The support team is and has been fantastic. As a MSP we deal with a lot of vendors and this support team has always been responsive and very helpful.

Software is easy to use, easy to understand, can have multiple numbers on the dashboard for easy access and intuitive.

Ease of installation and configuration. Excellent customer service.

Fax Logic's solution allows us to integrate existing fax machines and all in ones into a more modern workflow. The tools are intuitive and easy for users at all levels.

We have saved a lot of money by moving to a digital fax service utilizing their fax adapters. The service does exactly what it is intended to do without issue.

They were very helpful with the creation of the necessary interface with our Emergency Medical Record software which was vital to our successful transition to e faxing. Great team to work with.

The product is easy to setup and easy to use. I also like the ability to have faxes delivered to email and be printed using the fax adapter if needed.

Working with FaxLogic has been great. I have worked with Sales as well as support and both are very responsive and resolve requests very quickly.

Great prices, excellent customer service, user friendly software.

No major cons that we have experienced to date.

This solution saves money and (by far) improves features. Ask me anytime about how useful FaxLogic is.

The team at FaxLogic was professional and is very responsive to any issues that may arise. I was pleased with the selection and implementation process and with everyone I worked with at FaxLogic.

The simplicity of routing to one or more endpoints as well as their API implementation for the past 5 yrs has worked nearly flawlessly.

Our customer service rep and support has be great.

They're professional, friendly, competent and fair. When we first started our integration, we were utilizing the platform with approximately 45,000 documents annually and there weren't any issues.

This product is very reliable and works excellent for us. FaxLogic is HIPPA compliant which is essential to our service.

The ease of use, the varied options for sending and receiving faxes, the notification capabilities, the familiar feel of the interface in the web portal and absolutely the best support team.

No concerns about the product, software, or service.

FaxLogic makes it easy to send faxes, customize faxcover sheets, generate usage reports, resend faxes, alert individuals of failed faxes.

Our overall experience with Faxlogic has been excellent. Support is very responsive; staff is friendly.

The API and support are great. We only use the software via API which has been great.

Fax Logic is a reliable and functional solution for offices who need both digital and physical fax capability.

In the home health care industry, our faxing solution had to meet HIPAA requirements which FaxLogic was able to do. The staff at FaxLogic have been terrific with keeping our faxing costs down.

The fact that they were hard to find, no marketing.

Having a person in your corner who follows through and keeps on top of what needs to happen for your business is great and really appreciative to make sure things are accomplished.

We already had networked MFPs, but no FAX lines attached to them. I contacted several companies and Faxlogic was the first to respond (within minutes in fact).

I am only disappointed that we didn't find them sooner. We wasted alot of time and money on other products.

Great support with quick turn-around times. Passionate team that worked with us to chose the proper solution to fit our needs.

They listen to their customers and have excellent customer service. They have managed to produce a product that serves a wide variety of consumers at a low cost point.

The ease of use is top notch, our end users are very happy with this product.

We deliver and receive document from clients that are buying life insurance. It is a great program to keep our documents organized and secure.

Customer Service has been very helpful and respond quickly. They were nice in helping us set up our accounts and asking silly questions.

Easy to use interface and robust API. Price is competitive with other services.

I don't like the way the software  saves, it is confusing when the window does not.

There might be a little glich when you add files. Sometimes the file isn't added if you used the drag file option.

I love that everything is electronic about it. You pick and choose what you need to print, save, or ignore.

Sometimes there is a delay when receiving inbound faxes from customers.

Very happy with mFax; I use it daily and highly recommend it.

The most I have liked is the console management, the ease of use of the interface. The ease of management of multiple accounts and the excellent support.

I liked that there are several options to send a fax (Web portal, print driver, and email). I am also very happy with the customer support when we are having any type of technical issue.

Service questions, and even some ‘dumb’ questions were all dealt with in less than 5 minutes.

It seems that the companies/people we are faxing to, sometimes have a hard time reading the fax.

We are very pleased with all features and functionality and appreciate being a whitelabel partner with MFax.

The ease of operation and clarity. For my very small operation I have found this to be not only the best value, but also the most intuitive package that I have used.

