All YesEvents Reviews
1-25 of 26 Reviews
Sort by
Anonymous
5,001-10,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Babes in the Woods
We are transitioning our membership to online registration and they worked with us through that wonderfully so we are using them for other endeavors.
PROSWorking with Yes Events was a great experience. I had never used an online registration company/software before and they walked me through every detail with patience and professionalism!
CONSNothing that I can think of at the moment.
Vendor Response
Thank you so much for your kind words. We love working with you!
Replied September 2018
Jennifer
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Yes to YesEvents!
I like that there are so many different options and customizations with YesEvents. I like that I can keep records from year to year with events and it is effortless to update the next year's page. Terah is PHENOMENAL to work with and it is a pleasure to do business with them! Support women-owned, small business and get a fantastic registration platform - it is a win-win!
PROSYesEvents is more than just a registration platform. You are getting personalized and caring customer service. They are a small business and they will treat your event like it is their own! The software is easy to pick up once you start using it and the customer service is better than Cvent!
CONSNothing! I love working with YesEvents and having them do our event registrations!
Vendor Response
Thank you, Jenn! We love working with you!
Replied September 2018
Janet
Education Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
YesEvents - A Consultative Events & Software Company
YesEvents is our company's first experience with event software and it has been a successful venture. The team at YesEvents is very consultative and willing to spend as much time with the client as is needed. Though the software is not the simplest to use, the finished product works very well and the YesEvents team is always available to help.
PROSThe people are very responsive and helpful. The client can do as much or as little with the software as it is comfortable with, leaving other functions to YesEvents to complete.
CONSThe software works well, but is not intuitive. The menus are helpful. The YesEvents staff is always available to assist.
Vendor Response
Thank you! The interface is being updated/upgraded as we speak. Hoping to roll it out at the end of the year! Thank you for your support.
Replied April 2017
Toni
Judiciary, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Great for Smaller Events, Too!
Our small non-profit recently used YesEvents for a conference of about 115 people. YesEvents built in all the features we needed at a very reasonable price. Our conference attendees found it very easy to use. We received regular automated reports regarding registration prior to the conference. They created detailed evaluations for attendees to complete after the conference. The quality and overall value that YesEvents provides is well worth the cost. We will definitely be using them again.
PROSCustomer Support was excellent. YesEvents always responded to questions or perceived problems promptly. Resolution was almost immediate.
CONSA few reports were very slow to open if they were opened on an iPad; however, there was no delay when opening them on larger Microsoft or Apple devices.
JoAnne
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
YesEvents - A Great Registration Partner
We have used YesEvents for several years and the team has always been able to meet our needs for a registration system. We have very complex registration packages, and the YesEvents group always find creative ways to design the system so it makes it easy for our attendees to register.
PROSOnce we understood how the system was built, it was easy to program and make changes. Whenever there are changes that need to be made from a programming side, YesEvents has always been quick to respond to our requests.
CONSWe would like to see some gamification built into the software to enhance the experience for the attendees.
Jennifer
Government Relations, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
I would recommend using YesEvents to anyone!
There are two critical aspects to event software. The first is features and ease of use and the other is customer support. YesEvents always has all the features I need and their customer support is unrivaled. Their personal support goes above and beyond other services I've used. You aren't getting some random person in another timezone, you are getting real, human support who actually care about the success of your event. And all at a very competitive price!
PROSThe features! It has everything I need. And the customer support. Terah is absolutely fantastic to work with! She is always there for us when we need help.
Staci
Public Policy, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2018
Great Software + Excellent Customer Service = Successful Registration
YesEvents is a great company to work with. We have multi-levels of registration layered with a lot of 'special circumstances' for different people. It requires so much communication and attention that YesEvents can provide. It's more than just a registration software, it's a high-level customer service paired with registration software!
PROSI really like the fact that I have a company that can set-up and customize the software, as well as take all the time consuming phone calls from guests, while I can be focused on my event. We have been using YesEvents for 9 years and never had any complaints or issues with how they handled a situation. We feel confident about their skills and the software they have to offer.
