Swoogo

RATING:

4.9

(54)

About Swoogo

Expect more from your event management platform. With an emphasis on simplicity, functionality, and the true DIY spirit, Swoogo is a user-friendly event management platform that streamlines the organizational aspects of every type of event, from registration and session scheduling, to post-event data reports. Swoogo helps event marketers intuitively build a website with embedded registration, email automation, a sponsor portal, and speaker resources. A growing force in the market, Swoogo is the next big thing in events. Here are some of the ways we shine! Registration No one beats Swoogo’s robust, customizable registration software. Unlimited conditional logic, registrant types, and custom questions mean you can get exactly the information you need, and skip all t...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Swoogo Pricing

Transparent, up-front pricing with unlimited registrations and unlimited events. Choose the size of your team and, big or small, they get all the benefits. No hidden costs, no surprise fees.

Starting price: 

$11,800.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Event registration without limits.
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Swoogo Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Swoogo

1 - 5 of 54 Reviews

Mary

Non-Profit Organization Management, 2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2023

Simple, Intuitive Event Registration Software

User Profile

Greg

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Moving to Swoogo

Swoogo's system allowed us to collect complicated registration data how we needed it, present program details in a variety of ways, communicate with our registrants, inform our staff, and integrate with event app and badge printing systems with ease. And when we got stuck on something tricky, the support staff was fast to respond with accurate, useful knowledge.

PROS

Swoogo's registration system had the flexibility to accommodate our very complicated registration requirements, reducing the number of forms we worked with from more than 10 down to 1 and saved a great deal of effort across multiple departments.

CONS

We work with a lot companies that register multiple people for one of our events only to request later that a registration be reassigned to another of their employees. Swoogo's system didn't accommodate transfers and required some juggling on our part, but the ability to add custom fields let us keep track of those transfers adequately.

Kathryn

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

Swoogo is the Only Way To-Go!

The Swoogo staff are really friendly and do their best to find solutions to any issue you may have. They always communicate with me quickly, which is so important! I love the product and truly think event professionals should switch to this platform because it is easy to use, has made my job easier, and made our registration sites look so good with all the template options!

PROS

Swoogo is soooo customizable compared to other registration platforms available today. You can ask any question in your registration process and create endless sub-questions based on an attendee's answers. The reporting is simple to understand and run, and the customer service is very fast and friendly.

CONS

I only wish Swoogo could implement a stronger session waitlist system. Currently, you have to manually ask folks on the waitlist for a session if they want that spot, then you have to move them yourself. It would be awesome if once spots opened, an email was automatically triggered to the attendee, giving them X amount of time to take the spot before the system notified someone else.

Reason for choosing Swoogo

Swoogo has more robust customization features. And the customization features don't cost anything and don't require you to wait for one of their staff members to complete anything. You have all the tools at your hands!

Reasons for switching to Swoogo

Cvent was costly and wasn't meeting our customer service needs anymore - they used to be very quick to help and that started to lag in 2022. There were also features Swoogo offered that Cvent didn't even have a roadmap for adopting in the near future.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed March 2021

Swoogo for your events?

I recommend you try Swoogo and see if it works for you and if it does great.

PROS

We like that with Swoogo you can transfer data from one platform to the other, and it offers a good number of features that other event management products don't. It also gives you the opportunity to use it for more than one event which is awesome due to the number of events we host in a year.

CONS

Customer service is the worst and getting them to add basic tools is a waste of time. They have you send a request and if it gets more votes from people requesting the same feature then they will work on it, otherwise, you are left paying $ for something you can't use.

Reasons for switching to Swoogo

Trying new Products.

Lauren

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best all around conference and reg software especially for your money

Excellent. Customer service is fantastic. There are times I reach out out 2-4 times a day with questions and I get responses right away. Sometimes they even record a video to show my how to do something. No complaints on the customer service.

PROS

I have used many registration and conference software tools. I find Swoogo to be the most user friendly on the back end. The features are robust. The pricing is considerably less than Cvent and I think Swoogo's product is richer and easier to use.

CONS

The conference templates to select from don't provide a lot of flexibility and if you don't know any coding, it's difficult to change things on your own. I'd like to see more flexibility with the templates itself.

Reasons for switching to Swoogo

I wasn't ever very loyal to a product since they never fully had what I need. Either the price would be great but it lacked features. Or the price would be extremely high with features I didn't need. Swoogo fit my needs the best.