All EventMobi Reviews

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User Profile

Adam

Verified reviewer

Hospital & Health Care, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

All in one event management!

For a conference or meeting this is an excellent tool for the digital age.

PROS

Eventmobi is a software platform for doing event management. It is app based so users can log in on their phone, tablet or computer. So it is a great way to go "green" for a meeting or event (reduce printing costs too). However, this is just the beginning. You have digital event planning and can push email blasts, programs, alerts, attendee info. Plus, you can automate the collection of survey data, live polling and audience participation. The platform is quite easy to use and for a small meeting/conference easily handled by one person rather than an event management company. For a very large meeting you may need more people depending on your timelines. Eventmobi has integrated registration and payment processing (with Stripe) and makes this part of the meeting simple to organize. You know in real time how many people are coming, how much money you are making from ticket sales etc. In addition, you can push requests from Eventmobi to ask speakers or participants for their bios, asks sponsoring companies for logos, descriptions and website links all with the click of a button. Many of our vendors really like have the additional contact with attendees thru the app. At the end of your event you can generate a lot of analytics about how people used the app and interacted with vendor pages. You can collate survey data on speakers and sessions into very nice pdf reports or excel tables. Customer service is fast and excellent.

CONS

There were some areas in the registration system that were a bit cumbersome or required contacting customer support to fix (e.g. if somebody wanted to cancel their registration). However, there is a new build of the software this year (2018) and a lot of these issues have apparently been fixed.

Vendor Response

Hi Adam, thank you very much for your review and your business. We appreciate it. You are correct that our Experience Manager platform launched this year does address many of the challenges you've observed earlier. We invite you to check them out for your new event.

Replied November 2018

Bridget

Financial Services, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Low Friction and Great Product

Very positive! The customer service was top notch in terms of being prompt and professional.

PROS

The ease of building the application and also how simple and fast it was to get up and running. Very intuitive UI.

CONS

It would have been nice to have the ability to incorporate the live polling into PPT slides or existing presentation tools. Instead we had to flip back and forth between the slides and polling/Q&A.

Reason for choosing EventMobi

Ease of use, UI and cost.

Reasons for switching to EventMobi

Cvent was in the midst of an upgrade and we had to use another vendor for a one-time meeting.

Vendor Response

Bridget - I had to read your review twice to make sure I wasn't looking at a marketing text we wrote :-) Thank you so much, I am glad you got the experience we were designing for. I am also grateful about your feedback regarding the live polling. I will speak to my product management team later today and see how we can improve the experience. All in all I am happy to read your review, and I hope the many new features we have released will excite you for many events to come :-) Thorben at EventMobi

Replied April 2023

Kim

Hospitality, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Great mobile app for the price!

Has been a great improvement to get groups to stop printing programs.

PROS

Very easy to use from the Administrative side and user friendly.

CONS

Gamification. Not feasible the way it's currently designed.

Reasons for switching to EventMobi

CVENT sunset its product.

Jamison

Internet, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2019

App works, but nothing special about it

App works fine, but could use a facelift to bring it into 2019

PROS

I was with the team that evaluated this software for an event. The team decided to move forward and the event was successful, but many features were underused.

CONS

The interface is a little clunky and feels like it hasn't been updated in YEARS. Information IS available even after the event.

Vendor Response

Thank you for taking the time and leaving your feedback for EventMobi. We're very happy that your event and event app was a success. We hear you about the look and feel of the app. As you know, EventMobi is one of the original innovators in this space and we have created one of the most comprehensive platforms in the market today. Just over a year and a half ago, we completed the redesign of the Experience Manager (our CMS) and our customers love the new platform as it allows them to manage their entire event stack. We have been working hard on a design update of the event app, so if you would like a sneak peak please get in touch with your account manager. We plan to release it this summer and are super excited to showcase a fresh design complete with new features. We hope we have an opportunity to have your team and attendees use the new EventMobi for your next event :) - Bob Vaez CEO

Replied February 2020

Anonymous

51-200 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Good platform, great customer service

We have drastically reduced our paper agenda print outs by using the app for the agenda. This also helps in our last minute changes. We are still looking for increasing the ROI for any sponsors who want to further utilize the app. Any time I have an issue or I'm curious about another event's app, my CSM is more than happy to walk through with me. Love that it is almost always a call instead of a link to a help page.

PROS

EventMobi's integration with Swoogo is definitely a high point. We also like the basic functionality and look forward to expanding our app for increased use.

CONS

The "onsite"/ lead capture app should not be a secondary app that my exhibitors have to download in addition to my event app. With the unique identifier for each user, it should be possible to partition the event app to include the lead capture for only those people designated as exhibitors/sponsors.

Mikayla

Non-Profit Organization Management, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

EventMobi is amazing

PROS

I’m a really big fan of EventMobi. It’s totally customizable and the user experience is excellent.

