Purplepass Software


 

Purplepass is a cloud-based ticketing and event management solution suitable for small to midsize event organizers. Key features include online pre-sale, marketing, printed tickets and wristbands, social media integration, day-of sales and admission management.

Purplepass enables organizers to sell tickets online, over the phone and through participating retail outlets. The solution offers a variety of customizable widgets which can be integrated with websites for online ticket sales. Users can design an interactive assigned seating map where guests can view the layout of the venue, see which seats are sold, which are available and preview what their view of the stage will be.

Purplepass offers custom printed ticket stock and wristbands for in-person ticket sales. The solution includes support for a variety of admission management services including barcode scanners, point of sale systems and receipt and ticket printers.

Creating an account with PurplePass is free and fees are charged based on tickets sold and services required.

 

Purplepass - Assigned seating management
 
  • Purplepass - Assigned seating management
    Assigned seating management
  • Purplepass - Geography
    Geography
  • Purplepass - Distribution
    Distribution
  • Purplepass - Detailed report
    Detailed report
Supported Operating System(s):
Web browser (OS agnostic)

64 Reviews of Purplepass

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David from KING BATT ENTERTAINMENT
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Very good

Ease-of-use

Functionality

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Value for Money

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Great tickets. Easy to use. Everything is all in one!

Pros

This system is the easiest system we have used. Great customer support. I liked how it was easy to upload photos/videos and and a description to your event page.

Cons

Needs a couple more ticket options. This product was cost effective for my organization and PurplePass's customer service was top notch.

Source: Capterra
 

Natalie from Crazy San Diego
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Easy fast reliable

Ease-of-use

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Pros

How easy it was to use. The way it stores past events on the same account. I liked the way we could specialize the type of tickets we sold .. e.g. Promo tickets or VIP

Cons

Maybe just the wait time on the check, and not being notified when tickets are being sold but nothing major, overall great experience.

Source: Capterra
 

Max from Downtown barn
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great customer support and service

Ease-of-use

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Value

Presale tickets, better promotion opportunities.

Pros

The events can be customized however you need, which is great for a small venue like ours that is always changing.

Cons

Some of the features are a bit confusing to get a handle on. The customer service has been effective in this regard, and everything that I've been confused about has been explained

Source: Capterra
 

Rusty from Marshun Entertainment
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Best ticketing system by far!

Ease-of-use

Functionality

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Customer Support

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Ability to offer ticketing to our venue efficiently and professionally

Pros

This system is the easiest and most robust system we have used, however the customer support is on a whole new level. Always there when we needed them and attentive to needs.

Cons

We have not had any issues that were not resolved quickly. Only issues have been with something that we did incorrectly.

Source: Capterra
 

Robert from Showcase626 Events

August 2017

August 2017

PurplePass is a great value for my money and is very user friendly and efficient

Ease-of-use

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Pros

Website is easy to use, Ticket stock ships to home within a day or 2 most. They are very fast and on point here

Cons

They are pretty on point here with very few errors. The original tickets were a bit plane but they have recently added a feature for a higher quality ticket print . No complaints

Source: Capterra
 

Eric from Magician Eric Giliam
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Great user interface, easy to navigate and simple for attendees to buy the tickets to the event.

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Pros

Super user friendly, Great customer support. I liked how it was easy to upload photos/videos and and a description to your event page. They also had great customization features that you can do with your event.

Cons

I didn't really have any problems at all. If your not too computer savvy there might be a little bit of a learning curve.

Source: Capterra
 

Fareha from Boomtown Casino Hotel
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Great. Easy to use.

Ease-of-use

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Value for Money

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Easy to use. Everything is all in one!

Pros

Easy to use and breaks everything down. Customer Support is awesome. Brandon is excellent help. I like that you can add promo codes,

Cons

I would like to have a more breakdown of ticket stats. As far as who was using the coupons and who paid (for each row).

Source: Capterra
 

Bryan from Super Summer Theatre
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Purplepass has made it very easy to transition and set up our ticket system.

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Functionality

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Much better interface and ease of use compared to our prior ticketing system.

Pros

For the most part, the interface is very intuitive and easy to use. Purplepass has added/changed features we needed making the process seamless.

Cons

The merchant interface for the concession stand did not meet our need at first, however, Purplepass worked with us to update the software.

Source: Capterra
 

Amanda from Wisconsin Women's Health Foundation
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Outstanding and cost effective for our non-profit!

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Professionalism and exclusivity of our event!

Pros

We have never used bar-coded tickets before - I loved how we could associate each one a specific person and if/when they came to our event. The handy-dandy scanner to input ticket serial numbers when preparing for the event was great too! This product was cost effective for my organization and PurplePass's customer service was top notch.

