# Regpack Software Reviews, Demo & Pricing - 2026

> Review of Regpack Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/event-management/regpack-profile

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Regpack

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Overview

[Reviews](https://www.softwareadvice.com/registration/regpack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/registration/regpack-profile/alternatives/)

# Regpack 2026: Benefits, Features & Pricing

Wondering if Regpack is right for your organization?

Our Recurring Billing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Regpack

4.4

[(365)](https://www.softwareadvice.com/registration/regpack-profile/reviews/)

Pricing

Pricing available upon request

### About Regpack

Regpack is a cloud-based registration and payment platform used by organizations that manage events, camps, courses, classes, and programs of all sizes. The platform is built around the idea that registration and billing should work together rather than live in separate tools.

Administrators configure multi-step registration workflows using conditional logic, so the form adapts to each registrant based on their responses, automatically routing them to the correct program, pricing tier, or document collection step. On the payment side, Regpack handles one-time fees, deposits, installment plans, and recurring billing, with automated reminders and retry logic reducing the manual follow-up typically required to collect outstanding balances. Variable and tiered pricing can be tied directly to registration data, so the right amount is calculated and charged without staff intervention.

Built-in dynamic reporting gives teams a real-time view of enrollment numbers, revenue, and participant data from a centralized dashboard, eliminating the need to export data into spreadsheets for basic operational visibility. Embedded eSigning allows organizations to collect waivers, agreements, and au...

thorizations as part of the registration flow rather than through a separate process. Regpack is used across a range of industries, including camps, dance and music studios, childcare, conferences, nonprofits, and continuing education providers.

Wondering if Regpack is right for your organization?

Our Recurring Billing Software selection experts can help you in 15 minutes or less.

## Regpack User Interface

## Popular Regpack Alternatives

Main Product

Regpack

4.4

[(365)](https://www.softwareadvice.com/registration/regpack-profile/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.41Value for money
-   4.32Customer support
-   4.24Functionality

Pricing

Available upon request

Get Price

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4.6

[(26472)](https://www.softwareadvice.com/retail/paypal-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.52Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

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4.6

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Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.35Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

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4.3

[(8470)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/)

Ratings Breakdown

-   4.24Ease of use
-   4.16Value for money
-   4.00Customer support
-   4.27Functionality

Pricing

Starting at $38.00 per month

Get Price

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4.7

[(3640)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

Get Price

Alternative Product

[ProClass](https://www.softwareadvice.com/crm/proclass-profile/)

4.4

[(36)](https://www.softwareadvice.com/crm/proclass-profile/reviews/)

Ratings Breakdown

-   3.72Ease of use
-   4.31Value for money
-   4.59Customer support
-   4.11Functionality

Pricing

Starting at $249.95 per month

Get Price

## Regpack Pros and Cons

We analyzed 365 verified reviews for Regpack to find out what actual users really think.

Select to learn more

Responsive And Helpful Support Team

Regpack's customer support is consistently described as responsive, thorough, and patient. Users appreciate quick assistance, knowledgeable staff, and multiple support channels including project managers and training sessions. The team is praised for guiding users through setup, troubleshooting, and ongoing questions, making the experience more manageable and less stressful.

Comprehensive Training And Resources

Users find Regpack's training resources helpful, with accessible videos, articles, and responsive trainers. While there is a learning curve due to the platform's depth, most users report that training sessions and ongoing support make it easier to learn and use the system effectively over time.

Customizable And Efficient Registration

Regpack offers a flexible and customizable registration process that adapts to various organizational needs. Users highlight its ease of use, time-saving features, and ability to handle complex forms and group registrations. The system streamlines online sign-ups, improves organization, and allows for quick edits and reporting.

Limited And Confusing Payment Options

Regpack's payment options are often seen as restrictive and confusing for both admins and users. Issues include lack of flexibility for partial payments, limited payment methods, integration problems, and high fees. Users also report difficulties with billing, refunds, and the payment processor's dashboard.

## Regpack Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

SMB

Pricing available upon request

Plan includes:

-   Dedicated project consultant
-   Dedicated support team access
-   Unlimited Emails
-   Unlimited Reports
-   Unlimited Payment Plans
-   Unlimited Projects
-   Unlimited Forms
-   Payment dashboard & installment plans
-   Calendly Integration
-   10 Scheduled Emails

Read More

Mid-Market

Pricing available upon request

Plan includes:

-   Everything in SMB
-   Additional Licenses
-   Personal training sessions
-   Project consultant for 12 projects
-   SEO/AEO Enhancements
-   Salesforce, Hubspot, & Quickbooks integrations
-   Organization-level reporting
-   Insider blog access
-   50 Scheduled emails

Mid Market Plus

Pricing available upon request

Plan includes:

-   Everything in Mid-Market
-   Additional Licenses
-   Project consultant on all builds
-   Priority support
-   Access to multiple integrations
-   Enhanced organization-level reporting
-   Emailed financial reports
-   Full data migration assistance
-   Beta access to upcoming features
-   Unlimited scheduled emails

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Regpack Features

-   Popular features found in Recurring Billing
    
    Bank Reconciliation
    
    Billing & Invoicing
    
    Contact Database
    
    Deferred Billing
    
    Dunning Management
    
    Invoice Processing
    
    Multi-Currency
    
    Multi-Period Recurring Billing
    
    Multiple Payment Options
    
    Payment Processing
    
    PCI Compliance
    
    Refund Management
    
    Reporting & Statistics
    
    Revenue Recognition
    
    Self Service Portal
    
    Subscription Management
    
    Tax Calculation
    
    Third-Party Integrations
    
-   More features of Regpack
    
    A/B Testing
    
    Access Controls/Permissions
    
    ACH Payment Processing
    
    Activities Booking
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Application Management
    
    Attendance Management
    
    Attendance Tracking
    
    Attendee Management
    
    Attendee Tracking
    
    Automated Scheduling
    
    Badge Management
    
    Booking Management
    
    Calendar Management
    
    Campaign Management
    
    Certification Tracking
    
    Class Management
    
    Class Registration
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Committee Management
    
    Communication Management
    
    Communications Management
    
    Conditional Logic
    
    Conferences/Conventions
    
    Contact Management
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customer Management
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Daily Reports
    
    Data Capture and Transfer
    
    Data Import/Export
    
    Data Security
    
    Debit/Credit Card Processing
    
    Discount Management
    
    Document Management
    
    Donation Tracking
    
    Donor Management
    
    Drag & Drop
    
    Dues Management
    
    Electronic Payments
    
    Electronic Signature
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    Email Templates
    
    Enrollment Confirmation
    
    Enrollments/Onboarding
    
    Event Management
    
    Event Registration
    
    Event Scheduling
    
    Exhibit/Vendor Management
    
    Faculty/Staff Management
    
    Feedback Management
    
    Financial Analysis
    
    For Dance Studios
    
    Forms Creation & Design
    
    Forms Management
    
    For Nonprofits
    
    For Summer Camps
    
    For Virtual Events
    
    Gift Matching Management
    
    Grant Management
    
    Group Registration
    
    Immunization & Allergy Tracking
    
    Instructor Management
    
    Invoice Management
    
    Lead Capture
    
    Marketing Automation
    
    Medical Management
    
    Member Communication
    
    Member Database
    
    Member Directory
    
    Member Portal
    
    Membership Renewals
    
    Membership Signup
    
    Member Types
    
    Milestone Tracking
    
    Mobile Access
    
    Mobile Giving
    
    Mobile Payments
    
    Multi-Day Booking
    
    Multi-Event
    
    Multi-Location
    
    Multiple User Accounts
    
    Online Booking
    
    Online Forms
    
    Online Giving
    
    Online Payments
    
    Online Registration
    
    Online Ticketing
    
    Onsite Registration
    
    Order Management
    
    Package Creation
    
    Partial Payments
    
    Payment Fraud Prevention
    
    Payment Gateway Integration
    
    Payment Plans
    
    Payment Reconciliation
    
    Personalization
    
    Pledge Management
    
    Practice Log
    
    Pricing Management
    
    Program Management
    
    Promotions Management
    
    Q&A Management
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Receipt Management
    
    Records Management
    
    Recurring Giving
    
    Recurring Invoicing
    
    Recurring/Subscription Billing
    
    Registration Management
    
    Reminders
    
    Repertoire Management
    
    Reporting/Analytics
    
    Reservations Management
    
    Revenue Management
    
    Role-Based Permissions
    
    Sales Reports
    
    Sales Tax Management
    
    Scheduling
    
    Search/Filter
    
    Season Tickets
    
    Self Check-In/Check-Out
    
    SMS Messaging
    
    Sponsorship Management
    
    Staff Management
    
    Status Tracking
    
    Student Management
    
    Subscription Plan Management
    
    Summary Reports
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Template Management
    
    Ticketing
    
    Transaction History
    
    Transaction Monitoring
    
    Usage Tracking/Analytics
    
    User Management
    
    Vendor Management
    
    Visitor Registration
    
    Volunteer Management
    
    Wait List Management
    
    Waiver Management
    
    Web Forms
    
    Website Integration
    
    Website Management
    
    Workflow Automation
    
    Workflow Management
    

## Regpack Integrations

Zapier

Integration rated undefined from -1 review

Calendly

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

## Regpack User Reviews

Overall Rating

4.4

Ratings Breakdown

5

53%

4

38%

3

5%

2

2%

1

1%

Secondary Ratings

Ease of Use

4.0

Value for money

4.4

Customer support

4.3

Functionality

4.2

Brad H.

