Event Booking Engines

RATING:

4.8

(16)

About Event Booking Engines

Event Booking Engines is a cloud-based software platform designed to help Venues, Hotels, Caterers, Restaurants and Hospitality Groups manage their events, calendar, tasks, proposals, contracts, payments, lead transfer and event ticketing. Key features include lead and customer management, online signature capture, calendar integration, messaging, user permissions and room scheduling. Teams using Event Booking Engines can send custom proposals, log events, sign contracts, receive online payment and schedule vendors/staff for various events. Our platform provides numerous website plug-ins such as the client portal, tour requests, lead forms and more, which can be integrated with customer websites, optimizing the web visitor and customer experience. Additionally, users c...

Event Booking Engines Pricing

Contact Event Booking Engines for pricing details.

Starting price: 

$130.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Event Booking Engines Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Event Booking Engines

1 - 5 of 16 Reviews

Anonymous

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Lots to learn about the software but it so far has been a good place to keep all our events tracked.

PROS

Master calendar, client and event tracking, sending contracts to be signed rather than having to pay for a separate service. Good, responsive tech support by phone or email--my many questions are quickly answered. Some good customization and integration options.

CONS

Payments and invoicing are still not super clear to me. The flow of booking events is not as user-friendly as I'd like.

Vendor Response

Thank you for your review/feedback on our company and product, greatly appreciated! We recently rolled out the Event Wizard with Autopilot which should greatly improve your ease of Event Booking and drastically reduce the time it takes as well. We are always open to continued discussion and based on your specific comments/needs/requests, providing additional enhancements in all areas of our product.

Replied January 2018

Lawrence

Events Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Event Booking Engines is AMAZING

My organization updated from an ancient program used many years ago. This software has helped us with reports and organizing our daily client interactions. I cannot say this enough...support is outstanding!!

PROS

This program makes organizing event leads, calendar, payments, contracts, invoices so easy!! EBE is super user friendly. They have an amazing support staff. Very quick response time. Setting up the system is easy. I will even email a question to support sometimes and they will send me a video tutorial answering my question. I cannot say enough good things about EBE!!!

CONS

To be very honest....NOTHING...I have no cons for the software!

Reasons for switching to Event Booking Engines

Because it was time to update our system where payments, contracts, proposals, leads could all be managed from one software!!

Vendor Response

Thank you Lawrence, we greatly appreciate your review/feedback on our company and product! We always enjoy working with you and your comments are very helpful to us. We are very happy to hear that our product provides the key features you need to effectively manage and run your venue business! And we remain committed to continually rolling out new features to make our platform even better.

Replied February 2021

Kirby

Events Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Terrific support and excellent software

Very positive. The staff is good at figuring out what you want and helping you accomplish it. And they are constantly upgrading the software.

PROS

Total functionality - can do almost anything you need for customer and event management. And the support is phenomenal! Ask a question and get your answer and followup almost immediately.

CONS

A little bit complex, but that's due to the incredibly full functionality.

Vendor Response

Thank you Kirby, we greatly appreciate your review/feedback on our company and product! We also greatly enjoy working with you and your team and remain totally committed to continued improvement and upgrades to ease of use and product feature set.

Replied March 2019

Michelle

Government Administration, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Has all the functionality we need and more at a fraction of the cost

Our organization has struggled with horrendously outdated practices and procedures for using our many, large publicly-owned venues. the EBE team was familiar with our types of issues, and was incredibly responsive to all our questions, as well as providing extensive, personalized immediate consultation throughout the configuration, testing, and launch process.

PROS

Cloud-based system with public-facing calendar views, detailed booking life-cycle tracking, customizable templates/forms for proposals, contracts, images, and an array of attachments. The customization process was extremely well-supported, with special functionality added for our specific needs. The company stands behind this product, answers every question as soon as possible, and worked with us directly, day and night, whenever there were questions. They really stood behind the system in order to make it great for us.

CONS

lack of high-strength password protection on the client portal led our IT security to limit our use; but every other feature that was deficient or lacking for us was reviewed and added to the system! Amazing! Staff are experiencing a learning curve, but they have never used a booking software system before, and all things considered, is not as complicated as many of the competitors we reviewed.

Reason for choosing Event Booking Engines

Most systems too much for what we need and too expensive based on billing model - a great deal of our venues are given to the public for free, so volume or #of events-based pricing model can't work for us. several other products could not give us public-facing calendar that we didn't have to customize or pay additional plug-ins for. The EBE team worked with our specific situation every step of the way, and still is.

Reasons for switching to Event Booking Engines

Old system had no web interface, no public-facing calendar, was extremely expensive. a 2-year, very expensive upgrade process yielded an incomplete, unsupported system that staff was not willing or able to use. There was next to no client IT support, no configuration support, and charges were unreasonable.

Vendor Response

Thank you Michelle, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us and we are very happy and honored to provide the critical application functionality you need to successfully manage and run your 7 venue locations on a daily basis. We greatly enjoy working with you and your team and will continue to do whatever is necessary to provide very strong platform value to you, your team, your veterans and all of your other clients.

Replied September 2023

Aimee

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

The hardest working dollars spent!

My previous software focused on scheduling dates and invoicing. Event Booking Engines created a positive client impression and has a focus on an Event and all tasks and information associated with it. Creating a "portal" through our web page for each client with unique log-in reduces client interaction and time needs as many aspects are updated in their account.

PROS

I depend on this software daily as it encompasses so much of my business needs as a Wedding Venue Owner. The features I use most are the e-signature capability, accounting payments and auto receipts and reminders for my clients/couples. Event Booking Engines takes our professionalism to a new level and is impressive to our existing and prospective clients when we present a proposal, add custom uploaded documents or photographs of the clients and or our logo or site photos. I can't think of any customer service in any aspect of business that has been more prompt and thorough for any questions I may need help on. [SENSITIVE CONTENT HIDDEN] has worked closely with our Web design team for widgets and know how as well as our SEO manager for specialty requests. I am going on 2 years of subscription and view Event Booking Engines as a part time employee. Being in the business of Weddings and long time commitments, I will be "engaged" with this company as long as we are in business.

CONS

I do have difficulty finding "notes" on clients and events at a glance.

Reason for choosing Event Booking Engines

I choose Event Booking Engines over other products, because I was able to have a one on one presentation of what the product was, features, and ease of use. Access to a live person always and every time makes the software use superior.

Reasons for switching to Event Booking Engines

Current company was going out of business.

Vendor Response

Thank you Aimee, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us and we are very happy and honored to provide critical application functionality you need to successfully manage and run your venue business on a daily basis. We do provide quick access to notes, contact and email history directly from the Event Edit and Booking Page and several other pages in our system. I have sent you an email with video explaining those and exactly how to access them.

Replied February 2021