CONSI've always set-up my own registration software so it was a little strange to be so hands-off, but I like that option now. It helps me focus on other priorities.
Vendor Response
Thank you, Staci! We love working with you and are glad to help make life easier.
Replied September 2018
Michele
Education Management, 2-10 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
YesEvents Experience
The customer service is EXCEPTIONAL! I can't say enough about my experience. A+
PROSAs a meeting planner this makes my life much easier. The hard part is the set up, but once it's done, it seems pretty easy to check numbers and run reports.
CONSI think the user interface could be a little more friendly. I would prefer to easily edit everything from confirmation letters, to prices, and I would suggest a way to view a test confirmation without having to add your own credit card to test for example. There may be a value in doing some training videos that you provide to the client, it would cut down on the amount of hand holding for the YesEvents staff.
Vendor Response
Thank you, Michele! You most certainly can test/change rates, confirmation letters and questions. I just do it for you. I am sorry if I was not clear about the testing of registration from beginning to end...you do not have to charge a card to do that. We like to have the payment processing tested so you see the transaction in your bank account. We love working with you!
Replied September 2018
Petru
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Working with YesEvents for more than 10 years
We used YesEvents to process on-line registrations for our conference for more than 10 years. They were always very professionals and we enjoyed working with them. I will surely want to continue to work with them in the future. The size of our conference varies between 900-1500 from year to year.
PROSThe software is easy to use. Whenever we had a question the stuff at YesEvents was very prompt and helpful.
CONSI don't there is something that we don'l like.
Melissa
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
YesEvents Registration Services
YesEvents has been Widerkehr and Associates' go-to registration processing and management company for over 10 years. They have been responsible for the processing of over 6,000 registrations per year for our clients. Every conference is a registration success.
PROSIt is user friendly and easy to understand. If there are any issues, they are quickly resolved by the YesEvents staff.
CONSDon't have any negatives.
Dan
Non-Profit Organization Management, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
YesEvents
YesEvents handles some of our conference registration needs. They do a great job and adapt to our needs as they evolve. The personnel have always been superb and
PROSThe EventRebels software's thoroughness of data.
CONSSome form of tutorial for the Event Rebels software would be very useful. YesEvents staff were very helpful in explaining access to the reports.
Vendor Response
Thanks, Dan! We would be happy to train you on anything you want. We provide account management for you so that means you don't have to do anything in the software except review/run your reports. We do the rest.
Replied September 2018
John
Research, 1 employee
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Treasurer: Requestor of preprogrammed and adhoc reports
I need a lot of information on all the attendees that attend the conference and what they are purchasing. All this information is easy to access from the Yes Events database.
PROSEase of use when requesting reports. If not canned then can ask for what I need.
CONSReally have not encountered any issues where the reporting did not meet my needs
Vendor Response
Thanks, John! We absolutely love working with you. You sure do collect a ton of data and we are happy that you are able to use it to successfully plan for your attendees.
Replied May 2020
Stacey
Government Relations, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
YesEvents is AWESOME
YesEvents is a great company, not just because their website are easy to use and helps us to make our clients happy. But because the people are what makes them shine and puts them over the edge to other competitors. They turn things around in just a few minutes, maybe an hour and I can always get someone on teh phone.
PROSEasy of use and customer service
CONSnothing
Molly
2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Great registration company
I have worked with YesEvents for over 15 years and have been extremely satisfied with their registration service and software. The personal website customization for my clients (each of whom has different needs and priorities for their registration process) is fantastic, and more importantly, the support from the staff is unparalleled. Any issues or questions that arise from attendees are dealt with immediately and with total professionalism, and any changes or adjustments we need from the planning side are accommodated with ease.
PROSPersonal customization for each client is key. They are able to make each individual site work specifically for those attendees.
Andy
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2016
Highly recommend YesEvents
Excellent support, good product and fairly priced. YesEvents is very quick in responding to requests and questions. The product works well and is easy to use.
PROSEase of use - customer support
CONSnothing
Phyllis
Events Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING: