Boomset is a cloud-based event management suite. Key features include guest check-in, badge printing, kiosk check-in, RFID management and lead retrieval.

Boomset enables users to print badges and schedules on demand, keep track of session attendance, manage RFID technology and offer lead retrieval to exhibitors during the events.

Users can view check-in or check-out data, view attendance reports, collect photos and signature information and download event demographics from the system. Additionally, the solution supports integration with various registration systems such as Bizzabo, Eventbrite, RegOnline and more.

Services are offered on an annual subscription basis that includes support via phone and through an online help desk.



35 Reviews of Boomset

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 35 reviews

November 2018

Doly from ATA Martial Arts

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Boomset Saved My Life

We use Boomset for check-in and registration onsite at our events. We love that we have moved away from pen and paper and toward a more professional look with iPads and printed name badges. On the last day of an event in October, I deleted my entire guest list with check-in data by accident. I had a minor heart attack when I realized what happened. I had just lost all of the information for our event. I called Boomset's customer support line and the representative was very calm and let me know she would look into it. She called me back not even 20 minutes later to let me know their tech team was able to restore ALL of my data. I cannot describe the relief I felt. One of the representatives and the Boomset team are my heroes.

Pros

It is very easy to use and works well for our needs.

Cons

Sometimes updates are made to the system and we are not made aware of them. We use Boomset three times a year for our events. If an update happened between events, I may not know I need to change my process until the day of the event. Which can be stressful.

Response from Boomset of Boomset

Replied December 2018

Dolly, thank you for this valuable feedback. We strive to deliver products and services that are easy to use with stellar support to ensure you've got everything you need. We are consistently making improvements to our system to make each and every experience better but will do our best to inform you of updates.

November 2018

Allison from Teach For America

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Lots to offer, lots in development

Pros

Ability to have self check-in kiosks with badge printing

Cons

Was looking for/hoping for a better system to quickly swipe credit cards onsite

Response from Boomset of Boomset

Replied November 2018

Thanks for your feedback on our free version, Allison. We know you¿ve been in touch with our team regarding on-site donations/check-in. Feel free to reconnect with Nick regarding your specific event needs.

October 2018

Elizabeth from USHCC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Easy to Use Service

Boomset has been helpful to us as we streamline and simplify our registration process for events.

Pros

Boomset is very attendee friendly. Our attendees have commented how easy it is to check in and get a badge at our events using Boomset. The design elements are easy to modify to match your brand. Their customer service is very responsive and always able to assist with any query.

Cons

The only downside is that it doesn't sync reports with our registration software. However, Boomset improved their reporting tools which does lessen this issue.

Response from Boomset of Boomset

Replied October 2018

Thank you for this feedback, Elizabeth. Your attendee experience is so important and we¿re thrilled to hear they love #TheBoomsetWay as much as you/your team. Our Customer Success team aims to deliver the award-winning support as needed - and beyond. As an integration platform, our team also consistently makes updates and new innovative features to make this experience as seamless as possible.

September 2018

Angie from THE RIDE

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

AWESOME!

I am a person that comes from an event planning background and almost every event has the issue of checking people in and keeping a tally of who is there and who hasn't shown up yet. I hate the whole "name tag" and "check the list" thing its so outdated and ugly so this was a great solution to that. We had over 150 guests that we had to check-in in a 15-30 minute window and then have everyone board a bus which they also had to find out after checking in with us and it was all so seamless. Everyone was happy in a good mood and wasn't at all annoyed by the process. CSR was amazing and give us a really easy tutorial of the app and we were on our way. It's very user friendly. Overall a great app and i love all the little features like adding the picture of the newlyweds at the start page and having guests make little finger pictures when they sign haha. Awesome software!

Pros

I was actually working with an event services company that used this app for a wedding and it changed my life. It made checking all the guests in so much easier and fun! My favorite part is having the guests take pics once they check in- I can only imagine how much the bride and groomed loved going through all of those funny "mugshots" of their families.