Verified reviewer

Events Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2019

Big improvement over our old system

4

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

What took me away from my old system and originally attracted me to RegPack is the appearance and registration experience for the end user. It's much more attractive and intuitive than my old system was. This alone makes for a more professional looking event. It's also much more powerful. I love the "triggers," which let you do so many things once you realize how they work. Using "tokens" to customize emails with specific registrant data has also been especially helpful. Support is good--as long as you can wait 24 to 48 hours for an answer. This was an adjustment for me, but now that I have got things down well it's not that big of a deal.

Cons:

The credit card rates are extremely high--probably the highest you'll find. This was a big turn off for me, especially since I had negotiated very good rates with my old provider. In the end though, I was able to justify this somewhat with some savings I made elsewhere. Financial reporting is much more complicated than with my old system. I am required to have very detailed reports that reconcile with the bank deposit and to get what I need, I have to Frankenstein a report from both RegPack and their credit card provider. It's very time consuming relative to my old system. I've been told they are working to include more customization though.

Vendor Response

Brad, it's great that Regpack is an improvement for you, especially with the end user experience and using triggers to really customize that experience for your clients. One great thing about Regpack is that we embed on your website and provide a really unique flow. This really gives a professional point of entry to your business that helps you succeed!

Replied January 2019

Read More

SB

Sarah B.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2022

Best program out of the 3 I've worked with

5

I love it! The staff is fantastic, the system is user friendly and the families have had minimal issues with the new system.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The software is very intuitive and easy for a computer dummy, like my self, to figure out

Cons:

This is very minor but there are a few features that I wish the system had, such as an option to choose how payments are shown. More nit picky issues than fundamental issues.

Reasons for choosing Regpack

The responsiveness of the inquiry and the attentive responsive to my initial questions.

Reasons for switching to Regpack

The first person that created our registration did a fantastic job but no one else could manage it but him. It became a dangerous situation for a small business to depend on one person. The second system I tried was the least intuitive thing I think I have ever used on a computer. Everything took a very long time to do and families kept getting kicked off the system and then were unable to log back in. A true nightmare.

Vendor Response

Sarah - so glad we were able to provide a tool that you and your team, and your families, can use easily!

Replied September 2022

Read More

CT

Cindy T.

Education Management

201-500 employees

Used unspecified for more than 2 years

Review source

Reviewed October 2018

Regpack is AWESOME

5

FANTASTIC! Great customer support, very powerful and easy to use. The system was able to handle 400 registrations in just an HOUR with no problems. We had no clue that so many attendees would be so excited to register for our event and were thrilled that RegPack handled the workload without issues.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Our regional planning team has used RegPack for years to organize a 1,000+ person annual, professional development event. Regpack is powerful, easy to use and affordable.

Cons:

The only function we would like to add is the ability for attendees to create/update an account without being able to see/register for "products." This is a very small concern but it "would be nice."

Read More

MM

Matthew M.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 6 months

Reviewed December 2021

Regpack's flexibility is what our organization needed

4

Overall, I'm happy with my experience with Regpack. The ability to customize our registration forms has enabled my team to collect data without duplicating effort and with confidence in the data's accuracy. Our time and stress spent administering events has reduced drastically as a result.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

I most appreciate Regpack's customizability in its registration. Our organization can easily set up forms and products that meet often-changing needs. Also, Regpack can collect data from international event participants, which is essential for us as a global organization.

Cons:

We have received feedback from users that Regpack is challenging or confusing to use. An ineffective GUI causes this problem and will continue to do so until Regpack improves it. By updating the software to meet the standard set by more popular events platforms, Regpack will improve ease-of-use.

Reasons for switching to Regpack

Eventbrite did not provide the flexibility we needed, nor did it provide the international capabilities we needed.

Vendor Response

Great to hear, Matthew, that you and your team can get the data you need from clients and increase productivity for your global business! It's a pleasure working with you.

Replied January 2022

Read More

RP

Rachael P.

Verified reviewer

Primary/ Secondary Education

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2024

Rough start, smooth operation

4

Frustrating at first during set up but once it got going, it runs great and parent feedback is very positive overall.

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

It's totally customizable which was necessary for our program

Cons:

Set up was full of bugs and required a LOT of work to make it functional. Data entry is cumbersome with a LOT of clicks and no bulk editing for our setup.

Reasons for switching to Regpack

Needed automatic billing and more robust registration options

Read More

MB

Mark B.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2022

Wildly useful, flexible and comprehensive registration tool!

5

All-in-all, extremely good. They make remote support work very well. The support team is both responsive and extremely knowledgeable of the product.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

The flexibility of the registration form builder which met the needs of my most complicated programs.

Cons:

I would have LOVED if I could have integrated my existing payment platform rather than wait for and accept the rates of a new processor.

Reasons for choosing Regpack

I don't remember the names of the 10-15 products I sampled, but not one offered the flexibility of Regpack.

Reasons for switching to Regpack

Not one of these platform met all the needs of our registration processes.

Vendor Response

Mark - so great to hear that you're enjoying our support and we're able to tick the boxes of your needs in ways other software options could not. This is where Regpack is perfect for organizations with unique processes and specific needs. We cater to it all! I hope now that you're well into your registration season, you're appreciating the functionality of the integrated payments for easier reporting, and the automation for closing balances it provides so you can focus on your programs and we focus on bringing in revenue for you. We're always here if you need help!

Replied March 2022

Read More

KG

Kristin G.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2020

Regpack Worked For Us

5

Overall, our experience was great and we would use Regpack in the future.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We liked using Regpack for our events. It was easy to set up and you could clone events to make it even easier to set up the next one. You could manage multiple events at once. If I ever had a question, Regpack had FAQs to reference or I could submit my question and someone got back to me within 24-48 hours. The customer service was great!

Cons:

This may have been the plan that we were using, but we could only have one admin. This made the processes siloed when having to make updates to our forms.

Reasons for choosing Regpack

The pricing was right and Regpack offered what we needed.

Vendor Response

Kristin- so great to hear that you could manage all of your events in one place seamlessly. For the future, note that it's possible to add as many admins to your account as you need, including free assistant and view only admins to control permissions and access. We try to make it easy to ensure your team can work together efficiently and access the data they need!

Replied January 2020

Read More

KK

Krista K.

Verified reviewer

Events Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed May 2020

Horrible!

2

Horrible, I would never recommend to anyone.

Ratings Breakdown

1

Ease of use

2

Value for money

3

Customer support

3

Functionality

Pros:

The only good thing what the ease of setting up the site.

Cons:

With their new updates I find it almost impossible to use. The reports look like word docs and something my 9 year old made. They offer an option to upload pictures of our campers but then you can not run a report with the pictures. Not easy to navigate around. So grateful that we did not do more then 1 year. Every time I go to login (on the same person home computer) it sends me a new security code. You can only do refunds within a short window to your customers.

Reasons for choosing Regpack

Cost, salesman

Reasons for switching to Regpack

Ease of having registration right on our website.

Vendor Response

So sorry you feel frustrated by our latest update. In addition to the weekly webinars, help center articles and videos, and our Support team - we work hard to make sure that any confusion is mitigated quickly and are always here to answer your questions as they arise. Regarding the security code - we take security at Regpack very seriously. We use a variety of tools and mechanisms to ensure that your data is kept safe and cannot be breached. While it might seem tedious to login with a security code, this is just one of many measures we take to ensure the security of your organization and your family's information. It's always possible to do refunds through the system and with the help of our payments team if necessary. If you have questions about this, please reach out to our Payments team and they will be happy to help!

Replied June 2020

Read More

JD

Joy D.

Verified reviewer

Individual & Family Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2020

Great product for the price.

5

I really like the overall design and user-friendly nature of the projects and forms. We are able to structure our registration questions and flow of registrations for our camping events for both our campers and counselors.

Ratings Breakdown

4

Ease of use

5

Value for money

3

Customer support

4

Functionality

Pros:

I really like how easy this software allows for question formats. I like the ability to have the complex question formats.

Cons:

The inability to accept donations in a direct format without the use of a multiple choice product option. I also do not like the inability to contact customer support directly.

Reasons for choosing Regpack

They didn't allow for donations separately from camp registrations.

Reasons for switching to Regpack

DonorPerfect was not user-friendly, very little customer support at all, and didn't allow for a variety of design and question formats for users.

Vendor Response

Hi Joy, glad you are loving Regpack and how easy it is to create a customized process for your camp registration and donations. We've made some great updates just in the last few weeks to help facilitate an even better donation experience, and we're happy to help you implement those updates! Looking forward to helping you make registration even better!

Replied May 2020

Read More

FT

Franklin T.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2021

Emerson Rec. Camp

5

Regpack has work with me over a year now due to the pandemic and they have been so flexible and willing to work with me. I feel like I am more then just a customer, but a person they truly care about.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The system is very easy to learn and being able to tag a trigger to anything helps the application side of the system so flawless and professional.

Cons:

The system has so many options to do so many things that it can be overwhelming at first, but once you narrow it down to what you need and works for you, the rest is easy.

Reasons for choosing Regpack

Once again, Regpack just offers everything and anything you need to get your registration system up and running the way you want it and most important needed.

Vendor Response

Franklin, it's so great to hear your feedback! We are grateful to work with you and Emersonn! Happy to hear that after this challenging year, we were able to help support you through!

Replied April 2021

Read More

Showing 1 - 10 of 365 Reviews

[See All Reviews](https://www.softwareadvice.com/registration/regpack-profile/reviews/)

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