All idloom.events Reviews
1-25 of 75 Reviews
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Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed December 2019
Easy event organizers and guest registrations.
Idloom is one of my favourite tool to manage an event. Online user registration is just so painless. In past, I have to pay people for data entry and they missed some names too, now everything is sorted.
PROSWe cover a lot of events and we tried online registration for the first time and it is working flawlessly. In our past event, we tried using a paper ticket and there is a lot of problems distributing tickets and delivering them. Now with the online event ticketing, it is just super simple. Creating an event is just a few clicks. After registering I created the first event and go online within an hour. This is so thrilling.
CONSPlease add a validate password field, I turned on caps and typed in the password, and when I wanted to log in it was not logging me in.
Vendor Response
Dear Valued User, Thank you for sharing your feedback with us. We appreciate your suggestion to add a password validation field. We understand the importance of ensuring a smooth login experience and will definitely consider implementing this feature to prevent any inconvenience caused by capitalization issues. Your input is valuable to us as we continuously work towards enhancing our platform. If you have any further suggestions or encounter any other difficulties, please feel free to let us know. We are here to assist you and ensure a seamless user experience. Best regards, The idloom.events Team
Replied June 2023
Natalie
Events Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Natalie Dayes - IDLoom Registration Review
Really positive. A great team, super friendly and helpful and a great user friendly product. Growing flexibility over time which is great.
PROSThe CMS is very user friendly and there are great adaptable features to suit many client needs
CONSThe lack of full control over parts of the CMS is sometime as problem. We can't customise all areas even with the design knowledge, e.g emails as we don't have access, so if a client requires this we the get charged. But the product itself is really great. I have loved using it.
Vendor Response
Thank you for your review Natalie! I completely understand your con. Actually, that's precisely the reason why we're revamping the front end and event website editor from the ground up! Soon you'll enjoy a brand new editor !
Replied October 2022
Sophie Marie
Oil & Energy, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Great tool - a little room for improvement
As soon as it is set up you can use it quite easily. The registration is user-friendly.
CONSThe payment process was often very difficult. Some features need improvement.
Vendor Response
Hello Sophie Marie, Thank you so much for your trust in idloom and this great review. We're not just committed to maintaining user-friendliness, but we're also dedicated to delivering new and exciting features. Your feedback about the payment process is invaluable, and we're eager to improve it to ensure a seamless experience for all. Please don't hesitate to reach out to our team with any suggestions for improvement. We're all ears and excited to enhance our solution based on your input. Once again, thank you for choosing idloom. The idloom Team
Replied March 2024
Michèle
Publishing, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Perfect for events of all types and sizes
Event creation, registrations and check-in have never been so easy.
PROSAs we organise a series of different events throughout the year we needed an event management tool that would be able to accomodate the needs of basic and complex events (multi-day, multi-location, multi-workshop, ...). idLoom offers the right balance between - a lot of handy - functionalities and price. It's not only a user-friendly software with a good looking interface, the team listens to your needs and will offer you great service too. Event creation, registrations and check-in have never been so easy.
CONSUsing idLoom is very intuitive that might explain why there's no real help section. Even though we always get the answers we need a dedicated help page would be nice.
Vendor Response
Thank you for your kind review Michèle ! I'm glad to read our software is useful for managing your events, and that the custom features we developed for you are helpful. Thank you as well for the feedback on the help section. We have since then been very active in creating a well-documented user guide, with all new releases and their corresponding user manuals. Here's the link to it: https://www.idloom.com/en/events/blog Furthermore, we try to ensure that all new development is made in an easy to understand manner, so that users find their marks in a few seconds only in the software. If we receive a complaint or a question on how things work, we make the necessary amendments to make sure things are more intuitive. Good luck with your future events! The idloom-events team
Replied March 2019
Henry
Education Management, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
all we needed in one solution
it does what it sells - eventmanagement with different usersettings for our crew
PROSvery easy to useown "academy" wo learn the basics and for onboardingnice look of the eventpagesmodular to fit our needs (select if u want to show partners, sponsors, speakers in seperate designed sitesuntil now no problems at all
CONSsometimes a bit confusing which paymentplan does exactly whatwe wish there would be more preset designs to choose from (dark, light, fancy, technical ...)
Reason for choosing idloom.events
everything is in one place, no database maintainance, fast customer support
Vendor Response
Hello Henry, Thank you for your kind review. We're happy to hear that our solution has provided everything you needed in one place, that you find our platform easy to use, and appreciate our teams' efforts. We appreciate your feedback on the Academy, created for learning basics and onboarding. Your insights are valuable, and we're dedicated to improving our solution based on user experiences. Thank you for the improvement suggestions. If you ever have more thoughts to share or need assistance, please don't hesitate to reach out. We're excited to continue supporting your event endeavors with our solution! The idloom Team
Replied August 2023
Robrecht
Verified reviewer
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Great platform to organize professional events.
Very userfriendly, professional platform. We used it for a customer event and were able to set up a great looking registration page. Managing guests was very easy.
CONSThe only small thing was that we allowed people to bring a guest and these guests weren't in the counts.
Vendor Response
Dear Robrecht, thank you very much for this review. Indeed the accompanying person feature you used is informative only, and doesn't count as a registration. It was actually developed so that guests could inform that they'll come accompanied to part of the event (dinner for example, so the organiser can adapt catering needs appropriately), but it is not an actual registration. If you need to have this person count as a participant, you need to register him/her separately. However, we're about to launch a new multi-ticket function, that will allow you to purchase multiple tickets at once. This might be a solution for you, although it won't be nominative. I hope this helps. If these solutions don't suit you, you know that we can always develop custom features for you, if desired. Very best regards, The idloom team
Replied April 2018
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2018
Idloom
- easy to use - user friendly - fair pricing
CONSthe approach could be more developed for professionals : - more customization could be a plus - more access to different types of content (sections, more tools to add content such as pictures,...)
Vendor Response
Dear Valued User, Thank you so much for your review! We greatly appreciate your feedback. We're thrilled to hear that you find idloom.events easy to use and user-friendly. Providing a seamless experience is our top priority. We're also glad to know that you find our pricing fair. We aim to offer competitive pricing options while delivering the best value to our users. We only answer your comment 5 years later, and we can tell you that we do have all the missing features you were talking about in your com... Thanks for your comments ! :-) If you have any further comments, suggestions, or questions, please don't hesitate to reach out. We're here to assist you and ensure your continued satisfaction. Warmest regards, The idloom.events Team
Replied June 2023
Christine
Transportation/Trucking/Railroad, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Idloom Events
The online registration system is easy to use from set-up to implementation.
CONSI don't have any least favorite items to report on for this system.
Reason for choosing idloom.events
We have been using idloom for several years and chose it over several others because of the inexpensive cost for the system, the many features available, and ease of use.
Vendor Response
Hi Christine, Thank you so much for the incredible review! We are happy to hear that you love idloom.events. It's fantastic to know that you find the system easy to use, as we thrive to make it as user-friendly as possible. We are grateful for your trust in idloom all these years. Thank you! The idloom team
Replied July 2023
Ahmad
Verified reviewer
Education Management
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
The best events platform I have found over the last 10 years!
The easiest events platform I have seen so far! You can really have your event website running in just one day with amazing & professional look. What I really liked about the images feature which show all images at same size even if we upload different images with different sizes or formats
CONSNothing to mention but I would be happy to see a mobile application for the platform soon and maybe an option to use different logo for each event :)
Vendor Response
Dear Ahmad, Thank you very much for your kind review! We're happy to read that you like our tool. As for the different logos per event, this feature is available with our Corporate plan, where you can edit multiple event profiles within a single account. Don't hesitate to get in touch if you need more information. Best regards, The idloom team
Replied June 2018
Gauthier
Banking, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Financial forum
Le programme est assez intuitif et permet de s'y retrouver facilement
CONSQuand nous modifions la photo des orateurs, elle n'apparait toujours pas !