Cons

In the time that I used the app for the wedding my team and I came across no issues. As many of you know there are so many things that can go wrong in a wedding and this was our first time using this app so we were worried that there would be so many first time user issues but there were none! Everything went smoothly and seamlessly.

Response from Boomset of Boomset

Replied September 2018

Thank you for your kind and energetic words, Angie! It's an honor to collaborate with those planning great experiences like you and the entire team of The Ride. We're always working on making our apps and platform efficient, easy, and fun, and we're very much looking forward to working with you again.

September 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Great Experience with Boomset

Boomset allowed our registration process to run smooth. This had been a challenge for us so having this easy to use software made the experience great for our attendees. The kiosks also looked clean and professional.

Pros

It was very easy to use. Our registration lines moved quickly and guests had an easy time checking-in. Our staff was able to help those that needed it with ease.

Cons

There are a minimal number of ways to search for data, just name and email. Would have been nice to search by an ID # or company name.

Response from Boomset of Boomset

Replied September 2018

Thank you for sharing your experience! We are so happy to hear how easy and accommodating Boomset was for your event . Our team works diligently to provide the functionality and features that are most helpful to our customers and we very much appreciate your feedback.

August 2018

Jennifer from IMPACT

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Great Attendee Registration Experience

Using Boomset removed the headache of printing and alphabetizing badges, gave us multiple branding opportunities, and allowed us to up our game when it came to the attendee registration experience.

Pros

Boomset made our registration process smooth and seamless for our attendees. The extra functionality of being able to ask custom questions at check-in averted a last-minute headache for our registration staff. Boomset's customer service was readily available to walk me through the set up process in advance of our event and while on site.

Cons

The software is easy to use but not necessarily intuitive. Customer service did an excellent job of helping me out when I needed it, but I did need to rely on them for extra help.

Response from Boomset of Boomset

Replied October 2018

Thank you for your review, Jennifer. It¿s amazing to hear that Boomset could resolve some of these pain points and manual processes for you and your team. The Customer Success team strives to deliver top-notch support and Boomset works hard to make changes/updates to the system so it gets easier to use each and every time.

August 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

August 2018

Solution to manage events

Pros

This software is great to help manage registrations onsite and online before the event starts. Boomset kiosk has simplified and streamlined the registration process onsite. It has improved ot attendees onsite experiences and brings return customers to our events. RFID-chip wristbands and badges used to track the movement of attendees during sessions.

Cons

We have not found any issues so far with Boomset.

Response from Boomset of Boomset

Replied August 2018

We're glad to hear that you like our free trial, and would love to get the opportunity to work together on a project. Are you hosting any events in the near future that Boomset could help with?

July 2018

Alicia from Lightspeed HQ

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Boomset is the perfect addition to our events. It completes our visitor experience in so many ways.

Boomset is the perfect addition to our events. It completes our visitor experience in so many ways. I really like Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event. The service and support is top notch, wouldn't want to work with any other Event Software.

Pros

I really love to work with Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event. The service and support is top notch, wouldn't want to work with any other Event Software.

Cons

Would just be easer for us if we could also order all hardware (iPods, printers, badges ...) with Boomset because of their great service.

Response from Boomset of Boomset

Replied August 2018

Thank you very much for your feedback here, Alicia. We work hard to offer a great product so event professionals like yourself can save time and keep creating great experiences. Feel free to reach out to your account manager for more details regarding the hardware component.

June 2018

Jakob from NDC Conferences

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

This is the best and simplest check-in system on the market.

Easy badge printing and check-in. Good value for money!

Pros

It works offline so you don't have to worry about things breaking. Badges and printers are easy to set up. Boomset is so easy to use, you don't have to be very technical to get this going.

Cons

The Lead Retrieval App is a bit pricey, but it works very well. Wouldn't have mentioned it, but you asked :)

Response from Boomset of Boomset

Replied June 2018

Jakob, thank you for taking time to share your feedback. Our goal is to make Boomset an easy and enjoyable experience for everyone, and we¿re thrilled to hear your success story! Richie, your Customer Success Manager, will reach out to further discuss LR pricing.

