About Prekindle

Prekindle is an online ticketing solution that helps event organizers handle marketing, event scheduling and employee engagement operations. It enables professionals to interact with internal and external stakeholders, streamline audience targeting processes and create social advertisements.

It allows organizations to run online campaigns, conduct analytics, host online events and manage online registrations. Features of Prekindle include payment processing, social media marketing, email marketing, data import, access control and more. Additionally, The application lets marketing teams share promotional content with customers via email.

Prekindle comes with an application programming interface (API), which facilitates integration with several third-party ...


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8 Reviews of Prekindle

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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May 2020

Annette from Spune Productions

Company Size: 2-10 employees

Industry: Entertainment

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Been using Prekindle for 10 years

I've been using Prekindle as our main ticketing platform for almost 10 years. The software is easy to use with comparable features to the big ticketing companies, but with better customer service and technical assistance. That has made all the difference over the years.

Pros

Software is easy to use and the Prekindle team is constantly adding new and improved features. They just added a marketing dashboard that allows our team to create custom emails and automated social media ads, helping to sell tickets and utilize marketing dollars more efficiently.

Cons

The dashboard is pretty much self explanatory and intuitive, but I did have issues with pre-sale automation at one point, especially in situations with many on-sale times and ticket tiers. Could have been user error.

Reasons for Switching to Prekindle

Better product with better pricing structure.

May 2020

Mel from Granada Theater

Company Size: 51-200 employees

Industry: Music

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Best Software for Events Building and Promotion

Working closely with the developers and feeling like we have a personal relationship makes this the best ticketing company we've ever worked with.

Pros

After several years with Ticketfly, moving to Prekindle was a welcome change. The system was much easier to use, more customizable, and whenever there are issues their team is always quick to respond and resolve any issues that arise.

Cons

Occasional glitches in software, however, the team is quick to investigate and correct. Wor

Reasons for Switching to Prekindle

Poor customer service, difficult to customize, expensive.

May 2020

Alex from Granada Theater

Company Size: 11-50 employees

Industry: Entertainment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Very satisfied, some improvements could be made

With Prekindle, we get ease of use, great customer service, and an easy implementation of our online platform to present to our customers. Some minor kinks could be worked out, but nothing that slows me down significantly. The scheduling malfunction is the biggest concern. But overall, Prekindle is great.

Pros

It is very easy to do the basics. 95-98% of my daily actions with Prekindle are very easy to complete. Once the software is tuned to the venue, every action is easy. Customer service is fantastic, very nice, helpful, and quick. I've worked with Eventbrite before, and Prekindle is much better.

Cons

Sometimes, some actions will get caught, such as updating an events information, and it will require a refresh of the browser, and then the change must be implemented again after the refresh. Sometimes if I am downloading multiple attendee lists, it will require a refresh of the browser to download the new list, otherwise it will continue to download the original list. Sometimes, I have programmed things to go on sale and Prekindle has not published the ticket types. It will register the scheduling and recognize, but sometimes does not publish the ticket type at the requested time.

Reasons for Switching to Prekindle

You'll want to reach out to [SENSITIVE CONTENT HIDDEN] on this one. I came to Granada after the change to Prekindle.

May 2020

Amy from Pink Jacket

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

PreKindke the BEST e-ticketing solution

Driving customers into the loyalty channel through Prekindle has shown our clients the lifelong value of their ticket buyers. Audience segmentation and retargeting means higher conversions.

Pros

Incredible solution that is easy to integrate into any site. Syndication and email database driver are best in class. These folks understand digital marketing better than any e-ticketing company I’ve ever worked with - including the big corporations.

Cons

The only thing I would like to change is making the header image only

Reasons for Choosing Prekindle

For all the reasons previously mentioned

Reasons for Switching to Prekindle

Most of the well-known e-ticketing options do not understand digital/funnel marketing. They have zero API compatibility and often do not offer any solutions for complex problems.

June 2020

Alexandria from Deep Ellum Art Company

Company Size: 11-50 employees

Industry: Music

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Prekindle Review

I love it and their team!

Pros

I enjoy the ease to create an event, being able to make templates, to schedule out posts, to create a newsletter with my links, and send out ticket counts with ease.

Cons

Sometimes the phone formatting is hard to use.. sometimes the scheduler doesn’t work.

Reasons for Choosing Prekindle

Local and excellent customer service

May 2020

Tara from Blue Light Dallas

Company Size: 2-10 employees

Industry: Online Media

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2020

Solid Choice!

The customer service is top notch!

Pros

New mobile availability is great and extremely handy.

Cons

Would like to have a few more options to customize the default images for events. On a website all images for events are auto cropped to square which can become annoying with the approved images artist provide.

May 2020

Matthew from MATAS

Company Size: 2-10 employees

Industry: Music

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2020

Best Way to go!

Pros

You cannot go wrong with this software. The folks at prekindle know what they are doing!

Cons

nothing to report on that front. I was/continue to be impressed.

January 2021

Nitesh from Info Developers

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

January 2021

Review of Prekindle

Overall i have very good experience with this.

Pros

The things that i like most about Prekindle are: It is very user friendly. The tasks like event creation and scheduling are very easy. It has one of the best Customer Service. Integration to other sites is pretty easy and Marketing done by prekindle is on point.

Cons

I do not have much of a complain however I think, transition form one module of the system to another can be improved.