Source: Capterra
 

Karen from Glee Music Academy
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Customer Service is Top Notch

Ease-of-use

Functionality

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Pros

They do flips to keep you happy. My customers love choosing their seat and using their promo codes. They really have thought of everything.

Source: Capterra
 

JOSEPH from www.concertsNH.com
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Very happy with Purplepass Ticketing so far.

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easy and inexpensive

Pros

Easy to use and set up events. Customer feedback has been all positive and the cloud ticketing us just what we needed.

Cons

Just being honest...The equipment rental program. Very expensive IMHO for what you get if it it even needed. A true cloud company would not need this. Still have no problem so far with PP

Source: Capterra
 

Demetrius from Dancin in the Eats

April 2017

April 2017

Good site, great support

Ease-of-use

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Value for Money

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Appreciate Purplepass for its many templates, robust pockets of data, and great customer service otherwise.

Source: Capterra
 

Susan from Historic Hemet Theatre

March 2017

March 2017

Best Online Ticket Value

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For most events, PurplePass is the best value for us. We are able to pass all the processing costs to the patron, which saves us a lot. Other sites might be better for patrons finding your event, but if they already have found you and just want to purchase a ticket, this is great.

Pros

All fees are passed to the patron.

Cons

I don't think PurplePass is good for finding us new patrons.

Source: Capterra
 

James from Transparent Agency

March 2017

March 2017

purple pass has great customer service

Ease-of-use

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they are always quick w responses. thumbs up. been working with them a while now....i have no complaints.

Source: Capterra
 

Jovonni from Cymo
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

#1 Ticketing & Customer Service.. Here's Why...

Ease-of-use

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I've used Purple Pass multiple times for my business and I will never go through anyone else. I was first referred by a friend because of their prices. I've been to their office in San Diego and was extremely impressed by their attitude, student mentality, and work ethic. They have gone out their way to put custom symbols, last minute corrections to my projects, express order, even direct delivery, all at little to no charge. As long as I'm hosting events I will use Purple Pass, because they go the extra mile for their customers. Big thanks to Purple Pass and it's team.

Pros

Easy to use
Quick service

Source: Capterra
 

Matt from Geeks Who Drink
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Good service, low fees

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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the Purplepass crew have been responsive and helpful. I recommend their service to anyone working within a tight budget.

Pros

Ease of use, intuitive nature.

Cons

The ticketing side is a little clunky and you're unable to see how many tickets have been redeemed.

Source: Capterra
 

G from Ishibashi Entertainment

March 2017

March 2017

Purple Pass - A Great Find!

Ease-of-use

Functionality

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This Team has what it takes to go the distance in Life. They have the key attributes of a successful enterprise. We look for relationships with people who have the Capacity and the Integrity to operate in this competitive Creative world of ours. Often times you find folks who have the Capacity (able and experienced in their craft) but, may not be totally trustworthy. On the other hand, people with the Integrity (honest with a great work ethic) may not have the knowledge and experience to perform at the levels our industry requires. So, it is refreshing to find people and Teams that exhibit both characteristics. The folks at Purple Pass, especially Brandon Foy and Gabriel personify both character traits.
They are true to their word, go the extra mile and they deliver results....on time.

Source: Capterra
 

Dan from StormBreaker Brewing

February 2017

February 2017

Purplepass for our event

Ease-of-use

Functionality

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Value for Money

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We were very pleased at how easy it was to use. I like how it let us know how many attendees that pre ordered tix haven't arrived yet and let us plan for them.

Source: Capterra
 

Arman from SAN DIEGO ART FESTIVAL
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great design and support that makes the Difference

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Our non-profit has an annual event with on line and on site box office sales. Two years ago Purple Pass Ticketing was there for us by customizing the on line design and then on site support at the event. The attendance at was about 6,000. The hardware and software combination was excellent. Purple Pass Techs were there to solve problems. None of which were caused by their hardware or software setup. Last year leadership decided to go with a different company. That was a big mistake. We survived, but the stomach acid was brutal. I am hoping we can go back to Purple Pass this year. That will be my vote!

Pros

Ease of operation due to a logical sequence that allows for just a few minutes of training to get volunteer cashiers up to speed.

Cons

No cons

Source: Capterra
 

Matthew from Rockin For The Cure, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Fantastic Company

Ease-of-use

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In the past Rockin For The Cure, Inc. has worked with other Ticketing companies and they were ok, didn't knock our socks off, and then came Purplepass. We couldn't be happier. Everything about this company speaks quality and professionalism. There are by your side every step of the way, answering any questions or concerns you may have. These days not too many companies take pride in going above and beyond, but Purplepass does. If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did!

Pros

easy of use
flexible
user friendly

Cons

None I have found...

Advice to Others

Do yourself a favor and use it!

Source: Capterra
 
 
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