Raklet software


20 reviews(5.0/5)
20 reviews(5.0/5)

Raklet is a cloud-based club and event management solution that provides an integrated workflow for maintaining a contact database, collecting payments, organizing events and automating email and SMS communication.

Raklet enhances member management by offering customer relationship management (CRM) for record-keeping and encourages community engagement with private social networks and smart forms for gathering member information. A dashboard provides a timeline of recent community activity and an at-a-glance view of organizational performance.

Data stored with Raklet is secure and kept private and support is available at any time by email or phone. Membership fees, donations or ticket sales can be collected through the platform, and communications can be improved through rich email messages.

Raklet operates on a tiered pricing model, offering a free plan for organizations with fewer than 1000 contacts and additional price points designed for small to midsize businesses.

Raklet also collects transaction fees for payments received through the platform. It features Android, Windows Phone and iOS mobile apps.

Supported Operating System(s):
Web browser (OS agnostic)

20 Reviews of Raklet

Showing 1 - 20 of 20

Start your review of Raklet

Click to start
  • KIM from Love Australia or Leave PARTY

    Number of employees: 11-50 employees

    August 2018

    GREAT SOFTWARE

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My overall experience with Raklet has been brilliant. I have been able to chat with Raklet not only via live chat but also on the phone if I have any questions. I would definitely recommend Raklet to anyone looking for membership software. Raklet also customised the software to suit my needs via their technical team. I give Raklet 5 out of 5.

    Pros

    I like that I can finally keep all my members organised. I also have the ability to send newsletters from the software RAKLET.

    Cons

    I would like to see that receipts are sent out to members automatically when they pay such as an invoice upon payment.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • coskun from University

    May 2018

    skillfully designed, features are good and It's a worthy choice

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Raklet is a point solution for our donation system. It is designed for effective collaboration and social networking and managing our complex deals with members and donors. It is also useful and nice tools for small to midsized civil societies and NGOs.

    Cons

    Some menus and forms are a little bit confusing. Workflow and knowlgedge management are not flexible enough.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • ufuk from Istanbul SBF Mezunlar Dernegi

    March 2018

    The system has too much impact on revenue increase..

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    SMS and mailing processes have a very easy workflow. The results can monitor very effectively and you can extract the reports.

    Cons

    Some forms and automation functions are not user-friendly. And the special fields that you are defined during upload cannot link to the forms or new user application screen.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Orhan from Turkish Association of Emergency Medicine

    March 2018

    It allows you to manage all interactions with your society members.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    -You can use tags to classify the members. It allows you call them back when you need.
    -Organazing events and charging for the events much more easier.

    Cons

    Social network can be improved with more function. It is just allowed you to message the other members.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Fatih from Turkish Tourism Investors Association

    March 2018

    As we were about to spend thousands to develop membership software, we discovered Raklet and saved.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Raklet has a lean and well thought architecture that provides you the most important features you need for membership features. It looks familiar from day 1 and is easily usable by staff without extensive training.

    Cons

    Well, we are currently working on a feature to customize Raklet to insert a specific type of membership information. If we fail on that, its customizability would be the least liked feature but currently that is not the case.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    March 2018

    is the ideal platform for associations and clubs, if they want quality assurance in the cloud

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    speed and security guarantee when using it in the cloud, accessibility, low cost, easy use, cost-effective usability

    Pros

    The speed of response by managing your goals through the cloud makes this product one of the best in its kind

    Cons

    perhaps his only flaw is the little use of colors, although it can be said that this gives him sobriety

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Raklet, Raklet

    March 2018

    Thanks so much for your feedback. We'll give you more options to make it even more colorful :) Please don't forget to checkout our product roadmap and add your feature requests and we'll build them for you https://trello.com/b/hMCiJMAy/raklet-roadmap

  • Zeynep from Saint Joseph High School Alumni Association

    Number of employees: 2-10 employees

    December 2017

    Amazing tool for association management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It makes our life really easy. We've been reaching out to support team whenever we need a specific feature and it gets added to product roadmap. It gets implemented at their pace and if it's something urgent, we can get it built for our organization with custom development. So far so good.

