All idloom.events Reviews
1-25 of 72 Reviews
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Chara
Verified reviewer
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Excellent event management tool
What we value most is the time that we save thanks to the tools provided by IDLoom. In addition, we may create fresh, elegant and user friendly event management pages with minimum training of effort. A very important factor is also the very efficient support provided.
PROSIDLoom events is a powerful tool when it comes to event management. It is extremely user friendly and well built, allowing the organising team to advance the services provided to our customers, whilst simplifying the organisation process.
CONSIDLoom keeps updating their services, so even the features that did not meet our needs have now been updated. Thus, at this point, with relevance to our needs, there are no cons.
Vendor Response
Hello Chara, We thank you for this great review. We do our best to deliver features that help you create your events in a few clicks. We'll keep on improving the platform to help you save time. Don't hesitate to give us your suggestions through the platform when you have some. The idloom Team
Replied April 2023
Richard
Non-Profit Organization Management, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
idloom ASA Review
It streamlined our event promotion and registration process.
PROSThe product was very easy to use, it was priced effectively
CONSIt all functions well and as of yet we haven't experienced any negatives
Reason for choosing idloom.events
It seemed to be the right product and pricing for us
Vendor Response
Dear Richard, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found idloom.events easy to use and that you appreciate the effective pricing. Your satisfaction is our top priority, and we're thrilled to know that we met your expectations. If you have any further comments, suggestions, or questions, please don't hesitate to reach out. We're here to assist you and provide the best possible experience. Warmest regards, The idloom.events Team
Replied June 2023
Craig
Higher Education, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Craig Gambrell's Idloom Review
I like how easy it is to set up and get an event page going. The overall theme and site layout is very plasing to work with. I love how great their customer service has been . [sensitive content hidden] always respond right away and are super friendly with their assistance.
CONSI do not like how you have to make an account or have an existing plan to receive the training materials.
Vendor Response
Hi Craig, Thank you for this great review! We appreciate your acknowledging our team's efforts to deliver the best support when needed. Your feedback on the training material will be taken into account to improve further our services. If there's anything else we can do to enhance your experience, please let us know. We're grateful for your support and trust. The idloom team
Replied July 2023
Sophie Marie
Oil & Energy, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Great tool - a little room for improvement
As soon as it is set up you can use it quite easily. The registration is user-friendly.
CONSThe payment process was often very difficult. Some features need improvement.
Henry
Education Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
all we needed in one solution
it does what it sells - eventmanagement with different usersettings for our crew
PROSvery easy to useown "academy" wo learn the basics and for onboardingnice look of the eventpagesmodular to fit our needs (select if u want to show partners, sponsors, speakers in seperate designed sitesuntil now no problems at all
CONSsometimes a bit confusing which paymentplan does exactly whatwe wish there would be more preset designs to choose from (dark, light, fancy, technical ...)
Reason for choosing idloom.events
everything is in one place, no database maintainance, fast customer support
Vendor Response
Hello Henry, Thank you for your kind review. We're happy to hear that our solution has provided everything you needed in one place, that you find our platform easy to use, and appreciate our teams' efforts. We appreciate your feedback on the Academy, created for learning basics and onboarding. Your insights are valuable, and we're dedicated to improving our solution based on user experiences. Thank you for the improvement suggestions. If you ever have more thoughts to share or need assistance, please don't hesitate to reach out. We're excited to continue supporting your event endeavors with our solution! The idloom Team
Replied August 2023
Jessica
Non-Profit Organization Management, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
idloom ACIL review/survey response
Excellent!
PROSIt was extremely easy to set up and we love the reporting it provides us.
CONSAs of now, we don't seem to have any issues with its functionality
Reason for choosing idloom.events
Good reviews, pricing, ease of use and the reporting.
Vendor Response
Dear Jessica, Thank you so much for your fantastic review! We're thrilled to hear that you found idloom.events extremely easy to set up and that you're loving the reporting features. Your positive feedback truly motivates us to keep delivering the best experience possible. If you have any questions or need any further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Warmest regards, The idloom.events Team
Replied June 2023
Lauriane
Health, Wellness and Fitness, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Excellent registration application
It is really easy, lot of possible features or integrations, great team support who reply very fast to help you
CONSI didn't have the possibility to test all the integrations so I can't speak about all the propose.
Vendor Response
Dear Lauriane, Thank you so much for taking the time to review our solution! We greatly appreciate your feedback and are thrilled to hear that you had an excellent experience with our registration application. We are glad that you found idloom.events easy to use and that it offered a wide range of features and integrations. We have put a lot of effort into making our platform versatile and user-friendly, so it's wonderful to hear that it met your expectations. Our team is also grateful for your kind words about our support. We strive to provide prompt and helpful assistance to our users, and we're delighted that you found our team to be responsive and efficient. Once again, thank you for your valuable feedback and for choosing idloom.events. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Warm regards, The idloom Team
Replied June 2023
Gregory
Civic & Social Organization, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great product with exceptional customer service.
Easily tailored to whatever type of event you are planning. Customer service is always there to assist.
CONSNothing comes to mind. Recommend continued improvements to ensure that the software remains relevant and customer oriented.
Vendor Response
Hi Gregory, Thank you for your wonderful review! We're delighted that you find our product great and our customer service exceptional. Good news! We are working diligently to improve our solution, give you new features and stay relevant and customer-oriented. We hope you'll enjoy the new features. Thank you for your support and trust! The idloom team
Replied July 2023
Brian
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Easy, Convenient, Fast
Using idloom has saved time and stress for me. Not only does it make it easier to organize events, but it helps me stay on track of what needs to be done.
CONSNothing that I can think of yet. Great experience.
Vendor Response
Dear Brian, Thank you so much for your wonderful review of idloom.events! We truly appreciate you taking the time to share your experience with our event organization solution. We're thrilled to hear that idloom has made a positive impact on your event planning process, saving you time and reducing stress. Our goal is to provide a platform that not only streamlines event management but also helps users stay on top of their tasks and deadlines. We're delighted to know that we have succeeded in delivering on that promise for you. We take great pride in offering an easy, convenient, and fast solution, and your feedback reinforces our commitment to excellence. It's fantastic to hear that you couldn't think of any cons at this time :) Again, thank you for your kind words and for choosing idloom as your event management solution. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out! Warmest regards, The idloom Team
Replied June 2023
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Idloom
- easy to use - user friendly - fair pricing
CONSthe approach could be more developed for professionals : - more customization could be a plus - more access to different types of content (sections, more tools to add content such as pictures,...)
Vendor Response
Dear Valued User, Thank you so much for your review! We greatly appreciate your feedback. We're thrilled to hear that you find idloom.events easy to use and user-friendly. Providing a seamless experience is our top priority. We're also glad to know that you find our pricing fair. We aim to offer competitive pricing options while delivering the best value to our users. We only answer your comment 5 years later, and we can tell you that we do have all the missing features you were talking about in your com... Thanks for your comments ! :-) If you have any further comments, suggestions, or questions, please don't hesitate to reach out. We're here to assist you and ensure your continued satisfaction. Warmest regards, The idloom.events Team
Replied June 2023
Renja
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Perfekt, um viele Events gleichzeitig zu koordinieren!
Wir veranstalten ein Filmfestival, welches jährlich in 17 verschiedenen Städten gleichzeitig stattfindet. Idloom hat die Koordination von den verschiedenen Städten, Locations und Filmen stark vereinfacht und uns viel Arbeitsaufwand eingespart. Idloom ist sehr übersichtlich gestaltet und selbsterklärend. Hatte man dennoch mal eine Frage, hat der Supportdienst sehr schnell und kompetent geantwortet.
PROSIdloom bietet extrem viele Möglichkeiten / Tools / Funktionen und man kann die Einstellungen genau auf seinen Event anpassen. Zum Beispiel ist es genial, dass man pro Event verschiedenen Optionen und Kategorien von Tickets erstellen kann und auch verschiedenen Locations hinzufügen kann. Auch ein grosses Plus ist das E-Mailing, welches idloom zur Verfügung stellt. So kann man ganz einfach alle TeilnehmerInnen einer Veranstaltung kontaktieren. Idloom ist sehr übersichtlich gestaltet und eignet sich auch perfekt, um viele Events gleichzeitig zu koordinieren!
CONSIdloom würde noch viel mehr Möglichkeiten / Tools / Funktionen bieten, als wir überhaupt benötigten. Alle Funktionen, die wir nutzen, sind perfekt und ich kann nichts Negatives anmerken.
Reasons for switching to idloom.events
Idloom ist ideal um viele Event gleichzeitig zu koordinieren. Sehr viele verschiedene Möglichkeiten / Tools / Funktionen.
Vendor Response
Many thanks Renja for your review! Reading that our software simplifies your activity is the best reward for us. If you have any recommendations for further improvements, don't hesitate to reach out!
Replied December 2021
Els
Leisure, Travel & Tourism, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
If there were a "golden buzzer" on Capterra, I would press it for Idloom events
Before using Idloom Events, we managed event subscription and payment manually. I tried some web applications, but they lacked either user friendly interface for the audience wanting to subscribe, or for the back office. Idloom Events has it all. Add to this an excellent helpdesk, and hands-on mentality (e.g. implementation of support for online events during the Covid-months), make I am really happy about this tool !
PROSIdloom events' user interface is extremely user friendly, also for complex registration forms! Whenever new functionality is added, it reveals itself in a very "natural" way (I come across the new stuff by applying my normal way of working), so no need to train the team.
CONSIn a perfect world, the activity log, which shows every edit in detail, should also have a placeholder for the event.
