Perfect fit for my organization

Using Boomset has brought our badge printing process into the 21st century. It has not only streamlined registration (and reduced lines!) for our members, but has made it possible for staff in the office to help manage events that are hundreds of miles away, enabling our on-site staff to focus more on the event itself.

Pros

This software has a simple but very efficient user interface. I love how few clicks/taps it takes to get from one screen to another, and how simple troubleshooting (usually) is. Even the least tech-savvy users in our office find it easy to use. It is very portable, works with a variety of printers and devices, and customer service has always been prompt and helpful. We'll never go back to the way we used to do things.

Cons

There are times when their updates have bugs themselves, which interferes with our use of the app at events. There is also a lag time when you click on the check-in button before you can print another badge, which can be frustrating when you've got a line backing up. Setting up the Zebra printers can also be challenging if you aren't familiar with all the printer settings lingo.

Boomset for Annual Conference

We used Boomset for the first time in March 2015. It was a huge success and many of the conference attendees were complimenting us on our new on site registration system. We began the process about 6 months before our event and found that Boomset was not only the most affordable solution to updating our on-site registration needs, but it also was the most user friendly! After choosing to use Boomset, we were able to quickly get set up even though our event has some "unique" needs and scenarios that we had to work through. The team at Boomset spent their time listening to our needs and helping us come up with the easiest solutions. We then were off and running and quickly learned how easy it was for our conference team to learn the software and then train others that would be using it on site. Once we were on site, everything was seamless. The badges printed quickly to keep traffic moving and no one stood and waiting in line for anything! This is was a first for us! We also were amazed with the QR codes on the badges and how easy it was to scan everyone into a program and it was wonderful being able to see how many people were already in the program on the scanners (without having to do a head count). Overall, our organization would highly recommend using Boomset. They are also always keeping up with the trends in the meeting industry to better improve their software and keep your organization on the cutting edge with on-site registration technology.

Pros

User friendly

Cons

Not much, but Boomset is always upgrading the software to fix any issues large and small

Boomset Saved My Life

We use Boomset for check-in and registration onsite at our events. We love that we have moved away from pen and paper and toward a more professional look with iPads and printed name badges. On the last day of an event in October, I deleted my entire guest list with check-in data by accident. I had a minor heart attack when I realized what happened. I had just lost all of the information for our event. I called Boomset's customer support line and the representative was very calm and let me know she would look into it. She called me back not even 20 minutes later to let me know their tech team was able to restore ALL of my data. I cannot describe the relief I felt. One of the representatives and the Boomset team are my heroes.

Pros

It is very easy to use and works well for our needs.

Cons

Sometimes updates are made to the system and we are not made aware of them. We use Boomset three times a year for our events. If an update happened between events, I may not know I need to change my process until the day of the event. Which can be stressful.

Best event registration check-in platform

Creating easy event check in and avoiding lines. Hands-down the best event check in product I've ever used.

Pros

Boomset has the ability to wirelessly print a name badge from your iPad or iPhone in seconds. It's amazing for large events or small events and minimizes lines. The interface is super user-friendly and would recommend to anyone.

Cons

The only con of this product would be the integration to other registration platforms and manually uploading lists.

AWESOME!

I am a person that comes from an event planning background and almost every event has the issue of checking people in and keeping a tally of who is there and who hasn't shown up yet. I hate the whole "name tag" and "check the list" thing its so outdated and ugly so this was a great solution to that. We had over 150 guests that we had to check-in in a 15-30 minute window and then have everyone board a bus which they also had to find out after checking in with us and it was all so seamless. Everyone was happy in a good mood and wasn't at all annoyed by the process. CSR was amazing and give us a really easy tutorial of the app and we were on our way. It's very user friendly. Overall a great app and i love all the little features like adding the picture of the newlyweds at the start page and having guests make little finger pictures when they sign haha. Awesome software!

