Cvent Event Management vs Summit Event Manager

RATING:

4.5

(928)

Cvent Event Management has 928 reviews and a rating of 4.45 / 5 stars vs Summit Event Manager which has 15 reviews and a rating of 4.8 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (928)
4.8 (15)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
N/A
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
N/A
Last Review Written
March 27, 2024
November 29, 2013
Pros/Cons
  • Pros

  • This software is great because I can submit proposals and save information that I repeatedly enter for multiple proposals.
  • The ability to use different search criteria and the number of destination represented is outstanding.
  • Cons

  • The only downside I see currently is the cost. It is a little more expensive than as a team we would prefer, but you get what you pay for.
  • The convoluted process to do many tasks within the platform is frustrating for everyone (literally everyone) in our organization who has used it for the past six years.
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  • Pros

  • Data input facilatied with ease and great use of auto -fill of fields. Importation of data from external sources a great benefit.
  • The Technical Knowledge of John and his team are fantastic and their personal level of service is a real asset.
  • Cons

  • Misses some features, but MIE will always try to provide what is missing, and the new software, which I haven't got as yet, addresses the issues.
  • Have very occassionally had problems with data files when we have lost power or something like that and the file hasn't been shut down properly.
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Pricing Range
$
$
$
$
$
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2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos