Ease of installation, great user interface, great reporting and alerting tools.

What I like most about the company is that is very professional, cost sufficient, the turn a round in receiving your work is fast.

I don't really need to use the service very much, so cost is the problem.

I downloaded the program and it was ready to go. It was super easy and intuitive to use.

This software was very easy to launch. It can be utilized through google chrome very easily.

I love how easy it was to load the pdf file into the system.

I found CocoFax very easy to install & get started with, and seamless to use. It give me a fax option for my small business, without the hastle and expense of a dedicated fax land line.

I received a few faxes that were not for me so someone is missing them.

The ability to fax from my computer and see which ones reached their destination and which did not.

Great product, but don't use it enough to justify the cost.

Me and my team are satisfied as we get rid of old faxing machine. Now everything is electonically, we are satisfied.

I haven't found anything yet that I don't like about this software.

Without it I would have had to enter the COVID zone of FedEx and as a high risk person CocoFax literally saved my life.

I appreciate being able to fax without using a separate fax machine.

Technology is amazing, from my little phone and with the receivers printer paper. A show ready menu or cost evaluation is instantly and professionally in the hands of the person I need.

Easy to use, stable interface, friendly options, light UI.

M so happy with how easy it is to use, when I get a job somewhere in the future I would definitely get a license for it when I need to fax something again.

I don't have to fax very often, so I am not sure about someone who has a larger volume that they need to fax.

The software was easy to use. Instructions were easy to follow.

Quick deployment of a cloud based, secure/encrypted eFax solution.

While faxing is quite antiquated, the healthcare industry has not yet widely adapted a replacement. Until then, this seems to be the next best thing.

Obviously it does integrate well, it's basically pretty easy to use (if you can operate a regular fax machine, you can run eFax), and it's been around a while.

Overall, there is no other option than eFax. The ease of use and the convenience it provides is priceless.

Felt I was double billed during sign-up process because I was charged to get a local phone number.

This is a good solution to be able to send an occasional fax as the technology has been largely replaced by email.

They kept my credit card info and just continued to bill me each year, ignoring my requests to cancel the service and without my permission. After 45 minutes on the phone and a chat with the manager.

We changed after getting consistent complaints from clients and other providers that they're faxes were not going through.

Needed a virtual fax system that allows our virtual practice administrators to check inbound faxes and allow our clinicians to send outbound faxes without having to buy equipment for our 15 offices.

It works flawlessly, and I've been extremely happy with the reliability of the service.

That faxes are very easily accessible, easy to download and then put in patients charts. It is also very easy to send faxes and keep a contact list.

I love how easy this is to use and the level of integration it has with our software. We send and receive faxes for it with very few problems.

Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call.

I love this product, I will forever be a customer.

I was billed for 3 years of service that I didn't use. I had proof of cancellation but was told no refund because I emailed my request to cancel to the wrong company department.

It is very reliable and secure. Easy to receive faxes via email, so no need to wait by a fax machine to receive sensitive documents.

Easy to use and convenient. You receive it like a scan and could save it as a PDF.

We were able to integrate eFax in to a web app quickly and easily, and draw out received files without a lot of hassle.

We even lost a referral source due to their exhaustion with us not getting their referrals and records.

It also allows you to sign documents within the application, offers mobile applications and what got me the most excited, it works with GoogleDrive.

It has been extremely difficult to cancel the service.

There appears to be no way to on the site cancel the trial. So send an email requesting the cancelation of the account no response.

They continue to bill your card after you WRITE them to tell them to cancel.

This software allows our company to communicate with our clients in the clinical community and ensure our patients private information stays private.

From time to time sending fails, don't know the reason. I also miss better notifications about received faxes.

The eFax system is intuitive, robust, and decently affordable given its attributes.

US Dollar

CocoFax is a cloud-based fax management solution that helps businesses manage faxes using the web or Mac application, mobile devices, and email clients. CocoFax enables enterprises to get a local or toll-free number for sending faxes and store sent and received faxes on the dashboard for future reference.

CocoFax includes an admin panel, which enables managers to add or remove team members and manage permission for fax numbers and other data. It offers many features such as multiple recipients, notes, two-factor authentication, archiving, and more. Moreover, teams can upload or customize fax covers, schedule fax, and automatically resend failed faxes.

CocoFax supports integration with various third-party email clients and applications including Slack, Google Drive, Microsoft Office, Outlook, Gmail, and more. It includes monthly/annual subscriptions and provides email, a help center, and other online measures to support customers.

LongDescription

Document Templates

Automated Routing

Email to Fax

Multiple Format Support

Fax to Email

Delivery Tracking

Secure Data Storage

Archiving & Retention

Multiple User Accounts

Starting from $7.99 for 60 pages/month (1 month plan).
All of our products come with a 30-day money back guarantee, if it doesn't work for you.

Email/Help Desk

FAQs/Forum

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

CocoFax

In Person

Live Online

Webinars

Documentation

eFax is a cloud-based fax server solution designed to help businesses in legal, healthcare, manufacturing and other industries secure information exchange across systems. eFax redefines the landscape of traditional faxing by harnessing the power of the cloud to eliminate the constraints of traditional fax machines. This not only enhances accessibility but also ensures that businesses can transmit and receive faxes from anywhere with an internet connection. 

Recognizing the unique requirements of legal, healthcare, manufacturing, and other industries, eFax protect, our highly encrypted secure online fax solution, allows heavily regulated industries to gain HIPAA compliance, including having a Business Associate Agreement (BAA) in place. Businesses depend on fax everyday to send and receive documents. eFax Protect ensures they have the security and compliance they need when faxing from our iOS and Android mobile apps, our eFax Messenger tool, and our MyPortal web app. eFax Protect utilizes AES 256-bit encryption to ensure data remains secure and protected from unauthorized access during transmission. This industry-centric approach ensures that businesses can confidently exchange sensitive information in a manner that aligns with regulatory guidelines. 

Rest assured, security is at the core of eFax at all times. Through advanced encryption protocols and secure transmission channels, eFax safeguards sensitive data during transit. This is particularly crucial for industries dealing with confidential client information, legal documents, and healthcare records. 

eFax scales to meet the needs of businesses of all sizes. Its flexible subscription models and scalable infrastructure enable organizations to adapt their faxing solutions based on their growth and evolving requirements. The eFax user interface is intuitive and user-friendly, ensuring that employees can easily send, receive, and manage faxes without the need for extensive training. This simplicity enhances overall productivity and reduces the learning curve associated with new technologies. 

eFax offers mobile applications for Android and iOS devices, enabling professionals to view and receive files, edit fax signatures, scan documents and more. eFax also offers searchable PDFs that allow you to search for specific keywords or phrases for more streamlined document management. 

eFax stands as a forward-thinking solution that not only meets but anticipates the evolving needs of businesses across various sectors. By combining the convenience of cloud technology with industry-specific customization and stringent security measures, eFax empowers organizations to exchange information seamlessly and securely in an increasingly digital world.


Document Storage

HIPAA Compliant

Digital Signature

Electronic Signature

Full Text Search

FoIP

Template Management

Self Service Portal

Contact Management

Audit Trail

Compliance Management

Electronic Faxes

Encryption

Whitelisting/Blacklisting

Email Management

Alerts/Notifications

Reporting & Statistics

Fax Management

Contact Database

Monitoring

Tagging

Purchasing & Receiving

Third-Party Integrations

Search/Filter

30-day free trial, credit card required.
Plus: £11/month or £110/year - send 200 pages and receive 200 pages.
Pro: £16/month or £160/year - send 300 pages and receive 300 pages.
Super Pro: £25/month or £250/year - send 500 pages and receive 500 pages.

CocoFax vs eFax

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