About Regpack

Regpack is a comprehensive online registration platform trusted by more than 7,000 organizations worldwide. Regpack gives you the tools you need to manage every aspect of your event or program including flexible form building, real-time dynamic reporting, integrated online payments, automatic payment plans, variable pricing, and more. Our clients see an increase in enrollment, revenue growth, and are more efficient in day-to-day management tasks....

Regpack Pricing

Pricing starts at $125 per admin license and includes unlimited users, projects, emails, reports, and more. Learn more with a free demo and by contacting Regpack directly for more pricing information.

Starting price: 

$125.00 per month

Free trial: 

Available

Free version: 

Not Available

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Regpack Reviews

Overall Rating

4.41

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Showing 1 - 5 of 320 reviews

User Profile

Tami

Verified reviewer

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

May 2018

Flexible system that can be used for much more than just registering users

Pros

Flexibility of the triggers, ease of building forms, initial strong customer support, overall ability to extend the tool to be much more than a registration system. I have set this up as a mini-Student Information System for a small school, tracking applicants, admissions data, student data and more. The ability to stage the release of various forms and emails makes that possible.

Cons

Would like it to do the following: 1. Enable triggers to change a user's status 2. Enable triggers to work with NOT logic and not just AND logic or ability to set up multiple trigger situations for a single form/email. 3. Ability to sort statuses. 4. Ability to have payment plans for paying that aren't forced (auto-bill). 5. Ability for an admin to login as a user to see what's happening in their account. 6. Make editing of an existing filter work better (it typically erases it and you have to start over). 7. Make it easier to unassign users from an asst. admin in bulk.

Response from Regpack

Tami, it's great to hear that Regpack has been a flexible solution for your organization and is giving you more value than you initially thought. Some of the features you'd like to see already exist! A client success manager is reaching out to you directly to go over this feedback to ensure you use the system to it's max potential.

Replied May 2018

Mark

Company size: 11-50 employees

Industry: Hospitality

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

January 2022

Wildly useful, flexible and comprehensive registration tool!

All-in-all, extremely good. They make remote support work very well. The support team is both responsive and extremely knowledgeable of the product.

Pros

The flexibility of the registration form builder which met the needs of my most complicated programs.

Cons

I would have LOVED if I could have integrated my existing payment platform rather than wait for and accept the rates of a new processor.

Reasons for choosing Regpack

I don't remember the names of the 10-15 products I sampled, but not one offered the flexibility of Regpack.

Reasons for switching to Regpack

Not one of these platform met all the needs of our registration processes.

Response from Regpack

Mark - so great to hear that you're enjoying our support and we're able to tick the boxes of your needs in ways other software options could not. This is where Regpack is perfect for organizations with unique processes and specific needs. We cater to it all! I hope now that you're well into your registration season, you're appreciating the functionality of the integrated payments for easier reporting, and the automation for closing balances it provides so you can focus on your programs and we focus on bringing in revenue for you. We're always here if you need help!

Replied March 2022

Madey

Company size: 2-10 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

Love Working with Regpack

It is great, I enjoy using it.

Pros

I like the features that they have continued to add over the years. It has come a long way since we started using this in 2017. The customer support is always timely with issues and responses. They also are really good at checking in to make sure that you like using it and if we have any issues.

Cons

I wish that some things transferred over. For example, we use this to put on educational events, so sometimes a user may come to multiple events and not all of their information transfers. Not that big of a deal, it just would be helpful.

Reasons for choosing Regpack

Cost. Regpack offers what we need for a great cost.

Reasons for switching to Regpack

Cost and iMIS was very outdated.

Response from Regpack

Madey - so happy to hear you love using Regpack and our team gives you the support you need!

Replied November 2022

Bianca

Company size: 11-50 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

September 2022

Camptastic

Pros

The medical forms were able to be uploaded and medical info documented simply

Cons

Registration this was a nightmare and good one

Response from Regpack

Hi Bianca, Sounds like Regpack was a great fit for you and your team to manage medical information for campers - glad to hear it! Registration can definitely be a nightmare, but Regpack makes it simple!

Replied October 2022

Sarah

Company size: 11-50 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

September 2022

Best program out of the 3 I've worked with

I love it! The staff is fantastic, the system is user friendly and the families have had minimal issues with the new system.

Pros

The software is very intuitive and easy for a computer dummy, like my self, to figure out

Cons

This is very minor but there are a few features that I wish the system had, such as an option to choose how payments are shown. More nit picky issues than fundamental issues.

Reasons for choosing Regpack

The responsiveness of the inquiry and the attentive responsive to my initial questions.

Reasons for switching to Regpack

The first person that created our registration did a fantastic job but no one else could manage it but him. It became a dangerous situation for a small business to depend on one person. The second system I tried was the least intuitive thing I think I have ever used on a computer. Everything took a very long time to do and families kept getting kicked off the system and then were unable to log back in. A true nightmare.

Response from Regpack

Sarah - so glad we were able to provide a tool that you and your team, and your families, can use easily!

Replied September 2022

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