June 2018

Chelsea from Freelance Social Media

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Wonderful registration platform!

Pros

What I love most is how easy it is to use and the time is saves for other members on our team to accomplish the other million tasks the day of event.

Cons

Can't really think of anything I dislike About this software. It continues to grow and develop as necessary.

Response from Boomset of Boomset

Replied June 2018

Thank you for sharing your feedback, Chelsea. Automating processes and saving your valuable time is essential for us! As you said, we most definitely are growing and developing to better the software day by day. Thanks again!

May 2018

Agnes from Adobe

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Very good customer support, they helped us integrate to our other platforms/tools easily.

Pros

I liked the ease of checking in attendees, especially with the unique QR code system, which could be emailed out to the registered attendees.

Cons

None that I could think of.

Response from Boomset of Boomset

Replied May 2018

Thank you for your feedback, Agnes. It's wonderful to hear about your experience with our product and support team. We strive to provide exceptional service and we're looking forward to working with you and your team on future events.

May 2018

Donna from IFB

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

The ease for setting up and using this product was great.

Not having to pre-print all the name badges before we went to our event. Dragging all of them up to the event and then having some attendees not come and you have wasted the money printing them.

Pros

Very user friendly. Support from the Boomset staff was amazing. Always just an e-mail or phone call away. Jinal was awesome. Our attendees were happy with how quick and easy check in and badge printing went for our event.

Cons

The only thing I can think of at this time is the reporting. Once I got it figured out, it worked great.

Response from Boomset of Boomset

Replied May 2018

Thank you for leaving your feedback, Donna. We¿re thrilled to hear about the great experience your attendees had at the event! For any questions regarding the custom report builder, feel free to consult our support team for any assistance.

March 2018

Laurie from FestForums

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

We have used Boomset for our conference for the last few years. They have been great to work with.

Pros

Team can use it and once they are trained they really like it. The team showed up to assist us and that made the use so much easier.

Cons

Confusing for new staff. We could not have the badges preprinted as there was a hard time integrating it with other software.

Response from Boomset of Boomset

Replied March 2018

Thank you for your feedback, Laurie. Our team has thoroughly enjoyed working with yours, too! Boomset is most often referred to as one of the most user-friendly systems and does integrate with many other registration platforms for added convenience. With feedback like yours, we can only continue to expand on these integrations and better the Boomset experience for everyone. Thanks again!

March 2018

Brent from Wagento Creative LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Love the product

Pros

Fast and easy to use. Great with Eventbrite and syncing. Quick checkins and ease of use with Hardware

Cons

Limited pre-defined print sizes for labels for badges where we had a badge that was printed smaller than the print label would allow. We had to hand cut each label.

Response from Boomset of Boomset

Replied March 2018

Thank you for sharing your experience, Brent. We¿re thrilled to hear your event check-in success story with our Eventbrite integration! The Boomset Badge Designer allots for differing size options in its carousel in order to make on-site printing as automated as possible. We¿re happy to add badge sizes for you - please reach out to your Customer Success Manager. Again, thank you very much for this great feedback for future events.

January 2018

Katie from MEF Forum

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2018

Excellent software for large events!

Pros

Very user-friendly, fast and easy to check-in many people at once. Their dashboard is very easy to read and refresh to see current attendee check-in stats.

Cons

I do wish they were integrated with Cvent, that would be a huge help! It can be tricky to have to manual add new people from Cvent when there are many people waiting to check-in.

Response from Boomset of Boomset

Replied January 2018

Thank you for your valuable feedback, Katie. We¿re thrilled to hear you enjoyed using Boomset¿s user-friendly check-in and reporting. In regards to integrations, we like trying new things - let¿s discuss this directly with your Customer Success Manager.

November 2017

Harrison from New York Road Runners

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Boomset has greatly improved the check-in process of our guests.

