Ratings & Reviews

Overall Rating

4.45 / 5 (602)

4.56 / 5 (170)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 28, 2020

February 25, 2020

Pros/Cons

  • Pros

  • I love that we are able to customize so much within Cvent. Flex has been a great upgrade as well. The ease and functionality of this tool helps keep my work load time efficient.

  • I love the new website builder in Flex. It's so easy and fun to use! The reporting abilities are a life saver too.

  • Cons

  • I wish CrowdCompass was a bit more customizable, but overall its still a fantastic product.

  • Some of the updates can be a bit confusing because they just pop up out of no where so you're not totally sure when things change. The tracking can get a bit wonky but overall it's a good system

  • Pros

  • The software is very user friendly. It is so convenient to have all the information we need for our events in one program.

  • I love that the software is live so I can make changes on line in front of the customer, while on the phone with them and they can sit right away in front of their own screen.

  • Cons

  • Once in a while it is slow to respond - but customer support is always available for any questions and fixes problem instantly.

  • The only issue I have at the moment is that the mobile app is not as easy to work on the go. I do love having the mobile app, but I wish it was easier to send and edit the email templates.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots