We have used IvVy for over close to 10 years. The support team are so helpful and always available to take your calls and assist with any queries. We have worked alongside [SENSITIVE CONTENT] for many years and he always is willing to workshop and find solutions to better use the system more effectively.

Easy to manage delegate attendance and take payment. Ability to create a website.

Financial reporting, the abstract system. Abstract system is not set up to effectively manage this aspect of events. Would like to understand more about the app potential.

I purchased IVvy about 10 months ago for our wedding venue business. Their sales team is truly great at what they do, I felt so optimistic about the product. Once I was put in touch with the woman who was going to assist with setting up our account things went downhill quickly. She was very unprofessional and disorganized. Fast forward two months and my software still wasn't completely set up and a lot of things promised in the sales pitch weren't actually available "yet". I emailed several times trying to get a booking issue sorted out with no response and finally got in touch with the sales employee to find out my only other contact had been fired! No notice to let me know or pass me off to someone else. I ended up having a few meetings with someone else to finish setting up my account (this was then 3.5 months after signing up) which mainly involved fixing mistakes from the first employee. I was then instructed to email support if I had any issues which was a complete joke. I was in touch with support about 4 times. The final straw was when I asked them how to edit my invoices to show GST instead of HST as we don't have HST where I live. Support actually emailed me back asking ME to send them information on Canada's tax systems. I've since found a different system which costs $40/month, is super user friendly and most importantly looks much more professional to my clients. This software is an absolute waste of money, save yourself the headache and look elsewhere.

Their sales pitch! I just needed a system to manage bookings, send out invoices and basically keep track of everything which this software manages at a bare minimum.

Very difficult to make quick edits or changes to bookings. A lot of things (like the integrated website calendar) aren't customizable which was frustrating. Very difficult to get the proper information off of IVvy for accounting purposes.

Excellent

Number 1 is the ease of use. Everything is covered in Ivvy. "If you can think of it, Ivvy will do it, you just need to work out how."

Integration with current systems was very easy. Would be ideal if Ivvy also had an app rather than using third party provider.

I use iVvy daily and once you learn the little quirks of the program (as with any software) it is overall very easy to use. The link with the online market place is also a handy tool.

Copy features are great and save a lot of time, as does the edit multiple option. Packages can be set up pretty easily and are easy to use. The regular training session as also a big plus. Would love if there was a favourite reports/columns option for views/reports you run regularly.

Some of the information that you expect to automatically update from one area to another do not do so, this means there is a fair bot of manually correcting the information. No revision/update/version numbers that show on BEO's to easily distinguish between the versions. Splits for revenue over the packages. Invoicing feature is not fantastic, it becomes quote difficult if you have a slightly more curly invoice to amend.

Quicker quote turnaround. Flexible contract terms. Ease of use.

Ease and speed of use. Great template presentation.

Nothing - I love it all! Any tweaks required to fit your business are easy to make.