them.
CONSThe ticketing process is confusing for sponsor tables and it does not have enough functionality to fit our needs.
Vendor Response
Thank you so much for taking the time to provide us feedback, Elizabeth. It is through reviews like yours that we can continue to enhance our product. We are so glad to hear that our software provides an easy experience for your donors.
Replied April 2022
Jeremy
Mental Health Care, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
2
Reviewed December 2019
Useful software, missing some helpful features.
Silent auctions are much easier to run with this program than to run without. Items are easy to put in and bidders can see items and packages in a user friendly way.
PROSThis software is helpful for events. Having all of our information about the event, as well as a place to purchase sponsorship, tickets or to bid on items is great. This platform allows everything to be in one place and is appealing and ease to use on the front end for donors and participants.
CONSThere are some features lacking that make larger events very time consuming. Table number and bidder number assignments take time as the program always seeks to assign bid numbers alphabetically instead of by table number. There is also some issues with linking images to the main website, it does not allow you to just upload the picture but rather you have to link it from a URL.
Robyn
Health, Wellness and Fitness, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Onecause for the Y
The customer service has been phenomenal and we now have a lot of the features in our Blackbaud software but continue to use the functionality of the event s and text to give
PROSI really enjoy the event management software and the auction piece of it
CONSWE had to run reports and manually enter which is the biggest downfall.
Reasons for switching to OneCause
We needed fundraising software that tracked grants, individuals, etc.
Vendor Response
Thank you so much for the thoughtful review, Robyn. We are glad that you were able to leverage the event management functionality within our software. Glad to be partnered with your cause.
Replied September 2022
Jason
Non-Profit Organization Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Jason's Review
We really like using the platform for our registration and auction purposes.
PROSEasy to use. Built in reports that are easy to pull.
CONSIt is a bit challenging to identify which charges are for which deposits to turn into accounting. It would be easier if there were batched weekly deposits vs individual deposits.
Reasons for switching to OneCause
Like the features that One Cause has and the price decreased, so it made sense to switch.
Vendor Response
We are so happy to hear that our product's reporting functionality was so impactful for your experience. Thank you so much for taking the time to provide us this feedback, Jason. Glad to be working with your organization!
Replied May 2022