Event Temple Software


 

Event Temple is a cloud-based event management solution designed to manage booking and revenue for venues and hotels. It’s suitable for hotel chains, independent hotels, clubs, wedding venues and convention centers. Key features include appointment booking, lead management, automated follow-ups, task management, email marketing, reports and software integration.

Event Temple’s visual lead management feature showcases new leads, follow-up tasks, scheduled appointments and proposal status all on one screen. Users can send marketing emails to prospects and track open rates and replies.

Event Temple enables users to track all booking and lead information from a single solution. It offers advanced reporting functionality for metrics such as sales stats, team performance, content marketing and lost sales.

Event Temple is fully customizable and includes open APIs to integrate with existing software programs. It also integrates with major email providers such as Outlook, Gmail, Office 365 and GoDaddy.

 

Event Temple - Calendar
 
  • Event Temple - Calendar
    Calendar
  • Event Temple - Dashboard
    Dashboard
  • Event Temple - Pipeline
    Pipeline
  • Event Temple - Referral partners
    Referral partners
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

38 Reviews of Event Temple

Showing 1-20 of 38

 

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Maggie from Brewed

May 2018

May 2018

Easy to use, great integration, impressive

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Pros

I've really enjoyed using this software because it covers all of the bases that you need when handling events and different venues. It's very easy to use and allows you to keep your client information streamlined and consolidated.

Cons

There's isn't much I dislike. I wish that it was easier to apply customer information to multiple accounts, but that could honestly be user error.

Review Source: Capterra
 

Mallory from Texas Christian University

April 2018

April 2018

I would absolutely recommend this platform for anyone running an event space.

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Pros

This platform has by far the most comprehensive and built out interface I have come across. The pipeline structure is intuitive, easy to navigate, and allows for all client data to be stored in a singular place. Since each venue is different and Event Temple knows that, they are more than willing to help to make the tool work best for your specific spaces either through customer service assistance of the feature request tool.

Cons

I don't have much to say here, honestly. I have put in a feature request to have some auto-fill tasks (much like the workflow feature that currently exists) and that is the only minor "issue" i have come across. The site works wonderfully and has been easy to transition into from our older system.

Review Source: Capterra
 

Josh from Taborspace
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Event Temple has been accommodating, supportive, helpful, and inspiring.

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The flexibility to accommodate our guest's requests and customize our lead forms and lead management style. Event Temple has given us a lot of freedom!

Pros

Extremely flexible and customizable. There is so much freedom to build the program according to your venue's needs. The freedom can become inherently complicated, but their customer service more than makes up for it. They've sets a new industry standard. We've had other programs who've been great for the first three months and then useless and even deceptive afterward. The folks at ET obviously care about what they're doing and how they do it. It is refreshing and vital to our success.

Cons

I'm a Mac and they're a PC. I use Apple for everything and their setup would be much easier to jump into if I were a Windows/PC person.

Review Source: Capterra
 

simon from Cawdor Collection

March 2018

March 2018

Superb - we have 2 venues running simultaneously and the control this gives us is amazing.

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Pros

The control we now have over our leads and how we deal with them - the work that event temple now does for us is like having another member of the team but at a fraction of the cost. The automations are really very good and when you think back at how you dealt with leads before event temple it doesn't bare thinking about.

Cons

At this point we haven't really found any cons using event temple - it appears to do exactly what we need it to do.

Review Source: Capterra
 

Susan L. from 100 Braid St Studios

March 2018

March 2018

EventTemple is more than I could have ever wished for! Our entire team is now fully organized .

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Our entire team is now better organized and we are able to provide much better customer service. The automated responses and followup emails has not only saved us a ton of time but following up has generated enough bookings to pay for the software in only two months of usage.

Pros

I cannot say enough about EventTemple. The Pipeline system allows everyone on the team to see where we are in process with every single client and track all of our communication with them seamlessly. Document sharing, and signing is all streamlined.
Probably one of the most important things things that I use, and wasn't even aware I needed it until using the software, was the Automated responses. Our followup process was sporadic but now we can follow up without a great deal of work. Fortune is in the follow-up they say and we have definitely booked several events because of the automated follow up responses.
We still have not set up all of the features and integrating all of our processes such as bookkeeping yet, but are looking forward to doing so.
The time EventTemple has saved myself and my team is tremendous - I'd say it has cut email time to about 1/4 of what it was previously and we are experiencing great customer satisfaction because we are able to respond quickly and more thoroughly. The amount of time it has saved us, and the increase in revenue from more booked events covered the cost of the software within the first two months of use.

