--- title: "EventHub Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of EventHub. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if EventHub is a good fit for you!" source_url: "https://www.softwareadvice.com/event-management/event-hub-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Event Management Software](https://www.softwareadvice.com/event-management/) / [EventHub](https://www.softwareadvice.com/product/74463-EventHub/) / EventHub Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/74463-EventHub/) Reviews # EventHub User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 35 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 28 reviews (80%) - 4 stars: 7 reviews (20%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## EventHub customer reviews Showing reviews 1-25 of 35 (page 1). ### Great Software to help Lighten your Load! - Overall rating: 5/5 - Reviewer: Dawn V. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered The expo for our race was handled through Excel Spreadsheets, by a volunteer, it worked but not efficiently - this software has been amazing so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of transition from no software to this system. Training was very clear and available whenever I need it. #### Cons So far - I am happy with the software - no complaints. --- ### Great customer service with adaptability - Overall rating: 5/5 - Reviewer: Kelly D. - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Events locker has a very clean and modern look that is easy to use on the front and back end. The customer service was excellent. Although there were some missing features when we first started using Events Locker, we made our requests known and the development team worked to add features that made the tool easier or more useful for us. The live map was especially useful for our organization, saving us time and resources along with creating transparency with our exhibitors. #### Cons Our event is not in an as forward technology market creating it difficult for exhibitors to use the document upload feature. #### Vendor response Hi Kelly! Thanks so much for the review! Our development team is working hard to improve and build out the exhibitor document manager, keep an eye out for news on this coming soon! Thanks! Replied May 2019 --- ### Pretty Good! - Overall rating: 4/5 - Reviewer: Maggie P. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I really liked that you can keep all of your information in one place. It's easily accessible and the filters are really helpful. #### Cons Many of our vendors were very lost with the terms and conditions and the whole documents process. I also wish there was a way to maybe put your vendors in folders. For example, a sponsor folder or a discounted price folder. #### Vendor response Hi Maggie! Thanks so much for your review! We think that tagging your orders with custom tags may be helpful for you! Here is the link to our help center article on how to apply order tags. https://help.eventhub.net/hc/en-us/articles/360022146614-Apply-Tags-to-Orders? This feature is totally customizable and we encourage you to add a "discounted price" tag to easily filter your view. We have some great news about the exhibitor document manager! Our development team is working hard on streamlining and improving the documents manager, keep your eye out for news on this soon! If you have any questions feel free to reach out to our customer success team at help@eventhub.net. Thanks! Replied May 2019 --- ### Trade Show Management made EASY - Overall rating: 5/5 - Reviewer: Jill I. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent customer service, no hard sell. These folks have walked all aspects of this industry and put that experience into this program. They contribute their expertise back to the industry and provide great service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive process is easy to build your own event and booth layouts - easy grab and drop floor plan build and adjustments on the fly. Connected to other vendors to help sell the event. Clean and clear vendor portal management. Reduces workload of vendor requirements and follow up. #### Cons Some of the integrations were not applicable, but they don't impact - just not needed. Shopping cart options for partial payment would be optimal. #### Reasons for choosing EventHub For all the same reasons we switched. EventRebel is not bad - but Eventhub is just so much better. #### Reasons for switching to EventHub Better customer interface, low cost floor plan build PLUS ability to adjust booth size ad placement without additional cost. Very custom and intuitive. --- ### Valleyfest use of Event Hub - Overall rating: 5/5 - Reviewer: Pat L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Event Hub made our festival registration easier and everything I needed was available to me at one place. Overall it has been a wonderful experience and look forward to using again this year. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This product is easy to use and the support was fabulous. We had great training from [SENSITIVE CONTENT HIDDEN], and the training videos and all our questions were answered in a timely manner. #### Cons Nothing really. They are always improving the product which makes my job easier. If we did have an issue, they always had a suggestion for us to solve that problem. --- ### One stop shop for events - Overall rating: 5/5 - Reviewer: Gigi G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love eventhub! So many different events around you, free of charge or paying, and it is the easiest when it comes confirming the event, getting your tickets, getting reminders, and adding it to your calendar in second! Many of the events I participate in the community I find them through eventhub. It is amazing how much information they provide that I cannot find through other websites or going straight to each different venue to see what they offer. #### Cons I love everything about it, what offers, and cannot wait to see what other events I can attend in the future! --- ### Expo Savior - Overall rating: 5/5 - Reviewer: Joe C. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love working with [SENSITIVE CONTENT HIDDEN] and the whole team. Looking forward to continue working with them and having our events grow! