Experience has been great, from learning how to use to implementing and continued management. This service has been really great for us.

Amazing, responsive customer service. So fast and so friendly.

Implementing this to all staff was very easy. I like that we can have default fax cover sheets set for different staff/departments.

It has all been a real pleasure. Amazing product and amazing support folks.

With the current web interface its hard to tell if the connection is live, if it was set up correctly, etc.

I haven't found anything about it I don't like yet.

EGoldFax is easy to use and cost-effective. I enjoy being able to send and receive faxes right from my email.

Safe, secure, low cost and ease of use. It nails all four important areas.

We're very happy with their partnership. Sensitive content hidden], among others, provide high level, customer-facing, impactful support, prioritizing end user experience and adoption.

A great resource - as good as any company I have ever used for support.

The ability to have a printed confirmation page was a deciding factor for our office. Quick outbound faxing is a must and Egold has provided that for our office.

EGoldFax's team provides amazing solution support when configuring, porting or expanding the product. Reliability has been high and it sufficiently digitizes an otherwise analog process.

Best customer support for a solid and stable solution.

The software is easy to use and training is robust. Support is second to none.

It's just nice to be able to fax from anywhere. Also, their support is always very responsive and thorough with how they do things.

There's probably a weakness or undesirable quality but we haven't found it yet.

SENSITIVE CONTENT]  was great help getting me the reporting information/access I needed.

Extreme ease of use, security, and scalability - great for mom and pop to SMB.

Terrible customer service. Will not be using them again.

The most Terrible experiance in my life. Hey! i send email 1 week ago no one reply me , is this scam application.

The software is not 100% enterprise ready yet. You cannot have more than one administrator currently.

I loved that all faxes can be done from one simple app on my phone.

I found it reliable sensible and simple all for a good price.

Support (I believe) is only via email/ticket, but they are very responsive, and capable of understanding customer needs and working to accommodate them quickly.

Therefore, we can rely on its security and privacy. It has integrated into our system well and we have also enabled the Slack integration so we can be notified of an incoming fax in our channel.

I am very sorry, once again, but unfortunately, the numbers purchased from FAX.PLUS are not portable as per our terms of service. Please let me know if you have any other questions.

They responded to the other questions in the email but so far no refund. At the very least, I should have the difference refunded.

A fantastic resource for someone who sends occasional faxes.

First and foremost I I like that it's free. Who doesn't like free services.

FAX.PLUS encrypts fax files and integrates well.

It's quick, it's easy, it's free for small jobs, and they even allow you to create a cover letter.

When I upgarded, I was charged another $11.99, not the difference. I sent an email requesting that I be downgraded back to basic and the premium feel refunded.

It was so easy to clear my inbox so early from home in my jammies. I hit sent and could watch the status and then got an e-mail confirming it was sent and accepted.

Ease of getting an account, seemed like it was automatic.

When we ran out faxes within days, we contacted the company to ask why this was. They explained the situation and then said we would have to pay more to start receiving faxes again.

They refused, which seemed short sighted when dealing with a medical practice of 7 providers.

Ease of use, ease of set up, tracking of my faxes.

Features and ease of use were quite good. Never had a complaint about that.

Very modern, easy, clean user interface. Single Sign On with Google account.

Works great and it's easy to learn to use. I like being able to fax on the go.

I found email to fax to be a great feature in making work processes seamless and fast. Very fast delivery for faxes outgoing and incoming were a great advantage for productive work flow.

US Dollar

eGoldFax is a cloud-based fax server solution designed to help businesses in healthcare, education, financial services and other sectors send, receive and retain documents using multiple devices. It allows enterprises to maintain compliance with various regulatory standards such as Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), Family Educational Rights and Privacy Act (FERPA) and more.

eGoldFax enables organizations to secure emails, fax archives and the customer portal using Transport Layer Security (TLS), Advanced Encryption Standard (AES) 256-bit and Hypertext Transfer Protocol Secure (HTTPS). Built on Microsoft Azure, the platform lets professionals send documents as email attachments to recipients' fax numbers. Additionally, it helps businesses fax files from various multi-function printers (MFPs).

eGoldFax's pricing is available on request and support is extended via FAQs, email, phone, live chat and other online measures.

LongDescription

Document Templates

User Management

Status Tracking

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Active Directory Integration

SSL Security

Electronic Signature

Print Management

Automated Routing

FoIP

Self Service Portal

Audit Trail

Compliance Management

Electronic Faxes

Email to Fax

Encryption

Whitelisting/Blacklisting

Alerts/Notifications

Reporting & Statistics

Fax Management

Fax to Email

Delivery Tracking

Secure Data Storage

Purchasing & Receiving

Archiving & Retention

Third-Party Integrations

Multiple User Accounts

Please contact eGoldFax directly for pricing details.

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

eGoldFax

In Person

Live Online

Webinars

Documentation

Videos

FAX.PLUS is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals.

FAX.PLUS Features:
• Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more.
• Set up team with the option to assign one/multiple fax numbers to one/multiple members.
• Programmable fax API to integrate online fax functionalities into your own software.
• Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, …
• HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI).
• Data encryption in transit and at rest.
• Date residency to meet all your data compliance requirements.
• Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ...
• Single Sign-On (SSO).

See the full features set here: https://www.fax.plus/features


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