Whova

RATING:

4.8

(2038)

About Whova

Whova is an event management solution designed to help organizers and exhibitors manage online registrations, marketing, lead retrieval and virtual conferencing processes. It includes a speaker center, which helps administrators automate information collection processes, create webpages for speakers using pre-defined templates and allows them to revise bios, headshots and session details. Key features of Whova include event badge generation, session attendance management, live polling, social wall and real-time analytics. Businesses can organize online conferences, engage with audiences through polls, surveys, and discussion boards and provide user access across recorded videos and session streams. Additionally, it offers an event marketing module that helps marke...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Whova Pricing

https://whova.com/pricing/

Free trial: 

Available

Free version: 

Not Available

Whova exhibitor hub
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Whova Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Whova

1 - 5 of 2,010 Reviews

Natalie

Education Management, 51 - 200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

Great virtual conference tool!

User Profile

Richard

Verified reviewer

Defense & Space, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Event Management Done Well

I’ve attended 7 or 8 virtual conferences through Whova and always found it easy to use and keep track of where I needed to be. Communication with other attendees and speakers is easy. I enjoy using the app.

PROS

I am an attendee so my answers are from that perspective. Whova is easy to navigate and find information I need to decide which sessions I want to attend. There are mechanisms for sending questions to the speakers ahead of time. There is a good social platform so that attendees can do virtual meetups and see who else is attending. It is easy for an attendee to create a discussion topic or recommend and article or conference. Entries to questions and polls are propagated quickly through the system so there is no confusion about whether I have entered a response to a poll. I love the Leaderboard function. It encourages attendees to post on the platform and is a nice distraction from the serious nature of the conference.

CONS

There is limited ability to respond or add anything other than text to most questions. For example, I wanted to let fellow attendees know about an upcoming conference but my only choice was to enter text to describe it. I had some graphics from the PR Kit associated with the conference that it would have been nice to upload but I could not find a way to do that.

Karissa

Hospital & Health Care, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Whova Review

My experience has been positive. Our instructors are really good at referring us to the Whova app during conferences.

PROS

The connections you can make and the organizational aspect of it.

CONS

I do not have concerns with Whova. I currently only use it for events.

Hardeep

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed October 2022

Upgrade Options and Double Dipping Billing - Poor Customer Service

We hosted an event in August 2022. It was a successful event but unfortunately our experience with WHOVA was very disappointing. We procured the software and opted for 10 sponsor package. Then we upgraded to a 20 sponsor package and paid the difference in pricing. Fortunately, we went over 20 sponsors and then called WHOVA to upgrade us to the unlimited package. To our surprise, they would not allow us to upgrade to an unlimited option. They wanted to keep the fee for the 20 sponsors and then we had to pay close to another $2k for the unlimited package. We protested this with them since this is double dipping. We had about 5 more sponsors over the 20 we had paid for. We are therefore very disappointed with their approach. We sent numerous emails to our sales person as well as the supervisors in charge as well as their general email ID. Not one email or phone call was received back from them to even have a discussion so that we could bring closure to this.We are a small not for profit run by professionals and 100% voluntary. It is for this reason, we thought to share our concern and experience so that anyone else who may be looking for event management apps is aware upfront. We are happy to share our experience with anyone who may like to know more at [SENSITIVE CONTENT]

PROS

The software overall has the functionality needed for a small to mid sized event. However, the user interface is not very inviting to the end user

CONS

Everything is being sold as add-ons. An event management software should have all of the basic functionality packaged in. The add-on features add to the total cost and the pricing overall does not become very transparent to the end user.

Reason for choosing Whova

This was our first time and it had the features we looked for and the pricing. However, in the grand scheme of things we ended up paying a lot more since we had to pay twice per WHOVA's billing terms. Anyone looking to get WHOVA should make sure you understand their terms and make sure you do not get charged in the manner we were.

BRUCE

Mechanical or Industrial Engineering, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed February 2024

Best conference / tradeshow app I've used

Not much to say that hasn't been covered above. Great to track events and papers being given at a show.

PROS

Easy, useful, we have used it for a tradeshow with about 600 attendees for 2 years now, definitely gets way more traction and use than any previous solution we've tried. Also perfect to use for lead tracking for exhibitors at a show.

CONS

No real cons. Wanted to create a poll in the Community of a conference and at first it wasn't as obvious as the other features of Whova.

Reasons for switching to Whova

Conference organizer (SEM) decided to use Whova, we agreed to try it and love it.