Alert vs RentMaster

RATING:

4.6

(44)

Alert has 44 reviews and a rating of 4.64 / 5 stars vs RentMaster which has 32 reviews and a rating of 4.91 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (44)
4.9 (32)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
February 25, 2021
September 11, 2023
Pros/Cons
  • Pros

  • You can call and speak to people who want to help you fix your problem and they constantly improving and taking feedback.
  • Simplicity and ease of handling our inventory and customer database.
  • Cons

  • Documentation and instructions are week. Limited options: spell check, cut and paste option just not work on all parts of the system.
  • You may have to follow up for status opposed to waiting to hear an update. Way more hits than misses through, especially lately.
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  • Pros

  • SENSITIVE CONTENT] provides fantastic customer service, with very quick turnaround times. One-time cost to buy software.
  • RentMaster is very easy to use and keeps tract of what is out in the field rented and duration of rental, and what I have left in the store/warehouse to rent.
  • Cons

  • RentMaster is somewhat confusing to me when it was time to update (add/subtract) an inventory item.
  • I have a hard time sinking product to website.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos