About Ticket Tailor

Ticket Tailor is an event management solution that enables businesses to streamline processes related to ticketing, waitlists, allocation management and more. Professionals can sort tickets based on various categories and create customizable order confirmation emails by adding text or images.

Ticket Tailor allows organizations to share event details across social media platforms including Facebook and Twitter, embed box office widgets into corporate websites and design seating charts according to venues. Administrators can utilize the centralized dashboard to create ticket orders for additional guests and gain visibility into the number of ticket orders, sales or revenue metrics. Additionally, the broadcast tool helps businesses send mass email...


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Supported Operating System(s):

Web browser (OS agnostic)

368 Reviews of Ticket Tailor

Average User Ratings

Overall

4.86 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(329)

329

4 stars

(48)

48

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 368 results

June 2019

User Profile Picture

Jason from WDWNT LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Broadcast Media

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Best value in event ticketing services

Overall we've used TicketTailor for almost 10 events over the past 2 years and love it. It's the cheapest full-featured ticketing system you'll find, and much easier than hosting your own service to save money.

Pros

The best thing about Ticket Tailor is the flat fee pricing model. You can charge as much or as little as you want for tickets, and not worry that they are taking a cut of every ticket sold. Especially for expensive tickets, this amounts to hundreds of dollars in savings.

Cons

There are a few use cases that I've come across for which it isn't ideal, but I've contacted the developers and they are very helpful with taking suggestions and offering ideas. I will freely admit that some of my use cases are fairly esoteric, so if you're just doing a fairly normal event you should have no issues.

Reasons for Choosing Ticket Tailor

We had fairly expensive events so any service that took a percentage of ticket prices was off the table.

Reasons for Switching to Ticket Tailor

CiviCRM worked fine but it was a lot of effort to keep updated and customized for our needs. We hosted it on our own server.

December 2020

Richard from B1KE Ltd

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2020

Ticket Tailor

Very good bar the 'User experience' elements listed above - sort those ourt and its 5 stars all the way.

Pros

Easy to use, user friendly and suits our needs well. Lots o functionality that works well but a few areas could do with tweaking (see below). Friendly and helpful Customer Services team and quick to respond when required.

Cons

There are a few obvious improvements that would help manage events especially in these uncertain times. 1. The App (Tazotix) doesn't allow you to refund a ticket directly from it (like one of main competitors) This would be hugely useful and cant see the coding being massively difficult to implement 2. Once published there is no way of selecting a number of events to make a generic change. Amendment to published events is therefore a bit labour intense especially as each change requires a tick box to confirm and then a wait while page reloads. It'd be great to be able to select a number of published events and 'edit all selected' as an option. That said, as it stands i would still recommend ticket tailor to others and will continue to use the platform for the foreseeable.

Reasons for Choosing Ticket Tailor

First to get a human response from and well priced

Reasons for Switching to Ticket Tailor

Ridiculous cost per ticket that Eventbrite charge and slow response to customer service enquiries

July 2021

Nea from Nea Clare- Channel of Divine Wisdom

Company Size: 1 employee

Industry: Professional Training & Coaching

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2021

Outstanding Ticketing Service

Pros

Ticket Tailor is a wonderful ticketing solution for my online and in person events. The pricing is great, but even more is that the customer experinece is excelleng. My clients have remarked at how easy it is to use and work with - from reviewing events to purchase. I love that and so do they.

Cons

The WordPress widget is not great and does not have any way to customize or make more user friendly. If this were resolved they would be a 10/10.

Reasons for Choosing Ticket Tailor

I liked the pricing and options avaialble with Ticket Tailor. I wish that Facebook was not in cahoot with Eventbrite, but that can be navigated. Overall, I think Ticket Tailor is a better product.

Reasons for Switching to Ticket Tailor

Ticket tailor is easier to set up a variety of ticketing types. And the interface is easier for my clients to use and underestand. Much more intuitive. And overall the pricing is better.

October 2019

Michelle from Kros Strain Brewing

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

October 2019

Excellent Price

Overall, for the price it does the function necessary for a lower price that other platforms. If the platform was a little easier to use and easier for customers to find this would be helpful.

Pros

As a small business owner, I love the low ticket fees and functionality of being able to sell a ticket online. I've used this software for lots of events.

Cons

The ease of use and look of the software is not as nice as their competitors. Ticket tailor does not easily allow customers to find tickets without a direct link. Other platforms allow customers to easily find tickets when searching online.

Reasons for Choosing Ticket Tailor

Price

April 2021

Mary from Nelson Primary PTA

Company Size: 201-500 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Economical and easy to use

We have used Ticket Tailor for over 5 years. Find their solution easy to use and economical. Our customers also find it wasy to make purchases.

Pros

Flexible and customisable. Economical. Can be used for small and large events. Has a great check in app.

Cons

Would like even more customisable features

Reasons for Switching to Ticket Tailor

price