Event Temple Software


 

Event Temple is a cloud-based event management solution designed to manage booking and revenue for venues and hotels. It’s suitable for hotel chains, independent hotels, clubs, wedding venues and convention centers. Key features include appointment booking, lead management, automated follow-ups, task management, email marketing, reports and software integration.

Event Temple’s visual lead management feature showcases new leads, follow-up tasks, scheduled appointments and proposal status all on one screen. Users can send marketing emails to prospects and track open rates and replies.

Event Temple enables users to track all booking and lead information from a single solution. It offers advanced reporting functionality for metrics such as sales stats, team performance, content marketing and lost sales.

Event Temple is fully customizable and includes open APIs to integrate with existing software programs. It also integrates with major email providers such as Outlook, Gmail, Office 365 and GoDaddy.

 

Event Temple - Calendar
 
  • Event Temple - Calendar
    Calendar
  • Event Temple - Dashboard
    Dashboard
  • Event Temple - Pipeline
    Pipeline
  • Event Temple - Referral partners
    Referral partners
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

29 Reviews of Event Temple

Showing 1-20 of 29

 

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Megan from DoubleTree by Hilton Kamloops
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great program and great developers who are keen on making it the best it can be!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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It made my daily work day a lot more productive and organized. Before I was using Excel and Word and a million different programs to get my stuff done. Event Temple made it so I only have to use one. THANKS!

Pros

The guys customized the program and made tweaks here and there to make it exactly what I wanted. Compared to the systems we were using before, Event Temple is a one stop place for all your organizational needs. The pipeline allows you to create custom stages so it is easy to see where yo u are at with all of your events. The stats feature is also a great way to track how you are doing.

The automatic reply/reminders are such a handy feature. It does the tedious follow up emails for you! You just have to set it up. This definitely gives you time back in your day to get other things done.

I can access Event Temple from anywhere, which is nice because our company's other files and programs are only accessible from the property.

Overall, this is a great, all round product that is super helpful in my daily work day. Thanks guys for making my days a lot easier and more productive!!!

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: December 2017

December 2017

 

Thanks so much Megan. We really enjoy working with you. Working with the Hilton initially had some unique challenges but we are so happy to hear that we met your expectations and are able to free your time up to spend your day focussing on planning events as opposed to doing administrative work on excel.

 

Staci from De Uijlenes Wedding Venue
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great product! Saves time and has increased our bookings substantially since we started using it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I own two wedding venue's on our farm in South Africa, and we have been using Even Temple since it was released. We have gone from one venue with 40 weddings per year to two venues with over 100 weddings per year. I had tried other email marketing software, but it just doesn't work for our industry and it is overly complicated for what I needed it for. If you have a wedding venue and you are not using Event Temple, you need to try it - trust me, you will be stoked!

Pros

The fact that I only have to send the first email, the rest of the follow-up emails are done for me. This has saved me loads of time and let's be honest here - I was never going to follow-up 5 times if I had to send all of those emails myself!!

Cons

I wish I could add more email addresses to the initial email that I send. I often get an enquiry that has cc'd in the groom or mother or best friend, so it would be great to add these people to the lead.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: September 2017

September 2017

 

Hey Staci! Thanks for the great review. You can send to multiple email addresses by using cc or bcc. Let me know if you'd like to hop on a call and I can show you how to do that, it's really easy.

Talk to you soon!

Bob

 

Brandon from And Ever Films
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Great option to never forget your clients!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Saves me some time not having to actively follow up

Pros

Easy to use, great automation. Being able to see stats on your emails as well as read receipts is awesome!

Cons

For the price, I wish I could use it as a fully developed CRM instead of having to use both ET and 17Hats

Review Source: Capterra
 

John from Mountain House Estate, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

We were early adopters, and have had a great experience for our wedding venue. Great follow up

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Quick follow up to inquiries.

