Keeping track of all the steps needed in planning and executing an event. From booking to billing and in between it is fantastic! Has a place for any information you need or just want.

Keeps all information about your event in an easy to use format that is just perfect for following the daily functions of your event. Can be partially open to areas or fully opened so you can see everything that has been inputted. It is our bible when landing a new event. Easy to use and easy to implement. We have this software at 20 golf courses to use so we can see what is going on at each course. Critical if you are booking a tournament and need to have your member golf play another course.

Not really, we have used this software for years. It was called Rainbow something before but it is the same company and they have added more features. I really don't know of anything I do not like. I is jut perfect for our needs

Streamlined the booking and planning process for us with multiple events onsite planned by multiple staff.

The calendar feature is very intuitive, robust, versatile and informative. Also, the related locations prompts, overlapping reservations, and bulk update location updates are all nice. The virtual assistant module is great.

Random glitches here and there. On the plus side, these are generally just annoyances, not critical to functionality. The support is generally quick to submit bug reports and follow up with patches. The invoicing and billing process is quite versatile and thorough, but as such, it tends to be a bit cumbersome. Wish they had an api.

It's a good product, the annual maintenance costs are reasonable, the phone tech support is unsurpassed.

Unlike other companies that have reduced staffing for their products to low, ineffective levels or outsourced support to locales where clear communication can become a challenge, EventPro has continued to provide top-notch tech support. Additionally, we have always reached a human being on the first call for the past decade that we've been using EventPro software. The final reason is that EventPro never forces us into the latest and greatest upgrade or patch. In my 30+ years of experience as a technology worker, I have found that every software fix includes a new bug - it's the nature of the beast and is true any time you're dealing with hundreds of thousands of lines of code and human beings. Because of this, I will not put our production systems on the newest version; however, I appreciate that it creates more work for Support to be familiar with older versions of the product. It's great to have a company that invests in meeting the needs of their customers.

Customized reports are somewhat costly. EventPro doesn't include good floor plan design tools.

Our organization has used Event Pro for over 7 years are satisfied with the software and support.

The software is affordable, easy to learn and contains plenty of useful features. It gives staff the capability to review the availability of any of our facilities and book them for our customers in a timely manner.

We use other software to invoice our clientele. This software is used by all of departments with the Town of Minto, therefore invoicing solely from Event Pro is not an option. At this point, i don't believe there is any way to link the two programs together to make the monthly billing process easier.

IslandWood has been an EventPro customer since 2007. Some of our favorite features include the amount of customization that can be done to the booking calendar and reports. What would make EventPro even better? We would really like it to connect to Salesforce and would also prefer the navigation throughout the program to be more intuitive (i.e. there are several similarly labeled tabs/items that have different functions). When we made the decision to switch to EventPro we scheduled one of their trainers to come and work with our team to get us up and going. Their technical support is very knowledgeable and responsive. They also offer additional training that can be done online.