About FaxCore

FaxCore is an on-premise and cloud-based fax server software designed to help businesses facilitate the electronic exchange of faxes in compliance with industry regulations. Professionals can use the administrative dashboard to select cover pages for messages, view transmission details and utilize the search functionality to retrieve specific information from the database.

Using FaxCore, organizations can distribute documents among multiple recipients and track the status of messages as read/unread. Managers can secure confidential data and receive notifications about new faxes or emails. Other features include archiving, audit trails, fax scheduling, line routing, direct inward dialing (DID), access control and more.

FaxCore enables businesses to integra...


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6 Reviews of FaxCore

Average User Ratings

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July 2020

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Todd from FAAST Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

FaxCore is head and shoulders above he rest

The product is stable and reliable and is backed by a team of extremely knowledgable support staff that help us resolve any issues that come up, quickly and efficiently.

Pros

FaxCore is the most secure and feature-rich document delivery solution I've used in 25 years of being in IT

Cons

There are so many features, it takes a while to learn and master them, especially the ones we don't use often.

Reasons for Switching to FaxCore

RightFax is expensive, has poor support and doesn't have the same level of security that FaxCore does.

July 2020

Mark from Discovery Solutions inc

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Faxcore for essential business communication

Fax while a very old technology, it is still valid as if need to insure the recipient receives the document securely, quickly and with verification, fax is still the easiest.

Pros

Faxcore was quick to set up and easy to maintain. It had several configurations offerings (On-Prem, Cloud and hybrid) allowing it to align with our business needs.

Cons

Honestly, I have nothing negative to offer on the product. I have used many of its competitors, and hands down for ease of use, stability and flexibility, there is nothing better.

Reasons for Choosing FaxCore

Faster implementation, more flexibility in how the product was configured for our office.

Reasons for Switching to FaxCore

Easier to use and support

July 2020

Doug from Ingenium Software

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Next Generation Fax Server For Today's Internet Standards

FaxCore has been an outstanding fax server choice for our business. Support is US based. The latest version, ev6 is very modern, purposely developed for cloud deployments with a true SaaS architecture. Built on the JSON framework, FaxCore can completely live in the cloud, using Restful API, MFP, web interface or any email client.

Pros

FaxCore is easy to use, extremely reliable with outstanding technical support. FaxCore works well on any current Microsoft OS and Microsoft SQL Server. The MFP license supports an unlimited number of MFP devices. They were the first fax server to integrate with etherFAX and support fully encrypted faxes from end to end when using Direct Fax. FaxCore supports a HIPAA initiative for any healthcare organization.

Cons

In FaxCore version ev5, the web interface needed to be modernized. In the latest version, ev6, FaxCore was completely revamped from the architecture up, to provide a modern, forward thinking user interface that anyone can use to send or receive fax documents.

Reasons for Choosing FaxCore

We looked at all of the main stream fax server applications in the market place that come up on google. At the end of the day, FaxCore was the only company and product that was built with cloud architecture and security in mind from the beginning. They are also the only fax application that includes advanced features like PDF support, web client, and data encryption at rest within the core product. The overall TCO was lower with FaxCore and we could not be happier after using it for over 7 years with etherFAX.

July 2020

Damon from Pacific Office Automation

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Strong Software solution with excellent support

Solid reliable product. After deployment, we rarely spend time on administration. Print driver is excellent for submitting large, complex jobs while reducing waste.

Pros

Flexibility of the Software deployment options and MFP connectors. Web Based design philosophy.

Cons

Could use more EMR integrations and a few more MFP connectors.

Reasons for Choosing FaxCore

Value, Flexibility, Web Based Architecture

December 2018

Darin from EBSCO

Company Size: 501-1,000 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Rollout of FaxCore to replace existing FAX software

Excellent product, especially love the Cloud based system. No on-premise servers to maintain and backup. No end-user client required. Web based cloud access makes interface very userfriendly. Outlook integration with exisiting Exchange simplifies deployment. Would recommend to Anyone who wishes to have a Corporate fax solution.

Pros

Cloud based, no local client to maintain on end-user Outlook / Exchange integration, send fax as easily as sending an email with attachment. Easy integration with Active Ditrectory security groups.

Cons

None, compared to previous product of on-premise server and local PC client, FaxCore is superior in deployment and daily management.

March 2018

Darin from EBSCO Industries, Inc.

Company Size: 501-1,000 employees

Industry: Computer Hardware

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Great Cloud based Fax solution. Easy configuration and deployment.

Execellent enterprise level Fax solution, allowing users to eliminate their need for analog faxing.

Pros

The Exchange email integration is a huge timesaver. We like the idea of sending an email as a fax, no need to install a separate Fax client or fax printer.

Cons

None. Having used an on-premis Fax solution for over 10 years, both as a server/card solution, then later as a Virtual server solution with Fax drivers, the email as a Fax solution is superior to our previous solution.