GoToWebinar vs MemberPlanet

GoToWebinar has 1424 reviews and a rating of 4.47 / 5 vs MemberPlanet which has 256 reviews and a rating of 4.73 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.47 / 5 (1,424)

4.73 / 5 (256)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 22, 2021

November 20, 2019

Pros/Cons

  • Pros

  • It is a great technical tool that reaches all areas of knowledge. The customer care team were a huge help and they reach out to individuals. It has versatility of use.

  • I like being able to control e-mails and keep in contact with my members. I really like your support.

  • Cons

  • Inability to manage members by bulk. Absolutely terrible tech support or responsiveness to customer needs.

  • I don't have any issues with this tool as of now

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos