About Eventsquid

Eventsquid is cloud-based event management software for small, midsize and large businesses. It caters to corporations, sports leagues, educational institutes and other associations. Primary features include event registration, website and mobile-app creation, attendee communication, speaker management, document management, reporting and analytics.

Eventsquid allows users to create a personalized event website. Users can include a flexible registration portal on websites. Users can create different registration forms that include customized prompts, payment methods, payment gateways, messaging and other options. Users can check-in attendees from attendees’ badges, mobile devices, printed vouchers or a self-service kiosk. Other features include ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

83 Reviews of Eventsquid

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(68)

68

4 stars

(14)

14

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 83 results

October 2018

User Profile Picture

Randi from Space Foundation

Verified Reviewer

Company Size: 51-200 employees

Industry: Aviation & Aerospace

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

Wish we would have discovered Eventsquid sooner!

On top of solving all of our registration problems, through Eventsquid, we've solved problems that we didn't even realize were problems. For example, our accounting department for 34 years has produced invoices for hundreds of participants that wish to be invoiced. It's not hard to do but it takes time. With Eventsquid, the customer creates their own invoices and in their communication center, you can have automated reminders to send to customers that are approaching payment due date or past due. No more individual follow-up emails. Our accounting team was delighted to know that workload had been removed. After our show, we had a team that spent a large amount of time creating an after-show survey (they built our own system) but Eventsquid has a survey tool built in with the mailing lists already available. That freed up a great deal of team for our developers. Additionally, our developers no longer have to build and maintain our custom seating program. Eventsquid has a seating program built in. And, best of all, it works directly from our registrant list so we do not have to import, export and update data in two separate locations. This system is not just benefiting the registration process, it literally is changing our whole organization. We are learning that we can use this software for far more things than just our Symposium registration. We are using it for several other events and day-to-day operations.

Pros

I don't even know where to start. One of the biggest benefits we've received thus far is the ease of registering our customers. Our event is extremely complex with many different rules, exceptions, registration offerings, dozens of different registration categories that influence different registration prices, etc. We've tried several other registration systems and they just simply could not do what we needed it to and our customers were always complaining about the complexity of registering for our events. We were working harder not smarter trying to pull reports/data in our other systems and with Eventsquid, the reports are very easy to use and pull all of the data you need. I researched a couple of the big box registration companies and they were all WAY out of budget but also, they couldn't do what we needed the system to do. Luckily, we came across G2 Crowd and Capterra and saw all of the great reviews about Eventsquid. I was over the moon to learn about all of the features they offered and best yet, it was extremely affordable! Not to mention, their staff is AMAZING! I literally could go on and on about the benefits of this software. If you are looking for a better registration system, look no further. This is your solution!

Cons

I can honestly say there is nothing I dislike about this software. There were a couple of far-fetched, "in a perfect world" requests we had and their staff quickly modified the system to make it work for us.

November 2020

Sara from Education Development Center

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

November 2020

Flexible platform for creative managers

The support team and leadership have been great to work with - I feel really supported and am proud to have brought this service and platform to my organization. We have since adopted EventSquid as our enterprise-level event management system. We're excited to continue learning the platform and the many needs it can meet.

Pros

The flexibility within the platform to customize and configure pathways and events just the way you need them is great! The user experience is smooth and appears seamless on mobile or desktop - that's a necessary feature for this type of platform. The admin side of the platform is fairly straight-forward and simple; you won't need an IT expert to use and deploy this platform. The support from the EventSquid team is what puts it over the top!

Cons

With so much customization, there is a bit to explore and can be overwhelming. The VEO seems promising but we haven't been able to quite figure it out with the video-conferencing platform and types of services we offer. There are just a few things here and there that the platform does (registration timeouts, inability to automate email/attachments in confirmation emails, not saving submissions, etc) that are a little frustrating, but nothing unexpected from a new platform.

Reasons for Choosing Eventsquid

User and admin experience and platform support

Reasons for Switching to Eventsquid

User and admin experience were primary, cost, and platform support

May 2021

Janice from FitnessFest Conference & Expo

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2021

Great event registration software at a reasonable price!

This is our second year using Event Squid. FitnessFest Conference & Expo is a conference for fitness professionals. We have about four days and 8 "tracks/seminars or workshops" going on at once when we hold our events, not to mention an expo and a rather robust and sometimes complicated schedule and payment options. We have a very unique service and need a variety of things. FitnessFest entertained and researched several platforms before arriving at ES. I am a leery and picky person, and I can not tell you how thrilled I am at the decision we made to choose and to stick with ES! It does so many things that we are amazed with. Just coming off a Virtual event and now going into our second LIVE event with ES, we are very pleased we made the choice. In this ever changing world of technology, ES is constantly working to create more products and to improve systems. And perhaps top of our list of being pleased, is the customer service that [SENSITIVE CONTENT HIDDEN] in particular has given us, as a team. This has been a big learning curve for us and we appreciate [SENSITIVE CONTENT HIDDEN] taking the time to meet with our team (more than once or twice!) to answer questions and to explain things until we understood them.

Pros

EventSquid is very user-friendly. We are able to capture all the information needed from our attendees. Integration with Paypal was great for us to process payments quickly and easily. EventSquid has made our jobs much easier than in the past. The reports generation is a huge plus. We can see so much data across mulitple workshops without having to do it manually. It has helped us save so much time!

Cons

We feel we could have used a bit more training at the beginning to really utilize all the features of the software. We have a lot of complicated scenarios (mostly of our own doing) so we need to better understand how EventSquid can work best in those instances. Also sometimes certain actions feel redundant so might be good to be able to activate a function in multiple places. Lastly some things you have to push SAVE and somethings are autosaved. Would prefer autosave throughout the whole site.

Reasons for Choosing Eventsquid

Price was a huge factor

Reasons for Switching to Eventsquid

Ease of use. Getting more data that we needed. The ability to use year to year with ease.

November 2018

Amberlee from WOW Logistics

Company Size: 501-1,000 employees

Industry: Logistics and Supply Chain

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Functionality

4.0

November 2018

Great features and functionality, issues with user-compatibility

It helped with several essential event functions, like registration and payment processing, and helped make things easier. However, non-user-friendly functions made things more difficult for us, as we had to help guests register and make payments over the phone. All in all, it's affordable and worth the money, but improvements are needed.

Pros

It performs a lot of functions, from registering guests to processing payments to sending out event surveys.

Cons

It's not very user-friendly, especially for people who are not internet savvy. I had to help most of our guests register for the event because the registration process was too complicated (having to make a profile for every attendee, even guests of our main attendees, made things difficult. People simply wanted to register guests without providing their names, addresses, etc.).

Response from Eventsquid

Replied June 2020

Hi Amberlee, I'm sorry to hear that you had to help your guests register because your form asked for name, address, etc. I looked at your event setup and it appears that instead of setting up your fundraiser as a simple event, you copied a sport shooting event (more complex setup) and left the guest setup in place. You, of course, can eliminate any or all fields from the guest registration form or any other form. In addition, our "Plus-X" guest method (which you opted not to use) allows the principal registrant to simply add the first and last name of the guest(s) they are bringing; no account needed and no need for the guests to register themselves. I also noted that our support team provided several hours of one-on-one training assistance to Ms. Brewer on your team; perhaps she was aware? In any event, we are happy to make corrections to your event setup if you need us to.

May 2021

Carol from Member Driven Technologies

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Very Glad I Found This Software!

This software has saved us countless hours in every aspect from setup to tracking to reporting to billing. We set up 3 different registrations - for clients, business partners, and employees - repeating some questions in all 3 but then easily making them unique for each type of registrant. Simple! And I cannot say enough about their customer service. Every single person we've worked with is pleasant, professional, knowledgeable and helpful. Tickets are turned around in a very reasonable amount of time, and when we recently experienced what we thought was a crisis right after we launched our virtual conference (another amazing set of tools for users and attendees) (the crisis was self-inflicted, I will say), EventSquid personnel immediately jumped on a Zoom conference with us, in a matter of minutes diagnosed what we had done wrong, and got us back where we needed to be. This all happened between sessions so our mistake was rectified before all but a few attendees knew anything had been amiss. Eventsquid's team is all about customer service and they will not let you down!

Pros

Eventsquid (ES) has given us amazing event organization capabilities at an incredibly reasonable price. The features rival those of systems that cost 5-6 times as much, and its presentation of info to our clients and business partners is very professional looking and easy to use. We set up very sophisticated agendas in it with dozens of sessions, spread across 6 different meeting rooms and many sessions running concurrently. ES won't allow you to accidentally schedule two sessions in the same room at the same time, nor allow you to schedule the same speaker in two different sessions at the same time. It is very easy to set up speaker profiles complete with photos and bios, and once you define your agenda and assign speakers to all the sessions, when you click on a speaker, you'll see all the sessions that person is delivering, where, and when. And it builds your mobile Wapp at the same time! No extra work! The system allows you to send emails to all you invited, or to any subset: send an email just to business partners who have registered; or send an email just to invitees who haven't registered; etc. It keeps track of all the messages you sent and allows you to send them again as is or modify them and send as a new message. The reporting capabilities are very strong and easy to use. You can tell everything from who registered to everything they registered for, the options they selected, the permissions they are giving, etc. Billing is amazing as well!

Cons

There is nothing we really don't like, some feature just take some getting used to like any other software package. On a recent, sophisticated setup, I made the mistake of setting up our sessions in registration setup before I created them in agenda setup and then found out the agenda has to be done first. There was no converting the work I had done - my bad. We've opened a few enhancement requests and in general are pleased with the way they've been handled. Some have been added to the software, we've been given workarounds for others, and there are a few that are still on a future possibilities list. We could not ask for more than that.

Reasons for Choosing Eventsquid

ES has everything we need for a fraction of the price. I'm not sure what Cvent brings to the table in features even if price were no object. And Cvent seemed very confusing and cumbersome to set up. That is absolutely not the case with ES.

Reasons for Switching to Eventsquid

Constant Contact didn't have all the capabilities we were looking for. CrowdCompass was a pretty good tool, but we could not justify keeping it when ES builds a Wapp while you're setting up your event online.