Boomset Software

Boomset Saved My Life

We use Boomset for check-in and registration onsite at our events. We love that we have moved away from pen and paper and toward a more professional look with iPads and printed name badges. On the last day of an event in October, I deleted my entire guest list with check-in data by accident. I had a minor heart attack when I realized what happened. I had just lost all of the information for our event. I called Boomset's customer support line and the representative was very calm and let me know she would look into it. She called me back not even 20 minutes later to let me know their tech team was able to restore ALL of my data. I cannot describe the relief I felt. One of the representatives and the Boomset team are my heroes.

Pros

It is very easy to use and works well for our needs.

Cons

Sometimes updates are made to the system and we are not made aware of them. We use Boomset three times a year for our events. If an update happened between events, I may not know I need to change my process until the day of the event. Which can be stressful.

Lots to offer, lots in development

Pros

Ability to have self check-in kiosks with badge printing

Cons

Was looking for/hoping for a better system to quickly swipe credit cards onsite

Easy to Use Service

Boomset has been helpful to us as we streamline and simplify our registration process for events.

Pros

Boomset is very attendee friendly. Our attendees have commented how easy it is to check in and get a badge at our events using Boomset. The design elements are easy to modify to match your brand. Their customer service is very responsive and always able to assist with any query.

Cons

The only downside is that it doesn't sync reports with our registration software. However, Boomset improved their reporting tools which does lessen this issue.

AWESOME!

I am a person that comes from an event planning background and almost every event has the issue of checking people in and keeping a tally of who is there and who hasn't shown up yet. I hate the whole "name tag" and "check the list" thing its so outdated and ugly so this was a great solution to that. We had over 150 guests that we had to check-in in a 15-30 minute window and then have everyone board a bus which they also had to find out after checking in with us and it was all so seamless. Everyone was happy in a good mood and wasn't at all annoyed by the process. CSR was amazing and give us a really easy tutorial of the app and we were on our way. It's very user friendly. Overall a great app and i love all the little features like adding the picture of the newlyweds at the start page and having guests make little finger pictures when they sign haha. Awesome software!

Pros

I was actually working with an event services company that used this app for a wedding and it changed my life. It made checking all the guests in so much easier and fun! My favorite part is having the guests take pics once they check in- I can only imagine how much the bride and groomed loved going through all of those funny "mugshots" of their families.

Cons

In the time that I used the app for the wedding my team and I came across no issues. As many of you know there are so many things that can go wrong in a wedding and this was our first time using this app so we were worried that there would be so many first time user issues but there were none! Everything went smoothly and seamlessly.

Great Experience with Boomset

Boomset allowed our registration process to run smooth. This had been a challenge for us so having this easy to use software made the experience great for our attendees. The kiosks also looked clean and professional.

Pros

It was very easy to use. Our registration lines moved quickly and guests had an easy time checking-in. Our staff was able to help those that needed it with ease.

Cons

There are a minimal number of ways to search for data, just name and email. Would have been nice to search by an ID # or company name.

Great Attendee Registration Experience

Using Boomset removed the headache of printing and alphabetizing badges, gave us multiple branding opportunities, and allowed us to up our game when it came to the attendee registration experience.

Pros

Boomset made our registration process smooth and seamless for our attendees. The extra functionality of being able to ask custom questions at check-in averted a last-minute headache for our registration staff. Boomset's customer service was readily available to walk me through the set up process in advance of our event and while on site.

Cons

The software is easy to use but not necessarily intuitive. Customer service did an excellent job of helping me out when I needed it, but I did need to rely on them for extra help.

Solution to manage events

Pros

This software is great to help manage registrations onsite and online before the event starts. Boomset kiosk has simplified and streamlined the registration process onsite. It has improved ot attendees onsite experiences and brings return customers to our events. RFID-chip wristbands and badges used to track the movement of attendees during sessions.

Cons

We have not found any issues so far with Boomset.

Boomset is the perfect addition to our events. It completes our visitor experience in so many ways.

Boomset is the perfect addition to our events. It completes our visitor experience in so many ways. I really like Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event. The service and support is top notch, wouldn't want to work with any other Event Software.

Pros

I really love to work with Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event. The service and support is top notch, wouldn't want to work with any other Event Software.

Cons

Would just be easer for us if we could also order all hardware (iPods, printers, badges ...) with Boomset because of their great service.

This is the best and simplest check-in system on the market.

Easy badge printing and check-in. Good value for money!

