About Clubspeed

Clubspeed system is a powerful, venue management system designed for FECs and every team. The solution allows users to manage and improve customer engagement by collecting actionable insights into their behaviors. Regardless of specific needs, the family entertainment platform helps businesses succeed.

Pricing is available on request.


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6 Reviews of Clubspeed

Average User Ratings

Overall

4.8 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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March 2021

Jessica from Speedsportz Racing Park

Company Size: 11-50 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Customer Support is Key

While the Club Speed software is user friendly, after a mildly steep learning curve for all of it's functions, their customer support is out of this world. We've been approached by other's with similar software, but I don't even listen to their pitch because I know their support couldn't be better than what we currently have.

Pros

It's very user friendly, once you get past the learning curve.

Cons

The initial set up was time consuming, as I had to enter every item, create heats, races etc. I think, for karting centers, there could be some preloaded items as most of us all use the same formats for General Public Racing, League Racing and Enduro's.

Reasons for Choosing Clubspeed

My husband had worked with CS at a prior job and also raved about their Customer Support.

March 2021

Anthony from K1 Speed Canada

Company Size: 51-200 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2021

Anthony Romeo

Pros

- All-in-one POS + Timing system is convenient and very manageable - Good customer reporting and data management

Cons

- Some features are not available in their entirety in our region of use (ie: new e-gift card platform) - Online Booking feature requires further development and advancement in order to be a complete solution

March 2021

Justin from Autobahn Indoor Speedway & Events

Verified Reviewer

Company Size: 201-500 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2021

FEC POS for all your needs

Overall, Clubspeed is been a great asset that has allowed us to grow as a company for 8 years now and continues to innovate and bring forward new technologies that aid in cutting labor and making it easier for customers to get exactly what they want.

Pros

The software is a great tool for managing your entire venue including event scheduling. Also a great tool to promote gamification of most FEC models.

Cons

Third party integrations leave a little bit to be desired but they are making strides to get better in this area.

March 2021

Robert from Raceworld Ltd

Company Size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

The best venue software around

We have been working with Clubspeed since 2014, and as with all great partnerships, two-way communication and a drive to improve are critical. With regular updates, the software continues to evolve and improve in functionality, and there are some exciting new features on the horizon. The venue management, CRM, and back-office capabilities are crucial to making this software a well-rounded product and we would recommend it to anyone.

Pros

CRM, Venue management, Back office, Online booking

Cons

I cant really think of any major cons, and if we have ever had any major problems we have worked together to come up with a solution

Reasons for Switching to Clubspeed

We wanted more functionality

March 2021

Andrew from RPM

Company Size: 201-500 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

Clubspeed For Years

Pros

Reliable software that bridges the financial and operational data that we need to run our business day to day. Team is constantly iterating on new features and support is top notch.

Cons

Backend can have a bit of a learning curve and due for a facelift, but know it’s all in the pipeline for the CS Team. They’re great.

April 2021

Mark from Team-1 Karting Iowa, Inc.

Company Size: 11-50 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

User Review

Outstanding service

Pros

Always improving and open to suggestions

Cons

No complaints currently. We did have a few slight issues at the beginning with online reservations. Everything was corrected immediately.

Reasons for Choosing Clubspeed

Service and Value