Ratings & Reviews

Overall Rating

4.57 / 5 (169)

4.73 / 5 (256)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 7, 2020

November 20, 2019

Pros/Cons

  • Pros

  • The software is very user friendly. It is so convenient to have all the information we need for our events in one program.

  • I love that the software is live so I can make changes on line in front of the customer, while on the phone with them and they can sit right away in front of their own screen.

  • Cons

  • Once in a while it is slow to respond - but customer support is always available for any questions and fixes problem instantly.

  • The only issue I have at the moment is that the mobile app is not as easy to work on the go. I do love having the mobile app, but I wish it was easier to send and edit the email templates.

  • Pros

  • The staff is very supportive, responsive and helpful. We had a specific idea for our campaign, brought it to the Member Planet team and they helped make it a reality!

  • Ease use for mass communication. The software has enhanced communication with the organization's membership

  • Cons

  • Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs.

  • I don't have any issues with this tool as of now

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots