About Whova

Whova is an event management solution designed to help organizers and exhibitors manage online registrations, marketing, lead retrieval and virtual conferencing processes. It includes a speaker center, which helps administrators automate information collection processes, create webpages for speakers using pre-defined templates and allows them to revise bios, headshots and session details.

Key features of Whova include event badge generation, session attendance management, live polling, social wall and real-time analytics. Businesses can organize online conferences, engage with audiences through polls, surveys, and discussion boards and provide user access across recorded videos and session streams. Additionally, it offers an event marketing mo...


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Supported Operating System(s):

Web browser (OS agnostic)

630 Reviews of Whova

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(510)

510

4 stars

(112)

112

3 stars

(5)

5

2 stars

(0)

0

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 630 results

October 2020

User Profile Picture

Kellie from Nanny Industry Consultant

Verified Reviewer

Company Size: 1 employee

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Whova for a Virtual Event Win!

With six weeks to go for a virtual 4-day conference, Whova met all the requirements we were looking for in a virtual conference experience for both the organization and the attendees. The price point was ideal for a small organization, and their a la cart pricing helps keep within any budget. It was a very successful event for the organization and discussion is to have some virtual option moving forward, even if we still hold an in-person event.

Pros

A Small non-profit I work with moved their in-person event to virtual event for 2020. With 6 weeks until the event start in September, a decision was made to move it to a more robust option allowing for sponsor interaction. Whova came through for us in many ways - financially, user-friendly for both back end and attendee end, integration with already existing registration platform - RegFox, Zoom interface, meeting rooms, session surveys and robust reporting. Any issues we had and sent support emails were addressed in a timely manner. They offer several help documents and videos to walk you through various set-up and troubleshooting.

Cons

Be aware that Whova has their own drip-campaign of emails they send to those attending your event. We were not aware of these prior to them sending, and it cause a bit of confusion and frustration on our end. We are not able to see in advance nor edit those emails, which also contained information not pertinent to our virtual event. We did address this with our sales person in our post-event meeting, and this is an issue they are aware of and addressing.

Reasons for Choosing Whova

We looked at private video production companies to oversee the event with price tags of $15k - $70k. We are very pleased with the results we had with Whova and hiring out a consultant via Upwork who did our speakers, session recording and day-of virtual event coordination.

December 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2019

A must have tool for event organisers

The app is optimized for business events (were no abstract handling is required), however, we used it successfully to manage our attendees in a small scientific conference. We loved checking in our attendees ultra-fast, posting last-minute changes and useful information in the app and share event photos. It helped a lot in creating the name badges (maybe could consider a certificate feature according to the registration category as well?). As organizers, we would prefer a bit more flexibility and one cost for all the features, however, all of our participants loved the application and we received very positive feedback from them

Pros

The QR code attendee check-in is probably the highlight of Whova's features. It checks in the attendees a matter of seconds, skipping the long lines in the registration counters. The updated version of Whova includes features that can be used directly to the event's website (e.g. Agenda webpage). Great customer service experience with online training on how to use the app.

Cons

Several features require in-app purchases and purchases per-use (e.g the paid tickets or the sponsors' features). This may be a struggle for small events (less than 500 participants) who need to have an idea of the overall cost in advance. As a customer, I would greatly appreciate the flexibility to rename and create new or delete categories in all the fields of the event content, as well as flexibility to include the same person under two or three attendee categories (organizers, volunteers, speaker, secretariat) as the posts are normally shared among a small group of people who assist in the organization. Lastly, even though it is helpful attendees to register via facebook many of them use nicknames which ends up printing wrong badges. I have not used the app as an attendee, so I suggest to offer an option to register via LinkedIn, Academia or other professional websites, inform that the name used should be the same one used during registration and that will be printed in the name badge requesting their approval.

Reasons for Choosing Whova

Fast response in the inquiry and they offered a slightly lower price than the competitor. The key was they kindly sponsored our first use of the product (because of our limited budget). This was a great opportunity to test and love the product and their professional and enthusiastic customer service. It seems like an honestly customer-oriented app, and we hope the future updates will grow along with our needs as customers. For organizers, it is important to know before starting a new event, there is an event management app to rely on, rather than spending time searching for a new one each time.

July 2021

Alhassan from DRIAN Ghana

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2021

efficient, silent, and extremely powerful tool

Whova has had a lot of impact on the structure of our events. We always had to engage professional event organizers to help us manage our stakeholder engagement events, that often included simultaneous parallel sessions and large groups. With Whova as our able assistant now, we are able to efficiently manage these events with just our in-house staff. And the live polling feature has certainly made our events much more enjoyable and interactive for our participants.

Pros

The innovation of the virtual network tables has been groundbreaking for me, both as an event organizer and also as an event participant. I love that we are able to select from a wide range of practical options for which format these groupings and sessions should take. Whether one on one, small groups, or larger ones; these are the parts of events I enjoy the most, and whova has successfully kept that feeling with the networking tables.

Cons

Integration with other native conferencing software does not work smoothly every time. Our videos kept freezing, and having time delays that affected the flow of the event.

Reasons for Switching to Whova

After attending an event that was facilitated and managed with Whova, our Executive Director was so impressed that he recommended we switch.

September 2020

Tijl from Ghent University

Company Size: 10,000+ employees

Industry: Research

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

5.0

September 2020

Nice features but unreliable. Do not use for critical applications.

Pretty horrible if you have to explain an audience of 1000+ people that the app was down for >1.5 hours mid-conference.

Pros

Nice features, admin interface relatively user-friendly, user-interface very user-friendly.

Cons

I used it for a large virtual conference (1000+ attendees, up to 10+ parallel sessions), and it was down for >1.5 hours. Extremely embarrassing and impossible to recover from it. Medium impact weakness is that the interface is not very responsive (i.e. slow). Minor impact (but nonetheless frustrating) weakness is that the admin interface is buggy (or has 'quirks' like they call it themselves). From lots of things we could notice this is not a company built on solid software engineering (e.g. they use "FirstName LastName" as the 'key' to identify attendees, and some of the admin features behave in a very illogical and unexpected manner).

Reasons for Choosing Whova

Looks good from user-perspective as long as it works, and I knew it from a physical conference I had attended. But it turned out a mistake. Whova is not up to this. Ok for smaller events that can afford downtime, and probably for physical events where the app is less crucial. Not made for high-profile virtual events. If you use whova, you have to have a backup plan for when it goes down.

August 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2021

Competitive Event Platform

Overall I think that our attendees navigated the platform easily and were able to view our content, which is most important. It was much easier for our speakers to do their presentations as everyone is now accustomed to Zoom. Having Zoom as the background for live presentations was beneficial. Chat was available for help with questions, but they didn't always know the answers. I would either end up figuring it out or not using it. I think it will become more beneficial when we are hybrid and can use some of the in-person functions with their app.

Pros

It was an easy software to navigate. We previously used ON24 which was not as intuitive to navigate as Whova is. There are easy shortcuts when building the conference pages that made building the virtual platform easy and fast. They offer you a pre-made speaker and agenda page with different templates which were great as we embedded it into our existing website.

Cons

We did not know if we did not want the audience to see the speakers we would need to purchase the webinar function in zoom. We did not know this before we purchased the platform and were disappointed as we thought we were saving money from our last platform but we ended up spending extra anyway. Also not all the analytics were as detailed unlike our last platform. We did not like that we were unable to move tabs and icons such as the "community" which was not necessary for our event.

Reasons for Choosing Whova

We did not like ON24's price and customer service. It was a lot of work to customize the page and it didn't have break-out rooms (at the time).