About Eventcube

Eventcube is an event management solution that enables businesses to streamline processes related to ticketing, memberships, white-labeling and more. The virtual events platform helps organizers engage with live audiences using a chat room and host online conferences, webinars, performances, concerts and more via live streaming platforms such as Zoom or YouTube.

Eventcube allows organizations to set up customizable ticketing stores by adding brand logo, colors, texts or links and configure customers' access permissions to host private events. Administrators can export reports, track membership renewal patterns and collect statistics about members' demographic details. Additionally, professionals can promote events across social media platforms such as Instagr...


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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of Eventcube

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

July 2020

Iggy from Zensport Ltd

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

Great software, support and pricing

We hunted and spoke to many providers large and small. For us as a new event promotion company, Eventcube was a breath of fresh air. It provides all that we need to present a professional service to our guests and get paid quickly at an affordable cost. Whats more being able to contact the support team easily and get help is a godsend.

Pros

Comparatively easy to set up and use. Good functionality. Great support from a friendly team.

Cons

Not much really. Repeat, replacement event admin can be improved in light of current Covid related environment.

Reasons for Choosing Eventcube

Better pricing structure, quicker payout, easy access to support

July 2020

Rebecca from Green Squirrel

Company Size: 2-10 employees

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

A smooth and customised event booking experience

Wonderful - the customer service is the best I have experienced. From the start the team helped me with every stage of the set up to ensure everything was as needed and even went the extra mile to customise emails to our guests. I have recommended Eventcube to many people and intend to continue to do so.

Pros

I love that you are able to customise your event page to fit with your own branding as well as being able to see multiple events within one page - it's visual and easy to navigate for users. I also love how easy it is to add events, update and manage bookings.

Cons

There are a few more features we need in order to continue using Eventcube - specifically the ability for our customers to 'pay what they feel' rather than select a specific ticket cost - this has become more important during Covid 19 as we create more online events. Also an easy one - in the main page it would be useful to see if an event is sold out at a glance for the user. Lastly we seem to have some formatting issues when copying and pasting in text, plus it often takes a while to see changes you have made to event text. One big con compared to Eventbrite which might affect us soon is that people can search and find your events and book on from anywhere in the world which would increase our customer base for virtual events.

Reasons for Choosing Eventcube

Better layout, visuals and functionality.

November 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

November 2019

Nice to use but poor customer service

Generally a positive experience until the overselling issue.

Pros

Software is easy to use, box office looks great, decent range of features to assist with promoting tickets, instant payout of ticket balance (upon request)

Cons

- Expensive booking fees charged to customers which all goes to the platform. - A technical error resulted in the overselling of tickets which we had to refund for a highly sought after event. No apology or admittance of fault from Eventcube which led us to changing ticket providers.

August 2020

Leon from Event

Company Size: 2-10 employees

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2020

Easy to use and great support

It’s been brilliant and they’ve really supported our business.

Pros

The flexibility is amazing and it compares very well financially.

Cons

There are no real downsides for my use of the platform

July 2020

Ben from The Masked Ball

Company Size: 2-10 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

A breath of fresh air

Pleasant & helpful staff. Great product. Great value for money.

Pros

The user interface is very easy to use and incredibly user friendly even compared to some larger and more established competitors. The development team are incredibly helpful and will go out of their way to tailor the web shop to your needs and requirements. Staff are very responsive, even for smaller scale clients.

Cons

The only negative I could think of is that the back end reporting features could be more intuitive when looking at sales over longer periods of time. This wouldn't be a problem for most clients however and can easily be worked around by exporting your sales data to an excel sheet.