About Townscript


Townscript is a cloud-based event management solution. It is designed for a variety of industries including education, entertainment, travel and sports. The solution supports various types of events such as conferences, reunions, workshops and training.

Townscript features event registration management, ticket management, customized registration forms, direct payment transfers and event promotion. With Townscript, organizers can create event types and tickets types for multiple categories such as early birds, VIPs and economy class.

Townscript also offers ticket transfers, cancellations and refunds. The solution provides a conference management system that allows attendees to network through the app. In addition, the solution supports group discounts. Organizers can also duplicate event and ticket types for recurring events.

Townscript provides its services on a per ticket basis. The solution has a mobile app for Android users and provides support via a knowledge base, community forums, social platforms, live chat and telephone.



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Supported Operating System(s):

Web browser (OS agnostic)

45 Reviews of Townscript

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(37)

4 stars

(7)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 45 reviews

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January 2019

Jai from Tuffman

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Trust me you'll use it and you'll love it - DIYness of the Portal

The best ever we have worked with - Townscript team and the ticketing portal! We have 12 events pan india all round the year and they manage seriously from needle to ship for us. HAIL TOWNSCRIPT !! :)

Pros

* DIY (Do It Yourself) Thing!

* Real 24x7 Dedicated Customer Support - Believe me always ready to help

* Simplicity & Diversification of the portal

* Efficient & Effective - both team & systems

* Team has a solution for any kind of challenge

* Timely and undelayed payouts

* Marketing & Support Team

Cons

* Organisers shall also have a control for sending promotional e-mailers and SMS's to the whole of the email database. Townscript can limit the frequency to be used for the same option to curb overusage of the same. Marketing team shall set a monthly calendar.

* Payouts and Accounts - Gets disturbed in a way because whenever i ask for payouts, there's a lumpsum deduction from my existing events which pools up to the asked amount and in turn the balances for the events gets disturbed. Team, we seriously need to have a way out for this one and I'm sure team will have a way out.

* Event creatives gets cropped badly.

September 2018

Abid from Karishmaa Care Foundation

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

September 2018

decent software

last year we had joined you'll exclusively and in our event graphic event from delhi's graphic was uploaded. we got it to notice but we were expecting compensation but no compensation was done, in the sense pushing event more aggressively, as for us it was our 1st event STILL we continued to be loyal and tied up with youll. this is the 3rd event and being a Foundation we expected a good support.

Pros

database, when you talk about Marathon Events and reasonably an easy kinda software to operate and upload events.

Cons

need more responsible managers for answering issues. reason mentioned in the General Comments. really need to look into this.

January 2019

Ishan from Get Beyond Limits

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Lets You Focus On Your Event

I have been using townscript for 3 years now as our ticketing partners. We have been very happy with the overall experience.

Pros

- Very Easy to set up
- Handy mobile application
- Periodic settlements and emails
- Easy technical integration
- The pop up payment modal is also very nice

Cons

We have had a great experience from townscript. I don't think i can think of any cons from townscript.

January 2019

Debasree from Group Art Circle

Company Size: 1 employee

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Group Art Circle is rocking completely with Townscript

Pros

I really like the ease of use and systematic organization for every ticket link that i create. In Group Art Circle, we need to create tickets every weekend, so it is really easy to duplicate a past event and edit the information. Also i can go to the past events and pull up any info if i want.

Cons

Really none. There is nothing i can say i would want to improve. I'm really happy with whatever Townscript is providing. I'm glad, i moved from instamojo to townscript.

January 2019

Nirmal from Chennai Institute of Technology

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Simple and User Friendly

Pros

As the title says, it's so simple to use. The user interface allows you to navigate through the site's features in a easier manner.
Very good Customer Support. Responses were quick.

Cons

I felt that, payment gateway fee is a bit expensive.
Next, this is not more of a Con I would say, I feel, a Mobile app version of Townscript would be an extra advantage for the users as well as for the company.

September 2018

Salwat from Get Beyond Limits

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

A startup that supports another startup

Pros

Good people
Timely payouts
They are always there to listen to you
Technology updation
Value for money
And so many others.

We were able to start our journey because of them. Their payment support made a big change for our startup.

Cons

There was nothing as such that we did not like about Townscript. They are good and passionate in their job.

January 2019

Shashidhar from greenworkforce.in

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

I am an active user of this platform. I like it very much

I use this platform to set up both online and offline events from time to time. So far my experience is great!

