Event Essentials Software

Great tool with full customization and personalized customer support!

Working with Event Essentials has been great! They have been very responsive to our needs and generally implement our change requests within a few days.

Pros

I really appreciate the ability to customize the tool's user interface and features to meet our business needs.

Cons

The software doesn't currently allow us to approve several vendors at once. But, to be fair, we haven't requested this ability. I'm willing to bet they will be able to add this feature once we request it.

Salmon Day's

Pros

I could pull details for every transaction for tracking on my own. It is fairly user friendly system.

Cons

Would like the site to have more reporting metrics

Event Essentials has been good to us!

Pros

They have been able to customize our registration forms in a way that other big competitor companies cannot. And CSR is kind and accommodating -- and goes the extra mile to help us!

Cons

Just wish they had an app for event check-in. But the web browser has been suffice.

Perfectly Personalized

EE has automated our vendor application process while still allowing us to personalize and approve each application. I used to bring applications into a spreadsheet, prepare individual invoices, and keep a record of payment in the credit card processor account as well as the spreadsheet. Now, everything is integrated. I can customize a response and hit "approve", and the vendor receives an email with a payment link. We were also able to set up a payment plan which was super helpful.

Pros

We are able to keep all of our event information in one place, personalized to exactly fit our needs. It is a relief to know that when our event opens, we'll have everything at our fingertips, accessible to everyone on our team. The EE programmers patiently worked with us to tweak every last form, field and font to our satisfaction. Our EE pages match our web site exactly, looking professional and easy to use.

Cons

Everything is working as we expected and I haven't found anything disappointing.

Event Essentials is great for small businesses

I have really enjoyed working with Event Essentials. They have taken the time to get to know our needs and modified their based products to develop a custom solution that meets our needs. They are

Pros

The main thing I love about this product is how it can be, and has been, customized to meet our needs.

I love the ability to automatically have vendor bios (business name, contact information, description of services and products, and a photo) to be automatically posted to a web page once we approve the vendor.

I really like the easy to use interface to view and manage vendors. I can quickly find vendors, view their status, make changes and approve or reject them.

Our vendors love the "Returning Exhibitor" feature that allows the vendor to submit an application using most of the data they entered on their prior application. This saves them a lot of time.

Cons

The system does not (currently) allow vendors to make changes to content. This requires us to make changes on their behalf. Fortunately, this is not difficult to do.

Helpful and instrumental in growing our events!

The owner is helpful with marketing ideas and he is there at our events to help with the process.

Pros

On line ticketing was easy to track. Very responsive.

Cons

Can't think of any.

The Kings of ticketing!

Our overall experience with Event Essentials has been fantastic. Customer support is incredible. staff go above and beyond for us and all of our needs.

Pros

The ease of use is what I liked the most.

Cons

No complaints here. Event Essentials has been key to our success.

Easy to Use

Pros

Event Essentials was easy to use. Setting it up was quick and easy too.

Cons

I have no complaints about Event Essentials.

Easy and seamless

They understand how to create a great experience at point of check in.

Pros

For a volunteer organization, the software program was easy to understand and gave us up to date and pertinent data. The check in process with bar codes is fast and efficient.

Cons

There is nothing I can think of at this time.

Old Boney Mtn Hot Summer Night Festival

Event Essentials ticket tracking helped us keep very accurate accounting records, especially as this event is our main fundraiser. Their scanners at main point of entry worked perfectly. The system also performs refunds quickly, which pleases attendees and promotes our good reputation.

Pros

Easy to use for attendees to buy tickets. Sponsors of event could be added minute by minute.

Cons

Can't think of a thing I would criticize. Sorry.

The Blue and the Gray - Civil War Reenactment

Event Essentials helped us analyze past customer purchases, both at the gate and on line and help us design a completely new ticket package. It definitely gave the customer more choices and allowed us to upsell our offerings. Our contacts were knowledgeable and got back to us quickly on ticket issues and quickly came up with solutions. For this past year, they were definitely worth the money. Lyle Pennington Rotary Club of Moorpark Marketing Chair - The Blue and the Gray

Pros

It gives us excellent summary data to do planning going forward.

Cons

I am not aware of any issues. Our Secretary may have some different input.

Wish we discovered EE sooner!

Tucson Meet Yourself is a Multi Cultural festival that attacks over 120,000 people over the span on 3 days. We host over 60 different food vendors, 160 performers, & 700 volunteers. Event Essentials fits our needs and allows us to use 1 software for multiple components of our sign up/managing needs.Rep is wonderful to work with! I would highly suggest Event Essentials.

