Boomset
Boomset
About Boomset

Showing 1 - 5 of 45 reviews
Jennifer
Verified reviewer
Company size: 51-200 employees
Industry: Marketing and Advertising
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
August 2018
Great Attendee Registration Experience
Using Boomset removed the headache of printing and alphabetizing badges, gave us multiple branding opportunities, and allowed us to up our game when it came to the attendee registration experience.
Pros
Boomset made our registration process smooth and seamless for our attendees. The extra functionality of being able to ask custom questions at check-in averted a last-minute headache for our registration staff. Boomset's customer service was readily available to walk me through the set up process in advance of our event and while on site.
Cons
The software is easy to use but not necessarily intuitive. Customer service did an excellent job of helping me out when I needed it, but I did need to rely on them for extra help.
Response from Boomset
Thank you for your review, Jennifer. It¿s amazing to hear that Boomset could resolve some of these pain points and manual processes for you and your team. The Customer Success team strives to deliver top-notch support and Boomset works hard to make changes/updates to the system so it gets easier to use each and every time.
Replied October 2018
Danielle
Verified reviewer
Company size: 10,000+ employees
Industry: Education Management
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
April 2019
On-Site Badge Printing... I'll never go back to pre-printed name badges (if I can help it)
The use of this technology has revolutionized the way I think about running registration for events. There was a significant reduction in the number of staff needed on-site for the purposes of registration. This allowed us to pay attention to other things that required assistance. You know, things like, the internet isn’t working, the presenter is having issues with the microphone, the room is too hot/too cold. Typical event manager issues to solve.
Pros
We utilized Boomset to customize the Welcome screen for participants. From the time the participant pushed start until the time the badge printed 10 seconds may have passed and that’s being generous. After the badge printed, the most common reaction was, “Is that it?” followed by, “That was so easy!” We even got a tweet that read, “@NCDLI2019 self-service registration desks - how come no one has thought of that before! I love it. #nolineups #ncdli2019”. And what happened when a participant wanted to change the name of their company? Or their name was misspelled? They simply talked with one of our staff standing by, who logged into the Boomset app, made the change, and pushed reprint on the badge. There was even a setting that could allow participants to change this before printing!
Cons
The technology of course came with a price tag. However, I would make an argument that the approximately $4 you’re spending per name badge to have the technology is drastically reducing the staff time it takes to print name tags and stuff them into holders prior to your event. Not to mention that you don’t get a chance to reprint them, produce clean looking name tags for walk-in registrations, or eliminate the registration lines.
Response from Boomset
Danielle, thanks so much for this detailed feedback and your kind words. We¿re thrilled to have been able to ¿revolutionize¿ your event experience - and that of your attendees. Our team is always working to resolve pain points in the event lifecycle by continuously improving our features and services. Thanks again!
Replied April 2019
K
Time used: Free Trial
Review Source: Capterra
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
November 2016
App crashed on android devices, valuable leads lost
Used Boomset for a tradeshow and the app crashed over and over again on android devices and we lost all of our leads.
Response from Boomset
Thank you for your feedback and apologies for any inconvenience this may have caused. We've been in contact with the event organizer who had purchased the licenses for the vendors at this event. They have been updated and are aware of this particular case. For any questions, please feel free to reach out to us directly!
Replied November 2016
Daniel
Verified reviewer
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
May 2019
The Boomset Way: A Single Solution for High School Hackathons
When we set out to organize MatadorHacks, a 24 hour high school hackathon, we knew we wanted to take a different approach, one that aimed to create a better experience. One of the biggest challenges we faced was how to track our participants and how to ensure that all our sessions, panels, and meals accommodated them in the fairest way possible. When we reached out to Boomset, it became immediately apparent that the "Boomset Way" was one in which our vision could be realized with Boomset's platform.
Pros
Boomset's online portal and iOS app from the very beginning presented a clean interface allowing our staff to quickly access necessary information, settings, and guest lists. Their integration with hardware manufacturers such as Infinite Peripherals enabled our staff to use barcode scanners to check in guests, both into the venue and into sessions. Furthermore, Boomset's Smart Sessions allowed participants to view open sessions and register for them all from their online ticket (Which saved paper too!). All in all, leveraging the Boomset platform allowed us organizers to put more focus on our hackathon to create a better experience for our participants.
Cons
Boomset's various products, features, and integrations make it hard to choose any other event solutions provider. We had no issues whatsoever.
Response from Boomset
Daniel, thank you for this glowing review - proud to have been a part of your high school hackathon! We're looking forward to your future events and working with your community of talented young professionals.
Replied May 2019
jeni
Verified reviewer
Company size: 51-200 employees
Industry: Wholesale
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
December 2019
Excellent Event Management Software
We have one large event per year where we register and badge up to 1000 individuals. Our issue was finding software that would integrate with the registration vehicle we were already using (Eventbrite) and print badges on demand with or without preregistration and to find an affordable and reliable way to do it. The product worked great with the hardware we already owned. It actually works great on phones - both iphone and android- which is a huge bonus. It was easy to purchase additional compatible equipment like badge printers that worked as expected. It's very easy to use, therefore easy to train temporary staff to use. Last year, our first year with it, we had a small glitch during the event which Boomset resolved over the phone very quickly. They were easy to get in touch with and very quick to understand and fix the issue. This year we had zero issues. We move the setups we have created between three venues with no issues at all.
Pros
Integrations are great Setup is easy Implementation is easy Feature rich Very well supported
Cons
Honestly, I don't have anything even remotely negative to say.
Reasons for choosing Boomset
Fair pricing, reactive sales staff, ease of use. Works on both Apple and Google products.
Reasons for switching to Boomset
More and better features and the confidence of a supported well tested product.
Response from Boomset
Thanks very much for sharing your experience and providing your feedback regarding our product and support. We're looking forward to your future events!
Replied December 2019