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how everything is streamlined and only a click away. I am able to manage multiple vendors with only a few clicks, rather than sending hundreds of emails. #### Cons That I didn't start using it sooner. --- ### Michigan State Fair -- Novi Pet Expo - Overall rating: 5/5 - Reviewer: Jacquelyn M. - Verified reviewer: Yes - Industry: Events Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer service is amazing, and the system is very user friendly! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that everything is in one place, keeps track of all the papers to eliminate a lot of waste. Requires vendors to turn everything in at once and or before they come to the event. #### Cons I wish the sponsor logos were movable so we don't have to reload all of them to have them in order. I wish the gallery, we could upload more than one photo at a time. #### Reasons for choosing EventHub Price and ease of use! --- ### Eventslocker Review - Overall rating: 4/5 - Reviewer: Troy W. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of booking as event producer makes it organized and simple. Pulling reports is also very easy. #### Cons It has sparked confusion on signing up when sent to prospective buyers. #### Vendor response Hi Troy! Thanks so much for your review! To help with the confusion on the exhibitor/ sponsor end, please feel free to point them toward our help center or customer success team at help@eventhub.net. We're always happy to field those questions for you! Thanks! Replied May 2019 --- ### Event Hub Review - Overall rating: 5/5 - Reviewer: Joe K. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It makes it much easier on my end to organize and keep track of all the vendors. Getting them to pay on Event Hub is much easier than requesting checks or manual orders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Interactive Map east of use Payment is Easy Much more organized than paper usage #### Cons Document Manager can be a bit confusing until you get the hang of it Some vendors are unfamiliar with the site and can be confused on how to use it --- ### TWM Expo - Overall rating: 5/5 - Reviewer: tiffany r. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered I am using Event Hub for my first marathon expo. I have great expectations and I love what I have seen thus far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use and very friendly customer support #### Cons Was not told about a charge on a map but it was taken care of. --- ### EventsLocker simplifies and shortens the sponsorship pitch process and timeframe. - Overall rating: 5/5 - Reviewer: Dan K. - Verified reviewer: Yes - Product usage: Used weekly for less than 6 months - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros EventsLocker simplifies and shortens the sponsorship pitch process and timeframe. While working with the California Wine Festival Series of events, it made it easier on potential and current sponsors to quickly measure the different options in a modern UI. #### Cons No major cons yet. Perhaps the only challenge is that the platform may be new to traditional users who want to receive a lengthy traditional attached proposal. --- ### Event hub that has great opportunity - Overall rating: 5/5 - Reviewer: Jeany N. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered It is a highly commendable platform that is constantly evolving with very supportive customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It gives clear and concise information that could enable an organization to have a higher chance to connect to other vendors to help sell the event. #### Cons Some features are new and tend to be overlooked but if we have some questions their customer service is responsive within minutes. --- ### Very Impressed - Overall rating: 5/5 - Reviewer: Bubbie S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am extremely impressed with the customer service. On the couple occasions that I had questions, the response time was within minutes to hours. They followed up to make sure that the instructions they gave me were helpful. Beyond that Eventhub actually reaches out to us to let us know about new features as they are added, and just to check in and offer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is pretty intuitive and Eventhub has thought of everything to make the experience easier. The ability to sort vendors by pretty much any way I need to. I can also send personalized messages through the hub, targeting specific groups such as the ones who still need to pay, or the ones that haven't completed the process. I can also send a group message regarding the event space that will be personalized to each vendor. #### Cons I can't think of anything. We wanted to be able to export the information into a spreadsheet, and the next thing you know, Eventhub added that feature. #### Reasons for choosing EventHub I can't remember what other products we considered, but we went with Eventhub because they offered the most features that we could use at the most competitive price. As a non-profit, price is always a consideration, but we also have an awesome product, and have had exceptional customer service as well. --- ### Great Option for Vendor Reg - Overall rating: 4/5 - Reviewer: Jennifer T. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Support staff is phenomenal. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros This software is very easy to learn and the staff is incredible. #### Cons The software still has a few upgrades that need to be made in order to compare to the "big boys" for large trade shows. #### Vendor response Hi Jennifer! Thanks so much for the review! Our development team is working hard to improve and build out more features! If you have any ideas for specific features you would like to see please feel free to reach out at any time. Thanks! Replied May 2019 --- ### Event Hub - Overall rating: 5/5 - Reviewer: Carol R. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is the second year using this product and I am happy with it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software has helped this office of one streamline vendor registration and payment. It is easy for most vendors to use and I can choose to accept payment by check or credit card, and change to credit card only at any time. Customer support is awesome. #### Cons It has more options than I need and the calculation for PayPal fees are off by a few cents, not in my favor. #### Reasons for choosing EventHub Event Hub attended our trade show (the only software vendor of this type who did) and took the time to walk me through the product. --- ### Keeps my events on track even when I can't seem to - Overall rating: 4/5 - Reviewer: Kristen K. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This saves my business a lot of hassle and a lot of repeat motions in exercises to do events that are going to be almost the exact same every single week. Takes the time we normally spend doing invites and tracking ticket sales and turns it into a couple hours a day of hard work and then we get to take a breather until the next day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about the software is that it pigs all the information that I've given it and all the information that my co-workers give it and keeps it all together so we don't have to keep track and stress over every little detail. The software stresses over the detail for me. Plus it's very helpful that the software is very easy to understand and once you get the hang of it planning and inputting information becomes routine. #### Cons What I like least is that the free trial is so short on it that you don't really get a chance to completely get in the groove of things to see if it's going to work for you until after its over. I have so many events and so many people that inputting everything wasnt done before the trial ended. --- ### More Efficient Vendor Processing - Overall rating: 5/5 - Reviewer: Wendy E. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The vendor processing workflow has been significantly streamlined with less overall man hours being poured into managing vendor submissions. Information is organized and easy to find. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how the application is set up in a way that prompts vendors to submit all of the required information for quick processing on our end. I don't have to chase vendors down for pictures, payments, or other mandatory information. I like the one-click approval and how Events Locker automatically sends approval or rejection notifications to the vendors. I love the interactive map, definitely a favorite feature. #### Cons It would be nice to be able to print the submissions in a concise application format but is not a necessity. Vendor info and payment/order info are displayed on two separate screens. Would be nice to just have one. The vendor's email address is not included in the contact info on their profile page - would like to have that included. #### Vendor response Hi Wendy! Thanks so much for the review! We appreciate the feedback, if you think of any other features you would like to see please let us know! Thanks! Replied May 2019 --- ### Great customer service + makes event management so much easier. - Overall rating: 5/5 - Reviewer: Jillian H. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered It is a new product/platform, so it is constantly evolving but the customer service is very supportive. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to message all exhibitors through the platform as well as store all the paperwork in a central location. So many good things -- highly recommend this platform. --- ### Ease of Use and Great Customer Service - Overall rating: 5/5 - Reviewer: Erica S. - Verified reviewer: Yes - Industry: Events Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have nothing but great things to say about Event Hub and the team there. I enjoy using the software and have always had great customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software has streamlined my vendor management 10 fold. #### Cons There have been occasional bugs to work out but the team always fixes them promptly. --- ### great event software - Overall rating: 4/5 - Reviewer: Frank C. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros it's easy to use and great product support #### Cons can't customize the wording they use for some things --- ### Intuitive and impressive software-- Great for managing the day to day - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros We loved being able to sort vendors and send customized and personal messages to each through the software. Was very handy for rain or shine announcements through the group message as well! #### Cons No cons.... I had a few but Eventhubb added them about a week after I wished them.... How'd they know?? --- ### Great for special events - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used other for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros We only use it for periodic special events but we have been very pleased with functionality, features and ease of use. It has made our event planning a more efficient process. #### Cons Not necessarily a con - any small non-profit will always wish for lower costs. But that's to a con, that's just the way it is. It's a good platform. --- ### Great experience, continual enhancements, exceptional customer service! - Overall rating: 5/5 - Reviewer: Dan A. - Product usage: Used daily for less than 12 months - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The platform is clearly designed by people who understand the challenges experienced by event planners and those seeking events to Showcase their products and services. It is well thought out and provides a good user experience no matter what side of the event you are on. #### Cons Occasionally you may encounter something unexpected. Every single time I required support the team was responsive to inquiries within minutes and had problems fixed within 24 hours without fail. --- ### Evens Locker is Life Changing - Overall rating: 5/5 - Reviewer: Kendra A. - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Events Locker has been LIFE CHANGING. We used to spend hours and hours signing vendors up, sending invoices, and following up on paperwork and payments, only to have vendors drop out at the last minute or avoid payment. We just had our first event of 2019 and used Events Locker for all the registrations. We sold out our booth spaces early, never had to ask when a payment would arrive and we had a wait list! We were able to take the entire week before the event and really focus on promoting our vendors and getting the word out. We ended up doubling our attendance and I have no doubt that it was because Events Locker freed us up to do the work we love to do. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's pretty easy to set up and also very intuitive for our vendors to use. #### Cons I honestly can't think of anything. We occasionally get people who email us asking how it works and I just tell them to look for the bright orange 'book event space' button and it works every time. ## More reviews [Next reviews](https://www.softwareadvice.com/product/74463-EventHub/reviews/?page=2) --- EventHub Reviews, Pros and Cons - 2026 Software Advice