About Planning Pod

Planning Pod is a cloud-based event planning and management solution that offers tools for solo event planners, agencies, corporations and nonprofits. It enables users to create mobile- friendly event websites with customized branding. Key features include attendee management, collaboration, lead tracking, invoicing and payments processing and venue bookings.

Planning Pod enables event planners to create seating plans by using elements such as stages, tables and chairs. It also allows attendees to register online, and event managers can centralize and sort data. The solution allows users to scan the QR code on a guest’s ticket to check in.

Planning Pod lets users create budgets, share files and calculate the total time spent on each event. Users...


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Supported Operating System(s):

Web browser (OS agnostic)

27 Reviews of Planning Pod

Average User Ratings

Overall

4.33 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(13)

13

4 stars

(10)

10

3 stars

(4)

4

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

March 2018

Nicole from Sensibly Chic Weddings

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

I run my business with Planning Pod

Professional invoicing and contracts w/ online signatures, floor plans, generate to-do templates for each event I plan/design that sends reminders to my clients, database for vendors/contacts

Pros

This app is iPad, Android and laptop friendly, so I can easily access information anywhere with whichever device I happen to be using.

Response from Planning Pod

Replied March 2018

Thanks for your feedback, Nicole!

March 2018

Anonymous

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Good, easy-to-use and practical planning tool

I use it to mostly manage my client's budget and timelines. There are many other features that I don't regularly use because I use other tools or processes, but it works well for those items and I'm on it frequently.

Pros

I like that the owners are always trying to make upgrades to the software and they seem to genuinely listen to customer feedback on what we want to see. It's well priced and easy to use.

Cons

The wedding websites available to the clients aren't up to par with what is available in the industry. Same with the floor plan tool. It would be wonderful to only have to use one platform, but at the same time, it's priced appropriately that the tools you receive are good / on point with what you are paying for.

Response from Planning Pod

Replied March 2018

Thanks for your review. We are currently collecting feedback on our Floorplans tool with plans to make major updates to it in 2018, so please let us know if you have any specific features you would like to see enhanced. We also recently added an Inspiration/Vision Board tool for collaborating visually with team members and clients. As for the event webpage tool, it is focused more on RSVP/registration collection, which is why it may not have the design capabilities of other tools like Wix. But I appreciate the feedback and we will be making updates to that tool later in 2018.

February 2018

Donna from Ame Soeur Events

Company Size: 1 employee

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

I use PP to keep all my weddings in one place. It's an efficient tool to use in tracking my clients

My client info was everywhere, some in Google docs, some in excel...just everywhere. Now everything is in one place which has helped me organize and be a little more efficient.

Pros

The timeline feature and the ability to customize a few things. I enjoy the fact that my clients can collaborate with me on their events and manage their task lists on their own. The planning pod team is very responsive to ideas from its users and that is a huge plys.

Cons

It's easy for event planning use, but for weddings it has many features I don't use, such as ticket sales etc. It had also been nice to manage basic tasks specific to daily follow up on clients through the client contact area. I don't necessarily like that I have to utilize a task lust within the event to set a task if that makes sense. I want to go to one area that has all my clients in it, set my follow up tasks at one time for each client and then get an email reminder to do it.

Response from Planning Pod

Replied March 2018

Thanks for your feedback, Donna. You can add/view/manage tasks via the Calendar tool also if you don't want to manage them inside each event. We will be adding workflows in Q2 2018 so you can more easily set follow-ups and reminders for anything in your account.

April 2019

Erin from Lindeman Weddings and Events

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

April 2019

Fraudulent - do not use

It's too bad because they have the right idea and I did enjoy using their platform while it lasted, but they can't partner with processing companies that don't support their mission statement. All they would have to do is have a couple options or help fix the one they are already partnered with.

Pros

I am an event planner and was happily using their software that I would give 4* to until the one and only banker/payment processing said they offer decided out of the blue after over a year of using the product -- that they can no longer work with my company as I plan events that sometimes involve travel. They won't even allow me to use the invoice software to put through event planning services that have nothing to do with travel. With no warning and zero help from customer service on both the WePay and Planning Pod sides. You can't provide a platform and advertise that you are working as an event planning platform only to have the invoicing and ticket registration platforms not work for events? It is fraud to sell something to companies that doesn't have the functionality that they advertise. They have built a platform to create events and take payments, yet I am banned from doing so. Not to mention it has been over 2 weeks and they are still continuing to charge my card for their service even after I requested a stop/refund. All they would have to do is a quick audit what I do and have a conversion with the one payment processor they work with to resolve this issue. No phone support which makes this even more difficult.

Cons

Terrible customer support. No phone support -- only emails that take more than a business day to answer a trouble support ticket. When your business has to stop because the platform that you are paying for is not working at all, it can be very frustrating having no sense of urgency or even 1 day warning this was going to happen. My account is still rendered useless as it has been for well over a week and still no response from them.

February 2018

Lisa from Conner & Winters

Company Size: 201-500 employees

Industry: Legal Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

Easy-to-use, cost-effective event management tool

It helps with signing people up for our events, tracking submitted information, processing payments from attendees and communicating information to attendees.

Pros

Planning Pod is a very valuable tool for processing event registrations, RSVPs and payments. It also helps communicate information to event attendees. Planning Pod offers a lot of powerful features without the high prices that come with a lot of other event management software options. The customer support at Planning Pod is always very responsive to any questions or issues that pop up.

Cons

While the event website component is very easy to use, I wish it had more flexibility to change fonts and font sizes and arrange text on the website in a custom way. There should also be a way to change attendee ticket status without having to call customer support. A little more flexibility in naming items would also be ideal. (e.g. - We "register" people for our big annual seminar - but had to "sell tickets" due to Planning Pod's set-up)

Response from Planning Pod

Replied March 2018

Thanks for your feedback, Lisa. I have added your input to our list of suggested features for future consideration. As for changing ticket status, if you are charging a fee for registrations, there is a 60-day period that you can change status or refund tickets on your end in the application. After that, you do need to contact us due to the requirements of the credit card payment processors that we work with. If you are not charging a fee, you can always void a free ticket anytime.