Pros

The ease with which we can change outgoing emails and pipelines. Customer reps have been very helpful in providing us tips to grow our business, and have been responsive when we've had suggestions or issues

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the great review John. It's been awesome getting to know you and Lane and we've really enjoyed being a part of your venue's growth. Here is to your continued success!

 

Tina from Romantic Planet Vacations

August 2017

August 2017

Save's me time which in the end saves me money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

I love that I have have multiple pipelines to be able to organize my work easily. I purchased the program it did take me a couple of months to really start using it. I love that I can set the follow ups especially from a wedding show. This has saved me a lot of hours each month to which in the end save's me money.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the review Tina!

 

Dave from the Wedding Rev
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I've seen a 50% increase in the response rate from couples.

Ease-of-use

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I've seen a 50% increase in the response rate from couples. I have always wanted to do follow up but I would get too busy and would rarely get around to it.

Pros

I've seen a 50% increase in the response rate from couples. I have always wanted to do follow up but I would get too busy and would rarely get around to it. This software does such a great job of follow-up that once I have typed in the couples information, I no longer worry about if I have done enough to stay in touch with them. Plus, the staff is very responsive to any question I might have.

Cons

I would love to have a similar follow-up system for after I have met the couple and they are deciding.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the great review Dave!
I'm just curious, what could we have done to make your 4/5 on Ease of Use a 5/5? It's great working with you too!

 

Dena from Larimore House Plantation
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I have been very impressed with this service.

Ease-of-use

Functionality

Product Quality

Customer Support

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Pros

I love the ease of this service and how it reaches brides almost immediately and automatically. I love the features of the pipe line and how I can organize leads and keep track of sales.

Cons

I am still trying to figure out how I can just send a one time email blast like for example to a wedding show lead list. How to import leads and then just send one email to them instead of a series.
I would like to be able to design emails with pictures and lay outs as I do with constant contact.

Review Source: Capterra
 

Serina from Flip Flop Ranch Wedding Venue

August 2017

August 2017

Almost perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

This software has been super helpful in keeping track of clients and setting up automation. I would say that I have definitely booked weddings because of it.

Cons

It doesn't integrate with other programs and doesn't have a calendar feature. It should integrate with honey book and sites like that.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Hi Serina, thanks for the review! We do have a calendar feature. It's right on the main menu. You can see daily, weekly, monthly, check by spaces, color code spaces etc.

 

Stephanie from Book More Brides

August 2017

August 2017

The best sales automation software I've ever seen for the event industry.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
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Pros

I absolutely LOVE the automation and template responses! They make it possible to follow up with leads automatically until they respond.

The ability to see where leads are at a glance, and send automated text messages is amazingly powerful.

We recommend this software to all our venue clients. Those who use it see immediate returns in terms of increased response from leads, time saved, and increased bookings as a result.

Cons

I'd like to see more integrations and reporting features.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the review Steph! We have an integration with Zapier and an API and are able to hook into anything else that has an open API or Zapier integration. Also we just released our advanced reporting last month. Im looking forward to showing you.

 

Rick from Bluff Mountain Inn

August 2017

August 2017

We own a destination wedding venue in the Smoky Mountains and have been using ET for about a year.

Ease-of-use

Functionality

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Support

Since we have been working with ET from their early days, most of the issues or features we wanted and suggested have been implemented.

Pros

Easy to use. Automations can be set up for all sorts of different clients, situations, etc. Contact forms from ET are used on our websites so the auto-responder sends an email to the contact within minutes. Having both email and text capability really helps us get responses that generate sales.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Hey Rick!

Thanks so much for the great feedback, I really appreciate it. You've helped us with a lot of great feedback since the beginning and I'm so happy to hear that you feel listened to. We worked very hard to create a good solution for you and it's really great to read that it's now paying off for you and helping to generate sales!

 

Melissa from Moffitt Oaks
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Amazing Service. Amazing Product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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More sales! Faster response time from leads. LOVE this product, and have suggested other vendors purchase Event Temple as well!

