GoTo Webinar vs Microsoft Teams
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.3 / 5
Value for Money
4.3 / 5
4.4 / 5
Customer Support
4.3 / 5
4.2 / 5
Functionality
4.4 / 5
4.4 / 5
Last Review Written
August 9, 2024
October 1, 2024
Pros/Cons
Pros
- It's an excellent tool that has continued to improve over the past few years and has awesome reporting features that are required for the courses I use this software for.
- I was introduced to this software from a support team that helps with an app we use daily. I was so impressed with the level of ease and speed this app provides, we had to get it for our company.
- Relating with my clients well has won me a wonderful career in my field. GoTo Webinar has kept a high performance rate with the most technologically advanced patterns.
Cons
- Also at this point the UI is comparatively much less intuitive and has fewer features than the competition. The WORST part is that we found out the company is highly unethical.
- It sometimes crashes without knowing why making it very difficult to get back on the platform, this is bad.
- Seems like it gets worse and worse. 2 weeks ago I had to contact Customer Service for the first time ever in 5 years because the applet wouldn't start and someone had to remote login to remove it.
Pros
- It is a simple, easy to use software with robust features to allow good communication via chat, and great live chat. Including blurring the background.
- Teams overall is great and I’d recommend it. The platform for not just calls is good, but the internal communication that it allows for is second to none.
- But after playing around with it, we jumped right into it and have only seen great results. Our team is happy and we are happy with the price we pay to utilize this software.
Cons
- Another annoying function is that anyone can mute everyone, resulting in a confusing mess when more than one person tries to speak. A hierarchical approach to the problem would make sense.
- When you have a bad internet connection, the video and audio are bad compare to zoom with the same internet condition.
- We had this problem of not being able to connect to Microsoft Teams and the lack of a support channel we were unable to solve the problem.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
