About Brushfire

Brushfire is an online ticketing and registration solution that is suitable for conferences, concerts, camps, banquets, fundraisers, church events, theater productions and more.

Brushfire offers multiple registration types, assigned seat ticketing tools and customizable registration forms. The platform allows event managers to have flexibility and control over pricing, fees, advertising and communication for each event.  

Brushfire features a mobile check-in app, which allows users to manage event check-ins by scanning barcodes using the app. The reporting functionality allows users to prepare financial and event-based reports of different types, such as attendee breakdown, seat breakdown, daily attendee count, revenue, transactions, payment meth...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

108 Reviews of Brushfire

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(85)

85

4 stars

(19)

19

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 108 results

November 2019

Gary from Acts 29 Europe

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Awesome customer service that backs up a great product

Pros

Easy to setup as the Brushfire staff are always on hand to help Exactly what we need for our event planning

Cons

Any problems I have had with it, customer service have always found a good soloution.

Response from Brushfire Technology

Replied December 2019

Thanks for the kind words Gary!

December 2019

Mikel from The Life Church

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

Absolutely Incredible.

My overall experience with Brushfire is incredible. I mean, hands down their customer service is the best. Any time I need something, I send a quick email and get a response within the hour. The team takes on the problem as their own and helps me to find the most creative and best way to solve it. I also love that it's not a one-size fits all approach. The customization in form creation is amazing and the team helps in bringing the desires to life!

Pros

I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things. Oh, and the reporting feature. I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch. Nothing like it: Fast, responsive and more than helpful in troubleshooting the best way to accomplish your request.

Cons

I wish the check-in app was a little better in ease of use and for admins. It would be great as an admin to be able to use the app to see registrations, look up registrants, etc. Basically anything I can do on desktop in app form would be amazing!

Reasons for Choosing Brushfire

Overall, ease of use and check-in ability. RegFox is a little more cumbersome for volunteers and users, as well as in reporting. Brushfire gives great high level reporting and as detailed as you need it.

Response from Brushfire Technology

Replied December 2019

Mikel, thanks for the kind words! We're releasing an update to the app soon and looking to take it even further in 2020!

December 2019

Beth from Key Ministry

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Why we switched to Brushfire

The customer service has been excellent. Thank you, Johan!

Pros

The integration of registration form and payment platform was seamless.

Cons

We had to rely on someone else to set up the initial registration form, so the timing was a bit out of our hands. However, the response time has been extremely good.

Reasons for Choosing Brushfire

Price.

Response from Brushfire Technology

Replied December 2019

Beth, thank you for the kind words. Stay tuned for updates to the event setup process!

May 2017

Christina from Oasis Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

May 2017

We love Brushfire's customer service, and report features, interface isn't the easiest for customers

We used this for our women's conference in the Dolby for 3 yrs in a row and will be using it for our 4th year.

Pros

Customer Service, seat map ability, exporting reports is super easy, tracking promotional code usage

Cons

Using Promo codes isn't that easy and gets confused with access code for customers, which results in a lot of phone calls/ emails. Also it would be great if access code would take you right to which seats they actually open instead of still having to know the section and click on it after you've entered the access code.

December 2019

Scott from WesTexas New Mexico Florist Association

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

What A Great Team To Work With!!

We had been looking for something that would link to our Square account, and Brushfire exactly fit the bill for that! In addition to solving that problem, anytime I had a question or wanted our online forms to do just a little something different, the Brushfire team was willing and able to do what we needed in order to make our event a success! Great team!

Pros

I loved the fact that our attendees could go online, choose the events they were going to attend, and pay for everything right then and there! It was awesome!

Cons

I really didn't have any drawbacks to using this software!

Reasons for Choosing Brushfire

Brushfire met our needs fully.

Response from Brushfire Technology

Replied December 2019

Scott, thanks for the review!