The system was not geared to endurance events and it limited us in what we could do in the endurance industry.

Easy to use, love how you can duplicate events during set up and best part is choice of payment platform- as an event organizer getting paid within days of ticket sales is great.

System was easy to use, great customer support and the employees we dealt with would go out of their way to help us.

In fact, when some clients choose other platforms and issues arise, it reminds me why I am so happy with this decision. The ease of setting up new events and copying past events in incomparable.

The people on the events.com team, are some of the best people I have worked with and genuinely care about our organization and what these events allow us to do beyond the event.

There should be options for non-binary and other. With the multi selection question, there's no option to add other with an if other question.

You want me to type more but that is literally the only thing we like.

We are able to host all of our events through events.com and that is a game changer for us. Payment plans, different ticket pricing - it's all wonderful to have in one place.

Charges too much in fees for purchasing tickets.

A fantastic and highly personalized ticket management system.

We were told a machine would be sent to us this week to process tickets, that didn't happen. Overall a very disappointing experience that has required far more work on our part than we were expecting.

Events.com has the top client support. They check in on us several period to get on to certainly we didn't assert any questions and to desire our outcome well.

The customer service brings the product from good to great.

I like the UI, it is very clear and I am able to find what I am looking for easily.

Inability to design registration page exactly to my standards.

This allows our organization to easily manager our professional clubs' events. It been a big help to get the information out, see who is interested, and manage appropriate follow up messages.

Navigation thru site was confusing  and sometimes frustrating.

Our local sales rep was AMAZING. She made our transition from a different service provider seamless, provided fast and friendly support, and personalized our event page herself.

The extra 'add-on's' (such as swag, drink, t-shirts, socks etc) are a really nice touch. The sharing feature to allow others to invite friends for a discount is great.

I love the ease of the platform. It is very user friendly and what isn't easy the customer service is top-notch.

If you download the information it's useless and unreadable. Trying to make a list of who bought what is worthless and taking about 6 hours at this point.

The help staff were awesome. Took an active role and helped me get things in the way they needed to be.

The forward-facing UI for consumers. The simplicity of ticket purchasing and overall clean aesthetic of the design.

Our timing company also only uses iPads. It's very difficult to use this without it being used across all platforms.

WE love using and integrating Tripleseat to our events here at Cheekwood. Tripleseat is easy to use and the support is right on the money.

Tripleseat is immensely helpful in not overbooking and being able to plan ahead in terms of revenue coming in and tracking client retention.

The chef BEO includes the bar information which is unnecessary and can be confusing. According to everyone I've spoke with this is unavoidable and there is nothing they can do about it.

The annoying, time wasting and the unnecessary notifications. I have nightmares about those dreadful notifications.

The best part about Tripleseat is the ease of use.

Its a great database for event management in the hospitality industry and great tool to communicate with clients or potential future clients.

Customer Service and Use Are Amazing. Really love the easy of the auto generating forms.

Speed in dealing with Guests is great - I have been happy implementing Gather at over 15 locations.

Sometimes the information we put in the system is also not updated properly and we need to refresh the page a few times. We've missed or messed up catering orders for that reason.

The customer service if I ever have a question or issue that needs sorting is quick and helpful. I use this software daily and I love using it.

Costumers love the ability to sign contracts online and the ease of communications. I have worked with several different software and TripleSeat is definitely my favorite.

Love almost every aspect of Tripleseat. The templates are great.

I really love the ease of making quotes, pulling together events, and sharing with the team, etc.

The only negative thing I would have to say is the discussions software usage with email servers.

It's easy to use, relatively intuitive (once you get the hang of it) and my experience with my account rep has been amazing.

Marketing it can integrate with Mailchimp which is great but that is not enough for exposure.

The integration with Mailchimp is simple. Their is a way of storing CC cards for clients which is a nice feature.

Features are constantly added and improved on. But most of all, customer support is the best ever.