I wish pricing was more aggressive. The per pages pricing is dumb.

Ease of use of the web interface. How quickly we get responses back on orders and it works better than the company we were using.

This was easy to setup and I love how easy it is to use. Much, more user friendly than the service we had been using.

Compaired to what we had before this is amazing platform and look forward to future developments and changes that improve the FaxBridge / portal capabilities.

Overall, it's been a very easy solution to manage. With the large amount of fax #'s, I need something that is easy to manage and navigate.

Love feeling confident that the recipient has gotten what I sent.

The integration of MFax with Skyetel integration was a very easy process.

Easy to useApp availableOnline portal available.

The price package was perfect for a blend of heavy and light users and allowed us to offer faxing as an extra to our home office teams without worrying about large costs if they didn't use it much.

The online user interface is very user friendly. All of the icons and process is intuative and very easy to understand.

My experience is always wonderful when working with mFax and their support team.

US Dollar

FaxLogic is a cloud-based fax server solution designed to help businesses in legal, educational, financial, medical and government sectors view, receive, send and manage documents on a unified platform. The system supports various file formats including GIF, JPEG, TIFF and PNG, among others.

Using FaxLogic, managers can secure data transmission processes and prevent unauthorized access using Secure Sockets Layer (SSL) and Advanced Encryption Standard (AES). It offers access control, layered security and encryption capabilities, which enable organizations to maintain compliance with various regulations such as Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), Sarbanes-Oxley (SOX) and more. Additionally, administrators can send documents via fax to multiple recipients at the same time and print transmission reports according to requirements.

FaxLogic allows businesses to store fax communications in a centralized off-site repository. Pricing is available on request and support is extended via FAQs, phone and other online measures.


LongDescription

File Management

Document Templates

Status Tracking

Document Storage

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

SSL Security

Communication Management

Print Management

Collaboration Tools

Automated Routing

FoIP

File Transfer

Self Service Portal

Audit Trail

Email to Fax

Whitelisting/Blacklisting

Role-Based Permissions

Email Management

Caller ID

Alerts/Notifications

Fax Management

Multiple Format Support

Fax to Email

Delivery Tracking

Secure Data Storage

Purchasing & Receiving

Archiving & Retention

Multiple User Accounts

Electronic Faxes

Encryption

User Management

Activity Tracking

Active Directory Integration

Full Text Search

Contact Management

Compliance Management

Reporting & Statistics

Contact Database

Third Party Integrations

Personal Virtual Fax Plans:

Personal 100 = $6.95 per month
Personal 500 = $12.95 per month
Personal 1000 = $19.95 per month

Personal Fax Machine Plans:

Personal 100 = $14.95 per month
Personal 500 = $24.95 per month
Personal 1000 = $34.95 per month

Group Virtual Fax Plans:

Group 500 = $49.95 per month
Group 1000 = $59.95 per month
Group 1000 Plus = $89.95 per month

Group Fax Machine Plans:

Group 500 Pro = $59.95 per month
Group 100 Pro = $69.95 per month
Group 1000 Elite = $99.95 per month

(Enterprise solutions available, request quote via website)

Email/Help Desk

FAQs/Forum

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

FaxLogic

Live Online

Documentation

mFax is a cloud-based fax server software designed to help businesses manage print-to-fax and email-to-fax operations via a unified portal. The platform allows users to route incoming faxes to a specific destination using SFTP and FTP protocols and organize faxes using custom tags.

mFax allows organizations to receive confirmation messages for successful faxes via email and converts documents into PPT, JPEG, PDF, DOC and other formats. It offers a host of features such as document management, search functionality, data encryption, compliance management and more.


Electronic Signature

Third-Party Integrations

Pricing is available on monthly and annual subscriptions as follows:
Solo: $12 per month or $10 per month if paid annually for 250 pages/month and 1 user
Team: $29 per month or $25 per month if paid annually for 500 pages/month and 5 users
Business: $59 per month or $50 per month if paid annually for 1000 pages/month and 15 users
Infinity: $119 per month or $99 per month if paid annually for 2500 pages/month and 50 users

FaxLogic vs mFax

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