Pros

Setting up the event is pretty easy. As a user, I find it convenient at all stages. The do-it-yourself feature is pretty good.

Cons

Townscript is charging little extra money I feel.
Sometimes, I had faced issues with responsiveness on all screens

January 2019

Amit from Labdox

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

Online Event Management could not have been better!

We have been using Townscript for our events since last two year and have always liked the convenience it provides with respect to hosting an event. The web interface is very intuitive and effective. The tickets (if any) are generally resolved within hours of reporting - the cr team is really efficient.

Pros

Easy Customization - One step customization of event details, topics, and ticket details
Ease of use - Seamless process, eliminates any back and forth approvals etc
Event Checking - This is an awesome feature to do online check-in of guests - saves a ton of manual time and effort

Cons

A feature for aiding/assisting online marketing of events could be added.
A mobile app to create event would be great.

January 2019

Venkatesh from tryScrum

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Overall a fantastic experience

Pros

Customer Service is awesome. Would certainly recommend for others.
Usability is great and response to the queries are great too.

Cons

Nothing as of now. But there is a lot of scope for Improvement.
There are few things that can be automated too!

January 2019

Ramesh from PMI Pune-Deccan India Chapter

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Exceptional customer service !! I am very happy

Many wishes to the team and a great product.

Pros

all features are easy to use and have lot of features. liked it very much. they keep on releasing the new features which is the best part

Cons

not found as of now not found any cons. so not sure what to write as a customer this one the first i recommend everyone

September 2018

Rahul from CYRUNS

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Simple & Effective

Digital marketing integration & support

Pros

Ease of usage & setup
Payment process
Customer Support
Overall it was an easy setup & execution for doing

Cons

Some more features can be added
Digital marketing part can be improved
Otherwise nothing major cons in system

January 2019

sanjeev from Intradia Worls

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Functional Smart and Responsive

I would want to control the size and in fact place pictures of the event in the event description section.

Pros

Have used the platform for some events. They are always improving. Ease of operation. Anyone can do it. The payouts are very timely and never had any issue with them. Their response time is also nice.

Cons

Their feature pages for the event details could do with a lot more presentation style options and formatting. The preview function could give a better consumer interface.

September 2018

Swati from What After College

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Feedback to townscript

Good

Pros

Easy to use, responsive, townscript have amazing audience size which is help to promote our events.

Cons

Kindly share your contact details like phone or email etc.

September 2018

Nataraj from Nataraj Saanidhya photography

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Amazing gr8 support from Townscript team

Pros

Customer support is very nice and wonderfull site for online registration and justbliked it.........

Cons

All support is superb and very easy and understandable process ther is nothing to degrade this site

November 2018

Prasanth from Northgate Information Solutions Holdings Ltd

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

IDBI FLI SCM 2018

Pros

Ease of use, dashboard, category changes, Cancellation and Refunds process.
Proactive query settlements. Quick turnaroud even on holidays and late hours.

Cons

Nothing material to mention here...

September 2018

Dinesh from Fit I AM

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Pretty good

Pros

Good Dashboard
Good settlement system
Good features
Control and DIY feature
Good invoicing system

Cons

No sms facility
Marketing can be better for the event
Event app can be better in functionality
Role distinction to be provided

September 2018

Gauri from Information Technology and Services

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

nice!

NO

Pros

I really like the platform becuase it is easy to use and takes very little time to book tickets for any event

Cons

The platform has too many events to choose from and sometimes one can easily miss the location of the event.

September 2018

Badri from FreeRunners Charitable Trust

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

WOW

Keep up the good work!

Pros

Very user friendly and has catered for all requirements of an organiser. Cloning of the event is a brilliant thing.

Cons

None. Continuous updates have made life easier. Very friendly and prompt service also adds value to the service.

September 2018

Shubham from BITSMUN Society

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Great, flexible and fabulous.

Pros

Ease of use.
Feature Rich.
Value for money.
Fast and Reliable.
Best Customer Support.
Satisfaction..

December 2018

Ramakrishnan from Unscene

Company Size: 1 employee

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Easy to set up a ticketed event

Pros

Ease of use
One can set up a ticketed event quickly
Really good customer support so far
I haven't come across a glitch till now

Cons

Although there is a discounted ticket option, I'm not sure if there is a way to do multi-tiered pricing of tickets, like Early Bird, Phase 1, Phase 2 etc. ticketing
I could do with more targeted marketing support for the kind of events I organise which are independent music live gigs. But I think that will happen as the event and audience base grows.