Pros

It works offline so you don't have to worry about things breaking. Badges and printers are easy to set up. Boomset is so easy to use, you don't have to be very technical to get this going.

Cons

The Lead Retrieval App is a bit pricey, but it works very well. Wouldn't have mentioned it, but you asked :)

Wonderful registration platform!

Pros

What I love most is how easy it is to use and the time is saves for other members on our team to accomplish the other million tasks the day of event.

Cons

Can't really think of anything I dislike About this software. It continues to grow and develop as necessary.

Very good customer support, they helped us integrate to our other platforms/tools easily.

Pros

I liked the ease of checking in attendees, especially with the unique QR code system, which could be emailed out to the registered attendees.

Cons

None that I could think of.

The ease for setting up and using this product was great.

Not having to pre-print all the name badges before we went to our event. Dragging all of them up to the event and then having some attendees not come and you have wasted the money printing them.

Pros

Very user friendly. Support from the Boomset staff was amazing. Always just an e-mail or phone call away. Jinal was awesome. Our attendees were happy with how quick and easy check in and badge printing went for our event.

Cons

The only thing I can think of at this time is the reporting. Once I got it figured out, it worked great.

We have used Boomset for our conference for the last few years. They have been great to work with.

Pros

Team can use it and once they are trained they really like it. The team showed up to assist us and that made the use so much easier.

Cons

Confusing for new staff. We could not have the badges preprinted as there was a hard time integrating it with other software.

Love the product

Pros

Fast and easy to use. Great with Eventbrite and syncing. Quick checkins and ease of use with Hardware

Cons

Limited pre-defined print sizes for labels for badges where we had a badge that was printed smaller than the print label would allow. We had to hand cut each label.

Excellent software for large events!

Pros

Very user-friendly, fast and easy to check-in many people at once. Their dashboard is very easy to read and refresh to see current attendee check-in stats.

Cons

I do wish they were integrated with Cvent, that would be a huge help! It can be tricky to have to manual add new people from Cvent when there are many people waiting to check-in.

Boomset has greatly improved the check-in process of our guests.

Pros

Boomset has greatly improved the check-in process of our guests. It is quick and simple to create an event and upload guest lists. The QR code scan option works really well for us when we check in our guests on-site. Downloading guest lists after the event is easy to do as well, especially with the report builder feature that allows you to select what guest information you'd like in your download. Their customer service team has also been available to us at a moment's notice when we have needed help. We have up to 10,000 guests at our events, so we definitely recommend Boomset for anyone searching for a large-scale check-in option.

Cons

Guest list downloads used to include a lot of superfluous information, but the new report builder option has taken care of that.

Boomset worked very well for our needs. The app was able to give us exactly what we needed.

Reduced traffic bottleneck Reduced waste of unnecessary name tags Added professional-looking appearance

Pros

We were able to implement our use case with very little customization. Everyone was very impressed with Boomset's ability to handle large volumes of check-ins, as well as the slick appearance of the app.

Cons

Although the app itself was smooth, it took a while to set up a multiple printer configuration and we relied heavily on our own internal resources to complete this step. (Hint for those of you using multiple Brother-QL-820NWB printers: make sure the label cartridge is loaded properly into the machine and that the printer is set to the home page or the app won't "find" the printer. Very strange.)

Best event registration check-in platform

Creating easy event check in and avoiding lines. Hands-down the best event check in product I've ever used.

Pros

Boomset has the ability to wirelessly print a name badge from your iPad or iPhone in seconds. It's amazing for large events or small events and minimizes lines. The interface is super user-friendly and would recommend to anyone.

Cons

The only con of this product would be the integration to other registration platforms and manually uploading lists.

Boomset was amazing. We've used other registration software and this was by far the most intuitive.

Eliminated a registration/check-in bottleneck. Lower staff cost as the check-in process is self-service.

Pros

Speed and ease of set-up. Compatibility with Eventbrite. Reliable and accessible customer service/tech support. Extremely intuitive interface.

Cons

I wish there was an ability to receive on-site payment for walk-ins. For the walk-ins we had, we had to use a different system to receive payment and then add the conference attendee manually. A seamless paying, registering, and checking in experience would be very beneficial.

Easy to use, great customer service, and always making worthwhile updates. A true event partner!

Pros

The app is easy to share and use. The registration system is clean and well laid out, so even first time users can make sense of it. We switched from pre-printing badges to using the kiosk system and we will never go back! The lead capture works very well too!

Cons

As with all software, there's a learning curve when you first get started, but the support team is amazing and it's easy to learn quickly.