Eventgrid Software


 

Eventgrid is a cloud-based event registration and ticketing solution that helps users organize conferences, seminars, festivals, shows, forums and matches. Key features include event management, ticketing and payment modules.

Eventgrid supports the creation of customized online event registration pages, multiple types of tickets and pricing structures, discount codes and professional barcoded/iPhone passbook tickets. The solution helps users organize, manage and track events and attendees using its proprietary analytics tools, and it can create badges for registered attendees.

Eventgrid lets customers view seating layouts and select seats, sell event merchandise and receive and process online payments via Stripe, Authorize.Net or PayPal. It also helps users market events through email marketing, customer segmentation and customer relationship management (CRM), social media integration, embedded custom widgets and affiliate marketing.

Eventgrid can be accessed on mobile devices and supports iBeacon and Passbook integration to offer auto check-in facility. Support is offered via phone and email.

 

Eventgrid - Dashboard
 
  • Eventgrid - Dashboard
    Dashboard
  • Eventgrid - Multiple ticket types
    Multiple ticket types
  • Eventgrid - Track events
    Track events
  • Eventgrid - Email marketing tools
    Email marketing tools
  • Eventgrid - Reports
    Reports
Supported Operating System(s):
Web browser (OS agnostic)

265 Reviews of Eventgrid

 

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Software Advice Reviews (130)
More Reviews (135)

Showing 1-20 of 130

Sabrina from UC San Diego Health
Specialty: Software/IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

January 2018

January 2018

Eventbrite is fantastic

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Very simple to use, efficient, few bugs, works well with merchant accounts. Eventbrite was a top pick for our event registration needs.

Cons

I wish Eventbrite had a calendar component to plug into our website. Without a calendar function, it forces us to have to use another 3rd party app.

Review Source
 
 

Angela from reachAbility
Specialty: Non-profits
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Ok... not great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good if you don't have a lot of funds, I find not enough people know about it either.

Pros

it's very cost effective for non-profits like we are. Easy to fill in basic event information and details

Cons

Can't personalize it enough. I had to enter the information several times as the program froze on me several times.

Review Source
 
 

Garrett from Abundant Life Church
Specialty: Non-profits
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Easy way for Event Management - Ticketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Love that there is an option for free ticketed events. Many of our events are free and this is a great way to get a headcount. Being that we do many free events and people just "show up" without signing up, it's great to be able to add attendees manually after the event has taken place to have a more accurate headcount.

Cons

I wish the pricing wasn't so steep. Many of our events are very low priced as we're a non-profit and only charge what it costs us to put the event on.

Review Source
 
 

Sheryl from K08 Sounds
Specialty: Entertainment
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

LOVE LOVE LOVE

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love that we can easily send out invitations to special groups of clients. For returning events we use this feature a lot as well as the event check-in which makes the planning process event simpler!

Cons

They make everyone create an account for events and I wish there were more ready-to-use templates available.

Review Source
 
 

Simone from Support Circle
Specialty: Non-profits
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

Eventbrite makes life easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use. You can have your event ticketing up and running in minutes. I have been using Eventbrite for ticketing for about five years. It has helped make event management so much easier. I used it for school admissions and event purposes, for nonprofit fundraising events where tickets were complimentary, etc. It is easy to specify the exact questions for my guests, gathering data on them that helps me in other areas. Easy integration into websites and emails. I have recommended Eventbrite to so dozens of businesses, organizations and individuals. Easy to use product and with all that I often have going on, it's nice to know I can depend on Eventbrite to quickly make a difference.

Cons

You can search for a registration based on a registrant's name. However, you cannot print a report by Registrant's last name. Not being able to print a registration report by the name of the registrant is the only reason I gave this product four stars instead of five stars. Help screens are good. The help response I received was very clear and easy to follow. It would be nice to have a live person to do a chat box with or talk to but so far, all of my questions have been addressed either in the Help screens or when contacting support.

Review Source
 
 

Pamela from NextGen Marketing, LLC
Specialty: Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Eventbrite is EASY to use and a great way to get exposure for your events

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Product is easy to use. Great way to get exposure for your events. Audience can easily see events that are local or search by interests. Includes ways to push out and promote on Social Media if you are not really SM savvy. Allows you to easily duplicate ongoing or similar events, which helps keep branding consistent. Nice looking event page.

