--- title: "TicketSource Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TicketSource. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TicketSource is a good fit for you!" source_url: "https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Ticketing Software](https://www.softwareadvice.com/ticketing/) / [TicketSource](https://www.softwareadvice.com/event-management/ticketsource-profile/) / TicketSource Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/event-management/ticketsource-profile/) Reviews [Alternatives](https://www.softwareadvice.com/event-management/ticketsource-profile/alternatives/) # TicketSource User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 552 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 449 reviews (81%) - 4 stars: 93 reviews (17%) - 3 stars: 6 reviews (1%) - 2 stars: 3 reviews (1%) - 1 star: 1 reviews (0%) ### Most mentioned pros - TicketSource offered a complete service for my charity event with regular updates and the ability to contact customers with information. - Scanning was interesting as I wasn’t sure if scanning once would include all tickets so often had to search through the online list to ensure all tickets confirmed. - It was great that you could keep up to date with ticket sales so that you could push your event if needed and that you had an attendees list. ### Most mentioned cons - Also after you send a update I couldn't find anywhere to see who it had all gone to as we had people who said they didn't receive it, and I couldn't find a way to check that - Could have made better use of our publicity material but wasn't sure how to load this onto the event page. - nothing in particular, maybe would have liked getting an email every time a ticket was purchased, and didn't like how the fee increased when ticket prices increased. ## TicketSource customer reviews Showing reviews 1-25 of 552 (page 1). ### Excellent Service - Overall rating: 5/5 - Reviewer: Richard G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered This was the first time we have used ticket source. We were very pleased with the service & will use you again #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was simpler to use and your staff were very helpful. AS it was the first time I had used Ticket Source there were some things I did not understand Every time I rang your staff were very helpful. #### Cons Was not always clear how to pay. Three customers did not work out how to pay on line. They paid in cash at the event so it was OK. #### Vendor response Hi Richard, thank you for sharing your feedback on your initial use of the system. Please do get in touch if you would like us to review the purchase path on your account so we can ensure it is obvious to customers. Replied October 2025 --- ### First time user. - Overall rating: 5/5 - Reviewer: Clive G. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered This was my first time of use so it took a little time to set up a profile and advertise the first event. Appreciated having the option for customers to pay transaction fee ( a previous company deducted it from the proceeds automatically). Sales process was easy and customers said how ‘professional’ it looked. Instant stats and customer details from ticket sales was a real plus. Overall - a great experience. Will definitely use again next time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Efficient and professional style of ticket purchases. Proceeds quickly transferred after the event. Lots of support available if needed. #### Cons Took a little time to set up the event initially but then it all ran smoothly. Although support was available I managed to do it myself, although it may have taken longer. #### Reasons for switching to TicketSource Inability to apportion fees to customers. No clear reports if sales. Monies received instantly but refunds would have to be processed by organiser if event cancelled #### Vendor response Hi Clive, thank you very much for your review. We appreciate that getting used to a new system can sometimes be a challenge. We do our best to make the system as simple to use as possible, but we are pleased to hear the team were on hand to assist when needed. Replied November 2025 --- ### Great service for multiple event community festivals - Overall rating: 5/5 - Reviewer: Jonathan G. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 11-50 employees - Product usage: Used unspecified for more than 2 years - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered I like the quick answering of the Ticketsource helpline phone by someone in the UK (Wales) who is of course familiar with our language and vernacular. Help lines in the Philippines may be on offer 24/7 but they dont understand the nuances of an issue being discussed. I am running a multi-event festival it has become very simple to set up the system now. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It improves each time we use it, adding welcome new features. It is complex but logical. #### Cons The public access to a current event shows say X Tickets available. It would help if it said X tickets available out of Y, where Y is the maximum. I encourage my multiple small event organizers to watch their ticket bookings (they dont have access to the back of house) and it gets confusing when they cant remember how many tickets there are for the event but it says say 32 Available or worse still 50+ available. Also, when setting up multiple events with the same Ticket Launch Date, why cant we click "All event tickets available from the same date" Also when selecting a venue location at the beginning for a new event, why cant we set up a subdirectory of our own regularly used venues rather than scrolling down numerous similar venues across the globe. --- ### Superb service - Overall rating: 5/5 - Reviewer: Mike P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent. I can't add anything to what I wrote in the first box above so will fill the rest of this box with a few words to meet the minimum word count #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Absolutely superb service, really easy to set up and operate, fast efficient support team, very reasonable pricing, just excellent all round #### Cons I found it hard to understand the available/remaining numbers, but it was not a problem. The maths just confused me at times #### Vendor response Hi Mike, thank you for taking the time to share your feedback and pleased to hear it has been so positive overall. Replied July 2026 --- ### Why did we not use Ticketsource before? - Overall rating: 5/5 - Reviewer: David P. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered I am highly delighted because of the ease of set up, the ease of use and the very clear reporting. Feedback from our members has been very positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to set up. It is easy to manage. I really like the clear reporting. Responsive support staff. #### Cons Setting time limits on individual ticket types. I cannot think of any more things I do not like. Its great. #### Reasons for switching to TicketSource Its use was discontinued by Chichester Box Office #### Vendor response Hi David, thank you very much for your review and pleased to hear everything has been positive. The system does allow the ability to set start and end date/times on a specific price so please do get in touch if you would like further information on this feature/. Replied October 2025 --- ### Excellent Resource for small organisations - Overall rating: 5/5 - Reviewer: Nick K. - Verified reviewer: Yes - Industry: Performing Arts - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent - just what we need for our Village Hall and Amateur Dramatics Society. This is easy to set up and easy for audience to use as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, clear help system, responsive customer services online and via email. I have two organisations and the same logon allows me to switch between them #### Cons Not obvious how to copy one day's event to repeat. Not obvious how to test ticket purchases without them being generally available. Insurance automatically added to ticket price - though quickly removed by customer support when requested #### Reasons for choosing TicketSource Easier to use, knew people who recommended it, sensible costings #### Reasons for switching to TicketSource They stopped handling small o organisations #### Vendor response Hi Nick. Thank you very much for your comprehensive review. We are sure others will find this information helpful. We have passed on your feedback regarding copy and previewing events, thank you for sharing. Replied October 2025 --- ### Happy first time user! - Overall rating: 5/5 - Reviewer: Katie L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Our overall experience with Ticket Source was very positive. The website vibe is positive and friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to use and the daily reports were very helpful. I like that it is UK based and I’ve heard that you can ring for help with a real person. The commission is reasonable for a good service. Background We used TicketSource for the first time to our annual Stroud Sacred Music Festival. We left Eventbrite because setting up multiple managers was difficult when the keyholder fell ill and our volunteer ( ie not professional media people) couldn’t work out how to open up for loading tickets etc. #### Cons Can’t think of anything at all, honestly I can’t! Perhaps things will arise with more usage but so far so good. #### Reasons for switching to TicketSource We needed to make tickets urgently and our main Eventbrite administrator fell ill and we couldn’t access the login. #### Vendor response Hi Katie, thank you very much for your review and we are pleased to hear the transition over from Eventbrite has been positive. Replied September 2025 --- ### Ticket bookings for charity gala - Overall rating: 4/5 - Reviewer: Helen B. - Verified reviewer: Yes - Industry: Events Services - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Good - once set up it was very straight forward #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very straight forward for people to book. Looked smart and was easy to set up. Great to be able to add sundry items and donation options and for an automatic email reminder to go out before event. Was good to be able to do in house bookings. #### Cons I think it's awful that you take a cut of any donations made to charity. This is very poor and would stop me using you again. The fees are generally off putting when organising a charity event, so I would probably not use you again and aim to sell all tickets directly to mean more money for the good causes, or it would be better if you offered reduced fees for charity events. #### Reasons for choosing TicketSource Didn't want to but Event Bookings needed me to be a registered charity to get their best rates and I was organising the event as an individual on this occasion #### Vendor response Hi Helen, Thank you for sharing this feedback. We appreciate your desire to maximise fundraising for your charity. Donations do incur a lower admin fee than our standard booking fee this is in place to cover our direct payment process costs incurred. Replied September 2025 --- ### TicketSource was very good - Overall rating: 5/5 - Reviewer: Mikaela Y. - Verified reviewer: Yes - Industry: Primary/ Secondary Education - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Ticket source was really good and I recommend it #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I could email all the people that purchased a ticket with information about the event. Report/update of ticket sales was very helpful. Good being able to pass booking fee onto buyers #### Cons Report could be in surname first or separate from first name. Be able to set a time & date for the end date not a day/week. #### Reasons for switching to TicketSource too many walls with insurance and questions asked #### Vendor response Hi Mikaela, thank you for sharing your feedback. We will pass on your comments regarding the reporting format. Replied September 2025 --- ### Very pleased - first time successful. - Overall rating: 5/5 - Reviewer: Linda F. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Very pleased. Setting up was much better than another well known event web site. Will recommend to friends. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy to set up a ticketing page and get the event listing started, cheaper for the buyer, helpful service desk. #### Cons One particular tick box was hard to find - it was buried in general settings instead of ticketing prefs. #### Reasons for switching to TicketSource Eventbrite fees too high, event set-up too complicated. #### Vendor response Hi Linda, thank you very much for taking the time to leave your review and I'm pleased to hear everything has been easy to set up. If you are able to share some more information on the tick box that was difficult to find, we would be happy to review in more detail. Replied October 2025 --- ### We will probably stay with this one - Overall rating: 5/5 - Reviewer: Ian L. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent. The product is easy to use and has worked well for our first time of using a commercial ticketing system rather than my own for the past 15 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, fitness for purpose, and quick and positive responses from help staff. The Wordpress plugin for our website was the initial attraction for me. #### Cons 1. The waiting list procedures need looking at in more detail. An email is received when one occurs but not one for cancellations. Self-cancelled tickets go back on the ticket shop immediately hence giving no preference to waiting list, so pointless having one. 2. The cancellation insurance hard-sell wording when buying tickets is off-putting (two options - buy or lose out) when we do offer cancellations up to 48 hours. However no other issues have been left unresoved and the company are looking into the above for future development. #### Vendor response Hi Ian, thank you very much for sharing your feedback from your first-hand experience. We are aware this information has been passed on to our development team for consideration. Replied September 2025 --- ### Excellent Platform for my Charitable Events - Overall rating: 5/5 - Reviewer: Mark S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent platform for my project. I have said just about everything now. All the info and data was clear and easy to understand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TicketSource offered a complete service for my charity event with regular updates and the ability to contact customers with information. #### Cons No cons from my experience. It all worked really well and provided me great ongoing data and information #### Reasons for choosing TicketSource More features and more professional looking #### Vendor response Hi Mark, thank you very much for your glowing review. All the best. Replied October 2025 --- ### Excellent Service, Can't Believe it has taken us this long to go DIGITAL! - Overall rating: 5/5 - Reviewer: Mark H. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Ticket Source has been an excellent platform! I would recommend this site to any school or amateur establishment looking to easily track and monitor ticket sales! Looking forward to the future! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of creating an online ticket platform that I could monitor the ticket sales of my school's productions saved a lot of time and effort. Plus it saved lots of cost making everything digital and not making a paper trail of cash and printing ticket forms. #### Cons Nothing, so far it has been an excellent tool and I have already started using the service for our future productions. Booking fee's have been a little bit of a loss but it is great that you can have the choice to either take the hit and leave no extra expense for the patrons, or pass on the cost to ensure you have full value coming in. #### Vendor response Hi Mark, thank you very much for taking the time to share this feedback with others, we really appreciate it. Replied October 2025 --- ### Great ticketing website - Overall rating: 5/5 - Reviewer: Rebecca C. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Very positive. Would highly recommend and use again! Loved the online facility and reporting. Quick payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easy to use, reasonable charges, great reporting, easy to edit/ update, quick payment after the event. #### Cons Lack of support when needed it. But lots of help with guides/ videos etc and easy to use. Would like to be able to donate without buying a ticket. #### Vendor response Thank you so much for your lovely review. We’re really pleased to hear you found TicketSource easy to use and that our reporting, quick payments, and online facilities worked well for you. It means a lot to us that you’d recommend and use us again! We know your comment about support wasn’t meant as criticism, just honest feedback, but it’s something we couldn’t ignore because providing fast, friendly help is something we pride ourselves on. You might not have known, but our support team is available through email, live chat, WhatsApp, and telephone, and we respond to most queries in under five minutes. And rest assured, it’s always a real person on the other end, never one of those pesky AI bots! If you ever need a hand in the future, please do get in touch. We’d be more than happy to help with anything you need. Thanks again for your feedback. It really helps us keep improving and ensures we’re offering the best possible experience. Replied October 2025 --- ### Can’t recommend more highly - Overall rating: 5/5 - Reviewer: Amanda C. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent experience when under pressure running an outdoor event. Would recommend to anyone who is thinking of setting up a ticketing site. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a complete novice I was absolutely thrilled by how user friendly it was. Fantastic help in the end of the phone every time I rang and talked to a real live human. The efficiency and ease of downloading a sales spreadsheet was just brilliant and well worth the fee. #### Cons A little bit difficult to see the overall info outcome when setting up the site - it would have been nice to press a button and review? Maybe you can and I just missed it(!) #### Reasons for switching to TicketSource Too complicated and I couldn’t make it work #### Vendor response Hi Amanda, thank you very much for your review. We will pass on your feedback regarding an event preview option. Replied September 2025 --- ### Everything worked perfectly! - Overall rating: 5/5 - Reviewer: Nigel B. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered This was the first time our group used an online ticketing company. Our customers liked it, they found it easy to use. We liked it because we could see daily how ticket sales were going. This allowed us to know when to 'push' sales a bit harder, which lead to a sell out concert over a week in advance. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The website is basically easy to use. The ticket commission is very competitive. Our customers are mostly senior citizens and they had no problems booking their tickets. We liked being able to see ticket sales daily. #### Cons We didn't experience any real problems. There was a bit of a learning curve to understand some of the event set up procedure, but once that was mastered it was plain sailing. #### Vendor response Hi Nigel. Thank you for sharing your feedback and we are really pleased to hear the event was a sell out! Replied March 2026 --- ### Really good experience - Overall rating: 4/5 - Reviewer: Buddug O. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Really good experience overall, the support from the team was fantastic and for this reason i would use again and the fat that they add a booking fee rather than take it out of the ticket price is really valuable if, like me, your event is to raise money. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I had some teething issues but nothing a quick phone call to an actual person could not sort out. It was easy to use once i understood it. Payment was easy and using the app to scan was easy too... would reccomend #### Cons I wish there was to see previous communications i had sent to customers, i could not find it. Also i thought that i had to scan each individual so morw information on scqnning would be useful to know. #### Vendor response Thank you very much for taking the time to leave your review. All the best. Replied March 2026 --- ### Easy to use for a first timer - Overall rating: 5/5 - Reviewer: Vicki S. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered I used ticketsource for a one off fundraising event. Set up was quick and straight forward, as was the payment stage. My users that bought tickets also gave positive feedback #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found it to be fairly intuitive to use and navigate on both the website and on the app. Those buying our tickets also liked it. #### Cons No comment! The whole experience was straight forward. Was pleased that it had been recommended. Will use again. #### Vendor response Hi Vicki, thank you very much for sharing your experience, and please everything has been so positive. Replied March 2026 --- ### Fundraiser - Overall rating: 4/5 - Reviewer: Jim G. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Great support and learnt a lot if yse again. May use fir events but not fundraising as so much list in fees #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Would consider again as some.great features. Be good to have some additional tools to run an inline auctionnor able to contact customers #### Cons As a fundraiser to help a very poorly child and family, a little sad so much lost in fees. Shame a buyer can't leave a tip instead #### Reasons for choosing TicketSource Colleague used before so a known company. #### Vendor response Hi Jim, thank you very much for sharing your feedback. All the best. Replied March 2026 --- ### Simply work! - Overall rating: 5/5 - Reviewer: David D. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered It's a friendly, easy to use site. Anything I could think of is there when organising an event for a small organisation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple to use. Efficient. The reporting features are comprehensive. Automation of closure and payment works a treat. #### Cons Event management, with multiple dates or price categories, can be very click heavy for changes. A 'apply to all' feature for example when changing a price for tickets, would be good. #### Vendor response Hi David, thank you very much for taking the time to leave your review. We will pass on your comments regarding a mass update feature. Replied September 2025 --- ### Penrith Swift Group review - Overall rating: 5/5 - Reviewer: Susan R. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Overall a positive experience and would definitely recommend to others. It took the stress out of selling tickets myself #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up. Easy to sell tickets. Easy to change date and reschedule when speaker cancelled at short notice. Prompt payment after the event. Rapid and helpful guidance when I had queries. #### Cons This was my first time using Ticketsource so I had to learn how to set up my event but straightforward once I got the hang of it. #### Vendor response Hi Susan, thank you very much for sharing your experience with TicketSource. Replied March 2026 --- ### Brass band concert - Overall rating: 5/5 - Reviewer: Liam D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Great. Very straightforward. Ease of use for buyers. Good value for money. Real time info on tickets sold. Marketing/posters/advertising very good. Thank you #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Chat line response. #### Cons None. #### Vendor response Hi Liam, thanks very much for your glowing review. All the best Replied May 2026 --- ### @Music for the Soul' concert at Colet House - Overall rating: 5/5 - Reviewer: Lata D. - Verified reviewer: Yes - Industry: Music - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent platform. Will use it again in future Easy for audience to book Proceeds of ticket sale processed straightaway after the concert #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for money Staff replied back to queries promptly Easy to understand procedures Ticketing process was smooth #### Cons There was nothing to record. Everything was understood well. Staff were very good in answering queries #### Vendor response Hi Lata, thanks very much for your glowing review. All the best. Replied March 2026 --- ### Amazing app, everything gets taken care of. - Overall rating: 5/5 - Reviewer: Madan D. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Great. I have recommended it all my other friends who organise events. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The feature where it could generate several links for tickets meant 3 bands that were playing in our event could have their own designated ticket links and we could track what band sold how many tickets. That is really helpful. Besides that, everything is so easy to use. A great app. #### Cons To set up in the beginning for the first timers like us was a little confusing at first. #### Vendor response Hi Madan, thank you for taking the time to leave your review. Replied September 2025 --- ### TicketSource - Overall rating: 5/5 - Reviewer: Dez W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It was easy to set up, worked smoothly for both us and the customers, has a great interface, and pays promptly #### Cons Nothing at all... #### Reasons for choosing TicketSource Better fit for what we wanted to do..... #### Vendor response Hi Dez, thank you very much for your review. All the best. Replied October 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/event-management/ticketsource-profile/reviews/?page=2) --- TicketSource Reviews, Pros and Cons - 2026 Software Advice