Cvent Event Management Software


 

Cvent Event Management is a cloud-based solution that helps midsize organizations and enterprises with venue sourcing, online event registration, budget management and payment processing. The solution enables event planners to track the attendance of multiple events and capture relevant data.

Cvent Event Management enables event managers to create event calendars where attendees can view upcoming events as well as sync them with their calendars. The solution provides budget management capabilities that track funds across multiple events, calculate each meeting spend and overall variable costs.

Cvent Event Management has a reporting feature, which offers built-in reports and also allows users to create customized reports. The data from all reports can also be exported. Other features offered by the tool include custom event websites, contact management, mobile websites and social sharing. Cvent offers integration with other third-party applications, which include Salesforce, Concur, Marketo and Eloqua.

 

Cvent Event Management - Budget summary
 
  • Cvent Event Management - Budget summary
    Budget summary
Supported Operating System(s):
Web browser (OS agnostic)

228 Reviews of Cvent Event Management

 

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Software Advice Reviews (2)
More Reviews (226)

Showing 1-2 of 2

Monica Acon from Education
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Full of features and added fees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Cvent has great functionality. It registers and checks in event attendees, it is tech friendly with QR codes to register people. It manages the financial transactions, helps with seating charts and is very effective for really large events.

Cons

It is pretty expensive and the initial quote always ends up exceeding value. The customer service is not very reliable, i never get straight answers because it has to do with an added fee to reburse registrants or an added fee for analytic functionality.

Review Source
 
 

Tracy from National Forum to Accelerate Middle-Grades Reform
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great Product for Looking up Venues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a great program that we have been using for 5 years and will hopefully continue to work with them in years to come. We are even looking into using their event app for our next big conference.

Pros

We do a lot of meetings throughout the year, and Cvent is the quickest way that we hear back from hotels. I usually can get a response from all the hotels within a week. I also like to use Cvent for Event Registration. It is a great program to keep track of attendees.

Cons

The only problem is that when creating your Event Registration there is not a lot of flexibility for sub questions that need to be answered when attendees are registering.

Review Source
 
 
 
Showing 1-20 of 226

Cynthia from Gulf Publishing
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

My experience with Cvent has been very positive and easy to navigate. The Cvent community is helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Organization and functionality

Pros

Some of the pros with using Cvent are its multi-functionality, ease of use, and the choice of express or standard registration. Being able to find answers in the Cvent community or put in a ticket without much effort helps accelerate customer service.

Cons

One of the cons would be that I didn't have control over our plan until recently and some things are not included that would be helpful going forward. Looking forward to plan renewal so that we can revisit our needs.

Review Source: Capterra
 

Yessica from Barceló Santo Domingo

February 2018

February 2018

Useful and a great tool for event planners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Event planners requested proposal with detailed information, and this is easier

Pros

Great software for detailed info about your venue , this helps event planner to know more about you company before request a proposal. The proposal format is very easy to use.

Cons

So many steps and features, it may be confusing at first. You have to practice several times to get familiar with this software.

Review Source: Capterra
 

Amanda from Omega World Travel
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2018

February 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integrations, updates instantly, easy for audience to use, easy to keep track of, high customer satisfaction

Cons

Lack of design functions, doesn't have too many features on changing the color scheme/ design, all standard and solid colors

Review Source: Capterra
 


February 2018

February 2018

Works well for basic event registration - but customization can be difficult

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

It's easy to set up events and customer support is very responsive (although I do wish the online documentation was a little more complete).

Cons

It's difficult to customize the design or URLs of your event website/registration pages, which makes for a less than optimal experience for users and for tracking. There are a lot of reporting options, though I do wish I could get more granular - for example, I'm unable to see the last field a potential registrant filled in on a form.

Review Source: Capterra
 

Mike from Contract Consultant.

February 2018

February 2018

Great Software for managing your events

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The bulk of our events were standardized repeating training sessions. Cvent allowed us to set these up in a way that we could easily create a new event based off a previous event. This was a very quick process and drastically cut down on the time spent on these tasks

Cons

With Cvent being such a robust piece of software, there is a bit of a learning curve to it. While the company I was working with did not purchase any training, we did have a dedicated contact at Cvent to help us with issues. It would have been nice if there were some tutorials available to us.

Review Source: Capterra
 

Patrick from Smith College
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2018

February 2018

Robust event manager tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Create and manage your registration site and have control over registrant information,. Print name badges, manager hotel and concurrent events. It integrates with Sales force. Alos has feature t mange billing. Good support. Good reporting options

Cons

Cost, it is expensive and you'll lily pay more than you're quoted . It is is also so robust that you can get lost trying to use all the features. Html coding for emails could be better.

Review Source: Capterra
 

Jillian from RIEGL USA

February 2018

February 2018

Cvent has made event management on our side easier from start to finish

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

Event management, ease of use, lack of headache

Pros

I like that the new updates have made using the software highly intuitive and walks you through the process step by step. It's very simple to work and manage events now.

Cons

The cost can be prohibitive to smaller businesses so that is something to be mindful of but if you're running a lot of events, the price is worth it.

Review Source: Capterra
 

Mackenzie from Administrative Office of the Courts
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Cvent is a great event management system. It keeps me organized and on top of my events!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how everything for my event is located in one place, on one website. Cvent helps me manage events on a daily basis.