Pros

I was actually working with an event services company that used this app for a wedding and it changed my life. It made checking all the guests in so much easier and fun! My favorite part is having the guests take pics once they check in- I can only imagine how much the bride and groomed loved going through all of those funny "mugshots" of their families.

Cons

In the time that I used the app for the wedding my team and I came across no issues. As many of you know there are so many things that can go wrong in a wedding and this was our first time using this app so we were worried that there would be so many first time user issues but there were none! Everything went smoothly and seamlessly.

Boomset has greatly improved the check-in process of our guests.

Pros

Boomset has greatly improved the check-in process of our guests. It is quick and simple to create an event and upload guest lists. The QR code scan option works really well for us when we check in our guests on-site. Downloading guest lists after the event is easy to do as well, especially with the report builder feature that allows you to select what guest information you'd like in your download. Their customer service team has also been available to us at a moment's notice when we have needed help. We have up to 10,000 guests at our events, so we definitely recommend Boomset for anyone searching for a large-scale check-in option.

Cons

Guest list downloads used to include a lot of superfluous information, but the new report builder option has taken care of that.

Superior Customer Service to Match Excellent Product

We started using Boomset earlier this year for our annual conference. We were very pleased with the initial set-up and after a few minutes walking through the system, found it very easy to use. We expected a complicated process since we were using a 3rd party system to track our registrations and then would be importing the list into Boomset; however, when we imported the list it was very easy to use and the reporting available to us were more than we expected. The team at Boomset was also very helpful when it came to connecting us with the folks to rent equipment from and even custom name badges. The process was a little cumbersome at first to try to keep track of the different folks, but everyone and the software worked together seamlessly. We then used Boomset for a brand new conference we were hosting later in the year and we ran into an issue the night before the conference. Given the hour (it was 11:00 p.m. at night Eastern) we expected to be scrambling the next day to try to fix everything. However we were very impressed that when we contacted Boomset at about 11:10 p.m. they not only responded immediately, but had 2 people working on our issue for us and were able to fix it within 20 minutes! The system is very easy to use, the Boomset team is great to work with, their customer service is responsive and very helpful, and their partners are equally great! We will be using Boomset for our conferences again in 2016 and beyond. Very much recommend this product!!!

Boomset is the perfect addition to our events. It completes our visitor experience in so many ways.

Boomset is the perfect addition to our events. It completes our visitor experience in so many ways. I really like Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event. The service and support is top notch, wouldn't want to work with any other Event Software.

Pros

I really love to work with Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event. The service and support is top notch, wouldn't want to work with any other Event Software.

Cons

Would just be easer for us if we could also order all hardware (iPods, printers, badges ...) with Boomset because of their great service.

Easy to use, great customer service, and always making worthwhile updates. A true event partner!

Pros

The app is easy to share and use. The registration system is clean and well laid out, so even first time users can make sense of it. We switched from pre-printing badges to using the kiosk system and we will never go back! The lead capture works very well too!

Cons

As with all software, there's a learning curve when you first get started, but the support team is amazing and it's easy to learn quickly.

We have used Boomset for our conference for the last few years. They have been great to work with.

Pros

Team can use it and once they are trained they really like it. The team showed up to assist us and that made the use so much easier.

Cons

Confusing for new staff. We could not have the badges preprinted as there was a hard time integrating it with other software.

Great Experience with Boomset

Boomset allowed our registration process to run smooth. This had been a challenge for us so having this easy to use software made the experience great for our attendees. The kiosks also looked clean and professional.

Pros

It was very easy to use. Our registration lines moved quickly and guests had an easy time checking-in. Our staff was able to help those that needed it with ease.

Cons

There are a minimal number of ways to search for data, just name and email. Would have been nice to search by an ID # or company name.

Great Attendee Registration Experience

Using Boomset removed the headache of printing and alphabetizing badges, gave us multiple branding opportunities, and allowed us to up our game when it came to the attendee registration experience.

