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> Reviews of TestGorilla. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TestGorilla is a good fit for you!

Source: https://www.softwareadvice.com/exam/testgorilla-profile/reviews

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TestGorilla Reviews

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[Overview](https://www.softwareadvice.com/recruitment-marketing-platform/testgorilla-profile/)

Reviews

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# TestGorilla Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(134)

4

(78)

3

(24)

2

(12)

1

(17)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

3.9

Value for money

3.8

Functionality

4

* * *

### Pros

"We engaged with TestGorilla hoping for a full trial of both personality and technical assessments as an alternative to Predictive Index. Although their UI looked great and responses were fast, we never received trial access to the complete suite."

"We were able to screen several programmer applicants and it revealed those who had the potential to be great developers vs. those which were lacklustre."

"Functionality that they offer is quite available and needed, and it seems like they have everything I need."

### Cons

"I was charged for an annual subscription I will never use. When I contacted customer support to politely explain my mistake, I was attended to by anonymous representatives who did not follow up on my case and did nothing to help me."

"After contacting them within 1-2 hours to say that we didn’t wish to use the product, we requested a refund for the subscription fee."

"Better than expected, but the lack of a short term month to month subscription is a problem for us."

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TestGorilla Reviews, Pros and Cons - 2026 Software Advice