Vendor Response
Hello Gauthier, Thank you for your thoughtful review, it's truly appreciated. Regarding the bug you mentioned, it's already been corrected. Remember, our support team is always here for you whenever you need assistance. Your satisfaction is our top priority. Rest assured, we're committed to working diligently to deliver user-friendly software and ensure a seamless experience for you and all our users. We're thrilled at the opportunity to continue accompanying you in future projects. Your trust means everything to us. The idloom Team
Replied March 2024
Sofia
Events Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Excellent Event Management Tool
Idloom is a great registration platform. It is very user friendly both from the planner perspective as well as the participant's end. It also has a great design which makes our registration pages look very professional.
CONSThe platform works well for us and we don't have any cons to mention.
Vendor Response
Dear Sofia, Thank you so much for your kind review of our platform! We are thrilled to hear that you find our platform to be user-friendly, and we appreciate your positive feedback. We want to let you know that we are committed to continuously improving our platform and making it the most user-friendly in the industry. As you mentioned, we do revamp the look and feel of our platform every year to keep up with the latest trends in the event software industry. We believe that user experience is paramount, and we want to ensure that our users have the best experience possible when using our platform. Thank you for recognizing our efforts, and we are grateful to have you as a user. Once again, thank you for your kind words, and please don't hesitate to reach out if you need any assistance. Best regards, The idloom Team
Replied April 2023
Thomas
Civil Engineering, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Very satisfied new idloom customer
Exceptionally good and fast support
PROSidloom is very easy to use and quick to learn
CONSOf course, total individuality and simple learning are the opposite poles of a software concept. The balance is perfect for us here.
Vendor Response
Dear Thomas, We wanted to take a moment to thank you for your great review of our platform. We are delighted to hear that you are enjoying our dedicated account managers team and that they have provided you with excellent support. We believe that our account managers play a critical role in ensuring that our users have the best possible experience when using our platform, and we are thrilled that they were able to provide you with the assistance you needed. We have shared your kind words with our support team, and they were thrilled to hear that their hard work has been recognized. It means a lot to us when our users take the time to acknowledge our team's efforts. Thank you again for your positive review, and we look forward to continuing to serve you in the future. Best regards, The idloom Team
Replied April 2023
Sherman
Higher Education, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Flexibility is the Key to Success
The platform give several ways to accomplish the same tasks. Flexibility is one of the stregths of the platform.
CONSOccasional users of the platform may require some time to reacquaint themselves upon their return.
Vendor Response
Hi Sherman, Thank you for your feedback and this great review. We are glad to hear that you appreciate the flexibility our solution has to offer. We're committed to improving the user experience. If you ever need assistance upon your return, our support team is here to help. Thank you for your trust! The idloom team
Replied July 2023
Liesbet
Newspapers, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Effective and userfriendly tool
Good product. And great support team for the tweaks and special things.
PROSThe userfriendliness and all the options that have been taken in consideration.
CONSThe fact that you cannot always change the layout of the pages like you want it.
Vendor Response
Hello Liesbet, Our team pours their hearts into crafting a user-friendly solution packed with a diverse range of features, including custom projects. Your acknowledgment of our efforts is incredibly rewarding. We've duly noted your request for more flexibility in layout. Rest assured, we'll carefully consider it for inclusion in our roadmap. Thank you immensely for this marvelous review! The idloom Team
Replied March 2024
Pauline
Events Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Excellent registration tool! Easy to set up
What I like is that it's an easy to use software. You can create a registration system as well as an entire good looking website quite fast, without difficulties. You can also customized your questions with a lot of flexibility.
CONSNothing to add here. The team is great - thanks.
Vendor Response
Hello Pauline, Our team puts user-friendliness at the core of our work, so we are thankful for your review. Your satisfaction is our motivation to keep on improving and to help you create more events in a simple way. The idloom Team
Replied April 2023
Julie
Aviation & Aerospace, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Un service technique et humain de qualité
La plateforme est intuitive, il est ainsi facile de créer un événement sans avoir des connaissances en codage. Le UX est vraiment bien grâce à un rendu propre, fluide et efficace. Pour l'organisateur, l'interface a un rendu professionnel plus qu'apprécié. Le service est l'un des points forts de Idloom. L'équipe est plus que réactive. Que ce soit pour une question ou un problème plus complexe. Bref, une solution à choisir sans hésitation.
CONSQuelques bugs parfois qui peuvent ralentir la saisie de texte, that's all!
Vendor Response
Dear Julie, thank you so much for taking the time and this amazing review. We are constantly improving all aspects of our solutions, and I'm sure that by now text entry speed has been addressed. It is thanks to feedback like yours that we keep on improving. Hope to hear back from you soon! The idloom Team
Replied April 2023
buhle
Education Management, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
IDLOOM review
It is the value for money. vey helpful.
PROSIt is easy to use and I believe it is value for money.
CONSIt takes a bit of a long time to load, and it's sometimes slow.
Vendor Response
Dear Buhle, Thank you for sharing your feedback with us. We appreciate your input regarding the loading speed of idloom.events. We apologize for any inconvenience caused by the delays and slowness you've experienced. Ensuring a smooth and efficient user experience is of utmost importance to us. We are continuously working to optimize our platform's performance and address any speed-related issues. Your feedback helps us identify areas for improvement, and we thank you for bringing this to our attention. If you have any further comments, suggestions, or if there's anything specific we can assist you with, please don't hesitate to reach out. We're here to ensure your satisfaction with our service. Warmest regards, The idloom.events Team
Replied June 2023
Paolo
Events Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Easy-to-use platform
The platform is agile, flexible and full of features. Especially recommended for events registration and selling tickets.
CONSThe backend can be improved. A proper html use would be useful.
Vendor Response
Thank you for your review.
Replied September 2022
Zivile
Chemicals, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
IDLoom event management
Overall I am very happy with the platform, it's easy to use for me to create and event and or people to attend
PROSEasy to use and very user friendly attendees management
CONSNot everything is customizable however those parts are not essential and do not lower the overall experience
Vendor Response
Thank you for your review.
Replied October 2022
Anonymous
1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
This site met my needs well, and excellent customer support.
This is a very professional looking website, with a good range of functionality. Once set up invoices spread sheets and other useful features were instantly updated.
CONSAs a medical professional I found the technical aspects of setting up the site and receiving payment not particularly intuitive, however, it didn't take me too long with a bit of customer support.
Vendor Response
Thank you very much for your kind review. Rest assured we continuously work hard to make it ever more user-friendly and intuitive to use. If you have any questions, don't hesitate to contact our customer support 24/7. Best regards, The idloom team
Replied June 2018
Danièle
Think Tanks, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2017
Assessment period only for two recent events but positive
Simplification and modernization of our registration system.
PROSMeets many needs with few manipulations
CONSBasic feature somewhat limited, everything useful comes with an extra charge, nothing to add The fact that you have to write more than 100 words is making the survey heavier and offputting
Vendor Response
Dear Mrs Vranken, first of all thank you for your kind review! What did you mean with the 100 word survey, are you referring to Capterra or idloom?
Replied May 2017
Chara
Verified reviewer
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Excellent event management tool
What we value most is the time that we save thanks to the tools provided by IDLoom. In addition, we may create fresh, elegant and user friendly event management pages with minimum training of effort. A very important factor is also the very efficient support provided.
PROSIDLoom events is a powerful tool when it comes to event management. It is extremely user friendly and well built, allowing the organising team to advance the services provided to our customers, whilst simplifying the organisation process.
CONSIDLoom keeps updating their services, so even the features that did not meet our needs have now been updated. Thus, at this point, with relevance to our needs, there are no cons.
Vendor Response
Hello Chara, We thank you for this great review. We do our best to deliver features that help you create your events in a few clicks. We'll keep on improving the platform to help you save time. Don't hesitate to give us your suggestions through the platform when you have some. The idloom Team
Replied April 2023
Renja
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Perfekt, um viele Events gleichzeitig zu koordinieren!
Wir veranstalten ein Filmfestival, welches jährlich in 17 verschiedenen Städten gleichzeitig stattfindet. Idloom hat die Koordination von den verschiedenen Städten, Locations und Filmen stark vereinfacht und uns viel Arbeitsaufwand eingespart. Idloom ist sehr übersichtlich gestaltet und selbsterklärend. Hatte man dennoch mal eine Frage, hat der Supportdienst sehr schnell und kompetent geantwortet.
PROSIdloom bietet extrem viele Möglichkeiten / Tools / Funktionen und man kann die Einstellungen genau auf seinen Event anpassen. Zum Beispiel ist es genial, dass man pro Event verschiedenen Optionen und Kategorien von Tickets erstellen kann und auch verschiedenen Locations hinzufügen kann. Auch ein grosses Plus ist das E-Mailing, welches idloom zur Verfügung stellt. So kann man ganz einfach alle TeilnehmerInnen einer Veranstaltung kontaktieren. Idloom ist sehr übersichtlich gestaltet und eignet sich auch perfekt, um viele Events gleichzeitig zu koordinieren!
CONSIdloom würde noch viel mehr Möglichkeiten / Tools / Funktionen bieten, als wir überhaupt benötigten. Alle Funktionen, die wir nutzen, sind perfekt und ich kann nichts Negatives anmerken.
Reasons for switching to idloom.events
Idloom ist ideal um viele Event gleichzeitig zu koordinieren. Sehr viele verschiedene Möglichkeiten / Tools / Funktionen.
Vendor Response
Many thanks Renja for your review! Reading that our software simplifies your activity is the best reward for us. If you have any recommendations for further improvements, don't hesitate to reach out!
Replied December 2021
Els
Leisure, Travel & Tourism, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
If there were a "golden buzzer" on Capterra, I would press it for Idloom events
Before using Idloom Events, we managed event subscription and payment manually. I tried some web applications, but they lacked either user friendly interface for the audience wanting to subscribe, or for the back office. Idloom Events has it all. Add to this an excellent helpdesk, and hands-on mentality (e.g. implementation of support for online events during the Covid-months), make I am really happy about this tool !
PROSIdloom events' user interface is extremely user friendly, also for complex registration forms! Whenever new functionality is added, it reveals itself in a very "natural" way (I come across the new stuff by applying my normal way of working), so no need to train the team.
CONSIn a perfect world, the activity log, which shows every edit in detail, should also have a placeholder for the event.
Vendor Response
Dear Els, Thank you for taking the time to review our platform! We are proud to say that at idloom, we make it a priority to stay on top of the latest technology, both for our front and back end. Therefore, we are thrilled to hear that you found our platform easy to use and user-friendly. We also appreciate your valuable feedback regarding the implementation of an activity log per events. We will take this into consideration as we strive to continuously improve our platform and provide our users with the best possible experience. Thank you once again for your positive feedback and suggestions. If you have any further feedback or ideas, please do not hesitate to reach out to us. We are committed to providing our users with the most innovative and user-friendly platform possible. Best regards, The idloom Team
Replied May 2023
Craig
Higher Education, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Craig Gambrell's Idloom Review
I like how easy it is to set up and get an event page going. The overall theme and site layout is very plasing to work with. I love how great their customer service has been . [sensitive content hidden] always respond right away and are super friendly with their assistance.
CONSI do not like how you have to make an account or have an existing plan to receive the training materials.
Vendor Response
Hi Craig, Thank you for this great review! We appreciate your acknowledging our team's efforts to deliver the best support when needed. Your feedback on the training material will be taken into account to improve further our services. If there's anything else we can do to enhance your experience, please let us know. We're grateful for your support and trust. The idloom team
Replied July 2023