About Grenadine Events

Grenadine Events is a cloud-based event planning and management solution that helps users to organize conferences, events and meetings. Grenadine Events helps event organizers to manage and coordinate participants, speakers, venue and room distribution. The solution also facilitates collaboration among teams to assign a different set of tasks and responsibilities during event planing. Users can create event websites that allow attendees to browse programs and sign-up for events.

Grenadine Events also supports online ticket and credit card processing. The visual calendar allows users to create personalized schedules and broadcast their final schedule on the event website. Users can view real-time updates for the events, identify scheduling conflict and resolve...


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Supported Operating System(s):

Web browser (OS agnostic)

35 Reviews of Grenadine Events

Average User Ratings

Overall

4.66 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(10)

10

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 35 results

August 2018

Lisa Deutsch from The Mythopoeic Society

Verified Reviewer

Company Size: 11-50 employees

Industry: Writing and Editing

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Mostly a happy user

Pros

Easy to use. I can easily mark what events I want to see, and then just sort on those. I can coordinate with friends. Always useful. I had to help with set up for one event. It was easy to get in, see what was happening, add my events, and assign my people.

Cons

I've heard from friends that the iOS app has been having problems. An update has been sent to Apple, we have an event next week. Please update ASAP.

April 2016

Jason from Eastern Communication Association

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2016

Great Product, Easy to Use

I just finished planning an academic convention in Baltimore, MD, using Grenadine Events. We had 865 Registered People, 885 people in the program, and 224 different items listed within the program (just to give you the size and scope of my convention). PROS 1) My participants LOVED the website version of the convention. Even the convention hotel staff said it was one of the cleanest online website programs they had ever seen. 2) The participants also loved the AP version. 3) The amount of time this software saved me on finding conflicts was my personal favorite feature as the convention planner. I've heard horror stories related to finding all of the conflicts, but this software made dropping a panel into a time slot and instantaneously finding out if there were conflicts a cinch. 4) Overall, the learning curve for my needs was pretty fast. 5) The customer service at Grenadine is amazing. Any time I had a question, I had a response within 24 hours, which kept me making progress. CONS 1) Registering on the website and creating an account was a bit tricky for some. To register as a specific user, you had to have the e-mail address that had been given to me by an associate planner. Unfortunately, many of the participants had no idea what e-mail address I was using, which caused some frustration on their part. 2) To make a participant "live" in system, the individual had to uploaded and indicated that he or she had "accepted" an invitation to the convention. With my association, by the point I'm programming everyone is accepted. I wish this had just been the default. This was just one other step that didn't seem too necessary. Overall, I would recommend this software to anyone planning an academic convention. This product made my job a lot easier. Even the "cons" I have are minor ones that really didn't impact my ability to successfully use this software.

Response from Grenadine Technologies

Replied April 2016

Thanks for this review! I'm happy to say that we've since addressed your con #2 (you can now assign anyone to a calendar item, and we now automatically mark them a speaker as soon as we notice the assignment, without having to "accept" them). We are always working to make identifying people an easier task, regardless of which email address they use, which is something that should gradually improve over time as we "catch" more and more ways to figure out who a person is, regardless of how they spell their name, if they use their middle initials or not, or which one of their email addresses they use.

May 2019

Penny from Vintage Hardwood Flooring

Company Size: 501-1,000 employees

Industry: Consumer Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

May 2019

Good start but needs improvements

It was ok, but there were a lot of bugs. I don't think I would use your software again unless there were some major improvements done. I think you have something good here, but maybe wasn't right for our type of event which was very simple.

Pros

Canadian company Initially it seemed to have what I needed. See notes below Some items worked well

Cons

On the outside it seemed to be the best software when I was comparing companies, but once I got into building the site I had a lot of issues and many of my simple requests couldn't be answered or dealt with. 1. Cell phone numbers for our guests weren't saved and I had to ask individually to get that info. 2. Reports are a mess, for some questions you have to go to one report for other questions, you need to download another report. The whole point of reports is to save time. I spent alot of time having to copy and paste data. This was my biggest disappointment. 3. Why are cancelled tickets included in reports. 4. Your support departments emails - aren't a reply to my original email, which makes it difficult to understand if you send 2 or 3 emails. Would be great, if you had our original question in the reply, so we know what you are responding to. 5. We had to try several different ways to sell tickets - this was for an activity choice. There was no perfect solution and it created a problem when people went to register. We wanted only one choice and when something was selected, would "gray" out the other options. Instead people signed up for multiple by accident and then we had a mess to try and cancel and clean up. This single reason will result in not using your software again. This is a major problem area on your site. 6. Couldn't and was discouraged to upload maps. 7. Can't use the " # " sign in text, as it stops displaying everything after.

September 2018

Heather from Emily Hall Tremaine Foundation

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Friendly interface at a great price

Customer service was excellent. They also have a lot of information on their website (although it could be more searchable) but emails and phone calls were instantly addressed. I would use this software again for future events.

Pros

The cost is lower than others on the market offering this level of functionality. I loved the sub-items to group activities/sessions occurring at the time and the ease of use to add sessions. The app interface is also very user friendly. They also offered easy links to embed the event on my website and include it in external emails.

Cons

Attendees only show up in the public list if they have taken the time to create a profile and approve it for public viewing - which meant that 3 of my 135 attendees showed up on the app. As far as I could tell there was not way to override this - so I created a pdf file and added it as a document.

Response from Grenadine Technologies

Replied September 2018

Thanks Heather a lot for this great review. Interesting point you bring here. Well noted. We will definitely take this into account in a future release. Best regards, Fred.

December 2016

Christine from Con-Volution

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2016

Great and getting better all the time

I have used this produce since its inception, as both an end-user and project manager. It has consistently improved, with additional functionality and improved user interface every time I use it. The customer support is outstanding, and questions I've raised have often led to new features or updates of existing features. Basic data entry options include importing spreadsheet files. Options for notifications are easy to use. The mobile app is easy to use, and is not a drain on data or battery life. The website functionality is something I haven't used much, so I can't really comment on it. And I haven't used the individual sign-up/sales options at all. I highly recommend Grenadine.

Pros

overall ease of use -- particularly the ability to take information from a previous event and import it into the new event. I'm still learning about the survey functionality, but it seems robust.

Cons

setting up the mobile app content is a bit fussy still. My biggest issue is with graphics because phone screens aren't the same size/proportion (they warn you about this, though). Some info for mobile has to be edited by hand, with a window that shows you formatting so you can code it (much like a Wordpress window)