Brushfire Software


 

Brushfire is a cloud-based event management solution designed for ministries, concerts, conferences, camps and other events. It features attendee management, ticketing, trade-show management, conferences and exhibitions within a suite. Android and iOS apps available.

Brushfire features registration management module, in which users can create registration forms using customizable fields for demographic information and background check. The product also features assigned seat ticketing, which allows users to view available seats in a graphical format and select seats of their choice.

Brushfire features a mobile check-in app, which allows users to manage event check-ins by scanning barcodes using the app. The reporting functionality allows users to prepare financial and event-based reports of different types, such as attendee breakdown, seat breakdown, daily attendee count, revenue, transactions, payment methods and billing summary.

Brushfire provides online support to its customers during the business hours. The support options also include a help center knowledge base and an online community.

 

Brushfire - Customized reports
 
  • Brushfire - Customized reports
    Customized reports
  • Brushfire - Order management
    Order management
  • Brushfire - Facebook integration
    Facebook integration
  • Brushfire - Attendee data sync
    Attendee data sync
  • Brushfire - Android app
    Android app
  • Brushfire - Mobile attendee list
    Mobile attendee list
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

63 Reviews of Brushfire

Showing 1-20 of 63

 

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Cristy from Australian Christian Churches NSW
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great support and streamlined processes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Streamlined registration process, easy access to information.

Pros

The program is easily adaptable and very user friendly, they really have thought of everything!
The support team were very accessible and prompt with replies.

Cons

Having to use a payment gateway, it is an added cost and another step in the reconciliation process.

Review Source: Capterra
 

Liv from Hillsong Church

September 2017

September 2017

Next level features and service!

Ease-of-use

Functionality

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Value for Money

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Pros

Brushfire took what was many complex processes for our team and were able to simplify them into an admin/user-friendly and flexible setup. We are able to adjust and manipulate events and data as required and the web-based nature of this software makes it accessible anywhere (including your phone!). The Brushfire team are outstanding in their commitment to our organisation winning and moving forward at every stage of the process and provide continual support especially when implementing new features or developing function areas.

Review Source: Capterra
 

Stephanie from Heartfelt Ministries

May 2017

May 2017

I love using Brushfire for all of our events! They are super great to work with and very quick!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I love that the Customer Service is so fast to help! They are always willing to do whatever it takes to make our event page great!

Cons

The button for customers to print our their ticket could be a little bigger. I think that some people miss it.

Review Source: Capterra
 

David from Mississippi Assemblies of God Youth and Children
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Brushfire has made the online registration process so easy!

Ease-of-use

Functionality

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Value for Money

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It helps me with the different events I need registration. Both large and small.

Pros

They are so quick to do anything you need. They even help you understand the whole process and all they can do for you.

Cons

If I have to import the data to put into a document it is a little time consuming but that is very minor.

Review Source: Capterra
 

Robert from Hillsong Church
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Brushfire: A perfect solution to Hillsong's small to large scale event's ticketing and registrations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

I have been responsible for our large event's ticketing and registrations for a number of years as well as the technology and information areas for Hillsong Church. Two years ago, after meeting with the world's best ticketing platforms and providers and coming to the realisation that they could not support our specific requirements as a church requiring complexity and depth in our registrations, we decided to build our own software. However, we understood the gravity of the decision to develop such a system and weren't excited about the journey ahead. I was introduced to Brushfire Technology and their ticketing and registration platform. After a very short time and no upfront costs, Brushfire's solution had proven itself as the perfect solution for our needs, with their unique understanding of industry standards around software development and the nature of the church, we had found our answer. This allowed our conferences and events to move forward and our technology department concentrates on other issues.

Brushfire as a team now operates as an extension of our own events and technology departments, though their flexibility and commitment to excellence in customer service it's difficult to remember that they are a supplier and not part of our family.

I cannot recommend them highly enough.

Cons

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Review Source: Capterra
 

Rachel from FIRM (Fellowship of Israel Related Ministries)
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

I love brushfire and the people behind the software, its been a helpful tool to help me do ministry.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Pros

I like that the software has customization to it that allows you to modify things so easily and quickly. It is a great tool to bring clear communication to your attendees pre during and post an event. The report features and tracking from years past is helpful. I've used many registration softwares and brushfire has hands down always been my favorite.

Cons

The one thing that as a new user that I didn't like much was how many things you have to click on to get somewhere. And that there is a lot of ways you can get to the same thing. It was a lot before I knew how to get around.

Review Source: Capterra
 

Jessica from Send Hope International
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Customer service IT are so quick and helpful. The front end interface is simple yet effective

Ease-of-use

Functionality

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Speeds up check in process, makes data input more effective and streamlined

Pros

Scanning function for front end and sales
Flexibility to add questions and gather information desired.
Customer service is fast and very helpful

Cons

Limited integration into F1 and prior to updates caused issues on database end. Integrating payment function with registration is a struggle.

Review Source: Capterra
 

Marina from Acts 29 Connexion
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

We use Brushfire for our conferences and small events in Europe

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Support

Efficient communication, reasonable prices and friendly service

Pros

It`s very clear and user-friendly, the communication with the support team is always efficient and fast; the correlation of value and costs are extraordinary, the only one in the market. there are no other equivalent in the market as far as we see

Cons

it`s difficult to name the features we don`t like; may be we would like to see some more features for bigger international events with various means of payment

Review Source: Capterra
 

Judy from Triumph Church
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Excellent program

Ease-of-use

Functionality

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Value for Money

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Pros

It is very easy to program and easy for users that register with the program. I love all the features and ways you can customize your program.

Review Source: Capterra
 

Crisman from Redemption Ministries

May 2017

May 2017

Literally the best ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

The customer service and the price is the best! I am always able to speedy response with a clear answer!

Cons

I dont like that I had to sign up for a different payment gateway than we already had. I would rather just link my regular PayPal instead of having to use Stripe

Review Source: Capterra
 

Jan from Family Worship Center
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

It worked fine for online registration.

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Allowing us to have online registering.

Pros

What I like most that the checks came in once a month. It worked well for those that like online registering.

Cons

What I liked least about your product was that it charged a $5 transaction fee to every person and little ability to have people pay on site with cash. Not everyone can afford camps and your program made it that much harder for them

Review Source: Capterra
 

Brent from Champion Forest Baptist Church
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Awesom, easy, and perfectly suited to our needs!

Ease-of-use

Functionality

Product Quality

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We used to do ticket sales on our own or through a local company - Brushfire is so much more professional, easy, and brings results.

Pros

The system, process, and support are second to none. We sold 25,000 tickets with ease. Will never use anyone or anything else.

Cons

A small learning curve for new users, however, tech support is available and goes above and beyond.

Review Source: Capterra
 

Hannah from Gateway Church, Pink Impact
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

We love Brushfire. They feel like family.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

Customer service and adaptability are my favorite things about this software. Thank you for all you do to customize it.

Cons

Pulling reports feels confusing and hard. We had a hard time figuring out how many tickets were meal tickets versus tickets. Also, when I need data it's just hard to know which report presents it best. However, I'm not sure there is a better way. I just think it's sort of the way of the data reporting world.

Review Source: Capterra
 

Vicki from Torch of Faith Church
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Customer support responded via email very quickly and with clarity

Ease-of-use

Functionality

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Great Graphics and it is easy for those signing up for an event to do so.

Pros

User friendly for the people signing up for the event and the help in the software itself is very useful for such a complete program

Cons

Can't always find the reports we need easily and the directions to get help within the software are sometime not easy to find.

Review Source: Capterra
 

Russ from Gateway Church
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Brushfire has made managing three distinct events - very easy and very organized.

Ease-of-use

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Value

The ease of managing three distinct events with very different registration needs. Brushfire met the complex need with an easy, user-friendly solution.

Pros

The fast customer service response, the clarity, ease and logic of working within the software to design your reg and reporting needs.

Review Source: Capterra
 

Chris from Linger Conference
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Perfect solution for our needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

Immediate customer service! Every question is resolved within minutes. We love the support from Brushfire.

Review Source: Capterra
 

Tommie from West Texas And Plains
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great Value, Customer Service, and Technology. I'd highly recommend Brushfire.

Ease-of-use

Functionality

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online vs. paper/mail in registrations ... no brainer!

Pros

We love the ease and highly customizable software. It's very easy to use and post new events. The staff is very quick to respond and helpful.

Cons

Since we have two groups under the same account, the billing details can be a bit muddy. Also, the defaults reports always include all the events. It would be nice to not have to 'de-select' all the events all the time.

Review Source: Capterra
 

Justin from The Gospel Coalition Hawaii
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

I used Brushfire for a few large events that I was coordinating (conferences, seminars).

Ease-of-use

Functionality

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Great registration format for my events.

Pros

It accomplished everything that I needed it to do to get people registered as individuals, and also as larger groups with different discounts and levels of registration.

Cons

I wish I had more control over establishing groups and details about registration without going through Brushfire's support team. However, their team always emailed me back very quickly and did everything I asked.

Review Source: Capterra
 

Katrina from Southcrest Baptist Church
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

We have throughly enjoyed using Brushfire for our church events and registrations this past year.

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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This year we used it for online registration for an ongoing weekly event. It has made our book keeping easier and streamlined our paper process.

Pros

Your customer Support is my favorite thing about your company! Hands down! It has been so helpful knowing you can contact someone 24/7 to help!

Cons

Running reports can be a bit cumbersome but having great customer support to set them up for you is so helpful

Review Source: Capterra
 

Rob from Congregation Beth Simcha
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Ticketing for our events used to be a major stresser, Brushfire is the answer to relieve the stress

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support

we have the ticketing process completely taken care of and do not have to worry about it for our events that require tickets

Pros

The is all inclusive from start to finish and takes care of your ticketing needs from the beginning of the process all the way to check in

Cons

the mobile experience needs to be a little more user-friendly as well as it would be nice to be able to see what is available in the diagram you send (make the diagram dynamic).

Review Source: Capterra