--- title: "TicketSource Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TicketSource. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TicketSource is a good fit for you!" source_url: "https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Ticketing Software](https://www.softwareadvice.com/ticketing/) / [TicketSource](https://www.softwareadvice.com/event-management/ticketsource-profile/) / TicketSource Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/event-management/ticketsource-profile/) Reviews [Alternatives](https://www.softwareadvice.com/event-management/ticketsource-profile/alternatives/) # TicketSource User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 556 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 452 reviews (81%) - 4 stars: 94 reviews (17%) - 3 stars: 6 reviews (1%) - 2 stars: 3 reviews (1%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Scanning was interesting as I wasn’t sure if scanning once would include all tickets so often had to search through the online list to ensure all tickets confirmed. - I also liked that we didn't need to use our golf club web site and we could accordingly use this ticketing system as a stand alone process - Once we had the event on, it was easy to see the bookings and information we needed, and payout was more or less straight after the event. ### Most mentioned cons - possibly unfamiliarity on my part, but making multiple bookings or trying to confused the system and the reports and actuals got confused accordingly - EG me trying to book in three cars in one booking didn't work, it really needs three separate bookings with our configuration - Also after you send a update I couldn't find anywhere to see who it had all gone to as we had people who said they didn't receive it, and I couldn't find a way to check that - nothing in particular, maybe would have liked getting an email every time a ticket was purchased, and didn't like how the fee increased when ticket prices increased. ## TicketSource customer reviews Showing reviews 1-25 of 556 (page 1). ### Pretty awesome ticketing experience! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Event ticketing was pretty simple, and I compared to other platforms during use. I am Happy with my results. #### Cons Im a simple user, i was a little overwhelmed with so many options on the drop down, but it made sense as a user. Got lost a few times going back to check how many bookings i had. --- ### My experience of Ticketsource - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent. The staff sorted my error immediately and with no fuss with a simple and straightforward telephone call. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was not that easy to navigate around and I did make a mistake when entering my events. However, the Ticketsource staff were extremely helpful when I spoke to them and sorted it out straight away. It is a superb way of managing and selling tickets, and provides all the sales reports needed. My life is so much easier now. #### Cons I didn't find it that easy to navigate around and set up initially, but them I am old! Once sorted, no problems. --- ### Stokeinteignhead Breabach Concert - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered You made ticket sales so easy i especially loved that when the concert before us sold out people were directed to our event and advised how many tickets were left you’re excellent platform meant we could concentrate on everything else ,the platform also allowed us to contact all our concert goers with advice about the concert #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything so helpful having never done anything like this before made a couple of rookie errors but ticket source staff were on it and helped us correct the error user friendly excellent reports #### Cons One issue was when we did send out an e mail we could not find the original e mail to send to booking later customers but that is really minor compared with everything else we were seriously impressed with the layout the information and the overall service --- ### A GOOD TICKETING SITE - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered OVERALL THIS WAS A GOOD SERVICE ALTHOUGH I QUESTION THE LEVEL OF THE FEES ESPECIALLY FOR LARGE SALES OF LOW VALUE TICKETS #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros EASY TO SET UP. QUICK REPLY TO QUERIES. GOOD REPORTING OF SALES. GOOD PUBLICITY PAGE. RELATIVELY INTUITIVE LAYOUT #### Cons MONEY ONLY COMES AFTER END OF EVENT. IN SOME OTHER SITES THE MONEY IS MOVED TO ACCOUNT AS IT IS PAID. THE FEE FOR LOW VALUE TICKETS IS TOO HIGH --- ### FIRST TIME USER - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered For a first time user, once I had got my head round how to set the event up, it was a really easy system to use. Even making amendments along the way was straightforward. I would definitely use Ticketsource again for future events . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of set up of my event and the friendly and helpful customer service. Everything was explained with helpful guides along the way. #### Cons I had difficulty, initially, to cancel tickets that I had booked and wasn't sure if I had done this correctly. --- ### A great Ticketing system to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered we enjoyed using it and our clients gave good feedback - it was not easy to give people the direct link and this was constantly being asked for with most people searching the event to find us #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros ease of use, regular updates, easy for customers to access, crisp smart and professional. I also liked that we didn't need to use our golf club web site and we could accordingly use this ticketing system as a stand alone process #### Cons a bit hard to configure just as i wanted - possibly unfamiliarity on my part, but making multiple bookings or trying to confused the system and the reports and actuals got confused accordingly - EG me trying to book in three cars in one booking didn't work, it really needs three separate bookings with our configuration --- ### Thank you from Nottinghamshire Gluten Free Food Event with Crafts - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Brilliant experience, from starting the process to building the event and all the instructions, videos and support from the staff. It was easy to navigate even with me being a novice to event organising and IT skills a bit rusty. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Complete novice to event organising, needed a ticketing system that was easy to use, there was information available to support how to set up your event, there were people available to chat to, and it did not cost a lot of money as it was a small event, and TicketSource gave me that. #### Cons Nothing, the whole experience from when I looked into it, to starting to design and build the event, from the available instructions, videos and support staff. --- ### Good experience overall - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Starting as a complete novice, I found it a relatively straightforward process to set up and was pleased with the result. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use interface and clear instructions made this a good experience. The team were also very helpful in setting my event up. #### Cons I can't really fault it for our event and those who booked tickets online said they found it an easy service to use. #### Vendor response Hi Verity, thank you very much for taking the time to share your experience. We are pleased to hear that everything has been so positive. Replied July 2026 --- ### Good ticket sales option - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 51-200 employees - Product usage: less than 1 year · weekly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Very good generally. Scanning was interesting as I wasn’t sure if scanning once would include all tickets so often had to search through the online list to ensure all tickets confirmed. This was time consuming. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The ability to reach a far wider range of the public for ticket sales. Giving an alternative purchasing option. #### Cons Found the initial setup difficult. I’m not tech savvy so needed some assistance from another person. Not enough information regarding ticket scanning. #### Vendor response Hi Sally, thank you for sharing this information and we are pleased to hear you persisted through the setup process. I will pass on the feedback regarding scanning to the team. Replied July 2026 --- ### Good product, and quite easy to set up and run events. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Music - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Good value fees. Good options for ticket design. App provides a simple interface for checking tickets. #### Cons Bit difficult to navigate around Event Creation 1st time. Reporting also not that clear which ones to use, especially for payouts. #### Vendor response Hi John, thank you for sharing this feedback. We will pass on your comments about reporting to the team. All the best. Replied July 2026 --- ### Excellent Service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: less than 1 year · monthly - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered This was the first time we have used ticket source. We were very pleased with the service & will use you again #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was simpler to use and your staff were very helpful. AS it was the first time I had used Ticket Source there were some things I did not understand Every time I rang your staff were very helpful. #### Cons Was not always clear how to pay. Three customers did not work out how to pay on line. They paid in cash at the event so it was OK. #### Vendor response Hi Richard, thank you for sharing your feedback on your initial use of the system. Please do get in touch if you would like us to review the purchase path on your account so we can ensure it is obvious to customers. Replied October 2025 --- ### Excellent Resource for small organisations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Performing Arts - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent - just what we need for our Village Hall and Amateur Dramatics Society. This is easy to set up and easy for audience to use as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, clear help system, responsive customer services online and via email. I have two organisations and the same logon allows me to switch between them #### Cons Not obvious how to copy one day's event to repeat. Not obvious how to test ticket purchases without them being generally available. Insurance automatically added to ticket price - though quickly removed by customer support when requested #### Vendor response Hi Nick. Thank you very much for your comprehensive review. We are sure others will find this information helpful. We have passed on your feedback regarding copy and previewing events, thank you for sharing. Replied October 2025 --- ### Great service for multiple event community festivals - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: 11-50 employees - Product usage: 3-5 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered I like the quick answering of the Ticketsource helpline phone by someone in the UK (Wales) who is of course familiar with our language and vernacular. Help lines in the Philippines may be on offer 24/7 but they dont understand the nuances of an issue being discussed. I am running a multi-event festival it has become very simple to set up the system now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It improves each time we use it, adding welcome new features. It is complex but logical. #### Cons The public access to a current event shows say X Tickets available. It would help if it said X tickets available out of Y, where Y is the maximum. I encourage my multiple small event organizers to watch their ticket bookings (they dont have access to the back of house) and it gets confusing when they cant remember how many tickets there are for the event but it says say 32 Available or worse still 50+ available. Also, when setting up multiple events with the same Ticket Launch Date, why cant we click "All event tickets available from the same date" Also when selecting a venue location at the beginning for a new event, why cant we set up a subdirectory of our own regularly used venues rather than scrolling down numerous similar venues across the globe. --- ### Great for Event Beginners - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: a free trial · monthly - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered TicketSource was a really good option for me never having organising an event before, I would highly recommend and use again for my next event. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TicketSource was great for a beginner like myself, web page was easy to navigate and when I needed help I rang up and they helped me finish before going live. Definitely going to use TicketSource again. #### Cons Nothing TicketSource was easy to use, I really liked the reporting options. I liked to keep up to date with the ticket sales and the emails came through when people needed to get in touch. #### Vendor response Hi Samantha. Thank you very much for your review. We are pleased to hear you have found everything so easy to use. Replied November 2025 --- ### Happy first time user! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Ticket Source was very positive. The website vibe is positive and friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to use and the daily reports were very helpful. I like that it is UK based and I’ve heard that you can ring for help with a real person. The commission is reasonable for a good service. Background We used TicketSource for the first time to our annual Stroud Sacred Music Festival. We left Eventbrite because setting up multiple managers was difficult when the keyholder fell ill and our volunteer ( ie not professional media people) couldn’t work out how to open up for loading tickets etc. #### Cons Can’t think of anything at all, honestly I can’t! Perhaps things will arise with more usage but so far so good. #### Vendor response Hi Katie, thank you very much for your review and we are pleased to hear the transition over from Eventbrite has been positive. Replied September 2025 --- ### TicketSource was very good - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Primary/ Secondary Education - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Ticket source was really good and I recommend it #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I could email all the people that purchased a ticket with information about the event. Report/update of ticket sales was very helpful. Good being able to pass booking fee onto buyers #### Cons Report could be in surname first or separate from first name. Be able to set a time & date for the end date not a day/week. #### Vendor response Hi Mikaela, thank you for sharing your feedback. We will pass on your comments regarding the reporting format. Replied September 2025 --- ### Very pleased - first time successful. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Very pleased. Setting up was much better than another well known event web site. Will recommend to friends. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to set up a ticketing page and get the event listing started, cheaper for the buyer, helpful service desk. #### Cons One particular tick box was hard to find - it was buried in general settings instead of ticketing prefs. #### Vendor response Hi Linda, thank you very much for taking the time to leave your review and I'm pleased to hear everything has been easy to set up. If you are able to share some more information on the tick box that was difficult to find, we would be happy to review in more detail. Replied October 2025 --- ### Ticket bookings for charity gala - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Good - once set up it was very straight forward #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very straight forward for people to book. Looked smart and was easy to set up. Great to be able to add sundry items and donation options and for an automatic email reminder to go out before event. Was good to be able to do in house bookings. #### Cons I think it's awful that you take a cut of any donations made to charity. This is very poor and would stop me using you again. The fees are generally off putting when organising a charity event, so I would probably not use you again and aim to sell all tickets directly to mean more money for the good causes, or it would be better if you offered reduced fees for charity events. #### Vendor response Hi Helen, Thank you for sharing this feedback. We appreciate your desire to maximise fundraising for your charity. Donations do incur a lower admin fee than our standard booking fee this is in place to cover our direct payment process costs incurred. Replied September 2025 --- ### We will probably stay with this one - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent. The product is easy to use and has worked well for our first time of using a commercial ticketing system rather than my own for the past 15 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, fitness for purpose, and quick and positive responses from help staff. The Wordpress plugin for our website was the initial attraction for me. #### Cons 1. The waiting list procedures need looking at in more detail. An email is received when one occurs but not one for cancellations. Self-cancelled tickets go back on the ticket shop immediately hence giving no preference to waiting list, so pointless having one. 2. The cancellation insurance hard-sell wording when buying tickets is off-putting (two options - buy or lose out) when we do offer cancellations up to 48 hours. However no