vFairs

RATING:

4.8

(529)

About vFairs

vFairs is a virtual events platform that is suitable for businesses of all sizes wanting to host online job fairs, trade shows, conferences, and other events. The key features of the solution include live webinars, digital content management, networking tools, chat and virtual job boards. Additionally, vFairs offers custom event landing pages, registration forms, virtual booth templates, webinars, Q&As and polls to engage audiences and provide a fully branded experience. It provides reporting of event data including registrations, turnout and booth-level metrics for audience engagement. Interactivity tools allow booth representatives to engage with attendees in real time through text, audio and video chat, with 1:1 options available if privacy is required. vFa...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

vFairs Pricing

Contact vFairs for detailed pricing information.

Starting price: 

$10,000.00 one time

Free trial: 

Not Available

Free version: 

Not Available

Delight Attendees With vFairs Event Mobile App For All Types Of Events
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vFairs Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for vFairs

1 - 5 of 529 Reviews

User Profile

Nausheen

Verified reviewer

Information Technology and Services, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

A great virtual platform

It has been good

PROS

The UX is very good Most features are very plug and play.

CONS

There really isn't any. They have made many improvements

Reason for choosing vFairs

Price

Reasons for switching to vFairs

The platform was not intuitive and had very redundant UX

Vendor Response

Thank you Nausheen for providing us with your valuable feedback. We are honored that you chose us after hosting your event on another platform. And glad that we were able to provide you with all the ingredients that helped you in hosting a successful event. Looking forward to working with you again soon!

Replied June 2022

Jared

Financial Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great Customer Service

PROS

My favorite part about vFairs is customer support when building the app. I handed off all my materials to my Project Manager, [sensitive content hidden], and her team took care of the rest. The team is prompt in answering all my questions and assisting me.

CONS

I wish the app were more customizable. The structure of the main app does not have the adaptability of other apps.

Pete

Media Production, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed May 2020

vFairs platform completely failed to deliver for our event

We approached vFairs with a view to delivering 3 events for us over a 3 month duration. The initial impression of the platform was very good, and whilst aesthetically it looked a little dated, it was technically capable of replicating the key aspects of our events in a virtual environment. However, the reality is that vFairs completely failed to deliver the service and functionality promised. On the day, the platform wasn’t finished; several of the key features didn’t work, and the UX and client experience was completely unacceptable. On a call, a member of staff intimated that in trying to exploit the rush to virtual events (as a result of the Covid pandemic) vFairs have severely over-stretched their capacity. This was certainly reflected in our experience, and it is clear that the resources vFairs allocated to the project has not been adequate. 4 weeks prior to delivery we highlighted severe reservations about our project management, and the UK team (who negotiated the sale) had escalated our concerns to senior management and the [SENSITIVE CONTENT HIDDEN], but despite assurances that additional resources would be committed, they still failed to deliver a functioning platform on the day of the conference.

PROS

Theoretically, vFairs as a platform is able to replicate the key value of our conferences in a virtual environment. It can: 1. host content, presentations, Q&A and panels, 2. facilitate business engagement between buyers and sellers, 3. Provide delegate interaction. The problem is that these functions simply didn’t work properly.

CONS

On the day of the event, the platform wasn’t finished and critical features were missing or dysfunctional: the exhibitor booths were incomplete, the chat function didn’t work properly and the competitions didn’t run as instructed. The content delivery was also unacceptable: vFairs streamed the video content in such low resolution that the text and graphics on many of the slides was illegible, while some speakers were barely recognisable. There was not enough vFairs staff to run the event properly, and those that were in charge of hosting the content weren’t properly briefed and equipped to do their job. The vFairs staff didn’t understand the times and format of the sessions; the presentation videos weren’t ready at the required time, and in multiple cases vFairs staff didn’t even seem to know they were hosting the session. In one instance a vFairs representative announced to one of our clients that not only had they failed to get the video ready, but their bandwidth was so low that they weren’t confident they could download it in time for the session starting. Events are all about the user experience, and unfortunately the functionality and service standards were so poor that the UX was severely compromised.

Vendor Response

Dear Pete, thanks for taking the time to bring this to our attention. We're sorry your experience did not match your expectations. We always aim to deliver a great experience and are gutted when we miss the mark! Your comments have been discussed at length with our project team to ensure this doesn't happen again and that vFairs maintains its standards of great delivery.

Replied July 2020

Walid

Chemicals, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great platform and customer service

Brilliant! We will work with vFairs for future needs

PROS

Customer service! [sensitive content hidden] was amazing and prompt in supporting all our needs, almost available 7/7 24/24.

CONS

At start, the platform is a little bit overwhelming but once you are familiar with it is pretty nice.

Reasons for switching to vFairs

Lack of integration with Hubspot, pricing structure

Sarah

Utilities, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Great Product and Services

PROS

The staff is very helpful and supportive in getting you set up in the site.

CONS

Nothing! Everything so far has been great