iFax

RATING:

4.8

(361)

About iFax

iFax is a cloud-based solution that serves businesses of all sizes across all industries. It uses an online faxing service that is HIPAA compliant and uses military-grade and end-to-end encryption. The application lets users send and receive faxes from any device. Professionals can use the existing fax machine and do not require a second phone line or an expensive fax server. iFax is compatible with all major fax machines, including Panasonic KX-MB2000, Brother FAX-2840, Sharp UX-M80B, Canon IR2520, Ricoh Aficio MP 4022, SP 2013 and more. iFax also works with all major smartphones such as iPhone, Android, and BlackBerry devices, tablets including iPad or Nexus tablets, laptops, webcams, and other devices that support sending emails without a PC. It also offers vario...

iFax Pricing

Get a free trial with any purchase or try the freemium version with no credit card needed.

Starting price: 

$9.99 per month

Free trial: 

Available

Free version: 

Available

iFax dashboard
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iFax Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

5

Most Helpful Reviews for iFax

1 - 5 of 360 Reviews

User Profile

Cally

Verified reviewer

Market Research, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Easy to Use With Tons of Features

PROS

Ease of use and being able to integrate my email with it.

CONS

I disliked how much the program cost. It's too expensive for me.

Jerry

Telecommunications, 10,000+ employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Glad I found iFax

As an early user my experience is limited but I do like what I have seen so far.

PROS

Faxing is not necessarily a thing of the past. And when you need it, it needs to be quick and easy without the headache of maintaining a fax machine. iFax is the perfect fit.

CONS

None that I have found so far. It has worked well for my use.

Reasons for switching to iFax

They don't allow sending unless you get their monthly plan. I don't send enough to justify that expense.

Wail

Health, Wellness and Fitness, 11-50 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2020

Not trustworthy

Horrible experience. Dont recommend anyone to use this scam.

PROS

Absolutely nothing . The app is difficult to use and no customer support is present.

CONS

- Lack of service. - Lack of functionality. - Inability to cancel and having to dispute with credit card company.

Sharon

Non-Profit Organization Management, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

So easy to use!!!

Anything easy for business makes me happy!

PROS

It's so easy to use. I love the features. I especially love that i can drag and drop attachments

CONS

I have no con. It was so easy and fast to use.

Reasons for switching to iFax

too expensive and zero customer support (no one replies)

Kimberly

Accounting, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

Very User Friendly

PROS

User Friendly, was very quick process from start to finish.

CONS

Free subscription has very few pages. I fax probably 2-3 times a year, but may send between 1-10 pages when I do.

Reasons for switching to iFax

No ongoing free option for users with very little fax needs.