Regfox by Webconnex is a cloud-based registration management solution designed specifically for racing sports events. The solution allows event organizers to create customizable registration pages and send invites to the team or individual participants.

The RealView technology allows users to create and customize registration forms through a drag-and-drop interface.The solution also provides admin rights for managing the registration page which includes conditional visibility in which user can set restrictions in viewing text, graphics, field or a section in the form. It also helps the user to set date-base and supply pricing which includes the set of rules for pricing and date wise set up of price incentives and price increase in order to record pricing trend at every stage.

With Regfox, users can set rules for formatting and visibility of certain fields within the registration form, and capture relevant attendee information. It is priced on an annual subscription basis.



71 Reviews of RegFox

Overall rating

5.0 / 5 stars

Showing 1 - 20 of 71 reviews

December 2018

Perry from Asset-Map

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

RegFox Review

The signup was easy and I learned the tool quickly, but when I introduce others on my team to the tool there is often a learning curve. Otherwise, it does almost everything I need it to and produces good looking customer-facing pages.

Pros

RegFox allows you to create custom campaigns for events hosted by our organization, and handles everything from email invites to sign up (we collect everything we need up front!) to payment and withdrawls, and post sign-up communications. This all in one tool makes this process easy!

Cons

No integrations with the tools we use most. Would be nice to have this connect (more easily) to our CRM and not require development effort. The exports allow us to execute a workaround that makes this a viable option to use.

December 2018

Jorge A from Burns & McDonnell

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Great Potential

I really wanted to like Regfox and was willing to give it time but at the end I was somewhat difficult to get use to this software. Regfox has announce a new look. Give it a change if you are looking for this type of tool

Pros

Very good features, affordable and great support

Cons

interface is friendly or easy to use. I spend lot of time trying to understand how to build my registration page.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great solution for small business

Pros

It has been a great registration solution for our small business it handles all of the payments and details and tracks it every year.

Cons

Nothing really, except our level we have been using is being phased out and we will no longer be able to afford to use it as a solution for us.

November 2018

travis from Church

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

registration

Pros

I like being able to get data on event regitsrtion and differnt ways

Cons

refunding cost for events took a while to figure out

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

Novice Friendly

I connected with RegFox several times throughout the campaign and almost every time I receive a response quickly and the answer I needed to keep my moving forward.

Pros

This was my first time using a service like this. I was impressed immediately with how easily it was create and maintain a campaign with no experience. I would definitely recommend RegFox.

Cons

Cost, but it is no different than any of the others. Nothing is free :-)

October 2018

Brad from Americot, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Very cool, easy to use, time management genius!

We needed a on-line registration tool to help organize our sales meeting of approx. 120 people. For the price, our time investment of learning system but then being able to export all the info quick and easy was a no-brainer! We're going to explore how much more we can use RegFox in other facets of our business.

Pros

Easy to set up, very intuitive, does exactly what we need.

Cons

It took a little while to learn what the different options did [a little practice] so there's a little time investment there, however, once that was complete we were off and running!

October 2018

Dave from My After School Programs, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Regfox rocks

Overall, I would say the Regfox software and Regfox customer support is the best I have ever worked with. Hands down. Customer support is always there (weekdays), everyone very polite (and fun), very smart, and they make you feel special, like one of the team. I mean it. It sounds like a commercial, but it's true.

Pros

I run sports classes for kids, and I was able to create registration forms (they call "campaigns") for people to choose classes based on grades, so upon entering a grade, only the grade appropriate classes will show as a choice. Further, I can price each class differently, and I can prorate classes, so someone signing up before the first class will pay full price whereas someone signing up after the first class will pay a prorated lower fee, all done automatically. In truth, the software is thought through so well, so cleverly, that I have not found anything I cannot do if I want. It's really a blank slate restricted by my creativity and ability to think logically. If I wanted to, I can even prevent individuals from registering while other can register if I want. It's really amazing software, that I am still coming to understand and it does pretty much everything I want, and I am not an easy customer to please.

Cons

One con is that sometimes the software can be labor intensive, meaning it takes a lot of work to design certain complex tasks, something I suspect most people will NOT have to worry about. Second, and it's not exactly a "con" of the software, but what one needs to be aware of is that to make this software really "sing" for you, it really helps to like to think about logic a little. It's built for everyone, so everyone can use it to some degree, but not everyone will be able to do anything. But that's where the tech support comes in and they can help.

October 2018

Justin from PowellsWood Garden

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

WebConnex has made life easy for our organization through RegFox

Outstanding. In previous events, we heard so many complaints about the registration process until we finally discovered RegFox.

Pros

We love how many custom options can be included in the registration process. We used brownpapertickets.com previously and were very limited on adding any additional details to the ticket price. This product is robust enough to take on a complex event with multiple offerings.

Cons

The initial setup took a little while to learn. I had to play around with it for quite some time to ensure it was fully functional.

October 2018

Lisa from Fortrify Marketing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

RegFox is the BEST!

Pros

Ease of customization, one platform for managing follow-up, less expensive and fantastic customer support!
I have tried EventZilla, CVENT and others and none compare to RegFox!

Cons

I haven't found anything yet that I don't like about RegFox.

September 2018

Miranda from Lace, Grace & Gears

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

CUSTOMER SERVICE EXTRAORDINAIRE

GREAT SERVICE, GREAT SUPPORT, GREAT SOFTWARE!

Pros

Customer Service Analyst "DAVE" helped me out of pinch and went 1 million miles over what was expected to retrieve data that I inadvertently removed. He and his DEV team saved me HOURS of manual work.

Cons

There is nothing I do not like about this software

August 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Cheap, effective, and easy to use

If you have an event coming up that requires (or would benefit from) registration online, this is really a great place to do that.

Pros

At first, the pricing model for this seemed a little offputting, but once you actually realize how much money you end up saving with RegFox over their competitors, it was an easy decision. Not only is it cheap, but it is super easy to create a beautiful landing page to invite people to your events. The registration process is easy and very well organized on the backend. You don't even need any coding knowledge to get this working.

Cons

Finding something to put here is pretty difficult. A very small negative was that when trying to find something very specific I wanted to do, but had a little trouble locating. I don't feel this was due to the user interface being unintuitive though, so again, very small.

June 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Easy registration software for an affordable price!

Pros

Regfox has a great drag and drop design system for your registration pages. You can have complete control over what information you want to gather from registrants.

Cons

Regfox does not integrate with most accounting software like QuickBooks or web-based CRM. So, unfortunately, you have to re-enter information elsewhere.

April 2018

Lauri from LAwS Communications

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

2 of 5

April 2018

Great product at a good price

I use it to register attendees for my conference and training events.

Pros

Fairly easy to use - only slightly buggy. They just added the ability to print badges and it works well and is easy. I've had virtually no problems.

Cons

I'm still waiting for the invoice feature that they told me two years ago was six months away. And they don't seem to have it as a high priority.

March 2018

David from IF Creative

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2018

Simple and Powerful Event Landing Page Builder

Try it and see what I mean. It has worked well for three of my clients so far.

Pros

RegFox has become a go to for me and several clients and for good reason. This landing page builder is an event registration platform that seamlessly manages the website and backend for events and event registration. The designs are simple yet professional and visually pleasing. The functionality is top notch and it is easy to design and publish with no coding required. This is a great event registration platform with mobile responsiveness and paperless ticketing.

Cons

Not so much a con but worth mentioning. The platform is a Service offered by the payment processor, webconnex. You are basically forced to use their payment system or pay a high per sale charge. Their payments system is pretty decent.

March 2018

kalyn from Jericho Foundation

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Excellent option for event registrations!

Webconnex has a great suite of options for organizational needs as far as event and constituent management.

Pros

With Regfox's new and improved drag and drop system, designing pages just got a lot easier! We used this for multiple events and really appreciated the ease of which we could view registrations and analyze data.

Cons

The pricing system is per transaction now, it used to be subscription based. This could be a fairly large negative for organizations that have large income events as a larger portion will go to the software.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Great DIY registration software - perfect for small to medium-sized businesses

Pros

Gives you amazing options for customizing every aspect of your event's tickets, and the registration page. We used to use Eventbrite, and this blows it out of the water.

Cons

The integrations could be better. Especially when it comes to Facebook tracking pixels. The way it's set up now, if someone clicks an FB ad with conversion tracking and registers for a different event, it still counts as a conversion for that ad.

February 2018

Michael from Top Mark Events

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Wish I Could Give 10 Stars

Easy set up, works without any hiccups. Great product!

Pros

First off - their customer service is incredible! one of the customer rep is awesome and really helped us out of a bind with our event. I've used RegFox for several clients and events and it's been a winner every time. Their fees are more than reasonable, everything works perfectly, and overall it's an awesome product.

Cons

Their primary in-house payment Gateway is WePay. We signed up and started collecting funds for our event, and WePay came back after several tickets were sold and said they were going to have to hold a large amount of funds. This wouldn't work for our event, so we talked to her and she let us know there is another option used for cases like ours. I wish this was advertised as we could have saved ourselves a few days of headaches.... but she got things taken care of immediately and made sure everything was fixed as we needed it to be.

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

It did everything we wanted it to do! Setting up was easy and the help function amazing!

It made us look extremely professional and set the right tone for our event attendees. We're serious, we're technologically advanced and take us seriously!

Pros

The product is very flexible and getting set up is really very easy. Their interface is simple and intuitive and if you need help, their help search tool is excellent and their help videos even better (short and extremely useful to solve your problem). And the Check-In app is fantastic! It did exactly what we hoped it would do and made the day of the event really professional.

Cons

They only need to add a registration reminder email to their offering and they are in the process of doing that. Then they'll be impossible to beat.

November 2017

Sherri from Group Publishing

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Easy to use and great customer service! The pricing structure is just right for event registration.

Fast and easy to use.

Pros

Simple to use, yet provides the depth of detail that most events need. The help videos are short and to the point...and there are written options with pics. The CS chats have been very helpful! Great job RF team!!!

Cons

I would like to see all the reporting functions in preview mode, then be able to delete test data before going live with an event.

November 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Excellent functionality, very quick to get up and running.

Pros

Ease of functionality, intuitiveness of back-end, highly reasonable fees. Customer support quick and responsive.

Cons

Not as many advanced bells and whistles, but that is far outweighed by the benefits outlined above.