vFairs
vFairs
About vFairs

Most Helpful Reviews for vFairs
1 - 5 of 434 Reviews
Carlos
Verified reviewer
Internet, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Candidate Outreach made easy.
The Vfairs team was really helpful in making our events customizable and assisting our clients with professional services and booth assistance. As a Marketing Manager of a LEading Diversity Recruitment Platform, I recommend 110% Vfairs as a solution for virtual recruitment.
PROSVfairs provided an intuitive platform easy to use for the candidates and employers. The technical support was amazing, with immeadiate response and support previously, during and after each virtual event.
CONSWe don't have any complaints for Vfairs solutions.
Vendor Response
Thank you for this wonderful review, Carlos! We're so happy to hear you thoroughly enjoyed the service as well as the platform. Feel free to send across any other feedback that may help us improve your experience with us. We can't wait to have you back soon! :)
Replied July 2020
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Highly praise for vFairs
I enjoy working with the vFairs team overall. Not only do they take feedback specifically, but they never hesitate to go above and beyond on a request.
PROSAfter using the product for 2 years, what I like most is that vFairs is that vFairs listens to their customers and as a result are constantly updating and improving their product. It only gets better with time.
CONSThe only thing I like the least about the software is that I can't use it for all meetings/events.
Reason for choosing vFairs
I've used all of these alternative products but have had the best programming experience with vFairs.
Vendor Response
Thank you for your feedback. We are glad that you like our platform and keep returning to host events. Looking forward to working with you again soon!
Replied June 2022
ron
Wholesale, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Baystate Pool Supplies Opportunity Dealer Show
The programs and support have made us much better at event management and has saved us time during the planning process and live shows. Our exhibitors and attendees have been very pleased and comfortable with how smooth things have gone.
PROSOur attendees, exhibitors and we all found the software to have been quite serviceable. Each group was supported with the necessary information during the event to make the event successful. The reports provided data for us.
CONSpass on this. other people on our team may respond
Reason for choosing vFairs
program managers and sales were professional and friendly in their presentations. Educating us about the software, usage and options was done with great patience. They focused on making sure that we were properly taught and comfortable.
Toshihiko
Computer Software, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2021
This product has room for improvement.
We were able to create a buzz as a virtual event, but I felt that we could have made it better by designing the event so that it was not just about the system. It is not enough to have a chat function to make chat conversations more lively. It is not enough to make a beautiful exhibition hall to attract visitors. I feel that it would have been better if we could have collaborated with vFAIRS from the marketing stage to the design of the day's flow and the customer experience.
PROSThe detailed support on the day of the event and the weekly progress check meetings were very helpful. The time difference between Japan and Japan was a big problem, but they did a great job. I feel that the quality of the support could be improved by not rescheduling meetings so often and by improving the manual.
CONSWhile virtual events are still in their infancy, the expectations for virtual events themselves in Japan are very high. For example, participants are given avatars and expect the event to be an immersive experience. We have found that they are not satisfied with just a 3D or 2D design of a predetermined venue. In this respect, the vFAIRS product has yet to exceed those expectations. It would be a great product if the quality of the virtual event could be improved while maintaining the ease of use, which is a good point.
Vendor Response
Hello Toshihiko, thank you for the constructive feedback on your experience with vFairs. Truly, this is what helps us do better for our customers. Your business means a lot to us so this feedback has been forwarded to the relevant teams. Thank you once again for your valuable review.
Replied November 2021
Dena
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Awesome Product!
Our Project Manager [SENSITIVE CONTENT] is awesome! Great response time to requests and changes we needed. This year we didn't get started as soon as we wanted, but [SENSITIVE CONTENT]made it all come together in record time.
PROSThere was a learning curve the first year we used vFairs for our event, but our [SENSITIVE CONTENT] was amazing! We went through weekly training sessions with her. By the end of the training I was able to complete the setup for our event. This time was so much easier. The fact that you can keep the information from the previous event is so helpful! The reports give us everything we need and more.
CONSI do not know of anything that needs changing. I would say it would be great to have more access to the backend of the website so I could make some of the edits without bothering the project manager so much.
Reason for choosing vFairs
Our corporate offices chose vFairs. I'm sure they did all the hard work vetting other products before making the decision.