    Pros

    Setup your membership plans, collect new ones online and the system will take care of renewals and follow ups for you. You can use their newsletter functionality to send newsletters.

    Another great feature is their event management check-in. We can sell tickets online and at the door. We can easily check-in guests and follow up after the event accordingly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Zeynep from Saint-Joseph'liler Derne¿i

    February 2017

    Raklet System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A system that facilitates the use of our members. They can easily update their information and pay dues. A system where we can send e-mails and sms with ease. I am convinced that each and every day will grow even more.

    Review Source: Capterra

    Response: Raklet, Raklet

    February 2017

    Thank you!

  • Ferzender from Mekatronik Mühendisleri Derneği

    October 2016

    About Raklet System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The website is an important role in making the easier life for people. We quickly go to our works and the communication is so easy with our member. I definitely advise you to use the system. Best Regards.

    Review Source: Capterra

    Response: Raklet, Raklet

    October 2016

    Thanks! We love supporting engineering communities.

  • Rafael from ADFONA,INC

    Number of employees: 51-200 employees

    September 2016

    Raklet, is "the" solution for Membership Management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Raklet has it all, all the features, functions is easy to begin with. After evaluated 10+ solutions, including the open source ones, no one fills up our necessity.

    Pros

    -Easy for administer, you do not need to be a IT guru.
    -Importing members is strait forward, easy and effective.
    -Their economic model for pricing, lets you begin, consolidate your non profit org, and the pay later if you growth.
    -Ready to use auto member management.

    Cons

    N/A so far.

    Review Source: Capterra

    Response: Raklet, Raklet

    September 2016

    Thanks so much for your great feedback Rafael. We're always here to help!

  • Ozan from Galatasaray University Alumni Association

    September 2016

    A great tool for associati¿ns, foundations and any other social network

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a president of an alumni organization, I can easily say that Raklet made our job easier and dramatically increased our efficiency. All we need is in one package; sending sms or e-mails to our members, creating donation campaigns, getting regular donations, creating ticket sale campaigns, messaging among members, creating different e-mail and sms groups, we can do it all with using onlu Raklet

    Review Source: Capterra

    Response: Raklet, Raklet

    September 2016

    Thanks so much for your feedback! We're always here to help and make Raklet even more efficient for our organizations.

  • Murat from International Relations Studies of Turkey

    Number of employees: 201-500 employees

    August 2016

    This is what we were looking for our organisation for gathering people!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a non-profit organisation we were trying to gather people on online system but the applications which we tried before always missing about the functionality like collecting money, arranging an organisation on web etc. With the raklet you can arrange everything on one software. Membership, dues, mass message etc.

    Pros

    Raklet is a SaaS and you can rule it where ever you want.
    Besides its for free.

    Cons

    Its still on the way and needs more developing. And they should consider about the feedbacks. They do though.

    Review Source: Capterra

    Response: Raklet, Raklet

    September 2016

    Thanks so much for your honest feedback. We're always working hard to make Raklet world's leading online community management and payments platform. We always add our users' feature requests to our roadmap but sometimes it takes awhile. Please let us know through chat on our platform as we love hearing feedback from our customers. Thanks!

  • Turkan from HayDos Hayvan Dostlari Dernegi

    Number of employees: 2-10 employees

    August 2016

    Excellent Work!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a non-profit, we've been working with Raklet for around 2 months now. Customer service is over the top! They've been listening to all our needs and accommodating, very quickly. System is very easy to use; quite user-friendly. They also constantly keep improving it. We look forward to continuing to work with them.

    Pros

    Very user-friendly.

    Cons

    None, so far.

    Review Source: Capterra

    Response: Raklet, Raklet

    August 2016

    Everyday we wake up and start working on Raklet to help communities such as Haydos who are making a huge impact for the world. Thanks so much for your support.

  • Can from Galatasarayl¿lar Derne¿i

    Number of employees: 11-50 employees

    August 2016

    user-friendly, easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    very simple and useful application which help us to manage communication between the members of our association, also which let us to keep updated our member database.

    Pros

    one of the best thing about raklet is that they keep updating their application continuously.

    Review Source: Capterra

    Response: Raklet, Raklet

    August 2016

    Thanks so much Can! We love working with you as well!

  • Elisabetta from Kerkis. Teatro Antico In Scena

    Number of employees: 1,001-5,000 employees

    August 2016

    Evviva Raklet!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am the President of a No Profit Italian Cultural Association (we perform Ancient Classical Theatre in Milano) and I can assure that a software like Raklet can give a very important help in the administration of the Association (a complex task) and in the relationships with members.

    Pros

    It gives an answer to most of the administrative and other kind of needs of our Cultural No Profit Association. The founders of Raklet have been and are open to our requests and we found a very positive collaborative dialogue with them.

    Cons

    At the moment
    - I do not understand how I can get the complete list of all the anagraphical, fiscal and administrative data related to all members (this is our most important administrative need). For each member we need to show: Name, Second Name, Italian Fiscal Code, date of request and date of acceptance of the Association, address and email or telephon number, if he is Active or not. If we receive a Fiscal Visit we have to present easily the complete list of all these data of all our members.
    - Raklet does not still allow to keep a register of Contacts of Persons that are not yet MEMBERS. Therefore we cannot envoy Newsletter to them, nor envoy promotional messages or Invites.
    - The graphic possibilities of Newsletters might be potentiated.
    - It might be good to let New Members of our Association to read Italianinformations about Raklet and few but clear instruction about its use.
    - It might be developped the use of Raklet as Social Network of Members.
    - It might be developped the use of SMS for the payment of the fees!



    Review Source: Capterra
  • Neslihan from HASMED

    Specialty: Education

    August 2016

    The most sophisticated way to communicate with alumni

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love this alumni management system. It is very easy to use. It gives the opportunity to communicate with alumni in a more sophisticated way by creating categories in database.

    Cons

    We'd like to store all of our accounting in the software but Raklet focuses more on revenue generation and growing community.

  • Cem from Sulukule Volunteers Associaciton

    May 2016

    More time for the projects

    Ease-of-use
    Quality
    Support

    Before Raklet, the management of our database was taking all our time and energy that we had to delay many projects due to the lack of human resource. But Raklet, as a well designed nonprofit software has solved this problem via giving the opportunity to manage all the processes in the same online platform. Now, we can invest our time to develop our projects. Thank you!

    Review Source: Capterra

    Response: Raklet, Raklet

    May 2016

    Thanks Cem! It's a pleasure for us to support amazing organizations like yours.

  • Furkan from GBI Association

    May 2016

    User friendly

    Ease-of-use
    Quality
    Support

    While deciding among different membership management systems, I think one of the most important things to consider is how much they are easy to use. Raklet has a very user friendly interface and there is no need to have specific knowledge. Also Raklet is very helpful for organize your network in your association.

    Review Source: Capterra

    Response: Raklet, Raklet

    May 2016

    Thanks so much Furkan for your kind words. We're always trying to simplify our product while empowering organizations with more automation and power features.

  • Can from ENTA

    May 2016

    The most intelligent way of communicating with your community

    Ease-of-use
    Quality
    Support

    Managing a community efficiently and trying to make this in a durable manner require a healthy communication strategy. Thanks to Raklet, you can communicate with your connections via their most updated contact informations and you can see the results of your strategies.

    Review Source: Capterra

    Response: Raklet, Raklet

    May 2016

    Thank you Can! We're always here to help!

  • Erdal from Galatasaray USA Alumni Association

    February 2016

    Great application for generating revenue for the association!

    Ease-of-use
    Quality
    Support

    We've started using this software for our alumni association and we've increased our revenues significantly. We can send an email to our members with an embedded payment link which they can click and pay easily without login. We love the social network aspect as well. Our members can now message to each other privately on this platform. Definitely recommended.

    Review Source: Capterra

    Response: Raklet, Raklet

    March 2016

    Thank you!

In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 687-6771