--- title: "Regpack Software Reviews, Demo & Pricing - 2026" description: "Review of Regpack Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/event-management/regpack-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Recurring Billing Software](https://www.softwareadvice.com/accounting/recurring-billing-comparison/) / Regpack Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/registration/regpack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/registration/regpack-profile/alternatives/) # Regpack Review Custom quote 3 plans Wondering if Regpack is right for your organization? Our Recurring Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Regpack 4.4 [(369)](https://www.softwareadvice.com/registration/regpack-profile/reviews/) Pricing Pricing available upon request ### About Regpack Regpack is a cloud-based registration and payment platform used by organizations that manage events, camps, courses, classes, and programs of all sizes. The platform is built around the idea that registration and billing should work together rather than live in separate tools. Administrators configure multi-step registration workflows using conditional logic, so the form adapts to each registrant based on their responses, automatically routing them to the correct program, pricing tier, or document collection step. On the payment side, Regpack handles one-time fees, deposits, installment plans, and recurring billing, with automated reminders and retry logic reducing the manual follow-up typically required to collect outstanding balances. Variable and tiered pricing can be tied directly to registration data, so the right amount is calculated and charged without staff intervention. Built-in dynamic reporting gives teams a real-time view of enrollment numbers, revenue, and participant data from a centralized dashboard, eliminating the need to export data into spreadsheets for basic operational visibility. Embedded eSigning allows organizations to collect waivers, agreements, and au... thorizations as part of the registration flow rather than through a separate process. Regpack is used across a range of industries, including camps, dance and music studios, childcare, conferences, nonprofits, and continuing education providers. Wondering if Regpack is right for your organization? Our Recurring Billing Software selection experts can help you in 15 minutes or less. ## Regpack User Interface ## Popular Regpack Alternatives Main Product Regpack 4.4 [(369)](https://www.softwareadvice.com/registration/regpack-profile/reviews/) Ratings Breakdown - 4.03Ease of use - 4.39Value for money - 4.32Customer support - 4.23Functionality Pricing Available upon request Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26554)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3032)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) 4.3 [(8492)](https://www.softwareadvice.com/product/393202-QuickBooks-Online/reviews/) Ratings Breakdown - 4.24Ease of use - 4.16Value for money - 4.00Customer support - 4.27Functionality Pricing Starting at $38.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3647)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [ProClass](https://www.softwareadvice.com/crm/proclass-profile/) 4.4 [(36)](https://www.softwareadvice.com/crm/proclass-profile/reviews/) Ratings Breakdown - 3.72Ease of use - 4.31Value for money - 4.59Customer support - 4.11Functionality Pricing Starting at $249.95 per month Get Price ## Regpack Pros and Cons We analyzed 369 verified reviews for Regpack to find out what actual users really think. Select to learn more Responsive And Helpful Support Team Regpack's customer support is consistently described as responsive, thorough, and patient. Users appreciate quick assistance, knowledgeable staff, and multiple support channels including project managers and training sessions. The team is praised for guiding users through setup, troubleshooting, and ongoing questions, making the experience more manageable and less stressful. Comprehensive Training And Resources Users find Regpack's training resources helpful, with accessible videos, articles, and responsive trainers. While there is a learning curve due to the platform's depth, most users report that training sessions and ongoing support make it easier to learn and use the system effectively over time. Customizable And Efficient Registration Regpack offers a flexible and customizable registration process that adapts to various organizational needs. Users highlight its ease of use, time-saving features, and ability to handle complex forms and group registrations. The system streamlines online sign-ups, improves organization, and allows for quick edits and reporting. Limited And Confusing Payment Options Regpack's payment options are often seen as restrictive and confusing for both admins and users. Issues include lack of flexibility for partial payments, limited payment methods, integration problems, and high fees. Users also report difficulties with billing, refunds, and the payment processor's dashboard. ## Regpack Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version SMB Pricing available upon request Plan includes: - Dedicated project consultant - Dedicated support team access - Unlimited Emails - Unlimited Reports - Unlimited Payment Plans - Unlimited Projects - Unlimited Forms - Payment dashboard & installment plans - Calendly Integration - 10 Scheduled Emails Read More Mid-Market Pricing available upon request Plan includes: - Everything in SMB - Additional Licenses - Personal training sessions - Project consultant for 12 projects - SEO/AEO Enhancements - Salesforce, Hubspot, & Quickbooks integrations - Organization-level reporting - Insider blog access - 50 Scheduled emails Mid Market Plus Pricing available upon request Plan includes: - Everything in Mid-Market - Additional Licenses - Project consultant on all builds - Priority support - Access to multiple integrations - Enhanced organization-level reporting - Emailed financial reports - Full data migration assistance - Beta access to upcoming features - Unlimited scheduled emails Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Regpack Features - Popular features found in Recurring Billing Bank Reconciliation Billing & Invoicing Contact Database Deferred Billing Dunning Management Invoice Processing Multi-Currency Multi-Period Recurring Billing Multiple Payment Options Payment Processing PCI Compliance Refund Management Reporting & Statistics Revenue Recognition Self Service Portal Subscription Management Tax Calculation Third-Party Integrations - More features of Regpack A/B Testing Access Controls/Permissions ACH Payment Processing Activities Booking Activity Tracking Alerts/Notifications API Application Management Attendance Management Attendance Tracking Attendee Management Attendee Tracking Automated Scheduling Badge Management Booking Management Calendar Management Campaign Management Certification Tracking Class Management Class Registration Class Scheduling Client Management Client Portal Committee Management Communication Management Communications Management Conditional Logic Conferences/Conventions Contact Management Credit Card Processing CRM Customer Accounts Customer Database Customer Management Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Daily Reports Data Capture and Transfer Data Import/Export Data Security Debit/Credit Card Processing Discount Management Document Management Donation Tracking Donor Management Drag & Drop Dues Management Electronic Payments Electronic Signature Email Management Email Marketing Email Reminders Email Templates Enrollment Confirmation Enrollments/Onboarding Event Management Event Registration Event Scheduling Exhibit/Vendor Management Faculty/Staff Management Feedback Management Financial Analysis For Dance Studios Forms Creation & Design Forms Management For Nonprofits For Summer Camps For Virtual Events Gift Matching Management Grant Management Group Registration Immunization & Allergy Tracking Instructor Management Invoice Management Lead Capture Marketing Automation Medical Management Member Communication Member Database Member Directory Member Portal Membership Renewals Membership Signup Member Types Milestone Tracking Mobile Access Mobile Giving Mobile Payments Multi-Day Booking Multi-Event Multi-Location Multiple User Accounts Online Booking Online Forms Online Giving Online Payments Online Registration Online Ticketing Onsite Registration Order Management Package Creation Partial Payments Payment Fraud Prevention Payment Gateway Integration Payment Plans Payment Reconciliation Personalization Pledge Management Practice Log Pricing Management Program Management Promotions Management Q&A Management Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Receipt Management Records Management Recurring Giving Recurring Invoicing Recurring/Subscription Billing Registration Management Reminders Repertoire Management Reporting/Analytics Reservations Management Revenue Management Role-Based Permissions Sales Reports Sales Tax Management Scheduling Search/Filter Season Tickets Self Check-In/Check-Out SMS Messaging Sponsorship Management Staff Management Status Tracking Student Management Subscription Plan Management Summary Reports Survey/Poll Management Surveys & Feedback Template Management Ticketing Transaction History Transaction Monitoring Usage Tracking/Analytics User Management Vendor Management Visitor Registration Volunteer Management Wait List Management Waiver Management Web Forms Website Integration Website Management Workflow Automation Workflow Management ## Regpack Integrations Zapier Integration rated undefined from -1 review Calendly Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review ## Regpack User Reviews Overall Rating 4.4 Ratings Breakdown 5 53% 4 38% 3 6% 2 2% 1 1% Secondary Ratings Ease of Use 4.0 Value for money 4.4 Customer support 4.3 Functionality 4.2 Brad H. Verified reviewer Events Services 11-50 employees Used daily for less than 6 months Review source Reviewed January 2019 Big improvement over our old system 4 Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: What took me away from my old system and originally attracted me to RegPack is the appearance and registration experience for the end user. It's much more attractive and intuitive than my old system was. This alone makes for a more professional looking event. It's also much more powerful. I love the "triggers," which let you do so many things once you realize how they work. Using "tokens" to customize emails with specific registrant data has also been especially helpful. Support is good--as long as you can wait 24 to 48 hours for an answer. This was an adjustment for me, but now that I have got things down well it's not that big of a deal. Cons: The credit card rates are extremely high--probably the highest you'll find. This was a big turn off for me, especially since I had negotiated very good rates with my old provider. In the end though, I was able to justify this somewhat with some savings I made elsewhere. Financial reporting is much more complicated than with my old system. I am required to have very detailed reports that reconcile with the bank deposit and to get what I need, I have to Frankenstein a report from both RegPack and their credit card provider. It's very time consuming relative to my old system. I've been told they are working to include more customization though. Vendor Response Brad, it's great that Regpack is an improvement for you, especially with the end user experience and using triggers to really customize that experience for your clients. One great thing about Regpack is that we embed on your website and provide a really unique flow. This really gives a professional point of entry to your business that helps you succeed! Replied January 2019 Read More AB Andrew B. Verified reviewer Performing Arts 11-50 employees Used weekly for more than 2 years Review source Reviewed July 2020 Robust product with lots of options, but some glitches 4 The discount structure of our program was so easy to set up in the system. We loved that part of it. And the autobilling and email automation saved us so much time! Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Lots of different ways to set up your program with custom forms, payment plans, and automations. This software is great for a wide variety of use cases. The new interface on the back end is easy to use with a great search function. And the autobilling makes it really easy to make sure everyone is paid up. Cons: It does glitch occasionally. A button won't work as you expect it to. A filter will include erroneous results. A pop-over or tool tip will get stuck in place and you'll have to refresh the page. Our users frequently had issues resetting their passwords. It chips away at the faith you have in the software to give you reliable reports, etc. The user experience is also not the most intuitive on the front end. Right at the beginning, there is a box with a dotted border instructing users on how to use the progress bar to navigate the forms. Why not just make the progress bar more obviously interactive? This is UX design 101. If you have to explain something in your design, you should find a way to make it more intuitive instead. And our patrons STILL had questions about how to find things in the system. Reasons for choosing Regpack None, really. We found regpack through a recommendation and I immediately saw it as a huge upgrade for us without a big increase of costs. Reasons for switching to Regpack User experience for our patrons was HORRIBLE in studio pulse. The way the class descriptions were displayed was NASTY. And the discounting/billing options were slim. We were still doing most payments via check because it was so bad. Vendor Response Andrew, I'm so glad to read that Regpack makes customizing your process easy and gives you the options you need to present your classes and manage your attendees easily in the back end. I have our dev team looking into some of the glitches you mentioned. We work hard to ensure a smooth user experience and when we find issues, we work quickly to resolve them. The resent password issue you mentioned was brought to our attention and resolved last month. All in all, its great to hear Regpack has been a big upgrade for how you work and we look forward to continued success in our partnership! Replied July 2020 Read More CT Cindy T. Education Management 201-500 employees Used unspecified for more than 2 years Review source Reviewed October 2018 Regpack is AWESOME 5 FANTASTIC! Great customer support, very powerful and easy to use. The system was able to handle 400 registrations in just an HOUR with no problems. We had no clue that so many attendees would be so excited to register for our event and were thrilled that RegPack handled the workload without issues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our regional planning team has used RegPack for years to organize a 1,000+ person annual, professional development event. Regpack is powerful, easy to use and affordable. Cons: The only function we would like to add is the ability for attendees to create/update an account without being able to see/register for "products." This is a very small concern but it "would be nice." Read More CD Carson D. Verified reviewer Education Management 2-10 employees Used weekly for less than 6 months Review source Reviewed January 2022 Great service and a great team! 5 Overall I would recommend Regpack to any organization looking for a powerful and flexible registration platform. The flexibility and group registration are by far the best features of the software. Alongside the amazing team behind it! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Software was extremely easy to integrate into our website, thus allowing a cohesive look on our website. The group registration is a huge hit with me! I tried multiple other softwares (some free some not) and none of them come close to Regpack. They also have top notch customer support. I felt supported throughout the entire building process. Cons: Truthfully, I haven't found anything I terribly hate. The software is a learning curve at first. But they do a great job of providing resources and getting you familiar with the terminology. Reasons for choosing Regpack Because Regpack had the exactly what I needed for group registrations. Vendor Response Thanks Carson for this glowing feedback! Glad we had the functionality you needed and that our team was there to support you every step of the way! Replied January 2022 Read More SS Sharon S. Verified reviewer Education Management 51-200 employees Used monthly for less than 2 years Review source Reviewed July 2023 Great for adult and group registration 5 This system has been a lifesaver. Our adult students were getting frustrated using a registration system that was designed to register kids and teens. This allows them to sign themselves up as campers. Its easy to use, clean and allows them to sign up at anytime online. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Easy to use, customizable, and adaptable to our needs. Cons: Haven't found anything that stands out. Reasons for switching to Regpack It was not designed for adult and group registration. They are developing an adult module but after years of using this system it's still in the beta for the adult module. We still use and love campminder for our under 18 programs. Read More SB Sarah B. Verified reviewer Education Management 11-50 employees Used daily for less than 6 months Review source Reviewed September 2022 Best program out of the 3 I've worked with 5 I love it! The staff is fantastic, the system is user friendly and the families have had minimal issues with the new system. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The software is very intuitive and easy for a computer dummy, like my self, to figure out Cons: This is very minor but there are a few features that I wish the system had, such as an option to choose how payments are shown. More nit picky issues than fundamental issues. Reasons for choosing Regpack The responsiveness of the inquiry and the attentive responsive to my initial questions. Reasons for switching to Regpack The first person that created our registration did a fantastic job but no one else could manage it but him. It became a dangerous situation for a small business to depend on one person. The second system I tried was the least intuitive thing I think I have ever used on a computer. Everything took a very long time to do and families kept getting kicked off the system and then were unable to log back in. A true nightmare. Vendor Response Sarah - so glad we were able to provide a tool that you and your team, and your families, can use easily! Replied September 2022 Read More MM Matthew M. Verified reviewer Non-Profit Organization Management 11-50 employees Used daily for less than 6 months Reviewed December 2021 Regpack's flexibility is what our organization needed 4 Overall, I'm happy with my experience with Regpack. The ability to customize our registration forms has enabled my team to collect data without duplicating effort and with confidence in the data's accuracy. Our time and stress spent administering events has reduced drastically as a result. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I most appreciate Regpack's customizability in its registration. Our organization can easily set up forms and products that meet often-changing needs. Also, Regpack can collect data from international event participants, which is essential for us as a global organization. Cons: We have received feedback from users that Regpack is challenging or confusing to use. An ineffective GUI causes this problem and will continue to do so until Regpack improves it. By updating the software to meet the standard set by more popular events platforms, Regpack will improve ease-of-use. Reasons for switching to Regpack Eventbrite did not provide the flexibility we needed, nor did it provide the international capabilities we needed. Vendor Response Great to hear, Matthew, that you and your team can get the data you need from clients and increase productivity for your global business! It's a pleasure working with you. Replied January 2022 Read More RP Rachael P. Verified reviewer Primary/ Secondary Education 11-50 employees Used daily for less than 6 months Review source Reviewed March 2024 Rough start, smooth operation 4 Frustrating at first during set up but once it got going, it runs great and parent feedback is very positive overall. Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: It's totally customizable which was necessary for our program Cons: Set up was full of bugs and required a LOT of work to make it functional. Data entry is cumbersome with a LOT of clicks and no bulk editing for our setup. Reasons for switching to Regpack Needed automatic billing and more robust registration options Read More MB Mark B. Verified reviewer Hospitality 11-50 employees Used daily for less than 6 months Review source Reviewed January 2022 Wildly useful, flexible and comprehensive registration tool! 5 All-in-all, extremely good. They make remote support work very well. The support team is both responsive and extremely knowledgeable of the product. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The flexibility of the registration form builder which met the needs of my most complicated programs. Cons: I would have LOVED if I could have integrated my existing payment platform rather than wait for and accept the rates of a new processor. Reasons for choosing Regpack I don't remember the names of the 10-15 products I sampled, but not one offered the flexibility of Regpack. Reasons for switching to Regpack Not one of these platform met all the needs of our registration processes. Vendor Response Mark - so great to hear that you're enjoying our support and we're able to tick the boxes of your needs in ways other software options could not. This is where Regpack is perfect for organizations with unique processes and specific needs. We cater to it all! I hope now that you're well into your registration season, you're appreciating the functionality of the integrated payments for easier reporting, and the automation for closing balances it provides so you can focus on your programs and we focus on bringing in revenue for you. We're always here if you need help! Replied March 2022 Read More KG Kristin G. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Review source Reviewed January 2020 Regpack Worked For Us 5 Overall, our experience was great and we would use Regpack in the future. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We liked using Regpack for our events. It was easy to set up and you could clone events to make it even easier to set up the next one. You could manage multiple events at once. If I ever had a question, Regpack had FAQs to reference or I could submit my question and someone got back to me within 24-48 hours. The customer service was great! Cons: This may have been the plan that we were using, but we could only have one admin. This made the processes siloed when having to make updates to our forms. Reasons for choosing Regpack The pricing was right and Regpack offered what we needed. Vendor Response Kristin- so great to hear that you could manage all of your events in one place seamlessly. For the future, note that it's possible to add as many admins to your account as you need, including free assistant and view only admins to control permissions and access. We try to make it easy to ensure your team can work together efficiently and access the data they need! Replied January 2020 Read More Showing 1 - 10 of 369 Reviews [See All Reviews](https://www.softwareadvice.com/registration/regpack-profile/reviews/) ## Regpack Popular Comparisons [PayPal vs Regpack](https://www.softwareadvice.com/retail/paypal-profile/vs/regpack/) [Compare All Alternatives](https://www.softwareadvice.com/registration/regpack-profile/alternatives/) ## Other Top Recommended Recurring Billing Software [Sage Intacct](https://www.softwareadvice.com/accounting/intacct-accounting-profile/) **4.3** (713) Recently recommended **426** times [Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/) **4.7** (2742) Recently recommended **10** times [Plooto](https://www.softwareadvice.com/accounting/plooto-profile/) **4.3** (244) Recently recommended **7** times [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) **4.2** (1318) Recently recommended **3** times Stuck Between Options? 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