Cons

The one thing that we would like is a calendar and way to schedule staff, although we think we have a work around by using the tasks feature. In every other way EventTemple has met all of our expectations and more, including features that we didn't know we needed until we started using it.

Review Source: Capterra
 

Guy from OHS Entertainment
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Subscribing to Event Temple is the best investment I made for my company to secure bookings.

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It was easy to use.

Pros

Easy to use lots of functions and the technical support are the best. Whenever I have a question or problem they are very quick to respond. Also, it's easy to configure your automation emailing campaigns keeping track of the opens and along with the stats.

Cons

When I first become a subscriber the software was difficult to delete large bridal leads listing. That problem was correct and to be honest this is the only issue I can recall with Event Temple.

Review Source: Capterra
 

Robert from Robert J. Nicpon Productions
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

I have a 24/7 Admin Thanks to Event Temple!!

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Ease of use, automated emails, calendar, great support

Pros

The customization and ease of use is great. I've given ET some feedback on what I think would be a great feature and they've implemented. They listen to their customers and tweak on-demand. They're IT department is one-of-a-kind. I ran into a modal issue on my website to launch the "get a quote" pop-up and they've helped me with it. I cannot say enough good things about ET and what it's done for my business. I'm a one man operation but using their tools allows me to book more events, keep track of things to do and most of all, love their automated emails.

Review Source: Capterra
 

Rhian from Double Tree by Hilton

December 2017

December 2017

The experience was fluid and the transition uncomplicated .

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Pros

I loved the pipeline and the calendar view with all being on one platform. After finding Delphi extremely unfriendly it was refreshing to see everything and to have accesses to support when needed.

Review Source: Capterra
 

Dj from Welch Communications - WJUC 107.3 FM

December 2017

December 2017

Definitely worth the cost. My confirmed bookings increased 30-40% the first 6 months

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Pros

I love the automated email followup through my own email account, and ability to draft my own templates to fit my business. I also like being able to view my statistics.

Cons

I'd like the leads to parse from emails automatically without using the third party software. The third party stopped working for me after awhile and I now have to enter leads manually.

Review Source: Capterra
 

Megan from DoubleTree by Hilton Kamloops
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great program and great developers who are keen on making it the best it can be!

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It made my daily work day a lot more productive and organized. Before I was using Excel and Word and a million different programs to get my stuff done. Event Temple made it so I only have to use one. THANKS!

Pros

The guys customized the program and made tweaks here and there to make it exactly what I wanted. Compared to the systems we were using before, Event Temple is a one stop place for all your organizational needs. The pipeline allows you to create custom stages so it is easy to see where yo u are at with all of your events. The stats feature is also a great way to track how you are doing.

The automatic reply/reminders are such a handy feature. It does the tedious follow up emails for you! You just have to set it up. This definitely gives you time back in your day to get other things done.

I can access Event Temple from anywhere, which is nice because our company's other files and programs are only accessible from the property.

Overall, this is a great, all round product that is super helpful in my daily work day. Thanks guys for making my days a lot easier and more productive!!!

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: December 2017

December 2017

 

Thanks so much Megan. We really enjoy working with you. Working with the Hilton initially had some unique challenges but we are so happy to hear that we met your expectations and are able to free your time up to spend your day focussing on planning events as opposed to doing administrative work on excel.

 

Staci from De Uijlenes Wedding Venue
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great product! Saves time and has increased our bookings substantially since we started using it.

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I own two wedding venue's on our farm in South Africa, and we have been using Even Temple since it was released. We have gone from one venue with 40 weddings per year to two venues with over 100 weddings per year. I had tried other email marketing software, but it just doesn't work for our industry and it is overly complicated for what I needed it for. If you have a wedding venue and you are not using Event Temple, you need to try it - trust me, you will be stoked!

Pros

The fact that I only have to send the first email, the rest of the follow-up emails are done for me. This has saved me loads of time and let's be honest here - I was never going to follow-up 5 times if I had to send all of those emails myself!!

Cons

I wish I could add more email addresses to the initial email that I send. I often get an enquiry that has cc'd in the groom or mother or best friend, so it would be great to add these people to the lead.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: September 2017

September 2017

 

Hey Staci! Thanks for the great review. You can send to multiple email addresses by using cc or bcc. Let me know if you'd like to hop on a call and I can show you how to do that, it's really easy.

Talk to you soon!

Bob

 

Brandon from And Ever Films
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Great option to never forget your clients!

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Saves me some time not having to actively follow up

Pros

Easy to use, great automation. Being able to see stats on your emails as well as read receipts is awesome!