Pros

Boomset made our registration process smooth and seamless for our attendees. The extra functionality of being able to ask custom questions at check-in averted a last-minute headache for our registration staff. Boomset's customer service was readily available to walk me through the set up process in advance of our event and while on site.

Cons

The software is easy to use but not necessarily intuitive. Customer service did an excellent job of helping me out when I needed it, but I did need to rely on them for extra help.

This is the best and simplest check-in system on the market.

Easy badge printing and check-in. Good value for money!

Pros

It works offline so you don't have to worry about things breaking. Badges and printers are easy to set up. Boomset is so easy to use, you don't have to be very technical to get this going.

Cons

The Lead Retrieval App is a bit pricey, but it works very well. Wouldn't have mentioned it, but you asked :)

Boomset worked very well for our needs. The app was able to give us exactly what we needed.

Reduced traffic bottleneck Reduced waste of unnecessary name tags Added professional-looking appearance

Pros

We were able to implement our use case with very little customization. Everyone was very impressed with Boomset's ability to handle large volumes of check-ins, as well as the slick appearance of the app.

Cons

Although the app itself was smooth, it took a while to set up a multiple printer configuration and we relied heavily on our own internal resources to complete this step. (Hint for those of you using multiple Brother-QL-820NWB printers: make sure the label cartridge is loaded properly into the machine and that the printer is set to the home page or the app won't "find" the printer. Very strange.)

Excellent software for large events!

Pros

Very user-friendly, fast and easy to check-in many people at once. Their dashboard is very easy to read and refresh to see current attendee check-in stats.

Cons

I do wish they were integrated with Cvent, that would be a huge help! It can be tricky to have to manual add new people from Cvent when there are many people waiting to check-in.

Easy to Use Service

Boomset has been helpful to us as we streamline and simplify our registration process for events.

Pros

Boomset is very attendee friendly. Our attendees have commented how easy it is to check in and get a badge at our events using Boomset. The design elements are easy to modify to match your brand. Their customer service is very responsive and always able to assist with any query.

Cons

The only downside is that it doesn't sync reports with our registration software. However, Boomset improved their reporting tools which does lessen this issue.

Wonderful registration platform!

Pros

What I love most is how easy it is to use and the time is saves for other members on our team to accomplish the other million tasks the day of event.

Cons

Can't really think of anything I dislike About this software. It continues to grow and develop as necessary.

Love the product

Pros

Fast and easy to use. Great with Eventbrite and syncing. Quick checkins and ease of use with Hardware

Cons

Limited pre-defined print sizes for labels for badges where we had a badge that was printed smaller than the print label would allow. We had to hand cut each label.

Excellent Event Management Product!

Our organization discovered the PERFECT solution to event check-in needs! At our annual youth group event, we used BOOMSET to manage 400+ adults and students for registration and check-in. The application was extremely easy to use, efficient, and reliable. Parents and students raved about the professionalism and speed with which individuals were processed. Our event volunteers loved the simple touch interface on the iPads as well as the clear results BOOMSET provided--allowing the event team to easily see check in status and reporting. BOOMSET's ability to print sharp, customizable name tags added an additional layer of excellence and was seamlessly integrated into our printers. BOOMSET is every event planner's dream!

Excellent Customer Service, Easy to Use App - our sponsors were happy!

A mere 48 hours prior to our event last week, we decided to implement BoomSet lead scanning for our top sponsors. Even with this very tight turn around time, the BoomSet team quickly responded to our inquiry and had us up and running in no time. The materials on how to install and use the app were very easy to understand and our sponsors were very happy with the lead scanning, note adding and ease of emailing their lead lists to themselves at the conclusion of our event. BoomSet even went the extra mile to make sure their app was working seamlessly with our badge production provider (who is in Europe) while I was traveling to our event and was unavailable. Thank you Cassie and the BoomSet team...