Cons

Difficulty (if not impossible) connecting Social Media accounts if you are a consultant or agency that manages multiple Social Media Accounts. Wish there were a few more categories from which to choose. Sometimes your event doesn't really fit into one of the categories that are offered. Also, the HTML editor seems a bit antiquated.

Review Source
 
 

Ari from Strong and Mobile
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

November 2017

November 2017

Eventbrite is a great way to purchase tickets for events

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I like the interface, the simplicity, the visual design, and the functionality. Eventbrite is a well designed application that makes event tickets a breeze to purchase.

Cons

The application could help offer more incentives and discounts, and offer more tools to look for events by category.

Review Source
 
 

harmandeep singh from New York University
Specialty: Banking
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2017

November 2017

Eventbrite!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy payment processing
It's pretty simple in booking tickets for multiple events
Guest check-in app
Invitations and emails
Social promotion and tools
Online RSVP management

Cons

It's not that powerful for managing complex tasks
it has a high commission fee
you have to create an account at Eventbrite to register for any events

Review Source
 
 

Lauren from Florida Virtual School
Specialty: Schools
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

Easy to use as a customer seeking tickets

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I think Eventbrite is very user friendly. It has an intuitive interface and straightforward directions. It is also easily integrated into many different platforms, such as Facebook.

Review Source
 
 

JASVIN from UNLV, NEVADA MS IN MECHANICAL ENGINEERING
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

reliable event management software and recommended by topmost companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

their online RSVP's system and convenience to RSVP or organize foe an event is so magically wonderful. in fact it would not be futile to say that from planning to promoting and selling and doing rsvp online has made life easy and so creating an event.

Pros

it has been a long since i have been using this event management software for my institution to register students and setup an event. had this software not been here, it would be a cumbersome task to register students for an event. and to make any event successful audience attendance is the primary source as well as management. It functions in both the region. In las vegas they have a huge market, where they plan, promote, and sell all the show tickets and they are linked up the engineering department of regional schools and state university.

Cons

it is considered as one of the largest event community spanning all over america and such perfect planning of an event is also needed to outrun this software. in short, i am not so sure about this software's negative side. i would say their service fees and fees per ticket percent rate are high and it does affect the reach of audience attendance.

Review Source
 
 

Louise from City in Focus
Specialty: Community organizations
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Eventbrite - simple to use and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Generally once you get set up with this platform it will make your event management breezy.

Pros

I like the payment options for our organisation. We no longer have to handle cash or cards at our events. The payouts and reports is excellent.

Cons

The templates are not as creative or flexible as some other platforms. I would like a few more options on the template side for emails and then Ii may use the product for more of our marketing pieces. At the moment we couple Eventbrite for ticketing with Mailchimp for marketing.

Review Source
 
 

Jazmin from Flour Bakery + Cafe
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Eventbrite is what we use to help book our events

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's easy to use and makes scheduling and filling events so much easier. It avoids double booking a seat and people are familiar with using it.

Cons

The fee associated with using Eventbrite can be annoying when setting the costs of an event. Depending on how often you use this, it might be more beneficial to cover the costs yourself vs including it in the price of the event.

Review Source
 
 

Thomas from btn
Specialty: Entertainment
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

It was great to use.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I was able to find great events for reasonable prices for my friends and I. The site was very easy to use.

Cons

Afterwards, they sent me quite a few emails of events I'm not really interested in just because I live in the city.

Review Source
 
 

Daniel from MindSpring
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Eventbrite

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how easy it is to use, and you can use your phone to get into the event. A lot of events are using Eventbrite now.

Cons

Sometimes searching on Eventbrite can be tough. Or, sometimes the titles of events can be different than just saying where the event is (bars).

Review Source
 
 

Brent from ClientSuccess
Specialty: Software/IT
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

A great way to collect and distribute tickets for events, small to large.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Generally a great platform for event managers. Definitely an innovative way to sell and manage tickets.

Pros

I've used Eventbrite for events with sales and it works very well.
Eventbrite is generally well known and people are comfortable purchasing large tickets through the platform.
Fees are reasonable.
Lots of options and configurability.

Cons

Design UI could be a little more user-friendly, but it's not bad. If you're a marketer or experience at all in design, it's no problem, but might potentially be a challenge for a first time user with no experience elsewhere.

 
 

Amy from Harvest Community Church
Specialty: Non-profits
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

All in one event management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Since discovering Eventbrite my job has become much easier! Eventbrite has helped us better organize our events and communicate with attendees more easily and accurately than we had before. Eventbrite is great for us because we don't have a way to collect credit card payments so this platform has been an added bonus for us. With the option to pass the credit card surcharge onto the customer we're not taking a hit on the registration fee which is another bonus.

Pros

Payment collection, organization, reports, communication

Cons

The reports can be tricky to find exactly what you're looking for.

 
 

Marquise from Go4It!
Specialty: Non-profits
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

The easiest ticket site I've ever used!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What I like most about this ticket purchase website is how easy it is to use!! Also I got notified immediately after the ticket purchase

Cons

It would be better to see more advertising for this company so that i could tell people more about it without them being confused

 
 

April from Ask April Love
Specialty: Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product and continues to become more user friendly.

Pros

The integration with Facebook.

Cons

Can become confusing with regards to promotions.

 
 

Mary from Slippery Rock University
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Eventbrite

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I use Eventbrite to RSVP to SXSW events. I find it easy to use, and it is consistent.

 
 

Ro from ITF
Specialty: Media & entertainment
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Eventbrite - Great and easy to use as a promoter.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Used a promoter regulary. Very inutitative and easy to use.

Pros

Ease of use

Cons

Offline use

 
 
 
Showing 1-20 of 135


January 2018

January 2018

Good for managing lots of moving parts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This has been pretty useful when we are planning events for the department and company. I like the fact that it is pretty comprehensive and specifically like tracking attendees

Cons

Not a fan of the design aspect - creating pages can be a pain if you do not have the tech skills but there is support for available

Review Source: GetApp
 


January 2018

January 2018

We use Eventbrite for ticketing purposes as our development database does not offer this service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to design an attractive webpage, reports are simple to read. Can use for free activities not just paid tickets.

Cons

Data does not import directly into our system - have to re-enter ticket purchases in central development database

Review Source: Capterra
 


January 2018

January 2018

Great for event management and custom events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's really easy to use and the ticket management features are really robust. Especially being able to manage waitlists, multiple ticket types, reimbursements, custom order forms, etc. all through the application.

Cons

There's little customization on the eventbrite pages themselves and marketing integrations to be able to tie it more into a larger marketing campaign and plan.

Review Source: Capterra
 

Elaine Caroline from Queremos
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

An amazing world of possibilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Eventbrite make it so easy to contact customers, it is easy to use and we know that, if we have any problem with it, we can count on a team of great people happy to help us.

Cons

Some bureaucracy are not great, but I understand it's the best for us and our customers. I don't see any cons in using Eventbrite.

Review Source: Capterra
 


January 2018

January 2018

I used Eventbrite in the past for events and to have guest purchase tickets.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to keep all the guest and information in one location.

Pros

Ease of use and ability to share event on social media, websites, etc. Great for our affinity group, Young Leaders Circle.

Review Source: Capterra
 

samantha from hospital

January 2018

January 2018

SCAM! I DO NOT RECOMMEND

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Cons

customer service via email has not been helpful in refunding our money. they are just pocketing peoples money. how does a company like this exist.

Review Source: Capterra
 

Jennifer from Valley Family Church

December 2017

December 2017

Quick, Easy and Powerful Event Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fast, easy and accurate event sign ups!

Pros

We love how easy it is to get event sign up rolling with Eventbrite. It is a powerful platform that allow for all the graphics and marketing touches we love to add on with all the data gathering features that make for strong event management. Quick and complete reporting, easy communication with those signed up, and lots of ticket options to customize our events.

Cons

We really haven't run into anything yet that could be considered a con! Seriously - it is that good!

Review Source: Capterra
 

Nada from Sinai Trail درب سيناء
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Reliable event hosting app with alot of awesome integrations

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Better reach of events, easy online payment platform, many awesome apps integrations, the organizers mobile app for checking in.

Cons

complicated features and options, the side menu during event set up is a bit confusing in its order, the transaction fees are very high

Review Source: GetApp
 


December 2017

December 2017

Beyond amazing event registration platform!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Amazing and user-friendly platform for customizable event registration. This is my favorite of all registration platforms. Try it. You will 100% love it!