Cons

For the price, I wish I could use it as a fully developed CRM instead of having to use both ET and 17Hats

Review Source: Capterra
 

John from Mountain House Estate, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

We were early adopters, and have had a great experience for our wedding venue. Great follow up

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Quick follow up to inquiries.

Pros

The ease with which we can change outgoing emails and pipelines. Customer reps have been very helpful in providing us tips to grow our business, and have been responsive when we've had suggestions or issues

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the great review John. It's been awesome getting to know you and Lane and we've really enjoyed being a part of your venue's growth. Here is to your continued success!

 

Tina from Romantic Planet Vacations

August 2017

August 2017

Save's me time which in the end saves me money.

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Pros

I love that I have have multiple pipelines to be able to organize my work easily. I purchased the program it did take me a couple of months to really start using it. I love that I can set the follow ups especially from a wedding show. This has saved me a lot of hours each month to which in the end save's me money.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the review Tina!

 

Dave from the Wedding Rev
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I've seen a 50% increase in the response rate from couples.

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I've seen a 50% increase in the response rate from couples. I have always wanted to do follow up but I would get too busy and would rarely get around to it.

Pros

I've seen a 50% increase in the response rate from couples. I have always wanted to do follow up but I would get too busy and would rarely get around to it. This software does such a great job of follow-up that once I have typed in the couples information, I no longer worry about if I have done enough to stay in touch with them. Plus, the staff is very responsive to any question I might have.

Cons

I would love to have a similar follow-up system for after I have met the couple and they are deciding.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the great review Dave!
I'm just curious, what could we have done to make your 4/5 on Ease of Use a 5/5? It's great working with you too!

 

Dena from Larimore House Plantation
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I have been very impressed with this service.

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Pros

I love the ease of this service and how it reaches brides almost immediately and automatically. I love the features of the pipe line and how I can organize leads and keep track of sales.

Cons

I am still trying to figure out how I can just send a one time email blast like for example to a wedding show lead list. How to import leads and then just send one email to them instead of a series.
I would like to be able to design emails with pictures and lay outs as I do with constant contact.

Review Source: Capterra
 

Serina from Flip Flop Ranch Wedding Venue

August 2017

August 2017

Almost perfect

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Pros

This software has been super helpful in keeping track of clients and setting up automation. I would say that I have definitely booked weddings because of it.

Cons

It doesn't integrate with other programs and doesn't have a calendar feature. It should integrate with honey book and sites like that.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Hi Serina, thanks for the review! We do have a calendar feature. It's right on the main menu. You can see daily, weekly, monthly, check by spaces, color code spaces etc.

 

Stephanie from Book More Brides

August 2017

August 2017

The best sales automation software I've ever seen for the event industry.

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Pros

I absolutely LOVE the automation and template responses! They make it possible to follow up with leads automatically until they respond.

The ability to see where leads are at a glance, and send automated text messages is amazingly powerful.

We recommend this software to all our venue clients. Those who use it see immediate returns in terms of increased response from leads, time saved, and increased bookings as a result.

Cons

I'd like to see more integrations and reporting features.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the review Steph! We have an integration with Zapier and an API and are able to hook into anything else that has an open API or Zapier integration. Also we just released our advanced reporting last month. Im looking forward to showing you.

 

Rick from Bluff Mountain Inn

August 2017

August 2017

We own a destination wedding venue in the Smoky Mountains and have been using ET for about a year.

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Since we have been working with ET from their early days, most of the issues or features we wanted and suggested have been implemented.

Pros

Easy to use. Automations can be set up for all sorts of different clients, situations, etc. Contact forms from ET are used on our websites so the auto-responder sends an email to the contact within minutes. Having both email and text capability really helps us get responses that generate sales.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Hey Rick!

Thanks so much for the great feedback, I really appreciate it. You've helped us with a lot of great feedback since the beginning and I'm so happy to hear that you feel listened to. We worked very hard to create a good solution for you and it's really great to read that it's now paying off for you and helping to generate sales!

 

Melissa from Moffitt Oaks
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Amazing Service. Amazing Product.

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More sales! Faster response time from leads. LOVE this product, and have suggested other vendors purchase Event Temple as well!

Pros

Event Temple is so easy to use. Within hours of buying this product, we were up and going. The customer service given is unheard of. They truly care about our experience with their product and have actually adapted their product to reflect our needs.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the review Melissa!!!
I know you have a huge venue running a lot of events (and even more inquiries) so it's really nice for us to hear that the system has been handling things well for you. I'm excited to build more together with your feedback in the future too! We really enjoy working with you all :)

 
 
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