Being able to get money in my account to make payments before the event, instead of just getting a bulk payment after the event.

Site was easy to use. They gave me the money just days after tickets were bought so I could pay venue, DJ, Photographer, etc. The customer service was excellent. I'd email a question in the morning and would get responded to that day if not within just a couple of hours. The getting the money before the end of the event, which is what another site was doing, allowed me to have a fund to make payments and I wouldn't have been able to do the event otherwise.

We used this to get through a period of time where ticket sales on our website were down. It was selected because it was easy to get up and running. It was not sustainable as a long term alternative to website sales because of price and lack of customization.

This is very easy to use and google search results seem to scrape events and place them next to your business listing. You can get up and running quickly.

The lack of advanced features or ability to collect custom information. It's pretty basic, but that's also what makes it easy to use for beginner level business folks.

We really liked using ticketbud to manage the promotion and system of ticket management for our traveling dance show. It helped us gauge ticket sales on a simple dashboard

We had a few times where the support wasn't the best and we thought the fees were a little higher than needed to be for the platform.

First of all, you can get an actual person on the phone, and pretty easily. I am over these sites where you can only talk via a computer - so inefficient and frustrating! And the customer service really is outstanding - they go the extra mile to help you, and stay with you until the problem is solved - never losing patience or professionalism. Recently, I had to navigate between Ticketbud and WePay (another site/software) and it was so frustrating to deal with WePay that the TB rep actually called them for me and worked it out - amazing! Saved me time, stress, and money.

This software is very straight forward. It is so easy to setup and you are able to scan tickets using your phone. It also allows you to generate your ticket sales and export it and also allows you to see each purchase made.

There are times when scanning tickets the software 'hangs up' and so you have to restart it. Also it sometimes has issues reading the barcodes that are on another phone screen, but other than that, it works perfectly.