Pros

We love how Event Essentials has created a software that is customizable to our specific needs. They are prompt to address the issues that may arise or adjust things that we need changed.

Cons

I can hardly think of any cons. Hopefully this business can grow and expand. I think it would be wonderful for a representative to visit/physically interact each organizations within Event Essentials to completely understand and have a good grasp of what we do.

Small Agricultural Fair Application

In my opinion I don't know if we could have found a better company to take from knowing little to nothing about event software through to the development of our unique application, implementation, and use.

Pros

EE offered a suite of products to help us better manage our country.
The start-cost were fair and reasonable. They leased the required hardware which allowed us to not have to make a large capital investment while learning and trialing the benefits of the product.
EE modified the software to fit our needs. They made almost instant changes when requested.
Provided us with ended suggestions and advice about the implementation of the process.

Cons

I cannot think of any problems with the way the software performed.

Simi Valley Days

We have used them for years and being able to track our numbers is giving us a better feel for how our event is doing.

Pros

Customization that is offered for us and the ability to track our numbers

Cons

Trouble with the hot spot and connectivity

It has been a pleasure to work with Event Essentials. They've made our festival management so easy!

It's very easy to use and it integrates well into our current website. Managing festivals used to be a pain. Now, it's a breeze. No more trying to keep track of a bunch of data in different spreadsheets. The Event Essentials dashboard makes it easy to get a quick view of approved vendors, ticket sales and sponsors. And, everything is very automated. When we approve a vendor they are automatically sent an email that provides them with the link to submit a payment. I did my homework before selecting Event Essentials and it paid off! I truly think they are the best value when it comes to event management software!

Pros

It was very easy to get this product customized and integrated into our current website! The Event Essentials team was very responsive any time we had and requested changes that they needed to make. I am very pleased at how much easier it has become to manage our festivals, including reviewing and approving exhibitors, receive payments and selling ticket online. I also love their exhibitor profile feature that allows each exhibitor to have their own bio page. Best of all, their prices were very competitive.

Cons

The only downside that comes to mind is that they are located on the West Coast and we are on the East Coast. Regardless, they have been very responsive and I am amazes at how quickly they respond to any change requests.

The platform is easy to use. It has a lot more features than one at first realizes.

Pros

the customer service is very professional and kind; Customer rep was super helpful at a moment of crisis in our organization.
the customizable forms are great. The interface the public sees resembles our website graphics.

Cons

have to wait for centralized staff to do changes --takes more days sometimes than we needed
once you are in a doc reviewing an application there is no easy way to proceed to the next one -have to go back to the full menu

More than software or event management - Event Essentials is T R A N S F O R M A T I O N A L

Pros

The whole package; yes it started with my organization needing help with a fairly large venue festival; it needed updating and modernizing. Event essentials came in, took charge, proposed among other things a ticket eFulfillment solution and and auction manager -This festival has never run so smoothly! There used to be lines 6 and 7 blocks long of disgruntled festoival goers waiting to be admitted into the venue. The lines are down to a few people deep, remarkable. So much easier than the way we used to do things.

Cons

Well frankly it is alot of new technology to learn and its alot to grasp for some of the staff; we had alot of inertia as to how things were supposed to be run, way of doing things and it is now almost 180 degrees different; but the lines are shorter, people leave happier, security has an easier job because the new ticket system kept the bad guys out!

Amazed with all of the features Event Essentials provides.

Pros

Adaptability, capability, and proficiency. Event Essentials is so patient yet proficient with changes our organization continues to make that is modified to exactly what is useful to us. They are able to tweak the program to our needs...opposed to wokring with a program that we need to adapt to with many functions that aren't necessary. The best software progam we have ever used especially for our growing festival! Highly recommended!

Perfect! This system is indispensable!

Increased speed, efficiency and accountability at check-in. Happy customers!

Pros

Speed, efficiency and accountability at check-in. No long unmanageable lines! This software aids us in growing our event at a greater pace. Cust support representative was there two hours prior to our event training our team. And, was there for us all evening. What a Pro!

Cons

I honestly don't have any Cons to share. Make sure you have an adequate wireless signal.

Event Essentials program is reliable and easy to work with.

Pros

Breakdown information for events are understandable and easy to read. (Even for me) I was able to login at anytime to see my up to date sales.