CONS

It can be a little time consuming to learn the system because it’s not totally intuitive. That being said, the customer service is extraordinary.

Traci

Education Management, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great Event Managment Product

Great product and easy to load info and navigate.

PROS

End User results....ability for them to know where their going and when their going is priceless. Valuable tool for presenters as well.

CONS

Easy, forward leaning, information at your fingertips, post event information access

Reasons for switching to EventMobi

Not sure

Nicole

Banking, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

EventMobi for Yearly Conference

It helped our event run more smoothly - with way less paper and way fewer questions!

PROS

The gamification is a hit with our users. They can't get enough of it!

CONS

That would also be the gamification. After using it for two years, we have to keep thinking of new ways to keep them engaged. Getting point for completing a profile or post a pic would be great.

Robin

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Great overall experience!

PROS

For our conference, EventMobi allowed our attendees to easily access all the important information needed to make the most of their event experience. We could customize the menus and input our data with ease.

CONS

The only bump we encountered in our experience was inputting group registrations into the app. We had to manually input several attendees that had difficulty getting into the app. This was an easy remedy, but did provide an obstacle for some of our attendees.

User Profile

Claire

Verified reviewer

Higher Education, 10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Easy to Use for Admins and Users

Customer service was terrific from sales to execution. The software was easy to use for both admins and users.

PROS

Event Mobi was very easy to use and set up for a first time user. It allowed me to update information in real time and eliminate costly printing costs.

CONS

Would be nice if documents could be batch downloaded by attendees.

Anonymous

2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Great meeting app and the best customer service

PROS

We've been using EventMobi for our past 6 meetings and we love it. It's very easy to add your meeting info (schedule, speakers, attendees) and there is a lot of customization as well. You can select the color theme, change the widgets on the home screen, set up polls, and many other things. They also follow up after your event with a detailed analytics report on app usage. Their support is excellent if you need any assistance. I've always been able to get someone via their chat box when you're setting up the app. This is an awesome product and I can't see us moving to another platform anytime soon.

CONS

I have no complaints about this product. It satisfies all of our needs.

Vendor Response

Thank you for your review and your business!

Replied November 2018

Decker

Religious Institutions, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

App made our conference communications easy!

EventMobi offers solutions for communicating conference information. They have many features that has made our conference run more smoothly and has reduced administrative time.

PROS

*We were able to go paperless - no more bulky printed conference guides. We are able to provide attendees with a schedule, speaker listings, vendors, maps, and more. *The EventMobi template app has enough options that we can customize it to our needs, but is specific for conferences so we are not drowning in options. *The app notification systems is a lifesaver for sending instant announcements to attendees during the conference. *Before we used printed guides and decisions had to be made weeks prior to the conference for printing. Now, with EventMobi, we can make changes during the event and everyone is automatically updated. (Room changes etc). *Tech Support helped us copy over last years app so we didn't have to start from scratch this year, each year it gets easier to set-up. We save lots of time using an app vs. paper guides. *Add on features allow us to customize our app to what we need. * Ask a Question allows the audience to participate in a panel discussion by submitting their question on the app, and a moderator could display the question for the audience to see. Allowed us to get to the real questions from attendees.

CONS

*It does rely on users downloading the app and having access to wifi or wireless data. Some conference centers have poor cell reception. We had issues with some participants receiving notifications if they were in areas with poor cell reception. *Sometimes people with poor tech skills struggle with the app. They have a hard time seeing how the data is interconnected. They want to see an easy "at a glance" schedule, rather than one with all the details (rooms, speakers, etc). *Our event is for teens, and not all teens have smartphones - it does require the use of a smartphone to work.

Aina

Non-Profit Organization Management, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

EventMobi platform and service made for a postively memorable first virtual conference!

Considering this was the first time we had ever organized and hosted this kind of virtual event, the staff organizing and members attending were extremely pleased with the platform and outcome of the service! All the staff at EventMobi were extremely supportive and helpful, which was very much appreciated. [SENSITIVE CONTENT] kept us on track at all our weekly meetings! Thank you to the post-event team for working with us and being flexible on creating options for having the recorded on-demand sessions available for longer after the event. All in all a fairly slick process and experience!

PROS

EventMobi design team were able to design a platform that matched our brand and style. The conference platform was easy to navigate as a registrant/event user, and the SUPPORT TEAM hand holding us every step of the way was FANTASTIC!

CONS

The back end was a little overwhelming at the beginning, but overall became manageable once we overcame the learning curve. There were some bugs to work out with the integration with our Swoogo registration list. In the future see if you could embed REMO into the main stage. We also got into a crunch at the end of the prep-phase, because it was not mad aware to us how much work would still need to be done by the EM team to prepare the transition slides. But it all worked out in the end!

Reason for choosing EventMobi

We already had an existing contract with EventMobi for other products, so it was easy to combien and migrate. We also felt that our membership had some familiarity with EventMobi. EventMobi was also the right price and had all the services and support we were looking for.