Cons

I think Cvent is doing a lot of work to make their software more user-friendly. I do not like that features available in Express Registration are not available in Standard Registration, but I think Cvent is currently working to fix that.

Review Source: Capterra
 

Dana from Ameritox

February 2018

February 2018

Cvent is the perfect resource for event management professionals

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

I really like being able to set search criteria for the venue sourcing and meeting management option .

Cons

I have no complaints to speak of but I do think using the mobile version of the website of could have a bit more intuative.

Review Source: Capterra
 

MARSHA from OSA
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

So far so good. There are a lot of steps when setting up an event registration.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support
Pros

I love that I can call customer service as many times as I need it. In the past 3 months, I called at least 10 times.

Cons

So many steps to set up registration. As a newbie, it's been a challenge to make sure to hit all the steps. It feels like there is at least 50 steps to take before I can even test it.

Review Source: Capterra
 

Malleri from Gore & Associates

January 2018

January 2018

Cvent has helped to automate many aspects of my events, freeing up time to think strategically.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's custom built by us, for us, to suit the needs of our organization. As we change, we can change the tools settings to better fit our needs

Cons

It's great that Cvent updates the tool often, but sometimes it's difficult to keep up with all the changes and also keep our team trained on how the changes will affect them.

Review Source: Capterra
 

Alyssa from UT Austin

January 2018

January 2018

Amazing customer support, top of the line tech

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cvent is a great platform if you have a wide range of events because it can handle the simplest meeting with ease or large scale, complex conferences.

Cons

It is very pricey and a lot of the features are add-ons, like the premium check in software, mobile apps, abstract management, etc.

Review Source: Capterra
 


January 2018

January 2018

getting better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

all in one solution. we had a major crash during event that was caused by several vendors not cooperating with each other. we've eliminated several extra vendors and hope this year goes much more smoothly

Pros

all event needs in one place. hardware and software are fully integrated. a lot of little details about event management have been built in

Cons

needs UX overhaul. api needs to be rewritten. just more around the cms. needs to open up backend to integrate to other CMSs

Review Source: Capterra
 


January 2018

January 2018

Detailed and pro event management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Overview, details, and more overview. Great software for Event Planners!

Pros

I love Cvent's sense for details and what an Event Planner really needs while keeping track of trillion things while planning an event.

Cons

The price is only ok if you are only ok if you are a well-sized business. Their pricing is not for independent Event Planners, unfortunately.

Review Source: Capterra
 

Rebecca from Transplace
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Cvent | Spreadsheets no more!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the high-functionality of this product. I basically can get it to do anything I want from my website, custom emails and the new reporting structure.

Cons

I don't love where everything is located within Cvent, sometimes it doesn't always make sense and can be hard to find.

Review Source: Capterra
 

Cindy from Encompass Health
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

January 2018

January 2018

Impressive Software and Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
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Streamlined event management, supplier networking, event app software, and event surveys

Pros

Cvent has allowed our company to take our event management process from a manual, spreadsheet-driven one to one that is largely automated and seamless. Their products are truly built on customer feedback, and their customer service is stellar. This software is highly recommended.

Cons

The system could use an update to better accommodate roommate pairing and reporting to host hotels. Otherwise, the software has proven to suit our needs well.

Review Source: Capterra
 


December 2017

December 2017

Outstanding event creation and management system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

RFP management and event management

Pros

The event management part of Cvent is top notch. Not much else comes close (and we have looked - see below). The supplier network is a feature that lets us produce, send, and manage RFPs for venues efficiently. We use the emarketing tool to do all of our communications to members.

Cons

The only con is membership management. Their solution means a lot of manual updating for us. Our organization is a non profit with institutions as our members. The Cvent membership management is geared more toward individuals being members (not institutions).

Review Source: Capterra
 

William from Disciple Makers
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

I plan and build event registrations for a non-profit using Cvent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cvent has a lot of flexibility. So far I've seen that whatever you want to do...it can be done. This is a huge advantage to their platform. I have also noticed that security is a high priority for them, and they go to great lengths to protect the identities and card information for anyone who registers using their software.

Cons

I switched over from RegOnline after Cvent bought them out. While Cvent can do a lot, it seem that it's not a huge upgrade from RegOnline, yet now we are paying more money for the same service.

Another thing to note is RegOnline had a visual refresh in the last 2 years that was great! When I switched over to Cvent, it felt as if I was going back in time. Much of the header text, buttons and progress bars in the registration feel like they were recycled from the early 2000's. I hope Cvent invests some time to change the visuals of their software.

Review Source: Capterra
 


December 2017

December 2017

Event mgmt heaven!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is simple to build event breakouts and easily track attendee count. The venue selection feature helps me efficiently research locations without manually sending emails to hotel sales managers.

Cons

Building the landing pages were a bit difficult. I would also really benefit if this platform integrated with Hubspot or any other Marketing Automation platform.

Review Source: Capterra
 


December 2017

December 2017

This event platform has everything you need!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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We are now able to have attendees check in to sessions. I really like the RFP tool also. There are just so many things we can do with Cvent that we could not do with RegOnline.

Pros

I really like all the tools and features. It's allowed us to create registration pages for our event in so many ways.

Cons

Since there are so many tools and features, it can be a bit daunting to learn it all. But the customer support team is always there to assist.

Review Source: Capterra
 
 
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