Vendor Response
Dear Els, Thank you for taking the time to review our platform! We are proud to say that at idloom, we make it a priority to stay on top of the latest technology, both for our front and back end. Therefore, we are thrilled to hear that you found our platform easy to use and user-friendly. We also appreciate your valuable feedback regarding the implementation of an activity log per events. We will take this into consideration as we strive to continuously improve our platform and provide our users with the best possible experience. Thank you once again for your positive feedback and suggestions. If you have any further feedback or ideas, please do not hesitate to reach out to us. We are committed to providing our users with the most innovative and user-friendly platform possible. Best regards, The idloom Team
Replied May 2023
Kathrin
Construction, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great platform for various event formats
With idloom-events you are able to cover a wide range of requirements: From websites for casual Christmas or summer parties with a simple registration process to sophisticated content for corporate meetings with a lot of different hotels, workshop options and restricted registration. Since we implemented Idloom in our group three years ago, we have been able to cover 90% of the inquiries. For the remaining 10%, the Idloom-Team (A big thank you to [SENSITIVE CONTENT]) has always been able to surpass expectations with a reliable solution.
CONSFor some of our events it is important that not only the registration but also the content of the website is password protected.
Vendor Response
Thank you for your nice review Kathrin! Regarding your con, feel free to reach out to us and we'll be happy to implement that feature for you !
Replied October 2022
Patrick
Management Consulting, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Nice event software
Easy Setup, good Usability. If something is not clear, the support helps you immediately. Also for our customers, it's so easy, to registrate to our events.
CONSI miss the feature to individualize the event overview more as we need it. But it's not that big problems.
Vendor Response
Dear Patrick, Thank you so much for taking the time to review our event software. We are thrilled to hear that you found our platform easy to set up, with good usability, and that our support team has been helpful whenever you needed assistance. We strive to make our platform as user-friendly as possible, and we are delighted to see that our efforts have been appreciated. We are sorry to hear that you missed the feature to individualize the event overview more as you need it. Your feedback is valuable to us, and we are committed to continuously improving our platform to meet our users' needs. We will take your feedback into consideration as we work on developing new features and improving the existing ones. Thank you again for your positive feedback and for choosing our platform to host your events. If you have any further feedback or suggestions, please do not hesitate to let us know. We are committed to providing our users with the best possible experience. Best regards, Sacha
Replied May 2023
Natalie
Events Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Natalie Dayes - IDLoom Registration Review
Really positive. A great team, super friendly and helpful and a great user friendly product. Growing flexibility over time which is great.
PROSThe CMS is very user friendly and there are great adaptable features to suit many client needs
CONSThe lack of full control over parts of the CMS is sometime as problem. We can't customise all areas even with the design knowledge, e.g emails as we don't have access, so if a client requires this we the get charged. But the product itself is really great. I have loved using it.
Vendor Response
Thank you for your review Natalie! I completely understand your con. Actually, that's precisely the reason why we're revamping the front end and event website editor from the ground up! Soon you'll enjoy a brand new editor !
Replied October 2022
Brecht
Verified reviewer
Broadcast Media, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
The definition of intuitivity and user-friendliness, far exceeding expectations in support
Hard to do better. We are a convinced customer for our future events and will advise others enthousiastically to choose for Idloom too.
PROSIt is very, very intuitive. As soon as you can think about a feature, it's actually on the next line. It literally thinks the way you think as an event organiser. In terms of support I probably had the best experience ever in my whole life. At the crucial moment of the launch of the registration, on a Friday eve far after the end of business hours, on the most beautiful summer evening, right before a long weekend, Idloom people helped me out with a quick and satisfying solution to a complex problem. I am so grateful.
CONSI'd have to do very deep and long thinking to be able to mention even one.
Vendor Response
Dear Brecht, Thank you so much for your amazing review! We're thrilled to hear that you find idloom.events incredibly intuitive and that it anticipates your needs as an event organizer. We strive to provide a platform that aligns with your thought process and makes event management seamless. We're delighted that our support team was able to assist you during a critical moment and provide a quick and satisfying solution to a complex problem. Your satisfaction and success mean the world to us, and we're grateful for the opportunity to support you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success in event planning. Warmest regards, The idloom.events Team
Replied June 2023
Sandy
Civic & Social Organization, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Uitstekend evenementenplatform
Snel en correct antwoord.
PROSDe functies zijn heel ruim. Eenmaal je het opzetten kent is het gemakkelijk.
CONSGeen overzichtelijk agenda. Aantal inschrijvingen zijn niet te zien in het overzicht.
Reason for choosing idloom.events
Aantrekkelijk platform.
Vendor Response
Dear Sandy, Thank you so much for taking the time to provide us with your feedback. We truly appreciate your input! We apologize for any confusion caused by the lack of a clear agenda and the absence of visible registration numbers in the overview. We value your suggestion and will definitely take it into account for future updates. Your feedback is invaluable to us as we strive to improve our services and provide the best possible experience for our users. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you in any way we can! Warm regards, The idloom.events Team
Replied June 2023
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING: