Ticketbud

RATING:

4.7

(30)

About Ticketbud

Ticketbud is a cloud-based event ticketing software that offers event ticket sales, attendee management and promotional capabilities. Android and iOS apps available. The solution allows users to create new event pages and accept online registrations. Users can also upload descriptions and photos related to their events and create social media widgets for sales generation. Ticketbud features mobile point-of-sale, which allows users to accept credit card payments on the event venue. Ticketbud features web editor, which allows users to set up and customize designs of their event pages. The platform also offers reporting and analytics, allowing users to view event statuses and compare data across multiple events. The dashboard provides multiple reports, such as gr...

Ticketbud Pricing

Ticketing Fee: 2% + $0.99 per ticket Payment Processor Fee: 2.9%

Free trial: 

Available

Free version: 

Available

Ticketbud Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Ticketbud

1 - 5 of 29 Reviews

Eric

Printing

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

Easy to use and any questions I had were promptly responded too. Can't ask for more than that.

Being able to get money in my account to make payments before the event, instead of just getting a bulk payment after the event.

PROS

Site was easy to use. They gave me the money just days after tickets were bought so I could pay venue, DJ, Photographer, etc. The customer service was excellent. I'd email a question in the morning and would get responded to that day if not within just a couple of hours. The getting the money before the end of the event, which is what another site was doing, allowed me to have a fund to make payments and I wouldn't have been able to do the event otherwise.

Anonymous

11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2020

Good to get ticket sales up and running quickly

We used this to get through a period of time where ticket sales on our website were down. It was selected because it was easy to get up and running. It was not sustainable as a long term alternative to website sales because of price and lack of customization.

PROS

This is very easy to use and google search results seem to scrape events and place them next to your business listing. You can get up and running quickly.

CONS

The lack of advanced features or ability to collect custom information. It's pretty basic, but that's also what makes it easy to use for beginner level business folks.

Reason for choosing Ticketbud

We did go with Woocommerce, but Ticketbud was quicker to get going and so served us well during a transition period.

User Profile

Ray

Verified reviewer

11-50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2018

Our team liked using ticketbud for our traveling show.

PROS

We really liked using ticketbud to manage the promotion and system of ticket management for our traveling dance show. It helped us gauge ticket sales on a simple dashboard

CONS

We had a few times where the support wasn't the best and we thought the fees were a little higher than needed to be for the platform.

Vendor Response

Hi Ray, Thanks for your review of Ticketbud! We're sorry to hear that you felt that our support wasn't the best. In regards to fees, we have a basic fee structure that is less expensive than most of our competitors. We appreciate your feedback and we will do our best to make sure support is much better for the future.

Replied March 2018

Diane

Entertainment, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2017

Good software and outstanding customer service!

PROS

First of all, you can get an actual person on the phone, and pretty easily. I am over these sites where you can only talk via a computer - so inefficient and frustrating! And the customer service really is outstanding - they go the extra mile to help you, and stay with you until the problem is solved - never losing patience or professionalism. Recently, I had to navigate between Ticketbud and WePay (another site/software) and it was so frustrating to deal with WePay that the TB rep actually called them for me and worked it out - amazing! Saved me time, stress, and money.

Tamina-Shimone

Construction, 2-10 employees

Used less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2020

Ticketbud Review

PROS

This software is very straight forward. It is so easy to setup and you are able to scan tickets using your phone. It also allows you to generate your ticket sales and export it and also allows you to see each purchase made.

CONS

There are times when scanning tickets the software 'hangs up' and so you have to restart it. Also it sometimes has issues reading the barcodes that are on another phone screen, but other than that, it works perfectly.