I love the calendar view. It is so easy to login and get an overvie of what your day looks like.

Weekly and daily digests can be great reporting for the team. Integration with Stripe payments is easy to use.

Like before, we love the contract editing possibility. I also love the notifications and reminders that you can set for yourself.

US Dollar

Events.com is a cloud-based suite of event management applications that enables businesses of all sizes to manage sponsors, inventory, proposals, agreements and more. Key features include event creation, guest management, payment processing, reporting and analytics.


Events.com comes with a marketing module, which allows enterprises to design, launch, manage and promote events by sending invitations to target audience based on attendees’ locations, purchasing behaviors and search patterns. It helps users create events by including registration details, pricing tiers, payment information, participation controls, discount coupons and promotional codes on a unified platform. It lets enterprises utilize QR code scanning and voice recognition technology to facilitate guest check-ins.


Events.com allows integration with various third-party applications such as Google Analytics, Google Maps, Stripe, MailChimp and more. Prices vary based on ticket price range and support is extended via live chat, documentation and other online measures.



LongDescription

Surveys & Feedback

Customer Data Management

Barcode/Ticket Scanning

Payment Processing

Group Registration

Lead Capture

Customizable Reports

Access Controls/Permissions

Activity Tracking

Sponsorship Management

Online Registration

Event Maps

Attendance Management

Mobile Ticketing

Multi-Event

Refund Management

Registration Management

Kiosk Ticketing

Onsite Ticketing

Conferences/Conventions

Attendee Tracking

Data Import/Export

Offline Access

Promotions Management

Onsite Registration

Self Check-in/Check-out

Badge Management

Online Ticketing

Email Marketing

Mobile Access

Real Time Data

Ticketing

Live Streaming

Ticket Brokering

Marketing Automation

Social Media Integration

Forms Management

Event Ticketing

Real Time Updates

Mobile Check-in

Alerts/Notifications

Class Registration

Reporting & Statistics

Attendee Management

Volunteer Management

Event Management

Event Registration

Event Calendar

Website Management

Discount Management

Customizable Branding

Reporting/Analytics

Print-at-Home

Customizable Forms

Attendee Profiles

Social Promotion

Point of Sale (POS)

Gamification

Third Party Integrations

Exhibit/Vendor Management

Weddings/Parties

Web browser (OS agnostic)

For paid events, a fee is added for guests to pay at checkout. If an event is free, then no fees are involved. Fees are dependent on the ticket price range. No matter how much is charged, Events.com caps their fees at $8.95.

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Events.com

In Person

Live Online

Webinars

Documentation

Videos

#1 Guest and Event Management Software for Hospitality

Managing and booking events is stressful. Tripleseat powers restaurants, hotels, and unique/special venues to book more catering, group, and event business and will increase sales without increasing your workload.

Tripleseat has helped more than 11,000 venues increase their sales by 30% or more and takes the stress and friction out of planning events.

Who We Serve

With our hospitality experience, Tripleseat knows there isn’t a one-size-fits-all solution for booking and events. To remedy that, we’ve tailored our service to meet specific demands across a wide range of establishments:

-Fine Dining
-Casual Dining
-Catering
-Bar & Nightclub
-Hotels
-Fast Casual
-Enterprise

Our Products

-Restaurants & Unique/Special Venues: Keep your team in the loop to stay on top of event details and payments. Comprehensive reporting helps you identify areas to improve sales and efficiency.

-Tripleseat Hotels: Streamline your day-to-day workload with a simplified group sales process while supporting all your essential app integrations.

-EventUp: Connect to an industry network to accelerate your event business. Our directory helps you grow your brand and connect to millions of potential new leads to drive revenue and grow your events business. The largest venue directory connecting you to millions of potential new leads to help drive revenue and grow your events business.

-Tripleseat+ Direct: Enable clients to book their events with your business easily. We provide customers a simple online booking solution from your website, social media, or EventUp.com.

Events.com vs Tripleseat

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Support and Training

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