Marlene

Insurance, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2021

Feedback

Eventmobi enabled my association to conduct virtual conferences during the pandemic with minimal training (in terms of entering info. onto the platform). However, we had issues with our workshops during our recent 2 day conference (Legal Section Annual Meeting Oct 6&7). The incorrect links were inputted onto the virtual platform; this confused the attendees & speakers. This was taken care of but it was unfortunate that this occurred as we relied on Eventmobi making that portion of the conference smooth (we had 4 workshops & on the day of the event, I had attendees and speakers reaching out to me as they were confused and were not sure what link to press). In addition, due to circumstances beyond my control as an Administrative assistant I was late in providing material to Eventmobi. I received negative emails from the Eventmobi person assigned to our conference - this occurred a few times. As an assistant I do not make executive decisions on my own and have to wait for instructions or things to get confirmed. This individual from Eventmobi was not nice to me in her email responses, and I did not appreciate her tone. However, I understand she had deadlines to meet and it was crunch time. I would advise in the future to refrain from responding to Admins in an emotional tone as it creates a negative vibe, that myself as a customer should not have to encounter.

PROS

the ease of use for every function & the fact that as an Admin I can updated it frequently.

CONS

we had issues with the formatting in biographies; I was advised to use "copy as plain text" but sometimes the formatting was still off. If this feature could be fixed (for example, regardless of the font copied it should automatically copy to a specific font to ensure every Bio has the same font size.) that would eliminate the need to re-format at the users end.

User Profile

Yanick

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2022

Manage your events like a pro...

PROS

EventMobi offers a wide range of features. Conduct surveys and get feedback, issue tickets for events, all managed on mobile. EventMobi is a must-have for professionals.

CONS

EventMobi is not perfectible in every way, administrators should look into options to improve customer support.

Vendor Response

Yanick! Thanks for your review, and good to hear that, generally, your experience was good. I just wanted to let you know that I am sorry you found our customer support not perfect. Since you wrote your review, we have added various improvements, both on the platform, but also in how our customer support team operates, that should help you not experiencing these issues next time we'll work together. Thanks, Thorben, VP of Product Marketing at EventMobi

Replied January 2023

Jennifer

Hospital & Health Care, 5,001-10,000 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

1st year using the APP for our conference. Big Success! Hopefully will have more use in 2019.

Saved money and trees as did not have to print as many conference packages. Ability to push out messages with any last minute changes to the attendees. All conference information at your fingertips i.e. maps, agenda, power point presentations, speaker profiles, exhibitor info etc.

PROS

As this was our first year we did not get complete "buy in" by attendees but the ones that did use liked the ability to evaluate the workshops online, have their personal schedule with locations and maps at their fingertips and be able to follow along with the presenters as the ppt presentations were also available on the APP. Live Polls was also a big hit especially during our plenary presentations - once people got the hang of it - it almost became a game to vote for the questions! Overall the APP was very user friendly, well organized with lots of information available to the attendees. Love that at the end of the day I could easily create a report to review evaluations - no need to hire someone to input all the eval data from hundreds of paper evals!!!! I did not use all the features this year but plan to use more in 2019.

CONS

It was very labour intensive to input all the attendee schedule information as we did not link our registration with the APP - I have since talked to Eventmobi and I will do things a little different next year to make it easier on me. Also, each time I imported the agenda spreadsheet attendees profiles were lost - Eventmobi has since fixed this issue. Impressed that they take feedback seriously and strive for Continuous Quality Improvement.

Vendor Response

Jennifer, thank you for this incredibly thorough review! We really appreciate your insights. Best, -Jillian Wood, Customer Marketing @ Eventmobi

Replied June 2018

Diana

Non-Profit Organization Management, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Loved EventMobi

The support team was amazing and helped to make the whole process stress free, painless and enjoyable.

PROS

I felt that the software was user friendly- while we did opt in to have the support team set-up the product, I was still able to go in and understand how to do it if I needed to. I also liked that I could have my virtual team in a green room, and I could be with them, but not impact the front end.

CONS

I would love if it could integrate with our registration software. While there is a lot of customization and options to use the EventMobi registration page and integrate with the platform, I loose the ability to seamlessly track our participants.

Reason for choosing EventMobi

Price, Support and the way the platform looked from our participants end.

Reasons for switching to EventMobi

I switched because I was looking for something that was more user friendly and had a better support team

Vendor Response

Hey Diana! Your review made me really happy. Glad to hear the switch paid off for you. In general, we should be able to integrate with almost every registration system. If you aren't looking for something customized, our Zapier integration allows you to integrate EventMobi with more than 5000 systems without ever writing a single line of code. Check it out! Again - thanks for your review, Thorben, VP of Product Marketing at EventMobi

Replied January 2023

Pam

Health, Wellness and Fitness, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING: