IntelliEvent Lightning

RATING:

4.3

(18)

About IntelliEvent Lightning

IntelliEvent Lightning is a rental management software which is lcoud-based and is scalable, therefore serving organizations of all sizes in aiding with managing rental, inventory, labael and customer processes. With IntelliEvent users can create new orders, add new products, and generate quotes directly from the system. Users can view assigned and scheduled resources and labor. Keep track of inventory data, and all times, providing a comprehensive view of stock levels. IntelliEvent Lightning provides an integrated CRM, real-time business metrics, dashboards, and profitability analytics. Businesses can generate dynamic reports on subrental, sales revenue, inventory usage, and more.

IntelliEvent Lightning Pricing

Please contact Extreme Impact for pricing details

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

IntelliEvent Lightning Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for IntelliEvent Lightning

1 - 5 of 18 Reviews

Scott

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Intellievent is Great

PROS

IntelliEvent Lightning is a very straightforward system that is easy to manage and train new users to use. The ability to meet and speak with developers on a regular basis is an amazing thing to help steer where the product development is headed.

CONS

Some of the UI can feel dated. The labor section can be at time clunky to navigate.

Reasons for switching to IntelliEvent Lightning

The customer service at Intellievent is second to none. We wanted to use a product that felt like they listened to customer wants and needs.

Shane

Events Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Highly recommend this software for rental and inventory management

We have grown with the software and it has really helped to shape the way we do our business. We have become more efficient as a result of some of the functionality and added modules that we did not have before. For me one of the big items when looking at software was support and customer service. IntelliEvent has this down pat. No one is perfect but the attention that they give us and our needs has blown me away. I used to dread support calls, I do not any longer knowing that the attention to our needs and resolving any issues (regardless of size) is so important to them.

PROS

One of the initial reasons for going to Lightning, was the enterprise solutions that it offered. We have multiple sites with warehouses and the ability to link them via the software and actually be able to write multi-site orders was vital. Lightning does this for us and truly helps on the logistics end of getting equipment and people to sites away from our corporate headquarters. Being able to write these orders and have a logistics back end that follows and helps schedule equipment between facilities has improved our efficient transfer of equipment at the order level. Lightning goes way beyond that and hits many more features than I could layout in this review. This one was imperative for us though.

CONS

The availability calendar was something to get used to, but once we wrapped our heads around it, the ability to schedule based on resource management has overall benefited our company. I like that we can now see all of the options to fix and schedule overbooked equipment. We can make the best decisions for the company finances rather than just send out rentals on orders because they came in last.

Reason for choosing IntelliEvent Lightning

Blew the competition out of the water. Their attention to our needs and the pledge, and follow thru, from their support and development staff was what really put IntelliEvent Lightning over the top for us. We are not just another user, we are made to feel important and the staff has really sealed the deal.

Reasons for switching to IntelliEvent Lightning

Express was outdated and we needed a software that could keep up with our level of growth and they way we and the industry have been evolving.

Anonymous

51-200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed February 2019

IntelliEvent Lightning, "it'll work" but could use fine tuning and better support.

While this software will work to track your rental inventory, in my opinion there are more competitively priced options with better functions, support, and features. As noted above, product seems like a beta version with all of it's user's being the "guinea pig" for errors and problems. Most usage of this software in practice in a rental A/V house is tedious and wastes precious time, which is a huge downside. The constant need to contact support via emailed support tickets is cumbersome and also time-consuming. The need to be able to delete a product or products due to either mistake or out of commissioning has to be handled through support tickets rather than by the User, which is counter-intuitive.

PROS

-Cloud based -Numerous data fields -Quick learning curve

CONS

-"Clunky" usage all-around -No auto populate of added new inventory, all hand entered -Seems like a beta version even after a few years -Excessive need to contact support, especially to delete unused items or mistakes in entry -No ability to scan an item from one order to next without returning then re-scanning, tedious -Support could be better listeners of end product user's needs

Vendor Response

Frustrated User, I know this review was from a while ago but I would love to talk with you directly about how the software has transformed for you over the last year. With the 4.0 release, I feel like a lot of the items you had mentioned were addressed. Niche market specialized software can be challenging at times but we are very much devoted to making your daily life easier. I would love to catch up with you at any time. Feel free to email me at: aehler@extreme-impact.com or 480-290-4007 Sincerely, Andrew Ehler

Replied April 2020

Joe

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

We can't say enough good things!

Their team was awesome in implementation and have helped us every step of the way to make sure we get the most out of the software.

PROS

This software is great because it is customizable to suit your companies needs and it keeps you organized and saves time!

CONS

We are looking to get better weight records and trucking logistics.

Reasons for switching to IntelliEvent Lightning

We needed an all in one solution for invoicing, pull sheets and record keeping.

Vendor Response

Hey Joe, Thank you for the review! I am going to reach out to you to see what you are looking for in the Logistics Module. I am sure we can help you out with that! Keep putting on those great events! Sincerely, Andrew Ehler

Replied April 2020

Jeff

Events Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

If you are an event company not using Intellievent Lightning, you should be!

These guys are a growing company and are growing because of amazing support and customer service. Great product and they are eager to make it better all the time

PROS

Intelligent, comprehensive software designed for the event industry.

CONS

Dispatch software needs improvement. does not currently sync with a map function or GPS. You have to manually calculate route times

Reason for choosing IntelliEvent Lightning

Better features, great user interface, outstanding initial and ongoing training, flawless support, ongoing imrovements

Reasons for switching to IntelliEvent Lightning

Less Cost and Enhanced Features