# TicketSource Software Reviews, Demo & Pricing - 2026

> Review of TicketSource Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/event-management/ticketsource-profile

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TicketSource

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Overview

[Reviews](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/)[Alternatives](https://www.softwareadvice.com/event-management/ticketsource-profile/alternatives/)

# TicketSource 2026: Benefits, Features & Pricing

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

TicketSource

4.8

[(546)](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/)

FrontRunner 2026

Pricing

Pricing available upon request

Top Alternatives

### About TicketSource

Free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all. Promote, sell and manage any event in any venue.

We’ve been in your shoes, experienced the same ticketing challenges and scaled the same ticketing peaks, so we’ve designed our ticketing system to be simple, cost-and-drama-free, basically, we get it.

We are not faceless, rather we are good people, both passionate and keen to provide a valued service for the right reasons. If you want, you can talk to us, we’ve been in your shoes.

Unlike other ticking providers, we have no contracts, hidden fees or complicated access tiers. Gain full access to our complete system through one single, easy to understand, affordable booking fee structure.

There is no cost to you, as the event organiser to use our box office system. No charge for recording your in-house cash, cheque and complimentary bookings.

For paid events, a small booking fee applies to customers paying online by credit or debit card. TicketSource’s online booking fees are among the lowest on the market, lower than all our major competitors.

Ready to start selling tickets? Try it free today!

## TicketSource User Interface

## Popular TicketSource Alternatives

Main Product

TicketSource

4.8

[(546)](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.66Value for money
-   4.77Customer support
-   4.60Functionality

Pricing

Available upon request

Alternative Product

[Purplepass](https://www.softwareadvice.com/admissions/purplepass-profile/)

4.9

[(304)](https://www.softwareadvice.com/admissions/purplepass-profile/reviews/)

Ratings Breakdown

-   4.80Ease of use
-   4.86Value for money
-   4.94Customer support
-   4.73Functionality

Pricing

Available upon request

Alternative Product

[Ticket Tailor](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/)

4.9

[(595)](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/reviews/)

Ratings Breakdown

-   4.83Ease of use
-   4.78Value for money
-   4.81Customer support
-   4.63Functionality

Pricing

Starting at $0.28 one time

Alternative Product

[Showpass](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/)

4.7

[(406)](https://www.softwareadvice.com/mobile-event-apps/showpass-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.63Value for money
-   4.65Customer support
-   4.57Functionality

Pricing

Available upon request

Alternative Product

[ThunderTix](https://www.softwareadvice.com/event-booking/thundertix-profile/)

4.8

[(272)](https://www.softwareadvice.com/event-booking/thundertix-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.78Value for money
-   4.85Customer support
-   4.63Functionality

Pricing

Starting at $20.00 per month

Alternative Product

[EventCreate](https://www.softwareadvice.com/event-management/eventcreate-profile/)

4.9

[(786)](https://www.softwareadvice.com/event-management/eventcreate-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.83Value for money
-   4.78Customer support
-   4.79Functionality

Pricing

Starting at $39.00 per month

## TicketSource Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

## TicketSource Features

-   Popular features found in Ticketing
    
    Attendance Management
    
    Barcode/Ticket Scanning
    
    Confirmations/Reminders
    
    Customer Data Management
    
    Email Marketing
    
    Online Ticketing
    
    Onsite Ticketing
    
    Promotions Management
    
    Registration Management
    
    Reserved Seating
    
    Third-Party Integrations
    
    Website Management
    
-   More features of TicketSource
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Attendee Management
    
    Badge Management
    
    Calendar Management
    
    Communication Management
    
    Conferences/Conventions
    
    Contact Management
    
    Credit Card Processing
    
    Cross Selling Functionality
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Reports
    
    Data Import/Export
    
    Data Security
    
    Discount Management
    
    Drag & Drop
    
    Electronic Payments
    
    Email Reminders
    
    Employee Management
    
    Event Calendar
    
    Event Management
    
    Event Registration
    
    Event Scheduling
    
    Event Ticketing
    
    For Virtual Events
    
    GDPR Compliance
    
    Guest List Management
    
    Kiosk Ticketing
    
    Marketing Automation
    
    Mobile Access
    
    Mobile Ticketing
    
    Multi-Currency
    
    Multi-Event
    
    Online Payments
    
    Online Registration
    
    Payment Processing
    
    Point of Sale (POS)
    
    Print-at-Home
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Reporting
    
    Recording
    
    Refund Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Sales Reports
    
    Season Tickets
    
    Seating Map
    
    Social Media Integration
    
    Social Promotion
    
    Support Ticket Management
    
    Survey/Poll Management
    
    Surveys & Feedback
    
    Ticket Brokering
    
    Ticketing
    
    Ticket Reservations
    
    Visitor Registration
    
    Volunteer Management
    
    Wait List Management
    
    Website Integration
    

## TicketSource Integrations

Meta for Business

Integration rated undefined from -1 review

Mailchimp

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

WordPress

Integration rated undefined from -1 review

Brevo

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

## TicketSource User Reviews

Overall Rating

4.8

Ratings Breakdown

5

82%

4

17%

3

1%

2

1%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.6

Richard G.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed July 2025

Excellent Service

5

This was the first time we have used ticket source. We were very pleased with the service & will use you again

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It was simpler to use and your staff were very helpful. AS it was the first time I had used Ticket Source there were some things I did not understand Every time I rang your staff were very helpful.

Cons:

Was not always clear how to pay. Three customers did not work out how to pay on line. They paid in cash at the event so it was OK.

Vendor Response

Hi Richard, thank you for sharing your feedback on your initial use of the system. Please do get in touch if you would like us to review the purchase path on your account so we can ensure it is obvious to customers.

Replied October 2025

Read More

CG

Clive G.

Verified reviewer

Religious Institutions

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed October 2025

First time user.

5

This was my first time of use so it took a little time to set up a profile and advertise the first event. Appreciated having the option for customers to pay transaction fee ( a previous company deducted it from the proceeds automatically). Sales process was easy and customers said how ‘professional’ it looked. Instant stats and customer details from ticket sales was a real plus. Overall - a great experience. Will definitely use again next time.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Efficient and professional style of ticket purchases. Proceeds quickly transferred after the event. Lots of support available if needed.

Cons:

Took a little time to set up the event initially but then it all ran smoothly. Although support was available I managed to do it myself, although it may have taken longer.

Reasons for switching to TicketSource

Inability to apportion fees to customers. No clear reports if sales. Monies received instantly but refunds would have to be processed by organiser if event cancelled

Vendor Response

Hi Clive, thank you very much for your review. We appreciate that getting used to a new system can sometimes be a challenge. We do our best to make the system as simple to use as possible, but we are pleased to hear the team were on hand to assist when needed.

Replied November 2025

Read More

JG

Jonathan G.

Verified reviewer

Arts and Crafts

11-50 employees

Used unspecified for more than 2 years

Review source

Reviewed November 2021

Great service for multiple event community festivals

5

I like the quick answering of the Ticketsource helpline phone by someone in the UK (Wales) who is of course familiar with our language and vernacular. Help lines in the Philippines may be on offer 24/7 but they dont understand the nuances of an issue being discussed. I am running a multi-event festival it has become very simple to set up the system now.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Previously 4

Pros:

It improves each time we use it, adding welcome new features. It is complex but logical.

Cons:

The public access to a current event shows say X Tickets available. It would help if it said X tickets available out of Y, where Y is the maximum. I encourage my multiple small event organizers to watch their ticket bookings (they dont have access to the back of house) and it gets confusing when they cant remember how many tickets there are for the event but it says say 32 Available or worse still 50+ available. Also, when setting up multiple events with the same Ticket Launch Date, why cant we click "All event tickets available from the same date" Also when selecting a venue location at the beginning for a new event, why cant we set up a subdirectory of our own regularly used venues rather than scrolling down numerous similar venues across the globe.

Read More

LH

Lèoni H.

Verified reviewer

Music

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed April 2024

No payout. Frustrated as i havnt been paid.

2

Underwhelming as no payout has processed

Ratings Breakdown

1

Ease of use

2

Value for money

1

Customer support

2

Functionality

Pros:

Easy for people to purchase tickets. It looks professional.

Cons:

No pay out. My details have been registered. Its 2 weks overdue and no payout has been made!

Vendor Response

Hi Lèoni. All accounts opting for TicketSource payment processing with a linked bank account should receive an automated payout on the first Monday after your event takes place. in order for us to look into this for you, could you let us know the name of your organisation or email support@ticketsource.co.uk with your information so we can investigate please.

Replied April 2024

Read More

LM

Lynn M.

Verified reviewer

Hospitality

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed March 2026

Fantastic service with no issues !

5

Perfect , saves a lot of time , no inhouse tickets to create anymore ! so saving the trees ! Quick and easy step by step .

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It is so quick and easy to use , well designed to create new events , No bugs or issues at all , secure system with no issues, it has been a great way for our marketing and selling tickets for all our events , very pleased with the service . Quick payment after the event , payment in our account within 3 days .

Cons:

Personally we have no cons because it is so easy to use . Both myself and my event colleague found it so easy to use .

Vendor Response

Hi Lynn, thank you so much for your glowing review. We are very pleased to hear that your experience of TicketSource has been so positive.

Replied May 2026

Read More

NK

Nick K.

Verified reviewer

Performing Arts

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed August 2025

Excellent Resource for small organisations

5

Excellent - just what we need for our Village Hall and Amateur Dramatics Society. This is easy to set up and easy for audience to use as well.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Easy to use, clear help system, responsive customer services online and via email. I have two organisations and the same logon allows me to switch between them

Cons:

Not obvious how to copy one day's event to repeat. Not obvious how to test ticket purchases without them being generally available. Insurance automatically added to ticket price - though quickly removed by customer support when requested

Reasons for choosing TicketSource

Easier to use, knew people who recommended it, sensible costings

Reasons for switching to TicketSource

They stopped handling small o organisations

Vendor Response

Hi Nick. Thank you very much for your comprehensive review. We are sure others will find this information helpful. We have passed on your feedback regarding copy and previewing events, thank you for sharing.

Replied October 2025

Read More

DP

David P.

Verified reviewer

Music

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Why did we not use Ticketsource before?

5

I am highly delighted because of the ease of set up, the ease of use and the very clear reporting. Feedback from our members has been very positive.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It was easy to set up. It is easy to manage. I really like the clear reporting. Responsive support staff.

Cons:

Setting time limits on individual ticket types. I cannot think of any more things I do not like. Its great.

Reasons for switching to TicketSource

Its use was discontinued by Chichester Box Office

Vendor Response

Hi David, thank you very much for your review and pleased to hear everything has been positive. The system does allow the ability to set start and end date/times on a specific price so please do get in touch if you would like further information on this feature/.

Replied October 2025

Read More

SR

Samantha R.

Verified reviewer

Education Management

11-50 employees

Used monthly for free trial

Review source

Reviewed November 2025

Great for Event Beginners

5

TicketSource was a really good option for me never having organising an event before, I would highly recommend and use again for my next event.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

TicketSource was great for a beginner like myself, web page was easy to navigate and when I needed help I rang up and they helped me finish before going live. Definitely going to use TicketSource again.

Cons:

Nothing TicketSource was easy to use, I really liked the reporting options. I liked to keep up to date with the ticket sales and the emails came through when people needed to get in touch.

Reasons for choosing TicketSource

cost implications was the main reason for choosing TicketSource

Vendor Response

Hi Samantha. Thank you very much for your review. We are pleased to hear you have found everything so easy to use.

Replied November 2025

Read More

DT

David T.

Verified reviewer

Recreational Facilities and Services

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed April 2026

New customer, happy customer

5

Exellent, what more can I say!.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The user interface is intuitive and easy to follow. It leads you through the process of setting up for an event and ensures that all is correct. Being a charity, the discounted commission rate was useful to us. We had no issues and the reporting for the event was perfect. We did not use the scanner app as we are a small site so it was easier to check off a list.

Cons:

Nothing, it was clear, accessible and logical.

Vendor Response

Hi David, thank you very much for your review and pleased to hear everything has been so positive with using the system.

Replied May 2026

Read More

DA

Donna A.

Verified reviewer

Fund-Raising

Self-Employed

Used monthly for free trial

Review source

Reviewed May 2026

Give it a go!

5

Very good and great customer service/help topics. Regular emails with ideas for promoting and setting up the event.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Very easy to use. Great email content with ideas for promoting the event and how to use the system.

Cons:

Getting used to the platform, as it was my first event with them, so things did not flow quite how I thought they would.

Vendor Response

Hi Donna, thank you very much for sharing your experience using TicketSource. All the best.

Replied June 2026

Read More

Showing 1 - 10 of 546 Reviews

[See All Reviews](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/)

## TicketSource Popular Comparisons

[Eventbrite vs TicketSource](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/ticketsource/)[Ticket Tailor vs TicketSource](https://www.softwareadvice.com/event-booking/ticket-tailor-profile/vs/ticketsource/)

[Compare All Alternatives](https://www.softwareadvice.com/event-management/ticketsource-profile/alternatives/)

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