This software is such a time saver! Everything we used to do in word documents and calculators can be done easily with the software saving us hundreds of hours a year we can use towards other endeavors. And waking up to new leads never gets old!

The help section utilizes a search function and can take a couple minutes to find the answer you are looking for.

It’s been great. Anytime I’ve come across a problem that I can’t figure out, (usually something I did in error) IO’s customer service is there to help me. It’s been a program that I am so happy I found. It saves my customers and I a lot of time. I would highly recommend it. Plus the price for a small business like mine is a definite plus. Love it!

I love that my customers have a place to go to see my products. They have access to pay online and can also request a call from me for additional questions. So many customers want to book online and be done with it no matter what time of day. It’s very convenient. It also lets them know if their item is available for that day. It’s easy to use, which is extremely important.

The only one thing I would change is how they order chairs. If they put 10, but need 25, it gets a bit confusing for SOME customers. They put plus 10, but have a hard time adding 5 more. They usually figure it out, but it takes a little time when they just want to put the quantity in the box provided. Not a big deal, but worth mentioning.

I love the flexibility that IO gives you. You can search on and report on nearly every field imaginable. The user community is strong and the support team is hard to beat.

The nature of it's flexibility makes it also complex. The learning curve is shallow, but as you spend time with it, you figure things out. I wish it would more easily integrate with existing websites.

Nice people, they are better at blowing smoke than any Indian Tribe. I have consistently called, emailed, and now through a review asked for something to be done. I get "Yeah, we can do that. I will get on it, but I am busy right now. I will follow up later in the day or next day with you". As you can tell by this review that doesn't happen. I hate writing negative reviews, but over the course of 3 months I have still not gotten a call back. I have been the one to initiate the follow up. I can only hope that the ownership values their reviews. This product will not save you time, money, or increase your business because you are the one that has to do all the follow up work.

Hard to find a Pro about a product you use and you cringe sending a contract to a client

If I had to pick a least it would be the product that goes to the client. A close second would be the lack of follow up and actually the company doing what they say they are going to do.

Happy i make the change form ers to io..i lost half of year with no bookings... since a change to io get a booking the first week.

Keeping track of every event and routing makes you save more on gas

So far everything I like about io is great