Regpack Software


 

Regpack is a cloud-based event management software solution designed for small and midsize companies. This product offers event registration, attendee management, client management, event sponsorship and travel and ticketing functionalities in a single solution.

Regpack allows users to build customized forms for capturing attendee details. Forms can also be embedded on the event website. The platform also offers payment processing functionality, so customers can make payments using credit cards or electronic transfer methods.

Regpack features an automatic communications module, which allows users to send trigger-based emails such as payment notifications and event updates. Customized reporting and dashboards allow users to track and analyze event and attendee statistics. This data gives a complete overview of the user's event management process.

 

Regpack - Event statistics
 
  • Regpack - Event statistics
    Event statistics
  • Regpack - User management
    User management
  • Regpack - User profile
    User profile
  • Regpack - Dashboard
    Dashboard
  • Regpack -  Scheduler management
    Scheduler management
  • Regpack - Analytics
    Analytics
Supported Operating System(s):
Web browser (OS agnostic)

129 Reviews of Regpack

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Scott from Perceptyx

October 2017

October 2017

Great product! Would recemmend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Really love that the product embeds into the site directly. I able to keep our branding consistent within our event website.

Cons

Some of their marketing material is more geared towards camps / church events which made it a little difficult for me to convince my superiors that is well suited to our business needs.

Source: Capterra
 

Taylor from The University of Texas at Tyler

October 2017

October 2017

RegPack has been a godsend! The support has been great!

Ease-of-use

Functionality

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Invoicing

Pros

This software invoices! It's easy to learn and use!
The fact we have 24/7 customer support is one of the number 1 reasons we chose RegPack. Project Mangers have been on top of it since the very beginning!

Source: Capterra
 

Carolyn from Associates in Driving

September 2017

September 2017

Great system!

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Pros

Easy! I don't have a lot of extra time and this system is great for my busy life! I would definitely recommend to others

Source: Capterra
 

Ken from Metrolinx
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

It's a piece of cake to use, but a limited number of flavors are available.

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Automated registration

Pros

It's pretty powerful for its simplicity. The options are logically organized, and appropriately labeled. Service has been very responsive and helpful. I've also seen many enhancements added, though not many apply to my needs.

Cons

Its simplicity comes at a cost of flexibility; the number of available display options is quite limited.

Source: Capterra
 

Sheila from Reclaim Corporate Training
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Regpack is really good. Lots to learn and the videos are excellent.

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I can refer my clients to the site rather than explaining things to them over and over. Once it is all programmed, it is easy to use. More help videos, at a slower pace, for set up would be awesome!

ps add "training", "facilitation" to your industry choices. Education Management is not really what we do but I had no other choices.

Pros

That I am basically hands free. Registration is easy, usually, for my clients. For the most part the software is intuitive.

Cons

That it does not work on all web servers. I have had lots of issues with clients having to change their browser in order to register.

Source: Capterra
 

Sarah from MIB Agents
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

the program is easy to use and very user friendly, customer service good when can get ahold of them

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hosted a successful conference for cancer research and fundraising.

Pros

it is easy to use, user friendly, easy to navigate and draw reports from, can filter in may different ways to get the information you need quickly and efficiently. customer service is always very friendly when you can get ahold of them.

Cons

the software is great. the only issue i have encountered is that after we closed the account from our first event, we continued to get charged and then i had to call customer service when i needed to reinstate and they said for some odd balance would be removed no problem, which it was but getting someone from customer service to respond was not as easy as hoped.

Source: Capterra
 

Lynnette from CAAASA

August 2017

August 2017

Just finished my training with Jeree Joynes and she was very patient and thorough..Kuddos!!

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Pros

Ability to register and send automated emails to participants and choose who will receive what and how.

Cons

None so far that we can see. We are still in our beginning setting up stages, but as we move further in the program we will be sure to let you know.

Source: Capterra
 

avital from Ohr Esther/YMJC

August 2017

August 2017

Regpack contacts are very patient and helpful!

Ease-of-use

Functionality

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Pros

Overall the software is user friendly and the tutorial with Jeree was clear and straightforward.

Cons

Some of the conditions/triggers seem limited in our particular situation. In addition, we would like our registrants to be able to view our courses on Regpack without purchasing them until our registration opens.

Source: Capterra
 

Jason from LSBI

August 2017

August 2017

Great product excellent support

Ease-of-use

Functionality

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Pros

Ease of use. The software is very user friendly and the support team is amazing. Very easy to use and customers love it

Source: Capterra
 

Rob from Common Ground on the Hill
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Our needs presented a challenge, Regpack worked with us create a good compromise solution.

Ease-of-use

Functionality

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Great improvements in our organization and our programming were made in productivity, efficiency, accuracy of records, communication with customers, billing procedure, and registration efforts. We also gained knowledge online registration software solutions in general, and are better-educated and more experienced consumers thanks to our work with Regpack.

Pros

Overall visual appeal, functionality for cost, ease of use in admin maintenance, flexibility in billing, and overall system capability.

Cons

Would like to see a more customizable scheduler widget (more geared towards multi-day, academic-style calendar in our case), more robust data export (system was unable to export the data for certain more extensive reports in a single export, but rather could only handle 100 or so records at a time), and would like a more intuitive interface for creating reports.

Source: Capterra
 

Ian from Athletic Club of Bend
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

RegPack is helping us streamline our camp registrations

Ease-of-use

Functionality

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Pros

The logic-based platform allows us to create an intuitive front end interface for our customers.
You can "archive" users when they are not actively participating in programs to save money.
We are able to use the system without payment processing and complete our payment processing on site.
We can manage camp registrations and communicate with customers more efficiently now.

Cons

There are a few reporting features that we would like to be more customizable, but they wouldn't be a problem for RegPack admins who do their payment processing through RegPack. There are also a few other minor issues that the development team is working on regarding our users' front-end experience, but nothing that's super critical to our operations.

Source: Capterra
 

Emily from Proyecto Fe
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great Application Software!

Ease-of-use

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Pros

I love being able to have so much control over the forms without having to contact a tech. The filters, emails, and report functions are also super easy to use and convenient.

Cons

Don't love the payment processor regpack partners with. The file upload function could definitely be improved.

Source: Capterra
 

Suzanne from 7 Mindsets

July 2017

July 2017

I went from not having any experience in Regpack to being comfortable using it within two hours.

Ease-of-use

Functionality

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Customer Support

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Ease-of-use
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Pros

I liked the search feature the best, but being able to filtering and create reports was also extremely helpful.

Cons

I didn't like the fact that after using it for months in Internet Explorer, on the day I needed it the most, it would no longer allow me to log in via IE.

Source: Capterra
 

Stephanie from HIS Homeschool Co-op
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

a powerful tool in streamlining the registration process for computer novices

Ease-of-use

Functionality

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One person can now manage our semester registration, instead of 2-3 as in previous years.

Pros

users can easily understand how to register; the basic system is initially set up by RegPack staff; tracking class rosters and payments by users, re-assigning children who were improperly registered, and sending automated invoices are all very easy to do; this has the power of a database without the complication of learning how to manage a database; easily pull data in a csv or pdf format.

Cons

It can be confusing to understand the process of which RegPack staff is working with you at different points in the process, and how to get help when needed. There is no simple way of assigning priority registration to a sub-group.

Source: Capterra
 

Ginean from Mt. Olivet Baptist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Fulfilled... this system has helped us grow and be more efficient in serving our customers.

Ease-of-use

Functionality

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Efficiency, excellent accounting tracking, ease, better communication, and more.

Pros

The filter system is extremely helpful. I like having the registration and payment system connected. I like being able to see the email communication "history" on each account.

Cons

I would like to send an individual direct email to a person without having to create it first. It would be nice to have that ability.

Source: Capterra
 

Joanna from McCallum Theatre

July 2017

July 2017

Regpack has simplified my job immensely. Well worth the money.

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

Regpack has simplified my life as Production Manager for two fairly large projects that include registration materials and fees. Everything happens electronically. No more shuffling through DVDs, CDs, application forms and checks. Regpack allows you to categorize your users so that you can quickly pull selected groups from the whole. This is extremely helpful. This software is pretty straightforward and easy to navigate and manipulate. The staff is extremely responsive and helpful and quick to handle any issue that might arise.

Cons

The one area in which I have had to change how I work to accommodate the functioning of the software is in uploading footage. I have paid the extra fee a few times to lift the cap so that applicants could upload and submit bigger files, but after having to troubleshoot with regpack staff and go back and forth with applicants I decided to only accept links and not allow them to upload footage. While this is unfortunate, accepting links has worked for me and has not affected my overall opinion of the product.

Source: Capterra
 

Sandi from Wholistic Learning
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

RegPacks is a great system. The triggers, e-mail capabilities and so many other features are great!

Ease-of-use

Functionality

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Ease of registration management and tracking income/headcounts. Ease of managing forms: liability, medical, etc. Saves time.

Pros

The triggers, ability to apply different discounts, customize products and e-mails, track progress/growth; easily see which classes are filling and which need more marketing; ability to 'trigger' e-mail to admin for special needs student alerts and so much more.

Cons

Every once in a while there are glitches or small errors in the system. When I try to clearly send an e-mail to support about the issue, I sometimes get replies that make me think Reg support team did not ready my note very carefully. Then there is a fair amount of back & forth before things get worked out. This can be frustrating when time is critical.

Source: Capterra
 

Ari from Young Judaea Global
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

RegPacks makes it easy for us to sort our leads and pull reports quickly and efficiently.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Very easy to use once you learn how to navigate the platform. The program gives me the ability to sift through large amounts of data quickly

Cons

None that I have come across that are essential. The only con for me is that I cannot set reminders and automatic reports to appear on my screen for various objectives

Source: Capterra
 

Keith from INFORM
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2017

July 2017

This was the first time that I needed to use a registration site and RegPack made it very easy.

Ease-of-use

Functionality

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Ease of use for the end user.

Pros

Ease for end user to register. When I help develop the registration site for 2018 I will ask to have a little more detail to be added.

Cons

I wish that I would have paid closer attention to the final messages that were going out to the registrants. I will be more detailed next year.

Source: Capterra
 

James from North coast Calvary chapel

July 2017

July 2017

Best tools available on any registration software I have seen.

Ease-of-use

Functionality

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Ease-of-use
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Pros

The tools on the back end are super helpful and have completely eliminated the need for administrative support in our camps.

Cons

The registration implementation into my website is sometimes buggy, has been improved, but I still run into problems.

Source: Capterra