Cons

They charge a fee. You can decide if you or buyer will cover it. I wish the fee was less than it is.

Review Source: Capterra
 


December 2017

December 2017

LOVE!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Convenient way to manage attendees!

Pros

I love how easy it is to customize, set-up, and manage events. Any issue or question I've had, I've been able to look up online to get resolved quickly.

Cons

I wish I could access more of the features through a free account, but don't we all? If I used it more, I'd definitely spring for the upgraded account.

Review Source: Capterra
 


November 2017

November 2017

Industry standard event ticketing software is great, just pricier than others.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Eventbrite manages events and ticketing very well! It seamlessly collects money, and has options for ways to do that.

Cons

It's pricier than other similar event and ticketing software that works just as well and fits my social values better. Other than that, it's great.

Review Source: Capterra
 


October 2017

October 2017

Incredibly convenient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great way to organize the invitee and attendees for any event. App works great, website is easy to maneuver, and is free!

Review Source: GetApp
 

dan from HA

October 2017

October 2017

Very easy to use for organising small events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and set-up for managing small events and gatherings. Have used the free version a few times in recent years....

Cons

Nothing bad to report as yet - some of the layout designs were very basic and could be improved in the future.

Review Source: Capterra
 

Rohit from The Trust for Public Land
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Our field offices use Eventbrite to send out invites to local events.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that it is intuitive, anyone can set up an event and easily track event registrations. They can also upload their own email list.

Cons

I wish that the platform interacted better with existing CRM databases. We have a donor database with IDs and event attendance history, and I would like to be able to export data from Eventbrite in a format that can easily be uploaded to the database.

Review Source: Capterra
 

Mariah from BHHS

October 2017

October 2017

Ease to use and good for events

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Being able to put in emails and have them mass sent an event is great. Our company is on the larger side and Eventbrite allows us to send our invites for events with no problems at all. The templates are great and make for ease when constructing the form

Cons

When accepting the event, you are then put in their system and they will email you when you may not want to receive their emails at all.

Review Source: Capterra
 

Jonathan from GTJobs Ltd Recruitment

October 2017

October 2017

Event brute has quickly helped me find nearby networking events which has been helpful to my busines

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

From finding upcoming free business networking events near to where I live which has helped me to grow my sales and income for my start up business

Pros

Event brite shows me the nearest free business networking events which are invaluable to me as a start up business

Cons

Event brite website is far far to cluttered and not laid out in an easy to use format - the site needs a redesign with top quality graphic designers who understand usability

Review Source: Capterra
 


October 2017

October 2017

Eventbrite's free version is a blessing to track and register people for free events!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Eventbrite shines with its free and low cost event ticketing features. I've mostly used it for free or comped events that involve simply checking people in off a list. There's an app or printable lists you can check off and live update as you go.

Cons

Eventbrite gets more complicated with larger scale projects. I would definitely only use it for small or free events.

Review Source: Capterra
 

Christina from Christina Perera Ministries

October 2017

October 2017

Eventbrite is an affordable option for event ticketing especially for non-profits.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to create multiple types of tickets for various events, helps ensure we are planning for the appropriate number of people.

Cons

The only option to collect payment is currently pay pal which charges a fee, adding other options such a donor box would be helpful!

Review Source: Capterra
 

Alexis from BizBash
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Easy and free registration platform. Very user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Super easy platform to set up events for beginners and people with low budgets, yet highly effective.

Pros

This platform is super easy to use for all events. Set up is self-explanatory and can be used for all ranges of events or to set event reminders for upcoming dates. The integration is great and can be shared easily to Facebook, etc.

Cons

I wish you could customize the platform a little more and make the website portion more designed to fit your event branding.

Review Source: Capterra
 

Anna from AST
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

It is very easy to set up and very easy for those registering to attend your event.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use. Reduces time managing registrations. Low cost. No spreadsheets!!

Pros

It's ease of use and how you can personlise it to your companies look and feel. People are also very famililar with event brite and are happy to use it and sign up.

Cons

If you are running break out rooms and mini events it's difficult to break down the eventbrite invitation. The page showing you has registered isn't very easy to understand. It's only ideal for small and easy events.

Review Source: Capterra