other issues have been left unresoved and the company are looking into the above for future development. #### Vendor response Hi Ian, thank you very much for sharing your feedback from your first-hand experience. We are aware this information has been passed on to our development team for consideration. Replied September 2025 --- ### Great free ticket sales system - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Performing Arts - Company size: Self-Employed - Product usage: a free trial · monthly - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Making an account and setting up my personal details was easy. Setting up the seating for the venue was not easy or intuitive. Spent far too long setting up the layout etc. But feel I would know what to do now I've completed it once before. It's free to use which is excellent and I was paid into my bank account with no problems. I am going to use it again as the benefits far outway the problems I had. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Setting up ticket sales was free which is excellent for smaller productions which allowed my to have a worry free start. #### Cons Had to visit a YouTube help tutorial to find a solution to setting up my initial latout of the venue. Not as intuitive as it should be. Took too long to workout the setup. #### Vendor response Hi John, thank you for sharing your feedback and sorry to hear the seating plan took longer than hoped, but pleased to hear you managed to persist. Replied March 2026 --- ### Excellent service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent, cant fault the service and the website at all. From start to finish it was straight forward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I found Ticketsource really useful. As someone with limit tech skills, once id learnt the basics it was so easy. Event ticket was easy, the marketing and sales side of things was stdaight forward. Value for money is exceptional. Cant fault the fees. I felt like the site was secure, and i was confident using it. Will definitely use again. #### Cons It took me a little bit of time to work out how to use it. And i dod t realise that tickets stopped selling, and the link stopped working 24hrs before the event, have since learnt i can alter that. #### Vendor response Hi Stu, thank you very much for your review. All the best. Replied March 2026 --- ### Yalding Film Club - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: 2-10 employees - Product usage: less than 1 year · monthly - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I didn't realise Ticketsource were notifying me of a payment and thought it was a invoice! Mightily relieved and pleased with the amount received. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros So efficient and easy to use and believe you me, I'm not the most IT person in the world! I like the layout of the site. #### Cons I find some of the drop downs a bit confusing. As we only had a couple of people who used ticketsource they didn't seem to be able to book a seat, but that might be them not Ticketsource. #### Vendor response Hi June, thank you very much for your review and we are glad that everything has been so simple to use. Sorry to scare you with the settlement email, I appreciate it's rare you get notified that you will receive money in this day and age! Replied October 2025 --- ### Can’t recommend more highly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent experience when under pressure running an outdoor event. Would recommend to anyone who is thinking of setting up a ticketing site. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a complete novice I was absolutely thrilled by how user friendly it was. Fantastic help in the end of the phone every time I rang and talked to a real live human. The efficiency and ease of downloading a sales spreadsheet was just brilliant and well worth the fee. #### Cons A little bit difficult to see the overall info outcome when setting up the site - it would have been nice to press a button and review? Maybe you can and I just missed it(!) #### Vendor response Hi Amanda, thank you very much for your review. We will pass on your feedback regarding an event preview option. Replied September 2025 --- ### A very positive experience. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I would certainly use ticket source again for any event that I organise in the future as it made ticket selling so easy and without stress. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Once set up, it was a very good way of selling tickets for my event. It was easy for people to purchase tickets and it was easy to keep up with sales as all the information is clear. #### Cons It took me quite a while to understand how to set it up. I used Youtube videos for each step. I did not print off the report with emails on in time before it disappeared once the event was over. So I am not able to contact people for future similar events. #### Vendor response Hi Pamela, thank you for sharing your feedback on your first use of TicketSource. Customer data remains in your account even after the event so you are able to access reports and customer information with marketing consent. Please reach out to our support team who would be happy to advise how to do this. Replied October 2025 --- ### Thank you for ticketing my first event - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience was really positive. The support team was also very helpful and their response time was swift. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked the fact that the platform was easy to use, I could make edits to my event seamlessly, so I will be using the platform again. #### Cons Well there isn't a lot in terms of cons. Only thing I would have liked to figure out was in house ticket allowance, so I could retain guestlist person information for next time. #### Vendor response Thank you very much for your review, we really appreciate it. All the best. Replied November 2025 ---