Pros

Boomset has greatly improved the check-in process of our guests. It is quick and simple to create an event and upload guest lists. The QR code scan option works really well for us when we check in our guests on-site. Downloading guest lists after the event is easy to do as well, especially with the report builder feature that allows you to select what guest information you'd like in your download. Their customer service team has also been available to us at a moment's notice when we have needed help. We have up to 10,000 guests at our events, so we definitely recommend Boomset for anyone searching for a large-scale check-in option.

Cons

Guest list downloads used to include a lot of superfluous information, but the new report builder option has taken care of that.

Response from Boomset of Boomset

Replied December 2017

Thank you for taking the time to share your feedback, Harrison. We¿re glad the new report builder better accommodates NYRR. Looking forward to future events and creating a greater experience for your attendees!

October 2017

Ethan from Innovation Care Partners

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2017

Boomset worked very well for our needs. The app was able to give us exactly what we needed.

Reduced traffic bottleneck Reduced waste of unnecessary name tags Added professional-looking appearance

Pros

We were able to implement our use case with very little customization. Everyone was very impressed with Boomset's ability to handle large volumes of check-ins, as well as the slick appearance of the app.

Cons

Although the app itself was smooth, it took a while to set up a multiple printer configuration and we relied heavily on our own internal resources to complete this step. (Hint for those of you using multiple Brother-QL-820NWB printers: make sure the label cartridge is loaded properly into the machine and that the printer is set to the home page or the app won't "find" the printer. Very strange.)

Response from Boomset of Boomset

Replied November 2017

Thank you for leaving your feedback, Ethan. Your Customer Success manager has been in touch to further discuss your review regarding the printer configuration, apologies for any frustration this may have caused you and your team. Thank you again for sharing your Boomset experience!

September 2017

Alexis from BizBash

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

Best event registration check-in platform

Creating easy event check in and avoiding lines. Hands-down the best event check in product I've ever used.

Pros

Boomset has the ability to wirelessly print a name badge from your iPad or iPhone in seconds. It's amazing for large events or small events and minimizes lines. The interface is super user-friendly and would recommend to anyone.

Cons

The only con of this product would be the integration to other registration platforms and manually uploading lists.

Response from Boomset of Boomset

Replied September 2017

Thanks very much for your positive feedback Alexis! We work hard to make sure that our interface is easy to use and assures our customers successful events. Boomset currently integrates with a number of leading registration platforms with many more planned for the near future. Please feel free to reach out to support@boomset.com to inquire further.

July 2017

Giovanna from Bob Gail Special Events

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2017

Boomset was amazing. We've used other registration software and this was by far the most intuitive.

Eliminated a registration/check-in bottleneck. Lower staff cost as the check-in process is self-service.

Pros

Speed and ease of set-up. Compatibility with Eventbrite. Reliable and accessible customer service/tech support. Extremely intuitive interface.

Cons

I wish there was an ability to receive on-site payment for walk-ins. For the walk-ins we had, we had to use a different system to receive payment and then add the conference attendee manually. A seamless paying, registering, and checking in experience would be very beneficial.

Response from Boomset of Boomset

Replied July 2017

Hi, Giovanna! Thank you for your kind words. You can certainly capture payment through Boomset via Stripe or Authorize.net as the payment processor. Make sure to check in with your Boomset account manager to learn more about how it works. Looking forward to working with you again!

June 2017

Katherine from Professional Development Group

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Easy to use, great customer service, and always making worthwhile updates. A true event partner!

Pros

The app is easy to share and use. The registration system is clean and well laid out, so even first time users can make sense of it. We switched from pre-printing badges to using the kiosk system and we will never go back! The lead capture works very well too!

Cons

As with all software, there's a learning curve when you first get started, but the support team is amazing and it's easy to learn quickly.

Response from Boomset of Boomset

Replied June 2017

Thank you for taking the time to leave us your feedback, Katherine. It's a pleasure to work with you and the Professional Development Group. Here's to many future event successes!