Ticketleap

RATING:

4.4

(18)

About Ticketleap

Ticketleap is a web-based platform that has been specifically designed for event-ticketing. It takes customers through an entire promotion, payment and check-in process. Its centralized dashboard helps in creating new events online with the help of site building tools. It automatically responds to mobile devices and helps organizers show upcoming event calendars to patrons, along with reserving the seats through customizable venue planning. Ticketleap creates event pages with a library that is full of customizable templates, background images, logos and changing theme colors that can match any type of branding. The drag and drop seating builder tool on this app makes it easy to create a seating plan. Ticket prices are listed before the customers are directed to the cre...

Ticketleap Pricing

Fees are just $1+2% of the ticket price, and never more than $10 per ticket. Pass those fees along to your buyers so it's completely free for you! Credit card processor fees are only 3%, and you can use ours, or your own.

Free trial: 

Not Available

Free version: 

Available

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Ticketleap Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Ticketleap

1 - 5 of 17 Reviews

User Profile

Gwen

Verified reviewer

Marketing and Advertising, 11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2021

Love Ticket Leap

We use this a few times a year, but when we do it is critical that we can easily set up nice looking ticketing, agend and event pages for our client. Could not be happier with the ease of use or the final product (event)

PROS

Easy to set up and use. We used it for clients who were hosting both live and virtual events. Very satisfied with the product, pricing and support team.

CONS

There is nothing that comes to mind as a "liked least" about Ticket Leap software and their platform or pricing.

Louise

Hospitality, 11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2020

Good value

Great option for my business and events. Perfect for $5 tickets or less with their low flat rate fee. Stands up right along with other ticket sites such as eventbrite.

PROS

I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.

CONS

I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites.

Reasons for switching to Ticketleap

The lowest fees on $5 tickets or less.

Heather

Online Media, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed April 2020

They forced us to cancel our event

Their customer service kept stating contact instead of helping out their client. I spoke to three different employees while trying to work out a solution and each time I called they told me a different story. I do not recommend anyone uses this company. They are all about money, and not about the small businesses that support them.

PROS

Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number.

CONS

I do not like that this company decided to cancel their fast pay option which sends us our money weekly. They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.

Reasons for switching to Ticketleap

I made the switch because Ticketleaps fees were lower.

Glen

Performing Arts, 2-10 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

I like it a lot.

It's been really positive.

PROS

TicketLeap has a shopping cart *and* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee.

CONS

I don't recall having any particular complaints.

Reasons for switching to Ticketleap

See my "pros" section.

Caitlin

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Easy, User friendly & Beautiful Event Management System

PROS

I love the easy, visual, drag and drop event page editor. It has simple yet elegant design features (choose your event page color of choice, upload an image, draft your event description and tagline, input your event hashtag to pull in your instagram & twitter feed, etc.). I also love that it is super easy to create coupon codes for specific events, export spreadsheets of attendees, and include customized event questions (anything you want with multiple question field options). I've also experienced great customer service- very relational and helpful phone calls with little to no wait time.

CONS

Ticketleap is made for events that are on one date (not a span of multiple dates) so you have to get a little creative when it comes to dates for longer events (like conferences, etc).