Pros

Event Temple is so easy to use. Within hours of buying this product, we were up and going. The customer service given is unheard of. They truly care about our experience with their product and have actually adapted their product to reflect our needs.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much for the review Melissa!!!
I know you have a huge venue running a lot of events (and even more inquiries) so it's really nice for us to hear that the system has been handling things well for you. I'm excited to build more together with your feedback in the future too! We really enjoy working with you all :)

 

Phill from Celebration Roadshow
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I can now see all our leads, their status at a glance. Saves so much time. E-mail automation is fab.

Ease-of-use

Functionality

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Value for Money

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Time saving, easier tracking of incoming leads.

Pros

Drag and drop across the dashboard. E-mail integration with O365. E-mail response automation. Filtering by lead status is also really easy.

Cons

Writing e-mails can be slightly 'laggy' sometimes, but it is over the internet, so not really the softwares fault.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Hey Phill,

Thanks for your review! I just checked my side and the emails appear to be instant, let's do a screenshare on your computer sometime and see if we can speed it up for you. Im pretty sure this is an internet thing, not an Event Temple thing but I'd like to triple check to make sure it's SUPER FAST for you.

 

Kimberli from Moffitt Oaks Premier Event Venue

August 2017

August 2017

So far, so good! I thank you for making adjustments to your program based on our requests!!

Ease-of-use

Functionality

Product Quality

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Pros

It is easy to use - especially when sending out initial responses to inquiries! I love having one place to respond to text messages with an actual keyboard! Also - having all of my lead names in front of me at once - no matter their stage - is amazing! It certainly helps with memory ;-)

Cons

Really, the only reason for 4 of 5 stars in the Overall Quality / Features, Functionality sections is that there are a few tweaks that would make my life easier (I think same for my colleagues, but we all have different styles!). One is that once a prospect is moved into a certain pipeline beyond the New Lead, there is no way to see (at a glance - without running a report) what their inquiry date or last date of comms was. As an example: I have 3 pages of "Comms in Progress" leads. I would like to do a mass follow up auto email to those I haven't corresponded with in a few weeks - but - without looking at each file individually - cannot tell who that cohort is. Does that make sense? I have assumed a few times and sent an auto email to someone with whom I had just spoken a few days prior and it is a bit embarrassing! Also - and I don't know if this affects anyone else...but is it possible to see the name of the lead texting us with each text? It is AWESOME that they are dropped directly into my email box!! Thing is: I get their names attached to the first text...but it shows as just a phone number after that. Selfishly, I would love the ease of always knowing to whom it is I am texting without having to log into the program and look it up! This program is amazing! These are small tweaks that would improve my use of it!

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Hey Kimberli,

Thank you so much for the review.
I'm going to update those small tweaks for you right away with the development team. They all make sense to us.

 

Sam from Evolved Entertainment
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Gamechanger!

Ease-of-use

Functionality

Product Quality

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Value for Money

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Changed so many things for the better

Pros

Our team can all see where each client is at, which helps us work remotely. The auto responder has gotten a lot of great feedback.

Cons

It took too long to come to my attention. We could have used this many years ago. I do wish I could get better graphical representation of hoe my company is doing

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thanks so much Sam. Im so happy to hear about the awesome results you are getting with Event Temple!!!

 

Angela from Blue Wings Events, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Use the drip email system and tracking who has viewed my emails after wedding shows.

Ease-of-use

Functionality

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I'm able to send drip emails and reminders and send out my blogs to prospects and I get a lot of open emails.

Pros

Easy to use for wedding couples. I like that I can use the calendar to get a quick snapshot of prospects for wedding shows. I have tried other systems and by far I get the most open rates from this system than others.

Cons

I would like to use it for business clients, still working figuring that out. Would like it if there was an automatic disclaimer on the bottom to opt out of the email.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Hey Angela,

Thanks so much for the feedback.
There is no need for the opt-out button because it's not meant to be an email marketing system. It's supposed to feel personal so having an opt-out would defeat the purpose. Instead, if they reply the email will stop. We appreciate your feedback but I feel you are using the system in a way we didn't intend it to be used and that's why you want to see the opt out. If I am wrong with my assumption on this please let me know. It is not meant to be a replacement to mailchimp, aweber, etc. Instead it is just to make sending all of your personalized emails faster and easier. It wouldn't make sense to put an opt out on your personal emails. Let's hop on a call to chat about it more.

 

Devail and Nikki from 196 Events
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Easy to use site that tracks our bookings. Our only tool we use for tracking.

Ease-of-use

Functionality

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Pros

The automation has to be the number one pro! We also like being able to see what is booked and open. Recently, we noticed that we can now view email communication between us and our clients. Great update!

Cons

We can't quickly see the event date from the pipeline. We have to use another tool to view this or open up the client page.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Hey Devail and Nikki,

Thanks for the review. It sounds like adding the event date to the pipeline is a big thing for you so I'm going to add that in shortly.

 

Ian from RBD Jewellery

July 2017

July 2017

Excellent Platform - Personalised Emails Made Easy

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Pros

- Very easy to use
- Allows us to connect with customers on a personal level in a timely and efficient manner
- Text and email function - We text to tell them to look out for our email so quotes etc are never missed.
- This product fills the gap between bulk email services such as Mailchimp etc and ordinary email superbly and it's inexpensive too

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Thank you so much for the great review Ian. We are definitely always looking for ways to improve Event Temple. We are big believers in taking customer feedback constantly and we want it to be the very best program in the world at what we do. Thank you again.

 

Rob from Melodies N Mayhem
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

This has been a game changer for my business.

Ease-of-use

Functionality

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Value for Money

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More sales period. Helps save me time and educate my potential clients.

Pros

Email & texting in one service
Ability to reach software designer directly for help
Multiple follow ups for different services.
Great videos posted with additional things to help my business.

Cons

I would like to get a text notification when I get a new lead.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: August 2017

August 2017

 

Hey Rob, Thanks so much for the review!
We can definitely look into building a text notification for when you get a new lead.

 

Shirleen from Burnett Photography
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

I went from the far side of the psychiatric ward to poster girl for an Efficiency campaign!

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Functionality

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Peace of Mind that my leads are not falling through the cracks.
A n easy way to stay organized and on top of my communications with leads & clients.
A centralized space to write notes about leads and clients.

Pros

Most appreciated:
ease in which it integrates with the contact form on my website
Visual information the pipline gives me. I can see in a glance how many leads I'm managing and what their status is.
I love how I can see who has opened my emails and who hasn't
Love how I can received text directly into Event temple software.

Cons

I wish there were a way I could integrate Event Temple with my Wedding Wire storefront the way it automatically intergrates with my website contact form. That would be amazing.

I wish there were an easy, automatic, simple stupid way to re-arrange the leads in the pipeline to show the lead event dates chronologically so I would know which events are coming up soonest.

I wish there where an Alberta local area code number for the text feature.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: July 2017

July 2017

 

Thanks so much Shirleen!!!

We are working on a Weddingwire integration right now. We do have Alberta area codes as well now for texting your clients, so I'm going to show you those next time we chat.

 

Anthony from Mobile Millennium DJs
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Fantastic software and support

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Quality
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Support

Automatically follows up leads for us.

Pros

The automationed email sequences. Also the zaps i have setup for sending leads from the website to event temple.

Cons

Needs emails & popup reminders for tasks. Event temple needs to be more moblie friendly for use on phones and tablets.

Review Source: Capterra

  Response: Event Temple, Event Temple

Date: July 2017

July 2017

 

Thanks for the review Anthony! It's awesome to hear you are using it with Zapier as well!!!

 
 
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